Showing questions tagged: Show all questions

Login problem with citizen's banking site

I'm having a problem logging into one of my banking sites. I talked to the bank tech support yesterday and did a password reset. There was nothing wrong with my old pas… (read more)

I'm having a problem logging into one of my banking sites. I talked to the bank tech support yesterday and did a password reset. There was nothing wrong with my old password. That worked yesterday but today I'm back to the same problem. It won't log me in.

I deleted cookies and cleared cache but still not logging me in. I tried another browser (Edge) and got right in. In Firefox, I use private mode to log into financial accounts but I also tried the regular browser and still won't let me in. This is the only account I have a login problem with. It did work after the password reset if that's a clue but I don't want to have to do that every day just to check my account.

Here is the site:

https://www3.citizensbankonline.com/efs/servlet/efs/login.jsp

I need a fix for this. It's very inconvenient and it is the only account I have a problem logging into with Firefox.

Thanks for the help.

Asked by punbrain 1 hour ago

stderr from native app

The web page https://developer.mozilla.org/en-US/docs/Mozilla/Add-ons/WebExtensions/Native_messaging#troubleshooting says: if the native application sends any output t… (read more)

The web page

https://developer.mozilla.org/en-US/docs/Mozilla/Add-ons/WebExtensions/Native_messaging#troubleshooting

says: if the native application sends any output to stderr, the browser will redirect it to the browser console.

Is that still supposed to work? I'm asking because it seems that in recent versions of firefox that no longer works. I do not see any output that my native app emits to stderr. I tried multiple systems (all Windows based) and multiple versions of Firefox (including "115.9.1esr (64-Bit)" and "116.0.3 (64-bit)")

Asked by martin.hajduch 1 day ago

Last reply by martin.hajduch 7 hours ago

Context menu missing items

I'm having this exact problem from here , but browser.taskbar.lists.tasks.enabled has always been set to true. Toggling it does nothing in itself in between restarting my… (read more)

I'm having this exact problem from here , but browser.taskbar.lists.tasks.enabled has always been set to true. Toggling it does nothing in itself in between restarting my machine. I am certain it's not a jump menu thing because this isn't about shortcuts (and besides the point, enabling the jump shortcuts from my OS side of things does not display it either way). I just want the stuff that the user in the above link listed.

Coincidentally, I had this exact problem a short while before, and I think it may have had to do with an update, because I remember Firefox updating at least twice fairly recently and it is in this time I've noticed this issue. The first time around it resolved itself, but this time it has not and I do not know the cause.

Unpinning/pinning the icon on the task bar does not resolve this either. It seems none of the conventional solutions in the past work, so unless I am missing something, something broke.

Asked by Kosal 14 hours ago

Last reply by Kosal 12 hours ago

Home page

I would love to remove CNN and MSNBC from appearing on my computer. If I can get them from auto playing that would be nice also. What do I need to do? Danny dewesley@tw… (read more)

I would love to remove CNN and MSNBC from appearing on my computer. If I can get them from auto playing that would be nice also. What do I need to do? Danny dewesley@twc.com

Asked by dewesley 13 hours ago

Last reply by dewesley 13 hours ago

Firefox stops responding to left mouse clicks

Hello! Since at least one update, and maybe two, I have been having the following experience: For context: I do remote work via Zoom and Teams. I am using an iMac r… (read more)

Hello!

Since at least one update, and maybe two, I have been having the following experience:

For context: I do remote work via Zoom and Teams. I am using an iMac running Sonoma 14.1. I use a magic keyboard and magic mouse. I bought the computer in March of 2023.

1. Open Firefox and use it for a while. All is well.

2. Out of nowhere, with no sequence or pattern I have been able to discern so far, Firefox stops responding to left button mouse clicks. Right ones still work.

3. Quit Firefox and re-open.

4. It responds to left button clicks again.

I don't usually have to do this more than once per day, although I had had days during which I had to do it two or three times.

This does not occur in Safari or Chrome.

Thoughts? X-sH

Asked by alicerichmond 16 hours ago

Last reply by alicerichmond 13 hours ago

Returning to the original web page returns the cursor to the top.

I'm running Firefox 123.0.1 on Linux Mint 21.2. Something changed after my last update. I visit a number of web sites at which I scroll down a window to a link, click on … (read more)

I'm running Firefox 123.0.1 on Linux Mint 21.2. Something changed after my last update. I visit a number of web sites at which I scroll down a window to a link, click on it to open it, read that link, and then return to the previous page. Examples are news sites like slashdot.org, associated press, or arcamax. Firefox used to return to the place in the original site page where I had clicked on a link. Now, it returns to the top of the original site page, and I have to scroll down again to where I had clicked on a link. I can right click on a link, open a new tab, and then close that tab, but that requires multiple clicks, and I used to just click/click. Is there a way to set up Firefox to go back to the previous behavior? Thanks in advance. ;

Asked by wmichaelb 16 hours ago

unable to log in

My account is locked out and can only receive verification code on [edited]. You are asking for additional verification code by email but cannot receive it. Only my mobil… (read more)

My account is locked out and can only receive verification code on [edited]. You are asking for additional verification code by email but cannot receive it. Only my mobile is working.

Asked by kenneth mcnally 16 hours ago

SPAM Email - I clicked on image - Fake Norton site

Can you scan my iPhone XR To make sure Indont have malware etc on my phone. I clicked an image in an email - “Thank you for your order” - I had just ordered something fro… (read more)

Can you scan my iPhone XR To make sure Indont have malware etc on my phone. I clicked an image in an email - “Thank you for your order” - I had just ordered something from Amazon - email from FAKE NORTON account!

Thank you for any assistance!!

Anne

nn.grady@gmail.com

Asked by anno 22 hours ago

Firefox browser for Android--Add images on Bluesky

I'm using the Firefox browser for Android. When I'm on Bluesky with my Android phone and go to create a post, I tap the image to upload an image. I get the post editor bo… (read more)

I'm using the Firefox browser for Android. When I'm on Bluesky with my Android phone and go to create a post, I tap the image to upload an image. I get the post editor box on the top, the keyboard on the bottom. When I tap the image to add a photo, the keyboard disappears leaving only the box to edit the post and it doesn't go on to the next step where I would choose the image I want to upload. I'm using Firefox for Android 124.0 and a Galaxy A53 5G with One UI 6.0. Android version 14. Also, I have it set to use Spanish.

Asked by tim.elmer 1 day ago

Unable to Drag and Drop some e-mails to Local Folder

Hi I am unable to Drag & Drop or Move SOME e-mails to Local Folders - I get a No Entry sign. If I restart Thunderbird in Safe Mode the offending e-mails do not appea… (read more)

Hi

I am unable to Drag & Drop or Move SOME e-mails to Local Folders - I get a No Entry sign. If I restart Thunderbird in Safe Mode the offending e-mails do not appear in the Inbox.

Asked by Graham Pontin 1 day ago

tango brodcast pc on firefox

it was oki going live on tango from my pc on windows on firefox browser and 2 or 3 dayes ago it only crash message .. oopss ,,, Something went wrong. We will be back s… (read more)

it was oki going live on tango from my pc on windows on firefox browser and 2 or 3 dayes ago it only crash message .. oopss ,,, Something went wrong. We will be back shortly ... reload

Asked by doommax2 1 day ago

Disable Picture-in-picture

while reading an MSNBC or Fox News article (for example) from flipboard, suppose there is a video at the top of the article. But I don't want to watch that video... I j… (read more)

while reading an MSNBC or Fox News article (for example) from flipboard, suppose there is a video at the top of the article. But I don't want to watch that video... I just want to read the article that appears below it. So I start to scroll down, reading the article, and when the video scrolls off the screen at the top, a picture-in-picture with that video appears at the right side of the article, (sometimes blocking part of the article). If I had wanted to see the video, I would have watched the video! STOP these blasted picture-in-picure pop-ups.

Every time I look for help online, all I see is how to enable/disable the PIP controls, and no help on how to block PIPs themselves.

Sorry for the long post, but I don't know how else to describe the problem succinctly. Jerry (at wit's end)

Asked by HarryJarr 1 week ago

Last reply by HarryJarr 1 day ago

Win.Virus.Zard-10023240-0 within Firefox Setup .msi

ClamAV was triggering on several MSI and EXEs for Firefox Setup versions; 124.0.1.msi, 115.9.1esr.msi, 124.0.1.exe, 115.9.1esr.exe, 115.9.1esr.msi. The flag was on a file… (read more)

ClamAV was triggering on several MSI and EXEs for Firefox Setup versions; 124.0.1.msi, 115.9.1esr.msi, 124.0.1.exe, 115.9.1esr.exe, 115.9.1esr.msi. The flag was on a file Win.Virus.Zard-10023240-0. We believe this is a false positive, but was wondering if you could provide more insight into what Win.Virus.Zard is within the build?

Asked by william.swartz 2 days ago

Last reply by william.swartz 2 days ago

no access to my online accounts

Today I have discovered that I am unable to access 2 websites on which I have an account - one is a hotel booking site of which I am a member, the other is a cosmetic com… (read more)

Today I have discovered that I am unable to access 2 websites on which I have an account - one is a hotel booking site of which I am a member, the other is a cosmetic company. I have accounts with both and CAN NOT even get to the "members sign in page" what is going on? BTW I have tried to read all the info posted on Mozilla and it doesn't make any sense to me at all as I am NOT... NOT... and IT technician, merely an end user.

Asked by jasutton100 2 days ago

Can't find my email address password on my password saved folder

Good day, Trust this message meets you well. A friend opened a gmail account on my fire fox browser and saved her password on the saved folder. I mistakenly log her out … (read more)

Good day, Trust this message meets you well.

A friend opened a gmail account on my fire fox browser and saved her password on the saved folder. I mistakenly log her out this morning and we have been trying to recover her account but couldn't as she can't remember her password again.

We tried to check the saved password for the details but couldn't find the password again. Can you please assist?

Here is her details: Name: Ijeoma Jane email address: i*****3@gmail.com (moderator's note: email is redacted for privacy reason)

Please let me know if you need additional information.

Thank you.

Asked by temmylateef 3 weeks ago