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'Clear Data' Tab Not Reseting To '0KB'

Win 7 Home Premium Firefox Version 103.0.1 Private Browsing Mode ('Never Remember History' is set) What I Did: -'Privacy & Security'->'Cookies and Site Data', 'C… (read more)

Win 7 Home Premium Firefox Version 103.0.1 Private Browsing Mode ('Never Remember History' is set)

What I Did:

-'Privacy & Security'->'Cookies and Site Data', 'Clear Data.' -When 'Clear Now,' Cached Web Content; is clicked, it does not reset to zero (It used to clear completely). -The browser webpage has been refreshed, the browser closed and reopened, and the computer restarted but the cache does not reset.

Issue Started: The morning (Pacific time) of June 26 (Before then, clicking 'Clear Data' reset the KB to 0 without having to close and reopen the browser first, without having to 'refresh' the page after clearing the cache, and without having to restart the computer first.

Someone stated that PB mode has be left temporarily and the disk cache has to be cleared in 'Regular Mode' by choosing 'Custom Setting For History' and removing the check-mark beside 'Always use Private Browsing mode.

1. I do not see the option Always use Private Browsing mode.' 2. Am I performing these steps before a 'session' is started 'OR' after a session (but before closing the browser?). 3: Do the above steps have to be performed after 'every 'session is ended or only the first time that the 'session' is ended? A:

Under 'Cookies and Site Data,' it states: 'In permanent private browsing mode, cookies and site data will always be cleared when Firefox is closed' but this simply is not true 'unless' I am missing a detail?

All of this unnecessary 'effort' just to clear 100% of the disk cache, after every session, that should be as simple as clicking 'Clear Data.'

HELP!

Asked by Buddy2014 1 day ago

Last reply by jscher2000 - Support Volunteer 3 minutes ago

link fails

I am trying to check in-store stock of an item on a website. When I click to check stock it opens another page but the only thing on the page is the browser frame with t… (read more)

I am trying to check in-store stock of an item on a website. When I click to check stock it opens another page but the only thing on the page is the browser frame with the word "safe" in the upper left corner. The links work on all my other browsers. I have used troubleshooting mode and refreshed Firefox but it continues to happen.

Asked by cavedweller29 1 day ago

Last reply by RobertJ 39 minutes ago

Magnet downloads

How do I set up a torrent client as my default magnet downloader on Firefox? Checking the "always use box" does no good because every subsequent time the same requirement… (read more)

How do I set up a torrent client as my default magnet downloader on Firefox? Checking the "always use box" does no good because every subsequent time the same requirement is asked. I'm sure this question has been asked a million times and I don't understand why ticking the box once doesn't solve the problem Any assistance would be appreciated. Thank you.

Asked by cagey.k 1 day ago

Last reply by adnanrapp551 7 hours ago

Sophos Home windows application doesn't launch to Mozilla Firefox browser

How do I configure Firefox to work with the Sophos Home application on Windows? Many of the buttons on the Sophos Home application do not function. For example, clicking … (read more)

How do I configure Firefox to work with the Sophos Home application on Windows? Many of the buttons on the Sophos Home application do not function. For example, clicking "Dashboard" does nothing. (It still prompts me to enter my Windows login, but nothing happens after I confirm; there is no error message, just nothing happens.) I confirmed the Sophos Home application does launch when Microsoft Edge is set as the default browser. Turning off Firefox plugins/add-ons and my VPN makes no difference. Firefox is up-to-date. I am on Windows.

Asked by wdistance 21 hours ago

Last reply by adnanrapp551 7 hours ago

Twitter videos and some other sites not working.

Since i have my new laptop, i do not get twitter videos, bbc news working. Youtube and vimeo does work! Guess its about html5? Have checked mediasource and javascript set… (read more)

Since i have my new laptop, i do not get twitter videos, bbc news working. Youtube and vimeo does work! Guess its about html5? Have checked mediasource and javascript settings in about:config and they are okay. Do not have this problem in brave browser.

Anyone has an answer?

Thanks in advance!

Asked by peter.terpstra7 11 hours ago

Last reply by James 11 hours ago

Use of credit cards, and Shopify stopped working, Only PayPal works

Just recently started using Firefox and Duckduckgo. Suddenly any attempt to use my credit card to charge anything I cannot click on the icon, or enter CC info. Very st… (read more)

Just recently started using Firefox and Duckduckgo. Suddenly any attempt to use my credit card to charge anything I cannot click on the icon, or enter CC info. Very strange. Same is true for Shopify although Shopify does send me a verification code. Only thing that works is PayPal. Annoying.

Asked by NightWatchRenBand 17 hours ago

Last reply by cor-el 16 hours ago

Since updating to Firefox 100.0.1 cannot print any web pages.

Since updating to Firefox 100.0.1 cannot print any web pages. Cannot print to a printer, or to FoxIt pdf printer. Printing in MS Edge works with no problems. I have cl… (read more)

Since updating to Firefox 100.0.1 cannot print any web pages. Cannot print to a printer, or to FoxIt pdf printer. Printing in MS Edge works with no problems. I have cleared saved print settings - did not fix problem. Please advise. Thank you.

Asked by fdispensiere1 2 months ago

Last reply by cor-el 16 hours ago

Duplicate Firefox profiles problem, MacOS

I am trying to 'fork' my FF, duplicating my profile on to a stick, then modify each one so that my work related bookmarks, saved passwords, cookies, history etc are in on… (read more)

I am trying to 'fork' my FF, duplicating my profile on to a stick, then modify each one so that my work related bookmarks, saved passwords, cookies, history etc are in one profile, and my social/general bookmarks, cookies, passwords etc are in the other. I have done this and using about:profiles can open the non-default (USB stick) profile in a new window, or set the non default profile as default, close, re-open FF into the alternate profile. All good so far. However this isnt working quite as I expected. If I switch to alternate profile, save a bookmark to the shortcut bar, then switch back to the other profile then after a second or two the bookmark I saved in the other profile appears on the shortcut bar?!? This happens whether I have opened alt profile in a new window, or have changed the default profile and restarted FF into the other profile. Is this because in both instances it is using the same local directory? The doesnt seem to be an option to choose a different local directory for the alt profile. This would be ideal if possible as it would ensure that there are no data crumbs left on my PC when using the USB stick profile which is important for my work security. Any help really appreciated.

Asked by moku1 19 hours ago

Last reply by cor-el 17 hours ago

FF suddenly auto downloads to download folder. How to stop it?

For over a decade I've used FF, and when I download things (99% of the time from Yahoo) I set FF to "always ask" what to do with downloads. Suddenly that changed and it … (read more)

For over a decade I've used FF, and when I download things (99% of the time from Yahoo) I set FF to "always ask" what to do with downloads. Suddenly that changed and it started downloading everything automatically to the Download Folder.

I went to options and changed everything back to "always ask."

FF does always ask... but... it ALSO still auto downloads to the Downloads Folder now.

And I can't figure out how to stop that.

Any help is appreciated.

Asked by lewistonlaw 4 months ago

Last reply by cor-el 17 hours ago

Downloads

When I download a file before I even have a chance to save or open the file Firefox downloads the file and puts it on my desktop. I have to look at lots of .pdf files and… (read more)

When I download a file before I even have a chance to save or open the file Firefox downloads the file and puts it on my desktop. I have to look at lots of .pdf files and this a bit annoying as I have to keep deleting all the files I dont want. The dialog box opens and I always choose open rather than save but Firefox has already saved a copy to my desktop. How can I stop this autosave please ? Cheers.

Asked by muttleythedawg 3 months ago

Last reply by cor-el 18 hours ago

New spam trick ? Hidden sender URL's

I am operating in macOS 10.13.6 [the latest my iMAC will accept] using Firefox, and MSN.COM's Outlook E-Mail client. Usually when you "hover" over the e-mail sender's na… (read more)

I am operating in macOS 10.13.6 [the latest my iMAC will accept] using Firefox, and MSN.COM's Outlook E-Mail client. Usually when you "hover" over the e-mail sender's name in "FROM", their URL is produced -- very useful to check for spoofing of legitimate sites. This week I've received several e-mails where this did not work. Is this a new spam tactic, and are there any solutions ? Any thoughts ??

Thanks for your help and be well, John

Asked by JohnfromMA 18 hours ago

Last reply by jonzn4SUSE 18 hours ago

HTTPS not available error message

Error message says: "HTTPS not available on this site" Choices: : "Go back" or "Continue to HTTP only site". If I choose "Continue to HTTP site", the address bar shows th… (read more)

Error message says: "HTTPS not available on this site" Choices: : "Go back" or "Continue to HTTP only site". If I choose "Continue to HTTP site", the address bar shows that the address is indeed HTTPS! Have I been hacked? Do I have a virus? I can find no help elsewhere. I have saved the error message but, using your "Browse" below will not show it in my documents.

Asked by Overviewer 19 hours ago

Last reply by cor-el 19 hours ago

Linhas de selecionar textos em todos os elementos do navegador

Meu navegador Firefox, demonstra uma linha de seleção de textos (idêntico ao de edição de texto, como um bloco de notas) toda vez que eu clico em algum elemento da página… (read more)

Meu navegador Firefox, demonstra uma linha de seleção de textos (idêntico ao de edição de texto, como um bloco de notas) toda vez que eu clico em algum elemento da página, seja texto ou imagem. A linha não altera nada nas páginas, porém me confundem muito e acabam por incomodar meu acesso á paginas e me fazendo ter que usar outros navegadores por conta disto.

Asked by lucasdavid.xavier 21 hours ago

Last reply by cor-el 19 hours ago

Gmail login issue

Dear Support, I am running FireFox v103.0.1 on Windows 10 64 bit system. I am using Windscribe VPN service. I never had any issue logging into Gmail using this extension… (read more)

Dear Support,

I am running FireFox v103.0.1 on Windows 10 64 bit system. I am using Windscribe VPN service. I never had any issue logging into Gmail using this extension prior to the latest FF update.

I was able to login to my Gmail account on 2 Aug 2022. When I updated to the latest version of FireFox I kept receiving the following message. (see attached screenshot).

I have tried all advice on the Help Forums. I have even tried restoring my system to a previous restore point. Nothing has helped.

Please let me know what else I can try to remedy this issue.

Asked by DIZZYBROAD0718 1 day ago

Last reply by Dropa 20 hours ago

I CAN ONLY LOGIN TO GMAIL ACCOUNT WHEN FF v103 IS IN TROUBLESHOOTING MODE

Hello, I am running FF v103.0.1 on a Windows 10 laptop (with latest OS update installed). I am using Windscribe VPN. I have never had an issue logging into Gmail until th… (read more)

Hello,

I am running FF v103.0.1 on a Windows 10 laptop (with latest OS update installed). I am using Windscribe VPN. I have never had an issue logging into Gmail until the latest FF update.

When I try to login to Gmail I keep getting Your browser is not secure when I try to login to Gmail using FF v103.0.1. I followed the advice given to another user with the same issue. I put FF into troubleshoot mode. Login issue was resolved. I know I can't run FF in this manner all the time.

Can anyone please tell me how to fix the Gmail login issue I'm experiencing? Please let me know. Thank you.

Asked by DIZZYBROAD0718 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago