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Please cancel my upgrade. I want back my old Firefox.

You somehow have old, outdated information in your system. Your new browser requires me to log into a facebook account I closed 10 years ago. My password for my current… (read more)

You somehow have old, outdated information in your system. Your new browser requires me to log into a facebook account I closed 10 years ago. My password for my current account named, "VangiePangie", now opens a closed account named "Evangeline Custis". I no longer have access to my VangiePangie account with any password. So, I no longer want this new upgraded Firefox account. I want to have my old Firefox account as a default on my desktop. Right now it's an icon at the bottom of the screen, and I can only use it to open one thing at a time. Please give me back my old Firefox browser. I'll struggle with Facebook to get my password to work on my VangiePangie account. I have access to the VangiePangie account right now, because it was never logged out in my old Firefox browser and is in my Bookmarks. But if I am forced to log out, or if Facebook does a security check, I won't have access ever again. Please help me with this. Below is my VangiePangie Profile pic.

Asked by Vang 5 minutes ago

disruption forced restart

Reopening https://support.mozilla.org/en-US/questions/1412054 As you can see from https://github.com/linuxmint/linuxmint/issues/577 this issue is caused by Mozilla not c… (read more)

Reopening https://support.mozilla.org/en-US/questions/1412054

As you can see from https://github.com/linuxmint/linuxmint/issues/577 this issue is caused by Mozilla not caused by Linux Mint as accused in questions/1412054

Can you be honest and address this?

Asked by jmss 2 days ago

Last reply by jmss 4 hours ago

Clicking download icon or link in displayed PDF ignores "ask where" setting

I have Firefox set to ask me where to download files that I want to download. It works for normal download links, but when I'm using my credit card company site's PDF vie… (read more)

I have Firefox set to ask me where to download files that I want to download. It works for normal download links, but when I'm using my credit card company site's PDF viewer to look at a statement and I click on the download icon or link in the upper-left, it simply downloads the PDF (to my chosen "Save files to" folder in Settings). Is there a current way to change this behavior? Is this something that the website's code determines, overriding my Firefox setting?

Asked by Dave 8 hours ago

Home Page

I had set up my homepage on Firefox as "currently.att.yahoo.com". All of a sudden I can't get that site. When I try I get a message indicating the site isn't available in… (read more)

I had set up my homepage on Firefox as "currently.att.yahoo.com". All of a sudden I can't get that site. When I try I get a message indicating the site isn't available in China. Why is this happening and how do I fix it. A step by step way to cure this would be appreciated. Please reply to aulonz2021@att.net my aulonz2019@att.net address is on Yahoo and I can't get there. I use the Yahoo homepage for most of my browsing and I am really upset that I can't get there!

Asked by Gkwalker 9 hours ago

cAPTCHA is recent problem in Firefox browser

cAPTCHA is recent problem in Firefox browser ... never before was it a problem. cAPTCHA keeps asking to choose an image but keeps on never verified ... I had to get Chrom… (read more)

cAPTCHA is recent problem in Firefox browser ... never before was it a problem. cAPTCHA keeps asking to choose an image but keeps on never verified ... I had to get Chrome browser to finally log in to a site I wanted.

Asked by kmrussell 12 hours ago

Last reply by kmrussell 11 hours ago

Types wrong characters intermittanly.

Machine is Windows 10 with a Logitech wireless keyboard. Latest Firefox browser. Not always but sometimes when using Firefox browser to log in somewhere or enter data o… (read more)

Machine is Windows 10 with a Logitech wireless keyboard. Latest Firefox browser. Not always but sometimes when using Firefox browser to log in somewhere or enter data on some web site, I'll get an incorrect entry for a key stroke. e.g. I enter a 0 and get a 1. But if I enter a 1 I get a 1. So far the error key has always been different.

I've tested things by launching a notepad or Word document and entering the character and in those all works fine. But go back to Firefox and I get the error again. What I have to do is to close and re-launch Firefox and so far this fixes things. It's an intermittent problem which forces me to keep another browser on the machine and ready. Imagine entering a password when all of a sudden you type 'X' and it gives you an 'E'. Really frustrating!

Asked by kevink001 13 hours ago

Last reply by kevink001 11 hours ago

Email notification about Mozilla account renaming sent to wrong email address

I couldn't find a category for Firefox accounts/Mozilla accounts, so this question will be posted in the Firefox forum. TL;DR Is there any way to get in touch with someo… (read more)

I couldn't find a category for Firefox accounts/Mozilla accounts, so this question will be posted in the Firefox forum.

TL;DR Is there any way to get in touch with someone at Mozilla who can correct a faulty notification email address for a Firefox/Mozilla account?

My best guess is that when I first created the Mozilla account, I used the Gmail address, and even after changing the primary and secondary email addresses for the account, the Gmail address still remains somewhere in some database in the backend and it can't be removed or changed by an end user. Is there any way Mozilla can fix this issue?

The full story

Today I received an email introducing the renaming of Firefox account to Mozilla account. The email was sent to my old Gmail address even though I've changed both the primary and secondary email address in my Mozilla account settings a long time ago.

Email notifications about sign-ins and/or changes that are made to the Mozilla account are sent to the correct email addresses that I've configured in the account. So the issue is with general announcement emails regarding Mozilla accounts.

I have not received the email about the Mozilla account renaming to the email addresses that are configured in the account. Somewhere down the line I will delete the Gmail account, but that will also mean that I won't get these kind of announcements and thereby risk missing important information regarding the account.

Asked by Peter 1 month ago

Last reply by Peter 1 month ago

Firefox 120.0 updates every time I open the app

Every time I open Firefox, it asks to update. This started two or three days ago, and it's getting annoying. Am I the only one this is happening to? Do I need to remov… (read more)

Every time I open Firefox, it asks to update. This started two or three days ago, and it's getting annoying. Am I the only one this is happening to? Do I need to remove it and start over?

Asked by Nor Skosh 1 day ago

Last reply by Nor Skosh 1 day ago

Lost tabs following a system reset

I recently performed a system reset and upon re downloading Firefox I can't seem to find any of my 50+ tabs that I had open previously, all of them I need for one reason … (read more)

I recently performed a system reset and upon re downloading Firefox I can't seem to find any of my 50+ tabs that I had open previously, all of them I need for one reason or another, history is empty, can anyone please help explain how to get them back in simple steps?

Asked by ejwallwor 1 day ago

Suppress console message when attempting to set cookie for an invalid domain

We write an SDK that needs to detect what subdomain a site is running on. For example to detect that app.foo.example.com.au and web.foo.example.com.au share example.com.a… (read more)

We write an SDK that needs to detect what subdomain a site is running on. For example to detect that app.foo.example.com.au and web.foo.example.com.au share example.com.au

In order to do that we check if we can set a cookie on `.au` that fails. Then `.com.au` also fails, then `example.com.au` and that succeeds

This is safe and fast and leaks no information not already available to any JS running in the page.

In most browsers this is fine. In Firefox it is also fine _except_ it logs a warning to the console that a cookie was rejected. This then causes users to open a support ticket with us in order to find out about "the error"

Is it possible for us to suppress this log?

Asked by Paul D'Ambra 1 day ago

Outlook email does not allow embedded links to open if Firefox is the default browser

Embedded links in Outlook email on Windows 10 will not open automatically when the new email is first opened to be read if Firefox has been selected as the default Browse… (read more)

Embedded links in Outlook email on Windows 10 will not open automatically when the new email is first opened to be read if Firefox has been selected as the default Browser. This is a new issue !

The message is" if there are problems with how this message is displayed, click HERE to view it in a web browser " and then the Browser used is only Edge!

Restoring disliked Edge to be the default browser corrects the issue but Edge is a known tracking device.

Asked by wiljanlake 2 days ago

Last reply by wiljanlake 1 day ago

Open local MS-Access database with Firefox 120

Hello to everybody, My question: Opening local .mdb files (MS Access database) does no longer work in Firefox 120, but was ok in previous releases. The only choice is to … (read more)

Hello to everybody, My question: Opening local .mdb files (MS Access database) does no longer work in Firefox 120, but was ok in previous releases. The only choice is to save the file rather than onening it with MS access. Under Firefox settings/applications the file type .mdb does not appear. If I answer the question "What should Firefox do with other files?" with "Ask whether to open or save files" it has no effect at all. I expect to find an entry for .mdb files where to choose "always ask" as was the case earlier. Please help!

Regards Volker Zipp

Asked by vozi 2 days ago

Video colours over-saturated

Still image quality good but videos are over-saturated in colour. Same videos in Chrome videos are not over-saturated. Many people have this issue but no solution in sear… (read more)

Still image quality good but videos are over-saturated in colour. Same videos in Chrome videos are not over-saturated. Many people have this issue but no solution in search results.

Asked by hewson.mark 3 days ago

Last reply by hewson.mark 2 days ago

Save As dialog box is not fully visible

In the last few months, when clicking on the file icon to download a PDF, the "save as" dialog box does not show up fully and I have to view all windows then click on any… (read more)

In the last few months, when clicking on the file icon to download a PDF, the "save as" dialog box does not show up fully and I have to view all windows then click on any open window for the dialog box to appear.

I am on a Mac desktop, running MacOS Monterey 12.6.5 I just updated Firefox, to 120.0.1

I attached an image of what the screen looks like after I click the file icon (top right) to download a PDF. It only shows the "Format" part of the "save as" dialog box until I zoom out to view all the windows then have to click on any open window, then the full dialog box will allow me to choose a location to save and rename.

Any help if this a Firefox issue or a Mac issue?

Asked by jentam 2 days ago

Enable Firefox browser to all users on Ubuntu

I have installed Mozilla Firefox 120.0.1 on Ubuntu 22.0.4 server as a root user and can launch but when I login into another user the browser gives me the error message "… (read more)

I have installed Mozilla Firefox 120.0.1 on Ubuntu 22.0.4 server as a root user and can launch but when I login into another user the browser gives me the error message "Your Firefox profile cannot be loaded. It may be missing or inaccessible"

Please help me how enable Firefox browser for all Linux users

Asked by Lakshmi Narayana 2 days ago