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Firefox extension Greasemonkey is not downloading scripts

I need help. I took the PC in to have a virus removed and the store removed AVG Anti-Virus and installed McAfee. When I got the PC home and connected, all the Firefox s… (read more)

I need help. I took the PC in to have a virus removed and the store removed AVG Anti-Virus and installed McAfee. When I got the PC home and connected, all the Firefox settings had been changed and the AdBlocker and Greasemonkey extensions were missing. I now get a message in settings claiming my browser is being managed by my organization, only I don't have an organization. This is my own computer and no one else uses it or has access to it. I reinstalled the AdBlocker and Greasemonkey, but now cannot get Greasemonkey scripts to download. I keep getting an error message. I've had both McAfee and Staples remote support looking at the problem, to no avail.

Asked by KayTa 1 week ago

Last reply by KayTa 6 days ago

Problem using Yahoo email starting yesterday

Beginning yesterday and now today I can surf web, click on things, etc. But when I pull up Yahoo email. It shows all my emails received but won't allow me to delete any. … (read more)

Beginning yesterday and now today I can surf web, click on things, etc. But when I pull up Yahoo email. It shows all my emails received but won't allow me to delete any. I can see them, click on them and read them, but can't delete any. HELP PLEASE I'm 69 years old and not tech savoy. This has never happened before

Asked by sparker.1971 4 days ago

Application to improve Autofill Feature.

Dear Firefox Support Team, I intimate your team to improve the Autofill feature in Firefox because it doesn't have international countries' names to add to the Autofill s… (read more)

Dear Firefox Support Team,

I intimate your team to improve the Autofill feature in Firefox because it doesn't have international countries' names to add to the Autofill service which essentially instead of typing over and over on the page or as per necessity.

Please check and reply at the earliest convenience.

I look forward to seeing from you very soon.

Thank you.

Kind regards, Ramesh Prajapati India

Asked by Rameshkumar Prajapati 4 days ago

I have Chinese on my screen

I have Chinese on the start up screen, rebooted my computer from factory settings and firefox is in Chinese. Up the top where it says (in English) import bookmarks.. the … (read more)

I have Chinese on the start up screen, rebooted my computer from factory settings and firefox is in Chinese. Up the top where it says (in English) import bookmarks.. the next folders, Firefox symbol and the world symbol are in Chinese, the links with pictures are all Chinese. I have wiped Firefox and reloaded it. What do I do?

Asked by bringitom 2 days ago

service desk application not working in firefox opening from Outlook (Version 2207)

Hello everyone my default browser is Firefox. The service desk application will not open in Firefox only this type of email won't open (see Screenshot). When I receive em… (read more)

Hello everyone

my default browser is Firefox. The service desk application will not open in Firefox only this type of email won't open (see Screenshot). When I receive emails and try to open them, it only displays a blank page and loads without success.

I always need to copy the link manually and open it in chrome.

What we did:

We tried several things such as

Deleting Firefox history, cache, cookies, etc. However, when doing this, the link works the first time but the following tries don't work, it just keeps loading infinitely (same behavior in a Private Window). Disabling all add-ons.

We have observed that the same links work as expected in Chrome and this behavior happens only with the links related to the customer issue view, other Jira links work normally.

I'm using the latest Firefox version such as Microsoft® Outlook® for Microsoft 365 MSO (Version 2207 Build 16.0.15427.20248) 64-bit

Asked by r.acha 4 days ago

White Bar Pop's up for split secound in upper right of Firefox Windows

Hello, I was hoping someone could help explain an odd thing I have been seeing for a split secound while using Firefox. Currently using the newest version of Firefox but … (read more)

Hello, I was hoping someone could help explain an odd thing I have been seeing for a split secound while using Firefox. Currently using the newest version of Firefox but have been noticing this happen for the last few months. While using Firefox I will see a white box flash in the upper right of the Firefox window for a few milliseconds.

I had to do a screen recording the slow down the recording down wish was a pain but I did capture it and included a screen grab below. I am running add-on's (Three Ad-Blockers) which I do use day to day but have independently removed them and still see the flashing.

Thanks for your time and assistance...

Asked by BATANTX 2 days ago

Last reply by BATANTX 2 days ago

Dropdowns will not stay open

When I click to open a dropdown, it opens and then immediately shuts back up again. I have to maintain pressure on the left click to keep the box open. Any ideas? … (read more)

When I click to open a dropdown, it opens and then immediately shuts back up again. I have to maintain pressure on the left click to keep the box open. Any ideas?

Asked by donaldrmunro 2 days ago

Last reply by donaldrmunro 5 hours ago

Logins wiped?

My logins are apparently gone. I refreshed a page and was prompted to log in again but autofill did nothing. I tried logging in somewhere on my phone and nothing there to… (read more)

My logins are apparently gone. I refreshed a page and was prompted to log in again but autofill did nothing. I tried logging in somewhere on my phone and nothing there too. Which doesn't make sense, since it's a login I frequently use. It even prompts me to save it.

I check on my phone, and saved logins is empty. I haven't done anything that should've resulted in that, I don't think. I use Firefox on my personal laptop, phone, and school lab computers, including yesterday, but I've never run into any issues with one of them, so I see no reason for yesterday to have been the day to break it.

Asked by sadegun93 4 days ago

problems with attachments when sending email in aol

When I click on browse to try to select an attachment from my MAC for an aol email, about 70% of the time, I get the eternal spinning ball and have to Force Quit Firefox.… (read more)

When I click on browse to try to select an attachment from my MAC for an aol email, about 70% of the time, I get the eternal spinning ball and have to Force Quit Firefox. Problem started a few months ago. Never used to have this problem.

Thanks.

Asked by weezmad 6 days ago

RSS in older versions

I use RSS a lot. Therefore I use this browser 60.9.0esr on my PC and prevent updates in settings. I do not know why the laptop "updates" always to some other edition (68.… (read more)

I use RSS a lot. Therefore I use this browser 60.9.0esr on my PC and prevent updates in settings.

I do not know why the laptop "updates" always to some other edition (68.12 ?) which does not have rss despite prevention of mine in settings NOT to update.

What is the latest edition which has rss ?

Asked by Pati 1 week ago

Last reply by Pati 4 days ago

How do I get rid of Customize Firefox and the Overflow menu from The Desktop

I can't close Customize Firefox which is STUCK permanently on my Desktop. I'm using the fully updated version of Microsoft Windows 10 Pro Version 10.0 19044 Build 19044 … (read more)

I can't close Customize Firefox which is STUCK permanently on my Desktop. I'm using the fully updated version of Microsoft Windows 10 Pro Version 10.0 19044 Build 19044 X64 - based PC

Asked by armro21 6 days ago

Multiple copies of browser opening

Multiple copies of Firefox opening when I open it today. Yesterday afternoon I noticed when I opened my Firefox browser that although it would open, when I clicked on any… (read more)

Multiple copies of Firefox opening when I open it today.

Yesterday afternoon I noticed when I opened my Firefox browser that although it would open, when I clicked on any tab, it was frozen. I had to close it using Task Manager and then reopened it. I saw an update message flash at this time and attributed my problem to that. However I had one more instance of opening a new session later in the day and the browser again being frozen. I had to once more use Task Manager to shut it down and then to successfully reopen Firefox and use the browser.

I shut it down last night. This morning when I opened it, it was again frozen, but I could see in Task Manager that there were multiple copies of Firefox that had opened on my computer this time despite the fact that I had only clicked once on my Firefox browser icon. When I shut it down with Task Manager and reopened Firefox, again I could see multiple copied of Firefox had opened.

I checked my Malware Bytes security software and it had run clean this morning at 2:00 AM as scheduled.

I opened the Chrome browser to see if I would have the same problem with it. Only one instance of Chrome opened. Would appreciate your comments. Thanks!

Asked by gordon.hamnett 4 days ago

Firefox 52ESR and old version of java runtime

Hello. I am in need to open www site of Swegon AHU unit which is built on java. I have two installed java versions, 1.8 (one of latest of this branch) and 1.6. Problem is… (read more)

Hello. I am in need to open www site of Swegon AHU unit which is built on java. I have two installed java versions, 1.8 (one of latest of this branch) and 1.6. Problem is the AHU site is not working with anything newer than 1.6. I can't find proper solution for opening site with version 1.6 without much issues or much asking from browser. I need version 1.8 of java for daily use, and 1.6 is only for mentioned device. I tried to disable java 1.8 in java control panel but it doesn't seem to have any influence. I try to open site in Firefox 52ESR because for my knowledge is it one of latest browser which supported java. The problem is, Firefox each time is asking me what version to select for each class which must be loaded, and these classes are many for one page. It makes working with AHU a pain in azz. Everything because java is out-of-date. I know it is, but I don't have any option - these devices are not mine, and I can't upgrade firmware on myself, and can't force customer to do this. And I don't even know if there is any upgrade for them. I looked in internet but didn't find anything suitable for my case. Is there anything I can do with java or firefox 52ESR settings to make this site works flawless? I set applet in Firefox to not asking when activate java, but it still nagging me with questions and requires confirmations. I can't bypass it. I tried to use Internet Explorer 11 but there it is even worse, because out-of-date java is not allowed to run, no matter what settings i made in application. Please help.

Asked by zygdresze1 4 days ago

Last reply by zygdresze1 3 days ago

i want to reset my firefox settings

i want to reset my Firefox settings i have bookmarked my g mail account every time i open it it ask for login even when i have auto-fill of my id password is on it keeps … (read more)

i want to reset my Firefox settings i have bookmarked my g mail account every time i open it it ask for login even when i have auto-fill of my id password is on it keeps on asking for login id password also every time i click new link instead of opening it in a new tab a new fire fox app is opened

Asked by DEEP GADHIYA 2 days ago

Unable to access TalkTalk webmail using Firefox.

Hi, I'll try to keep this as short as possible. I cannot access my mail using the Firefox browser. I have tried the TalkTalk Mail website without success as it has "time… (read more)

Hi, I'll try to keep this as short as possible. I cannot access my mail using the Firefox browser. I have tried the TalkTalk Mail website without success as it has "timed out." I can access my TalkTalk account but when I click the "Mail" button, after about 30 seconds I get a message saying that it has also "timed out." I also use Thunderbird and although I can receive Emails, I cannot send them. After sending, I receive a message that a password is required and when I enter it another message comes in stating that that they "could not authenticate to outgoing server, check password" etc which I have done. I can send and receive Emails on my iphone and Fire tablet. I can access my mail on the two aforementioned sites using the Windows Edge browser. I contacted TalkTalk and after two hours it was decided that the Firefox browser was at fault. I have used Firefox and Thunderbird for too many years to remember and it has always served me well. I would be extremely grateful if there is someone who may have had the same problem and would be able to assist. Kind regards, John

Asked by john.cuth 2 days ago

password protected pdf

I used to be able to open a password protected pdf email attachment on my laptop without downloading it. Now when I enter the password, a file loading symbol appears but … (read more)

I used to be able to open a password protected pdf email attachment on my laptop without downloading it. Now when I enter the password, a file loading symbol appears but the file never opens. On other browsers and on my android I am able to open the pdf. How do I fix this situation?

Asked by cherylarcher 6 days ago

I can't log in to a website because it says I am a bot

This is the error message I am getting: Pardon the Interruption As you were browsing something about your browser made us think you were a bot. There are a few reasons t… (read more)

This is the error message I am getting:

Pardon the Interruption As you were browsing something about your browser made us think you were a bot. There are a few reasons this might happen:

   You're a power user moving through this website with super-human speed.
   You've disabled JavaScript in your web browser
   A third-party browser plugin, such as Ghostery or NoScript is preventing JavaScript from running.

Can you help?

Asked by Dr Rin Porter 4 days ago

secure connection failed

I am unable to open Firefox. Get the message "Secure Connection Failed". This problem occurred immediately after an Alaska Airlines flight where I used Firefox to watch… (read more)

I am unable to open Firefox. Get the message "Secure Connection Failed". This problem occurred immediately after an Alaska Airlines flight where I used Firefox to watch in-flight movies.

Asked by robertwilhelm 3 days ago

page not found error

I'm using a new laptop so everything is a fresh install. A few of the newsletters I've signed up for are now using GetResponse for their marketing. Any link I click on i… (read more)

I'm using a new laptop so everything is a fresh install. A few of the newsletters I've signed up for are now using GetResponse for their marketing. Any link I click on in these emails leads me to a "The page you're looking for doesn't exist" error 404. No matter what I try (disabling all extensions & setting Firefox's config setting 'extensions.blocklist.enabled' to false). Both of the companies that send the newsletters as well as GetResponse don't really seem to care and just blame Firefox. Can anyone help me fix this... if in fact it's something on my laptop that's creating the issue? I only use Firefox browser... nothing else and would hate to starting using some unsafe browser just to access these links. Thanks.

Asked by Delmond 1 day ago

Last reply by Delmond 6 hours ago