Showing questions tagged: Show all questions
  • Solved
  • Archived

How do I stop that annoying url popping up at the bottom of my screen?

When I am watching a TV stream on my PC; when I hover on (some) pictures or videos, a supremely annoying pop-up url appears at the bottom of my screen. I have some learni… (read more)

When I am watching a TV stream on my PC; when I hover on (some) pictures or videos, a supremely annoying pop-up url appears at the bottom of my screen. I have some learning problems and can not figure out the 'userChrome.css' method. I can not work with long streams of multiple overlapping instruction. I am not tech savvy. I do not understand 'layers' and stuff like that. I can do the 'about:config' thing, if anyone knows whether or not if I can fix it from there, I would be eternally grateful. Thanks.

Asked by mckendrick 2 years ago

Answered by -elison- 2 years ago

  • Solved
  • Archived

My pass word

Dear Sir I went to an organization on 21/03/2022 for assistant on an issue, in processing the matter I need to open my yahoo mail box for the relate documents within my m… (read more)

Dear Sir I went to an organization on 21/03/2022 for assistant on an issue, in processing the matter I need to open my yahoo mail box for the relate documents within my mail. A lady who assistant me use her lap top computer to open my mail box - I enter my pass word, then a window camp up to asked if I want to save my pass word (with dark color) or not,(with gray color) I was in a stage of rush I just click on right top Conner 'x' she took her computer to other room ( in where I can not see ) I was too naive and don't know if all of my mails had been read by them? - It is my privacy. When I got home I was worried and at next day I changed my yahoo mail pass word. As my pass words are saved within Firefox when I want to open a site it is auto fill the pass word. 1: Is my pass word will saved in that lady's computer? 2: Although I have changed my yahoo mail pass word is it safe? Can that lady able to get to Firefox to see my saved pass word and open my email box? - explore all my emails? Please help I am really worried. I look forward to hearing form you soon. Thank you. Kind regards.

Louise

Asked by louiseloren 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

Access to REI denied on Firefox WHY?

Please explain: Access Denied You don't have permission to access "http://www.rei.com/user/login" on this server. Reference #18.f697c68.1648515585.37d0ad20 … (read more)

Please explain: Access Denied You don't have permission to access "http://www.rei.com/user/login" on this server.

Reference #18.f697c68.1648515585.37d0ad20

Asked by xueshg12 2 years ago

Answered by xueshg12 2 years ago

  • Solved
  • Archived

Profile problem

Running 98.02, Windows 10. Firefox keeps opening without all my tabs and other personalized information. Just a single tab or maybe 2 that have nothing to do with me. … (read more)

Running 98.02, Windows 10. Firefox keeps opening without all my tabs and other personalized information. Just a single tab or maybe 2 that have nothing to do with me. If I go to about:profiles, one of the profiles listed will (so far) have my lost information. When I recovered the first time, I quickly created a profile if the current, good configuration. However, now when the problem recurs and I go back to that profile I created, Firefox is once again a single tab of a URL I've never seen. I'm afraid I will lose everything!

BTW the first symptom was that when I clicked on a link in email (Outlook 2021), the link opened in a new Firefox window, not a new tab of the current window. This, despite telling Firefox not to do that in Settings and checking about:configuration to make sure it would not occur.

-Rick Exner

Asked by Rick Exner 2 years ago

Answered by Rick Exner 1 year ago

  • Solved
  • Archived

Error message trying to launch "Search by Image", "Content scripts are not allowed on this page."

I just installed Add-on "Search by Image" with "Tin Eye". When I try to launch the program I get the Error Message, "Content scripts are not allowed on this page." How d… (read more)

I just installed Add-on "Search by Image" with "Tin Eye". When I try to launch the program I get the Error Message, "Content scripts are not allowed on this page."

How do I correct this so that it works as advertised?

Asked by kenb1 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Solved
  • Archived

Gmail won't switch accounts

I've used gmail (with multiple email accounts) on Firefox for many, many years. I switch back and forth between my email accounts daily. In the past few weeks, though, w… (read more)

I've used gmail (with multiple email accounts) on Firefox for many, many years. I switch back and forth between my email accounts daily.

In the past few weeks, though, when I try to switch from my primary account to the others, it just defaults back to the primary. I've purged the cache, I've signed out and signed in. This does not happen on Chrome, just Firefox, which is why I've brought it here.

If I change the URL of the mailbox

https://mail.google.com/mail/u/0/#inbox

to

https://mail.google.com/mail/u/1/#inbox

It will take me to another mailbox. I can then change that number to get to the others. But it shouldn't be that way. So ... what is going on? How do I fix it?

Asked by randee1 2 years ago

Answered by randee1 2 years ago

  • Solved
  • Archived

coupon app

My Grandson loaded some type of coupon app and every time I log into some type of store etc. I get this coupon discount, he said it was on Mozilla Firefox. I want to del… (read more)

My Grandson loaded some type of coupon app and every time I log into some type of store etc. I get this coupon discount, he said it was on Mozilla Firefox. I want to delete it but I can't find it, can you help?

Asked by triff 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Solved
  • Archived

Firefox Support for Windows 7 beyond Jan 2023

It has recently come to my attention that Mozilla may not continue to support Firefox browsers installed on Windows 7 computers after Jan. 2023, when the extended support… (read more)

It has recently come to my attention that Mozilla may not continue to support Firefox browsers installed on Windows 7 computers after Jan. 2023, when the extended support for Windows 7 ends. Is that correct?

Will Firefox continue to work, but not receive security updates after that date?

Will Firefox still work on a Windows 7 computer that gets patches from 0Patch?

Thanks!

Asked by TNorth 2 years ago

Answered by James 2 years ago

  • Solved
  • Archived

2 internet Service providers

I had a service provider in Montreal Quebec citenet.net , My firefoxe account was with them , I would like to move my account using my google email on an other internet s… (read more)

I had a service provider in Montreal Quebec citenet.net , My firefoxe account was with them , I would like to move my account using my google email on an other internet service provider in ste-Marguerite du Lac Masson Quebec how can I do that ?

Asked by Georges 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

how do i add the trendmicro password manager ext to firefox

how do i add the trendmicro password manager ext to firefox . I think I have to OK the certificate, and I think i did it in the past, but I don't remember how. Elliot Tr… (read more)

how do i add the trendmicro password manager ext to firefox . I think I have to OK the certificate, and I think i did it in the past, but I don't remember how. Elliot Trester

Asked by elliot.trester 2 years ago

Answered by elliot.trester 2 years ago

  • Solved
  • Archived

New Login Issue using Firefox only

I continue to get message "Sorry, invalid login. Please verify the User ID and/or Password you entered." while trying to login to Altra Federal Credit Union. Never had t… (read more)

I continue to get message "Sorry, invalid login. Please verify the User ID and/or Password you entered." while trying to login to Altra Federal Credit Union. Never had the issue before on Firefox. I am able to login using other browsers. Altra has indicated to me an update glitch involving Firefox browser. Any help?

Asked by martingaul3378 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Solved
  • Archived

Firefox doesn't remember username, but remembers password

On this site: https://www.orange.pl/twojekonto/zaloguj I can't force firefox to remember username (no problem with remembering password on next step). In older Firefox wi… (read more)

On this site: https://www.orange.pl/twojekonto/zaloguj I can't force firefox to remember username (no problem with remembering password on next step). In older Firefox without WebEx there was addon which allowed to manipulate forms to prepare proper autocompletion data. This addon is not supported with WebEx anymore due to lack of proper functions. Instead Firefox Dev Team claims that mechanism built in current Firefox is enough for such tasks and mentioned addons are not needed. Seems it is wrong thinking.

I tried different approaches to save username for mentioned site but without success.

Asked by zygdresze1 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

https://www.washingtonpost.com/ loading issue on firefox

When I open https://www.washingtonpost.com/ it loads but after a few seconds it goes blank. This started a few days ago and only happens on firefox. … (read more)

When I open https://www.washingtonpost.com/ it loads but after a few seconds it goes blank. This started a few days ago and only happens on firefox.

Asked by TVLoC 2 years ago

Answered by FredMcD 2 years ago

  • Solved
  • Archived

Printing from Firefox is tiny and confined in the upper left corner

I have tried the scaling options and it makes no difference. For PDF files, I save them. For webpages, I need to workaround and use Edge or Print Screen and past into a W… (read more)

I have tried the scaling options and it makes no difference. For PDF files, I save them. For webpages, I need to workaround and use Edge or Print Screen and past into a Word document.

I am newly running Windows 10 and reinstalled my printer drivers for HP 4520.

Thank you.

Asked by jane.nebelung 2 years ago

Answered by jane.nebelung 2 years ago

  • Solved
  • Archived

Are McAfee LiveSafe (on Windows 11) and Mozilla Firefox with Mozilla VPN (have and prefer) compatible?

New computer, running Windows 11, McAfee LiveSafe came with for 30 day trial. I use Firefox, have since 1997. Just added Mozilla VPN. Old computer ran Xubuntu. Windows 11… (read more)

New computer, running Windows 11, McAfee LiveSafe came with for 30 day trial. I use Firefox, have since 1997. Just added Mozilla VPN. Old computer ran Xubuntu. Windows 11 needs antivirus because it's Windows. So. How compatible are McAfee LiveSafe and Firefox with Mozilla VPN? What suggestion, if any, does Mozilla have for an antivirus program that will work well for Windows 11 but not mess with Firefox and Mozilla VPN? Thank you.

Asked by mwhesapa 2 years ago

Answered by Dropa 2 years ago

  • Solved
  • Archived

Double space is back in firefox for me firefox 99.0

There is a specific challenge that i am facing with Firefox and some of the solutions that i have tried is not helping me to resolve the issue. What's the issue: There a… (read more)

There is a specific challenge that i am facing with Firefox and some of the solutions that i have tried is not helping me to resolve the issue.

What's the issue: There are double spaces issue in Firefox

Where is it : 1) Menu 1.1) It's in the Menu New Tab is seen to me as New Tab (more spaces are for demonstration only) 1.2) All the Menu items which have space are show with more then one space including

  1.2.1) File Menu -> New   Window (and all the drop down menus with spaces)
  1.2.2) Edit Menu -> Select     All (and all the drop down menus with spaces)
  1.2.3) View-> Page     Style (and all the drop down menus with spaces)
   1.2.4) All the rest of the menus where ever there is a space there is a double space

2) URL : I type something in the URL and they are double spaced "this is test" will look like "this is test"

   THIS URL looks to be double spaced on firefox https://support.mozilla.org/en-US/questions/1338204?page=2
   like below

3) Numbers in the browser :

   Any number displayed is double spaced in the browser output (most of the times, most of the web pages)
   
   

4) Bookmarks : All bookmarks are double spaced

5) Settings:

Settings: I have tried some suggestions below and they did not work for me.

browser.proton.contextmenus.enabled browser.proton.contextmenus.enabled is still set to false but seems to have no effect toolkit.legacyUserProfileCustomizations.stylesheets=true browser.proton.contextmenus.enabled=false


6) Reference: I have tried some suggestions below and they did not work for me.

 https://support.mozilla.org/bm/questions/1350754
 https://support.mozilla.org/en-US/questions/1186601
 https://support.mozilla.org/en-US/questions/1338204?page=2
 https://superuser.com/questions/1654597/firefox-menus-became-double-spaced-in-latest-update-i-want-to-return-to-single

Asked by Nataraj 2 years ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

intense disk activity after closing firefox

Every time I close Firefox, whether normally or using Allt-F4, there is a short pause (1 - 2 seconds) then around 20 - 30 seconds of intense disk activity which locks eve… (read more)

Every time I close Firefox, whether normally or using Allt-F4, there is a short pause (1 - 2 seconds) then around 20 - 30 seconds of intense disk activity which locks everything else on my PC (Win 10 pro 64). If I hard shut down the pc (ie, switch off the power) there is no adverse effect on firefox after restart, so whatever it's doing is apparently unnecessary anyway. How do I cure this, it's irritating me intensely - enough to seriously consider using another browser

Asked by rdl 2 years ago

Answered by cor-el 2 years ago