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After the update to FireFox Ver: 93.0 CenturyLink's webmail webpage wiil no longer load/display

All PCs are Windows 10 (64) Home or Pro After FireFox updated to ver 93.0 (64 bit) the CenturyLink Webmail page fails to load properly (all I get is a blank screen). I kn… (read more)

All PCs are Windows 10 (64) Home or Pro

After FireFox updated to ver 93.0 (64 bit) the CenturyLink Webmail page fails to load properly (all I get is a blank screen). I know this is because of version 93.0 because the last PC I checked it on (My Windows 10 (64) laptop) still had FireFox 92.0.xx loaded and the webpage loaded fine, then the browser updated and the webmail page failed to load properly. The CenturyLink Webmail Page loads fine on Google Chrome and on Microsoft Edge.

Troubleshooting: In addition to the usual clearing browser data I even tried resetting FireFox on one of my PCs. It didn't help.

Centurylink tech support says there is nothing wrong with their Webmail and to use another browser.

I've attached a screen capture of what I see.

Asked by Big Steve 1 week ago

Last reply by Big Steve 21 hours ago

"Custom" Print Option No Longer Works

FF has been my default for decades primarily because of superior print options. I use Custom Print option to print out pages in larger front, but this no longer seems to … (read more)

FF has been my default for decades primarily because of superior print options. I use Custom Print option to print out pages in larger front, but this no longer seems to work in 92.01. At say 115 custom I lose text to right and bottom of page (both in preview and print to PDF).

Asked by rrichard 2 weeks ago

Last reply by rrichard 5 days ago

My Password manager extension is blokced by Fierfox

Why is my Firefox blocking my password manager extension when I try to use it to login to my Firefox account? My password manager is Authomate (www.authomate.com). The ex… (read more)

Why is my Firefox blocking my password manager extension when I try to use it to login to my Firefox account? My password manager is Authomate (www.authomate.com). The extension works for every site but my Firefox account. I tried attaching png images but it just sits there spinning its wheels. Extension is free so you can try it.

Asked by lmidouin 1 day ago

Last reply by lmidouin 1 day ago

Firefox lost the ability to auto login and save site preferences

For some reason (probably an update), over the last few months Firefox lost the ability auto login sites like YouTube and others, and this is really annoying with sites t… (read more)

For some reason (probably an update), over the last few months Firefox lost the ability auto login sites like YouTube and others, and this is really annoying with sites that require two-step verification. I have checked settings but everything seems to be Ok. Unfortunately have had to use Chrome for those sites I previously browsed with Firefox and avoid having to login manually. Is there any solution for this? Thanks.

Asked by m.diego.restrepo 5 days ago

passwords

-I logged into a site for which I do not save passwords. -I have several different accounts for this site that I open in different container tabs. -When I logged into the… (read more)

-I logged into a site for which I do not save passwords. -I have several different accounts for this site that I open in different container tabs. -When I logged into the first one the user name and password were filled in. -I went to the saved logins and found it listed there, I deleted this login. -The next day when I logged in to the first one and the same thing happened, FF filled in the user name and password. -I went to the saved logins and this time it was not there, yet it keeps filling the name and password. -Now when I go to the other container tabs for the other accounts FF wants to fill in this user name and password. -Prior to this problem each user name would auto fill in the other tabs, now I have to type them in manually. As these are long user names it's more time consuming because of this glitch. -This is NOT an auto fill problem, I have included a screenshot to show that this is indeed a password issue. -I'm using the latest version of FF on Windows 10 Can someone please help?

Asked by lsm.1000 4 days ago

Change icon images

Hi, my desktop are mostly the same Firefox images and it's hard to find the one i want. I right click the icon and in properties i found a few images i could use. Is ther… (read more)

Hi, my desktop are mostly the same Firefox images and it's hard to find the one i want. I right click the icon and in properties i found a few images i could use. Is there a simple way to change some of them. I looked online and you have to down loads something, it didn't look easy. I hope I don't have to leave Firefox just to change my icons. Steve

Asked by stardizz6 1 day ago

Last reply by stardizz6 11 hours ago

Whatsapp Web not working on Mozilla broweser

Hi there! I was having an issue with using WhatsApp web on Mozilla browser. When I open it on chrome it works fine but on Mozilla it's not. You can reach me back at ... o… (read more)

Hi there! I was having an issue with using WhatsApp web on Mozilla browser. When I open it on chrome it works fine but on Mozilla it's not. You can reach me back at ... or alternatively at here.


edited sensitive details from public and search/spam bots view as nobody here does one on one private support.

Asked by jimschumaker143 1 week ago

Vertical scroll bar is missing when using preferences

I want to remove Bing ... when in preferences ... my vertical scroll bar is missing ... so I can't scroll down to remove it ... is there a way to get that back on my pag… (read more)

I want to remove Bing ... when in preferences ... my vertical scroll bar is missing ... so I can't scroll down to remove it ... is there a way to get that back on my page?

Asked by richardrood 6 days ago

Difficulty getting review process for extension

Hello, I've been writing in the communication area for an extension we've submitted, and we've been rejected for not answering, but we have answered right where we th… (read more)

Hello,

    I've been writing in the communication area for an extension we've submitted, and we've been rejected for not answering, but we have answered right where we thought it was supposed to be.   I don't know if the reviewer isn't getting notified that the information is available or not.  I assume it is something where the reviewer isn't made aware of the responses, as the extension is eventually excluded because the answer wasn't provided, although you can see the answers in the messages area for days before the extension submission is closed.
    If possible, I'd like to do what we can to fix this process, as we've been approved and published in Chrome, Edge, and are about to go live (already approved) with a Safari and Safari mobile extension.   We have only experienced these issues in the Mozilla store, so we want to make sure we do what we can to get through this process.

Asked by accountarchive 5 days ago

Blerk 5

I use AOL e-mail, and this opens perfectly well with Firefox. Now, in order to save an e-mail to a folder on my PC I have to save it as an html document to be opened by m… (read more)

I use AOL e-mail, and this opens perfectly well with Firefox. Now, in order to save an e-mail to a folder on my PC I have to save it as an html document to be opened by my browser, i.e. Firefox. For a while now when I try to open any saved e-mail it will open for a few seconds and then it is covered by a Blerk 5 error notice. The following information accompanies it: ERR1800 Report ID: 0ca992e91cc1f7c63-20211015-124427. I would greatly appreciate a fix for this problem. I assume all the data are there safely saved because I can read the e-mails even if only for a few seconds. I need the fix to allow me to open all my old saved e-mails. Thank you.

Asked by grower77 2 days ago

Major colour descrepancies across Firefox

Hi. I attach a photo that illustrates the huge difference in the way colours are rendered by Firefox. On the left, an iPad Air 4th Gen (15.01) and on the right a MacBook … (read more)

Hi.

I attach a photo that illustrates the huge difference in the way colours are rendered by Firefox. On the left, an iPad Air 4th Gen (15.01) and on the right a MacBook Air M1 (11.6). One would question if it was the same image. If I flip to Safari on iPadOS, it renders ~the same colour as Firefox on my M1. If I then save the image to "Photos" from either Firefox on MacOS or iPadOS and Safari, I get exactly the same colour rendering for all the images saved.

So it looks like Firefox is getting it badly wrong on iPadOS (the same with iOS 15.01) when it presents its colours. It doesn't matter if I'm in Dark or Light mode. I'm using Verion 92

As a keen fan of Mozilla, I prefer using Firfox as my default browser, but if there are these colour issues I'm a bit wary of replacing Safari on my iPad!

Thanks Tom

Asked by tom.wiersma 6 days ago

Why can't I log on to LastPass password manager like I use to?

I have used LastPass for seven years. It sure is not perfect, but it certainly help maintain my online security. So what on earth has happened? I can long on using my sav… (read more)

I have used LastPass for seven years. It sure is not perfect, but it certainly help maintain my online security.

So what on earth has happened? I can long on using my saved master password using both Chrome, and Bing ( the latest Microsoft browser - can't remember the name). I don't like to use either. I strongly prefer FireFox.

Beginning within the last month (I think - not exactly when) all of a sudden the LastPass log on procedure changed. Now, only with FireFox, when I click the LastPass icon a dialog box appears asking me to accept Permissions. I click accept, and the log on window appears. The program no longer fills in my email address, nor my stored master password. On the other browsers it does just as it used to do on FireFox.

Moving to the bottom of the LastPassword (using FireFox) log on dialog box to advanced options I always choose to activate the "save email" and save "password" options. Even when I manually enter my email address and master password LastPass does not save either my email or master password.

Mozilla needs to fix this! LastPass is one of the most popular password managers, and this situation is harmful to Mozilla and FireFox reputations and therefore popularity. Purely out of convenience I find myself using Chrome again often. This makes me unhappy on a lot of levels. Please get it done: Fix LastPass on FireFox!

Asked by d.brew.mayfield 6 days ago

Downloading multiple PDF files from the same page of results

Hello, I'll try to describe the issue as clearly as I can. When I go through a page of results and download a PDF, I cannot download a second PDF from the same page unles… (read more)

Hello, I'll try to describe the issue as clearly as I can. When I go through a page of results and download a PDF, I cannot download a second PDF from the same page unless I first reload the page itself. If I don't do it, the link that would start the download of an additional PDF is inactive. Not a major problem but a bit annoying. Any suggestions? Thanks in advance, AC

Asked by acortinois 4 days ago

Firefox taskbar preview on Dual Montior when 2 Firefox windows are open on each monitor

I have a dual monitor (extended display) setup and 2 Firefox windows open (one for each monitor). When Firefox crashes or is closed unexpectedly, opening it restores the … (read more)

I have a dual monitor (extended display) setup and 2 Firefox windows open (one for each monitor). When Firefox crashes or is closed unexpectedly, opening it restores the previous session but the order in which the windows are restored is incorrect.

In other words, hovering over the Firefox icon in the taskbar shows 2 window previews open but in the incorrect order; the first window (left window preview) actually points to the right monitor's window and vice versa. As you can imagine this is superbly annoying because when I hover over the left window preview I expect to access the left monitor's window not the other way around!

This is on Windows 10.

Asked by Chromium 1 day ago

Last reply by Chromium 1 day ago

Firefox window on a mac is cut

Hi, My Firefox window is cut, so that I can't use the option of 'full screen'. see the attached: pic1 is what appears on firefox, and pc2 is what should be seen. By not… (read more)

Hi, My Firefox window is cut, so that I can't use the option of 'full screen'. see the attached: pic1 is what appears on firefox, and pc2 is what should be seen. By not having the green dot, I can't open full screen.

please advise

beas regards

Ram

Asked by ramnoham 1 day ago

saved password issue

I allow FF to save some passwords and some I do not want saved. The other day I was logging into a site where I do not want my password saved and FF filled in my user nam… (read more)

I allow FF to save some passwords and some I do not want saved. The other day I was logging into a site where I do not want my password saved and FF filled in my user name and password. I didn't think I inadvertently saved it but it could happen. I checked the saved logins and it was there. I removed it. The next time I went to log in to that site FF again filled in my info. I went to the manage logins and it was not there, yet FF is still filling in the info. This is super annoying and inconvenient as I have multiple accounts for this site yet it wants to continue to use this one login. How do I get this issue fixed.

Asked by lsm.1000 6 days ago

Last reply by lsm.1000 6 days ago

Unable to log into PNC.com Banking site using FIREFOX 93.0(64bit)

Today (10/11/2021) I attempted to log into my PNC bank website and was presented with an error which stated "Please try using another internet browser. If you still recei… (read more)

Today (10/11/2021) I attempted to log into my PNC bank website and was presented with an error which stated "Please try using another internet browser. If you still receive this message, please call the Customer Care Center at 1-800-xxx-xxxx and reference code: 18.e00c045.1633977763.15e95b74". I then did the following;

  • History > Clear Recent History > I then check everything and placed a check mark in all boxes to clear all items.

I then closed out my browser session and restarted my PC.

All was working about 3 days ago when I logged in using my existing FIREFOX browser which was running the same ver. 93.0 (64Bit). I then attempted to log in to the site again - https://www.pnc.com/en/personal-banking.html and received the same error message.

I took the advice of the error message and used Microsoft Edge to attempt to log in and WAS successful. This means I was typing my username and password in correctly.

I then called the 800 number for PNC website support and they had indicated that they did a website update this weekend.

Question is this. If the fact that PNC did a website update and FIREFOX came out with ver93.0 recently have anything to do with my not being able to utilize FIREFOX to access my PNC Bank Account. I have actually attempted to use both PNC logon pages and neither works. https://www.pnc.com/en/personal-banking.html < Does Not work> https://www.onlinebanking.pnc.com/alservlet/LogoutServlet <Does Not work>

Can anyone provide suggestions and/or does anyone know how to report a suspected bug in 93.0 that prevent PNC access?

Thank You, Butch

Asked by marshallgrads1 6 days ago