Firefox Support Forum

I received a "how to" sheet of how to be able to view this website but it wants me to download Internet Explorer (excuse me while i say yuck!)...

So the directions state: Under "Tools" click on "compatibility view settings". Where is says "add this website" write in the website and then click add and close. Log off and reboot.

I live on Mozilla on all my devices. I recommend it to anyone who has not been introduced yet. I cringe to think of being forced to use internet explorer!!!

Thank you for all you do!!!

Hi, Somehow, Babylon toolbar and search provider got installed. And now I want to get rid of it. So, 1) I uninstalled it from "add or remove programs" in the control panel 2) cleared out the "add-ons" from all the browsers and even 3) searched the registry for "Babylon" and deleted all the traces of it 4) searched C: drive for the keyword "Babylon" and deleted all the folders

But still to my surprise, the search results of about:home in Firefox 11.0 came out of "Babylon"

I followed the directions I see posted online to delete Firefox on a mac, which say you should drag the app into "trash." I have done that, and it says "You can't drag Firefox into trash because Firefox cannot be deleted." Please help!! Thanks!

Last time I used my computer I had toolbar at top of the screen just as it has been for years. Now, all of a sudden, I went on line and there is no toolbar. How can I restore it?

I am using Windows 7, and several months ago my taskbar began disappearing. It will come back if I restart pc, but then disappears again. I know I have gremlins in my pc, but this is ridiculous. Are they serving it for lunch? Really annoying. Can you help? Thanks.

Some pages have 3, 4, 5 or more adobe flash advertisements running at the same time, which slows the browser down tremendously. Then, if you happen to have multiple tabs open, the browser crawls to a virtual standstill, and many times, stops responding at all.

I would like to be able to choose whether or not a page can run flash content - not have it be something that runs all the time for every page, with the only option being to kill the plugincontainer process in taskmanager - which kills even the Adobe Flash items you might want to view; such as a youtube video.

Why is there not a way to turn Adobe Flash off in the browser? I have updated both Firefox and Adobe Flash but nowhere is there an option for turning it on or off depending on your needs.

Can a control be added to the Internet Options, that you can set, to have a page ask before it is allowed to run Flash Content? Having that kind of control would GREATLY enhance the enjoyment of browsing multiple pages.

Any information on how to do this, would be appreciated.

I will not use Firefox 29 or newer until the crappy interface introduced in v29 it made user friendly, and bring back certain missing thing from v28 (they may be profile holdovers from a much older version), no the classic theme restorer does not bring them back. The above is here simply to try and stop suggestions about using v29

I have tried going into options menu Firefox>Options>Advanced>Never Check for Updates, but that does not prevent updates. I have had to uninstall Firefox 29 5 times today every time after telling it to "Never check for updates."

I recently downloaded the Stuffit Expander and ever since then Firefox hasn't been the same. I receive a DNS Solution Yahoo Error Handler page when I do a search sometimes. And now some pages won't even display for me when they should. How do I get rid of this Yahoo thing (In simple terms please)? Thanks!

So i wanted to see a Microsoft presentation video... and as they love to use HTML5 it's a HTML 5 video. I get the error^. I don't understand how to fix it in windows 7-32 bits.

Hi, After update of firefox to version 39 i am unable to pay online bill, shopping bill etc and got this message "Secure Connection Failed

An error occurred during a connection to acs.onlinesbi.com. SSL received a weak ephemeral Diffie-Hellman key in Server Key Exchange handshake message. (Error code: ssl_error_weak_server_ephemeral_dh_key)

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Report this error " Please help me how to fix this problem.Thanks.

I started my computer this morning and everything seemed normal, yet once I got on youtube, every video i tried to watch wouldn't play properly, even though yesterday things were fine, and I've never encountered this problem before.. I hadn't updated, installed or otherwise changed anything between the two days and everything else works just fine.. Whenever i start a video the sound chops up and skips/lags like it can't keep up.. It's hard to describe.. Kinda like if one listens to a CD with lots of scratches... I initially assumed that it was a Flash Player issue.. But after updating both Flash Player and Firefox to the latest versions the problem still persists.. I now assume it is a Firefox issue, as I have tried viewing the videos in other browsers, and they play just fine.. I have no idea what is causing it.. And I would appreciate any help or solutions you could give me.. I'm also not that big of a computer expert, so please forgive me for anything seemingly obvious I might have overlooked.. Thanks in advance..

When I open Firefox I get multiple Firefox.exe processes showing in my task manager. I am using Windows 7.

When I close a tab sometimes on of the processes will close also. But even with only one tab open, multiple Firefox.exe processes appear.

This starting happening in the last few days.

Hello mozilla team,

I am very glad to write you here. My experience with using firefox is going very great and in fact I am using it since the day I started using internet. Today I feel mozilla has made me too secure that whenever I have to enter any password or personal details I allow mozilla to do it in place of me as it knows through saved logins. But at some certain point I got to know that I can't remember all the details but mozilla can and If I have to put the details to any site through any other browser(happens sometimes when I am restricted) then I am blank or not accurate. So I want to have a file stored on my cloud storage, mobile or computer so that If ever get confused I just open that file and telly the details I am required to put in and by doing this there should be a export option along with import option in the saved login section. That's all I want or any alternate option to fulfill this need. Thanks and have a good day!

Exclusive user, Ali

I am running linux

Because of nice people in adobe I do not install outdated flash player for my system.

So what I want to know is there a alternative way to play flash videos in firefox using I do not know an alternative open source flash player or something ??

Thank you in advanced