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Search.....

One of your recent updates has all searches forced to the address bar..... I use the Google search box on my homepage and from the first letter its moved to the address … (read more)

One of your recent updates has all searches forced to the address bar..... I use the Google search box on my homepage and from the first letter its moved to the address bar... Go back to the Google box on the homepage.... You've made it useless....

Asked by koyotee 1 month ago

Answered by jscher2000 1 month ago

  • Solved

Fonts messed up after Windows update to 20H2

Recently Windows forced an update to 20H2. All my other programs display font okay. However Firefox (desktop -- latest version) does not display fonts properly. The lette… (read more)

Recently Windows forced an update to 20H2. All my other programs display font okay. However Firefox (desktop -- latest version) does not display fonts properly. The letters flash between thin and normal.

Strangely enough when I took a screen shot to demonstrate the weird font display the fonts were perfectly fine in the screen shot.

I took a picture with my phone. In the image one can see difference in the width of the two L in "all" As mentioned this is only happening in Firefox.

Thanks for any clues.

Asked by support110 2 months ago

Answered by cor-el 2 months ago

  • Solved

The "Back Space" stopped working. How do I restore it?

The "Back Space" quit working. It used to return to the previously viewed page. The Alt+Left Arrow does the same but is not as convenient since it requires both hands to… (read more)

The "Back Space" quit working. It used to return to the previously viewed page. The Alt+Left Arrow does the same but is not as convenient since it requires both hands to return where the Back Space did not.

How do I restore its functionality?

Asked by Rick Tonsing 2 months ago

Answered by kevinadcruz 2 months ago

  • Solved

All of a sudden, I cant print my emails from my gmail account.

Using Firefox and accessing my gmail account. A notice comes up saying "A pop up blocker may be preventing the application from printing the page. If you have a popup blo… (read more)

Using Firefox and accessing my gmail account. A notice comes up saying "A pop up blocker may be preventing the application from printing the page. If you have a popup blocker, try disabling it to open the window". I have no idea how to find what this pop up blocker is so I can disable it.

Asked by marie on firefox 1 month ago

Answered by jscher2000 1 month ago

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deleted all my tabs and bookmarks

This new 'update' has just caused me to lose all my tabs and bookmarks. The new version is c**p and it is awful. I went to the page to install the previous version I like… (read more)

This new 'update' has just caused me to lose all my tabs and bookmarks. The new version is c**p and it is awful. I went to the page to install the previous version I liked and worked perfectly and when I installed I now have none of my tabs and bookmarks. My pc is nearly unusable and I am now out of business until I can get them back if I can. It will be months to try to get back to where I was and will never get all of what I had. Is there any way to fix this? I need help immediately.

Asked by helpful55 2 weeks ago

Answered by gsfc12 2 weeks ago

  • Solved

Mozilla Contact Info

I need an email address or a phone number to contact support. Forms do not have answers for my problem. And the contact and the support pages have no information on how t… (read more)

I need an email address or a phone number to contact support. Forms do not have answers for my problem. And the contact and the support pages have no information on how to contact Mozilla which is extremely messed up. Does anyone have this info?

Asked by Dominique 1 week ago

Answered by Chris Ilias 1 week ago

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how to allow popups in my browser?

I made a payment online, & when I tried to print a receipt I got a notice that the popup was blocked. How do I unblock that? I wasn't aware that I have a block on thi… (read more)

I made a payment online, & when I tried to print a receipt I got a notice that the popup was blocked. How do I unblock that? I wasn't aware that I have a block on this browser. Thanks for your help!

Asked by pcarson77 6 days ago

Answered by Fredrick 5 days ago

  • Solved

Firefox is unable to display Ä Ö Ü

Hello there. I have a 'funny' problem since last night. Fierfox in default mode is unable to display Ä Ö Ü on certain websites. It's a fresh installation without any Add… (read more)

Hello there. I have a 'funny' problem since last night. Fierfox in default mode is unable to display Ä Ö Ü on certain websites. It's a fresh installation without any Add-Ons. When entering troubleshooting mode it can display it. So the thing is: something is altering the displaymode of websites betwine modes.

where do I find the variables that do this in the config - or worse in the registry?

Asked by Yijare 6 days ago

Answered by Yijare 2 days ago

  • Solved

Firefox & Google Developer Profile Webpage

When trying to access the Google Developer Profile webpage on Firefox desktop, I encounter many errors. I can't sign in a lot of the times, sometimes I kind of get in bu… (read more)

When trying to access the Google Developer Profile webpage on Firefox desktop, I encounter many errors. I can't sign in a lot of the times, sometimes I kind of get in but it says my profile isn't finished even though it is. I ended up creating it with MS Edge and accessing it that way after I had done a couple of the Kotlin training exercises to make sure my progress was getting saved. Many other times I get a 404 message; the errors I get vary a bit.

I have even tried starting Firefox in safe mode just to disable all extensions and add-ons, still with no luck.

It is only with Firefox Desktop that I am having this issue. When I use my Android device and bring it up on Firefox mobile, I don't have any of these issues. I see my profile and badges just fine.

Asked by ACiotti 5 days ago

Answered by Seburo 4 days ago

  • Solved

Search not working correctly in v89.0 (64 bit)

I recently updated Mozilla to v 80.0 (64 bit) I have Mozilla set so that it does not search from the address bar, and I use the optional search bar. When I create a new t… (read more)

I recently updated Mozilla to v 80.0 (64 bit) I have Mozilla set so that it does not search from the address bar, and I use the optional search bar.

When I create a new tab the default page contains a google search box, as per the attached screen shot. But if I type in that search box, the search term appears in the address bar, and then Mozilla tells me the address doesn't look right.

Why is the search term automatically entered in the address bar? Since I have the seaparate search bar my search term should appear there.

BTW I hate searching from the address bar. If I want to search I type it in the search box, or in the search box in new tab. Separating the search and address bars is one of my favorite features of Mozilla vs the other browsers.

Asked by davidcrighton99 5 days ago

Answered by TyDraniu 5 days ago

  • Solved

Web Pages Are Black

Sites have black pages and can't read the text without highlighting all. Example - shopping at Boots. The pages come up black and you can't see product details, without … (read more)

Sites have black pages and can't read the text without highlighting all. Example - shopping at Boots. The pages come up black and you can't see product details, without highlighting all to read the text. Same for John Lewis and other sites. Background is black. MacBook Pro (13-inch, Mid 2012) Mac OS High Sierra 10.13.6 (17G14042) Latest Firefox Browser Anyone know why?

Asked by RegMahony 5 days ago

Answered by FredMcD 5 days ago

  • Solved

bing search typing auto goes into address bar

I just updated to Firefox v.89.0. When I open up a new tab, I get my Bing search engine with a text box in the middle of the page. When I start typing in this text box,… (read more)

I just updated to Firefox v.89.0. When I open up a new tab, I get my Bing search engine with a text box in the middle of the page. When I start typing in this text box, my typing automatically goes instead into the address text box. Prior to this version of Firefox, my typing stayed the in Bing (or Google, etc.) search text box. I've tried to look up solutions which sent me to About:config keyword.enabled and other settings but nothing I've tried fixes this problem. I want my search in the larger (Bing) search text box, not in the address (urlbar) text box which is much smaller text. As I said, prior to this version of FIrefox, my typing stayed in the search text box and didn't automatically get moved into the address text box. Please advise.

Asked by Khasar 5 days ago

Answered by Franz_von_Suppe 5 days ago

  • Solved

Bold font on web forma, log ins, pdfs

Since the most recent update to 89.0 opening pdfs in the browser, some websites and all log-in areas are using a super bold, unreadable font. PDFs also print out with thi… (read more)

Since the most recent update to 89.0 opening pdfs in the browser, some websites and all log-in areas are using a super bold, unreadable font. PDFs also print out with this font. I tried changing the font manually, and both checking and unchecking the "Allow pages to choose their own fonts, instead of your selections above" box, but it doesn't help. I have no plugins installled This is the Facebook log in for example. The font is so poor you can't tell the 'i' from a lower case 'l'. The pdf sample is from opening it in the browser. If I download it instead, it opens in a normal, readable font. How can I fix this?

Asked by cfillion2 4 days ago

Answered by cor-el 4 days ago

  • Solved

Somehow, Amazon became my primary browser even though SETUP says it is FIREFOX

Somehow, Amazon became my primary browser and I do not know how to change it to FIREFOX. SETUP says it is FIREFOX but every new tab I start wants to search via Amazon. … (read more)

Somehow, Amazon became my primary browser and I do not know how to change it to FIREFOX. SETUP says it is FIREFOX but every new tab I start wants to search via Amazon. Please help.

Asked by raem.kauai 4 days ago

Answered by jscher2000 4 days ago

  • Solved

Firefox Bookmarks

Before several updates in the last year when you added a bookmark, you could choose what folder you wanted to add the bookmark. Now when you add a bookmark it places the … (read more)

Before several updates in the last year when you added a bookmark, you could choose what folder you wanted to add the bookmark.

Now when you add a bookmark it places the tab in the last bookmark selected. Once this is done then you have to select the bookmark and do a edit. At this point you can choose where you would like to store the book mark.

Is this a bug or was this intentional on the part of Mozilla? I find this is an unnecessary step and very annoying.

Asked by Rosecity 4 days ago

Answered by jscher2000 4 days ago

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Bookmarks

I guess I didn't make myself clear about book marks. When I click on Bookmarks the following is listed: Show Bookmarks Bookmark Current Tab Bookmark All Tabs Other Bookma… (read more)

I guess I didn't make myself clear about book marks.

When I click on Bookmarks the following is listed: Show Bookmarks Bookmark Current Tab Bookmark All Tabs Other Bookmark Then my list of bookmarks

When I bookmark a tab, I am not given a choice as to where I wish to put the bookmark. The tab is placed in whatever previous bookmark folder last saved. I then click on bookmarks again and then there is "edit bookmark". At this time when I do the edit I can choose where to place the bookmark. I understand how to edit a book mark.

The problem is you CAN NOT choose where to place the bookmark when you first bookmark a tab. You have to return to the bookmark and do an edit. Before several updates you could choose where to place the bookmark and not have to come back and do an edit to get the bookmark in the desired folder.

My original question was is this a bug or was this method intentional leaving out being able to choose without have to do an edit after the fact?

By the way there is NO blue start showing when I do an edit. It may be because I am using a Mac.

Asked by Rosecity 4 days ago

Last reply by jscher2000 4 days ago