Showing questions tagged: Show all questions

You're offline (NO! I'm NOT)

I've tried EVERYTHING I can think of to fix this issue. When 'trying' to open a YouTube video in Firefox, I'm 'informed' that I'm offline - try reconnecting (or something… (read more)

I've tried EVERYTHING I can think of to fix this issue. When 'trying' to open a YouTube video in Firefox, I'm 'informed' that I'm offline - try reconnecting (or something like that). I'm NOT offline. Three other browsers have NO problem opening these YouTube videos; it's only Firefox. Can someone PLEASE come up with a REAL resolve to this issue? I don't want to give up on Firefox and go back to Chrome. But this issue is VERY annoying. Thanks to anyone who can provide constructive resolution(s). AL R.

Asked by Al Roglin 1 day ago

Last reply by zeroknight 3 hours ago

Whenever a notification pops up while I'm typing, the text field deselects

Had to click the text field 3 times just to write title to this post because I made a post on Twitter that's getting a bunch of interaction. Notifications take the cursor… (read more)

Had to click the text field 3 times just to write title to this post because I made a post on Twitter that's getting a bunch of interaction. Notifications take the cursor focus away from the text input field whether that's on a site or the search bar or the address bar. Very annoying. Windows 10, latest version of Firefox, but it also happened with the previous version. Please help!

Asked by Sterling, Six 1 day ago

Last reply by zeroknight 3 hours ago

Bookmark a pdf page

Hello! I was reading a pdf file in Firefox, and I wanted to bookmark a page to read it later. Unfortunately, on the top right hand corner, I can't find the bookmark butto… (read more)

Hello! I was reading a pdf file in Firefox, and I wanted to bookmark a page to read it later. Unfortunately, on the top right hand corner, I can't find the bookmark button (the ribbon button), and in the settings there is no way to find it or the option related.

Could you help me? Thanks.

Firefox 123, Windows 11

Asked by pepe.giuseppe 21 hours ago

Last reply by jscher2000 - Support Volunteer 9 hours ago

Can not upload CSV file

I created a one column spreadsheet with 91 entries in Excel. Then I did a "save as" and choose CSV (comma delimited). One the receiving website, I chose "Browse for file… (read more)

I created a one column spreadsheet with 91 entries in Excel. Then I did a "save as" and choose CSV (comma delimited). One the receiving website, I chose "Browse for file", selected the CSV file I juts created and clicked "Upload". I got an error saying it wasn't a CSV file and could not be uploaded. I tried it again (same file) using Microsoft Edge and it worked just fine. I uninstalled and re-installed Firefox and got the same failure as before. I'm running Windows 10 ver 22H2. I really don't want to use Edge. Is there a fix for this?

Asked by rcyr49 15 hours ago

Last reply by cor-el 14 hours ago

A "success" page starts instead of my home page

how do I stop thjs page from coming up first it starts with "success" Success! Firefox is ready to go. Your add-ons and customizations have been removed and your brows… (read more)

how do I stop thjs page from coming up first it starts with "success" Success! Firefox is ready to go. Your add-ons and customizations have been removed and your browser settings have been restored to their defaults. If this didn’t fix your issue, learn more about what you can do. Restore all windows & tabs Restore only the ones you want

Asked by rbunger 15 hours ago

Last reply by jscher2000 - Support Volunteer 14 hours ago

Discord web

The discord web app detects my microphone input, but it does not detect the output. I've tried troubleshooting my earphones and using the device speakers. I've also tried… (read more)

The discord web app detects my microphone input, but it does not detect the output. I've tried troubleshooting my earphones and using the device speakers. I've also tried checking the windows sound system, the browser permissions as well as clearing cache. I've gone over this with the discord staff and they said that the firefox team would be able to handle the situation better, as the problem does not persist between different browsers.

Asked by xame 14 hours ago

Last reply by jscher2000 - Support Volunteer 14 hours ago

Stopping **ALL** Website Pop Up Notifications

Hello, I'm looking to stopping **ALL** website Pop Up Notifications--NOT just selected ones. I've already gone to Privacy & Security-->Notificatications. This is … (read more)

Hello, I'm looking to stopping **ALL** website Pop Up Notifications--NOT just selected ones. I've already gone to Privacy & Security-->Notificatications. This is feature is totally pointless. This feature assumes you repeadily go to the same singular site that causes pop ups --not random site you visit. I did check off the button at the bottom "Block new requests asking to allow notifications." My issue is NOT, NOT seeking to block "permissions" (I have never seen or been asked by Firefox to 'allow permission for website notifications')--I'm seeking to stop ALL website pop ups notifications that intrusively just appear at the lower right corner. I don't understand why there isn't a single button to stop these intrusive and annoying pop up pushes??? It's a no brainer. I hope you can help with a solution. Thank you in advanced.

Asked by StevenB 2 days ago

Last reply by cor-el 1 day ago

Outlook.live

I suddenly can not open my outlook.live email page (https://outlook.live.com/). It is just a blank screen. What happened and how can I restore it? All other web pages ope… (read more)

I suddenly can not open my outlook.live email page (https://outlook.live.com/). It is just a blank screen. What happened and how can I restore it? All other web pages open fine except for outlook.live .

Asked by dvsparky 3 days ago

Last reply by cor-el 1 day ago

Firefox failed to check for updates

I am running the latest software, Sonoma 14.3.1 on my Mac Mini and the Firefox browser 123.0.1 With the last couple of versions of Firefox , after selecting About Firefox… (read more)

I am running the latest software, Sonoma 14.3.1 on my Mac Mini and the Firefox browser 123.0.1 With the last couple of versions of Firefox , after selecting About Firefox, I received the error message "Failed to check for updates" This happened a few times. I was able to manually update to the newer versions. How can I rectify the situation. My Firefox preferences under the General Heading has check for updates selected.

Help required please

Danny

Asked by admiral_ascents0b 2 days ago

Last reply by cor-el 1 day ago

FOE Helper no longer working

Good Afternoon, the FOE Helper extension stopped working properly with its latest update 3.6.2.0, specifically the event assistants. I have rest Firefox and reinstalled t… (read more)

Good Afternoon, the FOE Helper extension stopped working properly with its latest update 3.6.2.0, specifically the event assistants. I have rest Firefox and reinstalled the FOE helper extension, still broken. It was working fine until the last update. Any ideas on how to get it working completely again?

Asked by slojoeguam 3 days ago

Last reply by Paul 2 days ago

Secure connection failed

Whenever I try to browse the Internet using Firefox, I get a message that says: “an error during a connection. The OCSP response is not yet valid (Contains a date in the … (read more)

Whenever I try to browse the Internet using Firefox, I get a message that says: “an error during a connection. The OCSP response is not yet valid (Contains a date in the future). Error code: SEC_ERROR_OCSP_FUTURE_RESPONSE. The page you were trying to view cannot be shown because the authenticity of the received data could not be verified.”

This message is coming up more and more when I try to use Firefox and I don't know what to do about it.

Asked by John Shorey 2 days ago

Last reply by cor-el 2 days ago

Why do I get 14 firefox apps showing up on my task manager when I open my firefox browser?

I don't understand why I get 14 firefox apps showing up on my Task Manager when I open my firefox browser? This is very strange and would like some one to explain why th… (read more)

I don't understand why I get 14 firefox apps showing up on my Task Manager when I open my firefox browser?

This is very strange and would like some one to explain why this is happening!

Thanks for your help. Deb

Asked by debbar22 2 days ago

Last reply by cor-el 2 days ago

?cookies, failure to connect

My Kaiser website kp.org can't come up...the following error message: "The page isn’t redirecting properly Firefox has detected that the server is redirecting the requ… (read more)

My Kaiser website kp.org can't come up...the following error message:


"The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

   This problem can sometimes be caused by disabling or refusing to accept cookies."

Asked by John C 2 days ago

Last reply by cor-el 2 days ago

update popup reminder won't go away after update to ver 123.0

I updated to Firefox 123.0 a week ago, but the update reminder popup still shows on every Firefox startup. My computer is iMac 27" mid 2017, running on Ventura. Thanks, … (read more)

I updated to Firefox 123.0 a week ago, but the update reminder popup still shows on every Firefox startup. My computer is iMac 27" mid 2017, running on Ventura. Thanks, Dave

Asked by Dave 2 days ago

Last reply by cor-el 2 days ago

Unable to see Sold/Completed Items on Ebay (not mine, other sellers)

Using Ebay, I can simply no longer view "sold/completed" items (not talking about my own items). I've been using Ebay and Firefox for many years. Just recently it does no… (read more)

Using Ebay, I can simply no longer view "sold/completed" items (not talking about my own items). I've been using Ebay and Firefox for many years. Just recently it does not allow me to see the sold items. On my wife's computer (right along side mine) hers works. I contacted Ebay, they say the problem is not on their side. I tried using another browser and it does work correctly. - I do not want to switch from Firefox as my main browser. I even uninstalled Firefox and re-installed it but got the same result. Can you help?

Asked by Kenneth OBryant 2 days ago

Last reply by cor-el 2 days ago

Synchrony Bank statements

For years I was able to view my credit card statements on the Synchrony Bank website, as recent as last year. Today, I cannot view the statements. When I click on the li… (read more)

For years I was able to view my credit card statements on the Synchrony Bank website, as recent as last year. Today, I cannot view the statements. When I click on the link I get the blocked symbol. (red circle with a slash through it. I am able to view the statements on another browser, Chrome to be precise. What changed? Can it be remedied?

Asked by benb28 3 days ago

Last reply by jonzn4SUSE 2 days ago

I want to stop firefox from dowmloading files when I just ask to open them

I had this problem in my last computer and I wasn't smart enough to keep the answer. Every time I look at a file, firefox downloads a copy even though all I asked to do … (read more)

I had this problem in my last computer and I wasn't smart enough to keep the answer. Every time I look at a file, firefox downloads a copy even though all I asked to do was open it. What do I have to do to stop the downloads?

Asked by Dick39 3 days ago

Last reply by Terry 3 days ago