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Multiple Issues

New laptop. I believe there are major issues with Windows 10. I've posted them on MS message boards but no one is experiencing them (don't notice? Don't care?). I u… (read more)

New laptop. I believe there are major issues with Windows 10. I've posted them on MS message boards but no one is experiencing them (don't notice? Don't care?). I use Firefox, and while I don't believe Firefox is the problem, I thought I'd post some of them here (the short version).

Links open by themselves without me clicking or tapping on them. When I'm in a Hotmail email or message board compose screen, or a web page with fields to enter personal information, very often when I click to a spot, the screen scrolls up by itself (happens in Chrome too). Sometimes, writing an email, when I click to a spot, the cursor will instead appear a few lines up (not where I clicked). Even if I don't click, the cursor might, all of a sudden, jump somewhere else while I'm typing, or paused typing (even in a Google search field). At times, when I hit the backspace - to remove characters, text - I'm taken back to the previous web page instead. I have seen this complaint when I searched it. But I don't want an Add On that disables the backspace. I just want it to work as it should, not take me back a page.

And no, it's not malware. And I didn't have these issues with my old Windows 8 and 8.1 laptop.

Asked by Steve09 1 day ago

Last reply by Steve09 9 hours ago

Does anybody know about these video controls? 1.00 << - + >> X

Does anybody know what app these controls belong to? | 1.00 | << | - | + | >> | X | Before I had to reinstall my Win 10 O/S and all my apps these controls app… (read more)

Does anybody know what app these controls belong to?

| 1.00 | << | - | + | >> | X |

Before I had to reinstall my Win 10 O/S and all my apps these controls appeared in the upper left corner of most of my streaming videos and most YT and saved videos. They allow me to go back or forward 10 seconds and adjust view speed.

After my SSD hard crash I had to reinstall everything, and FireFox was first up, followed by Video Download Helper. Sync restored FF almost completely. But now those controls do not appear in any streaming mode, and only on some YT videos.

I cannot find any reference to those controls in FF or DLH.

I really need to get them working like before so that I can zero in on the best screenshot for my project.

Asked by jgb 16 hours ago

Last reply by jgb 14 hours ago

BarTender Software No Longer Shows Printer Status

I know this is a longshot. I used Firefox for the last couple of years with Seagull Scientific's BarTender software on my Windows 7 pc. Now my PC was wiped out and Wind… (read more)

I know this is a longshot. I used Firefox for the last couple of years with Seagull Scientific's BarTender software on my Windows 7 pc. Now my PC was wiped out and Windows 10 as part of my company's initiative to get everyone up to Windows 10. BarTender uses a driver to talk to your print drivers and provide a status back to the BarTender server and webpage that we use. After the move to Windows 10 Firefox will not work with BarTender. It works in MS Edge and Chrome.

 I've got a ticket into Seagull Scientific and I can foresee how this will go.  They will point me back to Firefox and then I'll get pointed back to the vendor.   I know it will be hard to find someone with a similar issue.  But maybe someone had some issue with another driver, etc that stopped talking to Firefox.   
I've tried to turn off all of Firefox's protection stuff that might be interfering and still not working. 
I have used Firefox and prefer it over any others.   But I also don't like the idea of having to change browsers depending on what I'm doing.   Besides, this software I have to regularly use.   So if I can't find a solution I may have to abandon use of Firefox.

Asked by Michael 2 weeks ago

Last reply by Michael 15 hours ago

VPNUK Live Help

I use VPNUK. Until recently, accessing the homepage also gave me a live help option as a popup. Now, when on the homepage, this popup does not appear, even though the pag… (read more)

I use VPNUK. Until recently, accessing the homepage also gave me a live help option as a popup. Now, when on the homepage, this popup does not appear, even though the page has a popup exception in preferences. I do not have this problem using Safari. Anyone got any ideas?

Many thanks, Steve Andrews

Asked by sandrews9009 18 hours ago

"Messages from Firefox" in German whilst browser is in Dutch

Recently, A new bar called "Messages from Firefox" appeared on the bottom of the home screen. Even though my browser and my operating system is in Dutch, the bar is in Ge… (read more)

Recently, A new bar called "Messages from Firefox" appeared on the bottom of the home screen. Even though my browser and my operating system is in Dutch, the bar is in German.

Has anyone seen this before?

Asked by francois_reincke 18 hours ago

Cross site cookies and Facebook

All of a sudden I am getting an icon in the Facebook URL re: cross site cookies. When I click on it, it says permission granted. I never approved this. How do I get r… (read more)

All of a sudden I am getting an icon in the Facebook URL re: cross site cookies. When I click on it, it says permission granted. I never approved this. How do I get rid of it please?

Asked by monica211 19 hours ago

Choose pane configuration in inspect element

Hi, When I use inspect element, there's obviously the main HTML pane, and then the tabbed pane with CSS rules and the sort. When I pop out inspect element to its own wind… (read more)

Hi,

When I use inspect element, there's obviously the main HTML pane, and then the tabbed pane with CSS rules and the sort. When I pop out inspect element to its own window, it looks like the first image attached. However, dragging it and maximizing it on my second monitor makes it look like the second image. Obviously, this is less than ideal for this layout. As far as I'm aware, this is purely a responsive layout, with no user overrides (3-pane mode's docs only say "At narrower browser window widths, the tabs appear below the CSS Rules pane.) My question then, is if there is a way to override this? If so, I'm all ears, and if not, I do think that's something that should be considered.

Asked by Shawn 1 day ago

displaying arabic name when launching zoom from firefox browser

For some reason, when I launch Zoom from Firefox, I cannot display my name automatically in Arabic. If I log in to someone else's meeting, it works fine, and if I log in … (read more)

For some reason, when I launch Zoom from Firefox, I cannot display my name automatically in Arabic. If I log in to someone else's meeting, it works fine, and if I log in via a different browser like Chrome it works fine. It is only if I launch Zoom from firefox. Any suggestions?

Asked by jonathan.huppert 1 day ago

Over 40+ Gb files cubeb on Temp

Use browser on server, for serfing and any working tasks. Not using audio and video content. Once on 2-3 days of any users temp files is really fast getting oversize mass… (read more)

Use browser on server, for serfing and any working tasks. Not using audio and video content. Once on 2-3 days of any users temp files is really fast getting oversize mass for this files. Reboot browser clear this files and this problem stop, and back again through 2-3 days. Have last version 86.0 Look first on 85.2

Asked by mcnik21 1 day ago

Last reply by mcnik21 1 day ago

Print Preview 86.0 too small to see. Also other print features now very difficult

My print preview is no longer available, and the new one is too small to see what's on the page. It's useless! Also, simplify page is gone (I understand "Reader View") is… (read more)

My print preview is no longer available, and the new one is too small to see what's on the page. It's useless! Also, simplify page is gone (I understand "Reader View") is the work-around. Also, it's many extra clicks to get to my system print controls to print properly.

Solving the print preview too small would go a long way towards keeping Firefox usable. The other things could certainly use fixing, however.

Thanks in advance! L.

(I have restored the old functionality temporarily with print.tab_modal.enabled preference set to false. Thanks community for showing me to do so! See https://support.mozilla.org/en-US/questions/1322623 if you want to know how.  However, usually Firefox takes these options away soon.  )

Asked by Ellis Eff 1 week ago

Last reply by Ellis Eff 1 day ago

How to turn off the name of the search engine in a blue box in the address bar instead of the search shortcut as typed?

When I typed any search shortcut (let's say "w" for Wikipedia) and then Space in the address bar, the bar would have just shown "w ". After an update to 86, now typing "w… (read more)

When I typed any search shortcut (let's say "w" for Wikipedia) and then Space in the address bar, the bar would have just shown "w ".

After an update to 86, now typing "w " shows "Wikipedia" in a blue box instead of "w ". This is extremely irritating because I now can't just press Alt+D and enter a new search shortcut from scratch when I mistyped.

I have both browser.urlbar.update1 and browser.urlbar.update2 set to false.

Asked by hysknrs 6 days ago

Last reply by hysknrs 1 day ago

Dates in Mail

The dates are not always accurate in my mail account. for example, right now, some of my mail is showing a date of 'July 26, 2021'. Sometimes, it looks like the date chan… (read more)

The dates are not always accurate in my mail account. for example, right now, some of my mail is showing a date of 'July 26, 2021'. Sometimes, it looks like the date changes but when I get to the end of July, it recycles back to July 1 and starts over. On Apple Macbook with Mojave OS.

Asked by tpkallman 1 day ago

Why do you archive threads before fixing the issue???

I here refer to my thread https://support.mozilla.org/en-US/questions/1285212 in which the problem were not even answered by any of your tech people, but archived - why?… (read more)

I here refer to my thread https://support.mozilla.org/en-US/questions/1285212 in which the problem were not even answered by any of your tech people, but archived - why?

I find it really bad, if i post a bug and you just archive without even try to fix the problem! It makes me extremely angry! Bad behavior!

Please stop that and re-open the case.

Jan Ps. same system (Lenovo Thinkpad X300 with Xubuntu 16.04LTS 64bit (account A) )now running Firefox 85.0.1 64bit can now print, I can't find any mentioning in release notes to how previous version 75.0 and now this one is different and why this one now can print.

It would be nice to get this solved, since other people here has had this one too and it seems to jump between versions and OS(linux an windows).

edited broken link

Asked by insomniacno1 2 weeks ago

Last reply by insomniacno1 2 days ago