Showing questions tagged: Show all questions

Logging into every website every time I reopen Firefox browser

This is the last time I'm going to inquire about this topic. I will switch browsers bc Firefox touts their superior product with hundreds of complaints I just cant ignore… (read more)

This is the last time I'm going to inquire about this topic. I will switch browsers bc Firefox touts their superior product with hundreds of complaints I just cant ignore further.

I USED to be able to close Firefox browser with confidence. Now I can expect to waste several minutes a hour/day logging back into my websites bc Firefox no longer remembers my login information..

I want ONE thing from Firefox, step by step by step instructions on how to put your browser back to the way it was before you'all decided to to "make things better".

my deepest regrets!!

Asked by HotFlash 11 hours ago

Last reply by cor-el 9 hours ago

language problem

Hello, I use both Firefox and Firefox developer edition and in both (different accounts, not synced) in my Firefox I set Persian as an alternative language about a year a… (read more)

Hello, I use both Firefox and Firefox developer edition and in both (different accounts, not synced) in my Firefox I set Persian as an alternative language about a year ago now I can't remove it. The developer edition is just in English but the buttons and some of the text is in Persian (it's the same with Firefox) My laptops default language is English with only Persian keyboard. how can I fix this?

Asked by ABohlool 13 hours ago

Last reply by cor-el 10 hours ago

Firefox automatically forwards http to https in 1-2 days after fresh install

I installed firefox on macbook. firefox version: 113.02 Initially, everything was fine, but after 1-2 days, firefox automatically forwarded http to https. I didn't insta… (read more)

I installed firefox on macbook. firefox version: 113.02 Initially, everything was fine, but after 1-2 days, firefox automatically forwarded http to https. I didn't install any add-ons. Then I had to refresh firefox by using the option in Help--More Troubshooting information. After refreshing firefox, everything was back to normal and I was able to access http website, but after 1-2 days, firefox automatically forwarded http to https again. Once again, I didn't install any add-ons. please help. thanks!

Asked by jimli2008 12 hours ago

Last reply by cor-el 10 hours ago

Not Secure browsing only possible when https://www prefix is deleted

A website that is not secure is only accessible on firefox when the https://www prefix is deleted on each page I attempt to accuse on the website, cascadeprimetimers.org.… (read more)

A website that is not secure is only accessible on firefox when the https://www prefix is deleted on each page I attempt to accuse on the website, cascadeprimetimers.org. I have given access to not secure pages for this site in the privacy and security settings. How does this get fixed?

Asked by RonStein 13 hours ago

Last reply by cor-el 10 hours ago

I cannot click on any links from the google window. and other issues with loading anything

After a Google search, I cannot click any link to go to the page result. If I type in an address the Webpage just won't load. My Gmail often will not load. I h… (read more)

  • After a Google search, I cannot click any link to go to the page result.
  • If I type in an address the Webpage just won't load.
  • My Gmail often will not load.
  • I have several emails, but the list in GMail won't show them
  • YouTube plays horribly choppy. (I followed a help guide to change some setting, but it did not help)
  • I have to constantly use Chrome instead. I don't want to use Chrome. There is no problem with any of these in Chrome, so I know it is a Mozilla Firefox problem, I just don't know how to fix it.

I am using 113.0.1 and it is up to date

Asked by liquidlipsdiva 1 week ago

Last reply by darleneknightme 12 hours ago

Slow Page Load Times on a Website

Hello Support Team, I hope this message finds you well. I have been facing a concerning issue with my website's page load times, specifically the homepage. It takes an u… (read more)

Hello Support Team,

I hope this message finds you well. I have been facing a concerning issue with my website's page load times, specifically the homepage. It takes an unusually long time for the page to load completely, resulting in a poor user experience for my visitors.

Background: I have designed and developed my website with great attention to detail, ensuring an attractive layout and engaging content. However, despite my efforts, I noticed that the homepage takes significantly longer to load compared to other pages on the site. This issue persists across different browsers and devices, affecting both desktop and mobile users.

Impact: The slow page load times have led to higher bounce rates and decreased user engagement. This is a matter of concern as it adversely affects the overall performance and success of my website. I understand the importance of providing a seamless and efficient user experience, which is why I am reaching out to seek your expert guidance and assistance in resolving this issue.

Request: I kindly request your support in identifying the underlying cause of the slow page load times and providing appropriate solutions to improve the website's performance. My website URL is https://cloudrcmsolutions.com/ for your reference.

I have already taken some measures such as optimizing image sizes, minifying CSS and JavaScript files, and leveraging browser caching. However, despite these efforts, the issue persists.

I greatly appreciate your expertise and prompt attention to this matter. Resolving this issue is vital for enhancing the user experience and overall success of my website.

Thank you for your time and assistance.

Sincerely, Faisal Email: [removed email from public forum]

Asked by faisal.cloudrcm 15 hours ago

Last reply by cor-el 14 hours ago

gmail will not open in firefox

I have been using gmail through firefox for years without problems. I have not recently changed in settings in firefox or gmail. Starting about two weeks ago, when I tr… (read more)

I have been using gmail through firefox for years without problems. I have not recently changed in settings in firefox or gmail. Starting about two weeks ago, when I try to access gmail through firefox I only get a blank, white screen. No error messages. The only help articles I find are 8 years old and their trouble-shooting suggestions are not working. How can I regain access to gmail through firefox?

Asked by soblevins 1 day ago

Last reply by lionlife0102 1 day ago

YouTube only playing audio, not video

The YouTube videos load in troubleshoot mode, so I reopened Firefox and disabled all extensions. That did not help, so I uninstall all extensions. That does not work eith… (read more)

The YouTube videos load in troubleshoot mode, so I reopened Firefox and disabled all extensions. That did not help, so I uninstall all extensions. That does not work either. Other browsers work, but Firefox does not.

Asked by zaw 1 day ago

Last reply by cor-el 1 day ago

nothing I do fixes Access Denied for a small retail website I've visited 100 times

I bought a new laptop. I installed ZoneAlarm and Virus Protection for Windows 11 as I thought Maybe Wolf and Windows Defender might be the problem. I did everything sug… (read more)

I bought a new laptop. I installed ZoneAlarm and Virus Protection for Windows 11 as I thought Maybe Wolf and Windows Defender might be the problem. I did everything suggested by Mozilla to get it to let me log on. To no avail.

I did everything. I still cannot get access to https://www.chewy.com - despite my logging in many many times. Please tell me how to fix this. This is STUPID!

This is the error message I keep getting: Access Denied You don't have permission to access "http://www.chewy.com/app/login" on this server.

Reference #18.da94d817.1685493790.6b7842

Asked by Kelly 1 day ago

Last reply by cor-el 1 day ago

Closed Caption is out of sync with Audio on HULU and Prime Video Works great with Netflix, HBO Max, Disney

I am having a problem with the Audio and Closed Caption The CC leads the Audio by 40 seconds to a minute. Very frustrating... I seem to only have this problem with HULU a… (read more)

I am having a problem with the Audio and Closed Caption The CC leads the Audio by 40 seconds to a minute. Very frustrating... I seem to only have this problem with HULU and Prime Video. All other streaming platforms work great. I am using Windows 7 64 bit

Any help would be appreciated

Thanks,

Bill

Asked by Bill 1 day ago

Last reply by cor-el 1 day ago

Loop of norton sign on screen

Norton sign in screen loops with Firefox, works fine with Chrome and Edge. Norton support level 2 has tried for may hours to fix but they have suggested contacting Firef… (read more)

Norton sign in screen loops with Firefox, works fine with Chrome and Edge. Norton support level 2 has tried for may hours to fix but they have suggested contacting Firefox support as it is a cookie and site certificate issue with Firefox.

Asked by paul.n.feeney 2 days ago

Last reply by cor-el 1 day ago

the recent update made the page not all visible

After the recent update, the display of my gmail is now so wide in the display window, I have to scroll to the side & back & forth etc. to view the contents of th… (read more)

After the recent update, the display of my gmail is now so wide in the display window, I have to scroll to the side & back & forth etc. to view the contents of the email on that page. It is too wide to display properly. This is an issue I had with Google, which was why I was using Firefox. Now you are as annoying as they are. I can't just make the whole thing smaller & hope it fits, as I have vision problems & cannot read smaller print if I do that. Can't I just go back to the previous version? I don't know how to do a screen shot of my email inbox page to show you.

Asked by Connie Hughes 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

Wrong Version of Firefox Reported

I just updated to the latest version of FIREFOX 114.0 on Ubuntu 22.04. However, whenever a website looks for the version it is reported as 86. I am not using the SNAP v… (read more)

I just updated to the latest version of FIREFOX 114.0 on Ubuntu 22.04. However, whenever a website looks for the version it is reported as 86. I am not using the SNAP version and it does not show up in SNAP LIST. Several websites have rejected access because of an outdated browser. Is this a bug or a setting that needs fixing? Thanks in advance.

Asked by pfanwick 1 day ago

Last reply by James 1 day ago

Restore previous tabs issue when a tab(s) is split between screens

I had 20 tabs open on one screen. I moved one tab off the the 2nd screen so I could see info between two pages at the same time. When I was done, I closed the browser wit… (read more)

I had 20 tabs open on one screen. I moved one tab off the the 2nd screen so I could see info between two pages at the same time. When I was done, I closed the browser with the 19 tabs so I was left with one tab browser on the 2nd screen. Unfortunately now I lost all 19 tabs because when I click restore Recently Closed Windows (tabs) the only thing that listed is the tab I already have open.

This has been an issue for a LONG time. I have to remember to close the temporary browser tab 1st then close the main browser with all the other tabs open LAST. I HATE that I lose everything if I don't close the split browser in that order.

Asked by Starman 4 days ago

Last reply by jscher2000 - Support Volunteer 1 day ago

problem joining chat GPT

I am trying ti make an account for chat GPT and get this response; This challenge page was accidentally cached by an intermediary and is no longer available. Please he… (read more)

I am trying ti make an account for chat GPT and get this response;

This challenge page was accidentally cached by an intermediary and is no longer available.

Please help!

Asked by Cam macdonald 1 month ago

Last reply by jackwills6262 1 day ago