Firefox Support Forum

My Firefox browse is frequently unable to log into many financial sites, most importantly my Scotia bank. this happens almost every week or 2 and I am forced to use Microsoft edge or Chrome which log in fine. This can sometimes happen as frequently as once a week or it will go 2-3 weeks without problems. Is this a Firefox issue or are 3 banks, 1 credit union, Credit Bureau, government and medical sites all to blame?

Dear Sir/Madam,

Since a few days ago I can no longer log in to my mail account using Firefox version 109.0.

It works perfect if I use Microsoft Edge but Firefox is my favourite.

The mail account I refer is: https://www.mail.com/ When I open mail.com the page opens normally but there is no login-boxes for user and password. Is this something Firex can fix? Or is it me who don't understand how it works?

Best regards Jan Danielsson

My mail adress is: jan.danielsson@cheerful.com

In firefox 108.0.2 I need to have a wider vertical scroll bar, the tiny thin bar is next to impossible to use. Same in Thunderbird 102.6.1 both are in Linux and the published css solutions (a year ago) on mozilla support do not work for these versions

Hello,

A few weeks ago something changed in my Firefox browser where popup boxes do not show. For example, if I want to download a file, the pop-up box with the options for downloading do not show. If I want to attach or upload a file, the popup does not show. Even if I want to change a setting in my my Firefox account, I cannot if it requires a popup box.

If I restart my computer (not the browser), the problem goes away, but eventually it happens again.

It is really disruptive. Now I have to do about 60% of my work in another browser. All of my account info, bookmarks, and passwords are saved with my Firefox account, so I would prefer to be able to use Firefox. Any suggestions on how to fix? I should also not--this has persisted despite updating.

I have installed Strongbox; however, it will not add to the toolbar in the upper right of the browser where other extensions appear. Clicking on the puzzle piece just takes me to the page of installed extensions. Even though it indicates it is installed, I find no way to access this password manager.

I use the most current Firefox on Windows 10.

Hi, I'm having this very annoying problem with Firefox (v109.9) on my MAC (macBook Pro 2020 - macOS Monterey v12.6). I used to do this (and actually still successfully doing it, on another MAC machine) to create a web page shortcut on the desktop or in a folder, by drag and drop, but it's impossible for me to do it on this machine and I can't figure out what could be the problem.

After clicking on the padlock icon, to the left of the address bar, I can easily drag it to the destination I prefer (eg a folder) but when I release the mouse button the operation doesn't work. Unlike what happens in the other MAC machine, doing the same operation, the button does not turn into the green "+" icon and suddenly disappears, without doing anything and without giving me any warning.

I've tried reading suggestions on the web, but haven't found anything that really gives me a solution. Could it be one of my browser's security settings? Please, please, could you help me? I need this feature very often, so if I don't fix this soon I will be forced to switch browsers.

Thank you very much for you attention! Lu

I am using a Mac Desktop with MacOS Big Sur Version 11.7.2 /Firefox Version 109.0 and my homepage is being overlaid by the Google Search Window. This happens whenever I scroll right then left the the Google Search Window overlays the top window of my homepage. I notice that if I refresh the page by clicking the refresh button the Google Search window sometimes goes away.

All New York Times Cooking recipes printed from Firefox 109.0 print with the error noted above (The "end of recipe bar" and "Private Note" heading, which usually print at the end of the recipe, over-print wrapped text at the top of the second page of the recipe obscuring underlying wrapped text.). This error had appeared occasionally in the past, but now is consistently present. I have refreshed my up to date version of Firefox and cleared old print settings. The error shows up on printing to two separate printers and it shows up when printing from a desk top and a lap top computer with synced Firefox, and from a separate lap top with Firefox that is not synced. The error DOES NOT show up on printing with either Chrome or Edge browsers.

NY Times Cooking customer Service has not received inquires about this error and suggested the error lay in a settings issue.

Have others reported this error?

All suggestions will be appreciated.

Thank you, Fred Pintz

For about a month or so I have been having this problem. Every once in awhile when using Firefox it will pop up to a full sized white screen except for my taskbar and freeze for a couple of seconds. This will happen usually when I am opening a new page/link or moving to a different tab. I have quite a few tabs open but I have always ran Firefox this way and never had problems before.

Sometimes after flashing white several times Firefox will crash. Ending the Firefox task in Task Manager, running a cleaning program and restarting fixes this for a while but it still keeps happening. Any help or advice is appreciated.

Every time I want to go to twitch.tv and type "tw" in the address bar, Twitter is the first suggestion. I don't want to go to Twitter. I've followed all the instructions in this post: https://support.mozilla.org/en-US/kb/remove-websites-address-bar-suggestions#firefox:mac:fx109 and still the problem persists.

When I use shift delete, it does remove the suggestion, but then as soon as I add an i (making "twi"), Twitter is back at the top again. I've deleted every instance of Twitter in my history/cookies/cache and it keeps doing this.

Why can't Firefox prioritize a website I visit daily and have several bookmarks of (Twitch) over promoting a website I do not want to visit? Please fix this.

I have Windows 11, ver 22H2, on laptop. I use Nord VPN and Webroot antivirus which I have been using several years. This event just started occurring a week ago, and I can't find any Google references to it. As soon as I open Firefox a pop-up appears that says: "Quit your browser app. For Threat Protection to start working with your browser, you need to quit it first. Quit Firefox and click Continue." Then there are two clickable choices, Continue and Cancel. I always click Cancel because I don't know what this Threat Protection is. Then the pop-up keeps reappearing. About every five minutes it pops up and two or three times in a row after I click Cancel. It does this as long as Firefox is open. I have tried disabling Nord VPN and it made no difference. I have run complete scans with Webroot and it found nothing. I have tried uninstalling Webroot antivirus & rebooting and it made no difference, the pop-up still appears. I have tried downloading Malwarebytes and running a complete scan while Webroot was uninstalled, and it found nothing. I am out of ideas. I fear it is malware, but Nord VPN did not stop it, and both Webroot antivirus and Malwarebytes scans find nothing. I would appreciate any help.

I had two replies to this question the other day but neither response works.

I have had one of my accounts not work on Firefox lately. It has worked for years and now, over the last 2 months, it will not connect. I get this message back with about 25 different numbers. The requested URL was rejected. Consult the administrator. I am not teck savy and have not been able to fix this.

For the last couple of months I have had problems streaming some of the channels that come via Sling when I try to watch them on my Dell Latitude E5450 laptop. I can see them fine on my regular t.v. but now not on the laptop. That's a huge change in the last few months because for years I could stream every Sling channel to my laptop. Since my t.v. does not use Firefox, that suggests the problem is something Firefox has done. Not surprising, I guess. Probably happened when it was fixing some other something it screwed up. Nonetheless, any ideas for how to resolve this WITHIN Firefox capabilities? (And don't suggest it's Sling's fault. Sling streams just fine, thank you very much, in Edge.)

After updating to 109.0 Firefox won't open on primary monitor. I have moved it, closed it, but it restarts back on secondary monitor. After I move it to primary monitor, if I open another browser window it opens on the primary. I have renamed the xulstore.json file(so it creates a new one) but that did not help. It was working fine before the 109.0 update. I also have chrome installed and it works fine the way it should, so I'm thinking it is a Firefox 109.0 problem.

Ever since upgrading to the latest browser (109.0) I cannot login into both of my facebook accounts. One works fine, but the other one, when I input the credentials, goes to the first account. It only does this on firefox v 109.0. I tried them both using Opera, and they both work fine. What did you people do? Are you saving my logins improperly? If so, WHY?? Fix this problem or lose a very long time customer.

I thought I'd give the Foxfire a try on my Windows 10 laptop, so I downloaded and created an account, etc. All worked fine until I tried to use my desktop shortcuts to open Chrome, Google Photos and Gmail. Non would open. I then opened Google and found my sync was off. I tried to sign in and could not sign into my Google Account, I then spent several hours with Google support trying to find the problem. At last, it allowed me to sign in and restore all my Google account items. I then uninstalled Firefox as I didn't want to go thru this problem again.

Does anyone know why this occurred and how to avoid it again if I were to want to reinstall Foxfire?

Thanks for the help.

Ken

Facebook, logging in with wrong user despite the proper credentials being given while using Firefox 109.0, Win 10, Lenovo Ideapad 5 PC.

Only since upgrading to ver 109.0.