Firefox Support Forum

I would like to be able to open my browser extension directly from the desktop instead of clicking through a multitude of menus. But attempting to open it: The protocol "moz-extension" does not have a registered program.

How do i assign Firefox to open "moz-extension" files?

Hi,

I would like the history from a specific date: 22/08/2020 (AEST).

I can see the "most recent history" but there is no date attached.

Could I please have a time stamped list all the websites that I visited on the 22nd to the 23rd of August, 2020?

Kind regards, Kade

Something happened to the Firefox browser (Windows 10) that caused a file named "old firefox data" to appear on my desktop. My passwords, bookmarks and other data have disappeared in the browser. How do I restore them?

For the last few days Firefox has been having loading problems. Most of the time (95%) Firefox only opens a white screen. I do not get the Pocket Home Page, if I type a URL in it simply tries to load it but nothing ever loads. If I try to type in "about:profiles" nothing happens. Occasionally a link will load. Although then if I try navigating else where it doesn't load. Firefox is up to date, that was the first thing I checked. I refreshed Firefox yesterday and that seemed to work, although today it was back to not loading. I uninstalled and reinstalled today. I tried refreshing after installing, setting up a new profile and nothing works. I can navigate the web on Chrome and get e-mail through Outlook just fine. I've scanned my computer with Webroot and found nothing. I can not get anything to load from navigating with navigation bar. I tried typing in "about:support" and it didn't load. I can go to the Help menu and select "more troubleshooting options" and then The Troubleshooting info loads.

Can anybody help me figure this mystery out?

Just lately I have been finding that, for a few websites, they are unusable because the screen looks extremely blurred. I have attached a screenshot. Compare this with what you see at ba.com.

I am wondering if this is caused by a new secure feature of FF which is incompatible with these few sites. Really, any suggestions would be welcome. Otherwise I have to use Edge..

I haven't used this laptop (Win10) in a few days, but FFox just updated to 103.0.2 and the icon in the taskbar is no longer there. It's a "blank page" looking thing. Wow. After years of having FFox in my taskbar, I'm surprised by how disorienting this is. LOL.

I unpinned from the taskbar, and the icon appeared for a half second before it went away. Re-pinned, and the blank page icon is back. Creating a shortcut for the desktop works just fine, but I'm used to the taskbar.

Obviously, I can deal with this, but I thought y'all should know that this broke in the last update. At least, for me, it did.

Thanks,

 -- Lucy

Hi Guys,

For a couple of weeks now, and since the last update (102.0.1 64-bit), my Firefox displays odd characters in some pages and in all emails.

This issue doesn't happen in safari or Chrome.

I've cleared all cookies, and browsing data multiple times and re-installed Firefox and the issue comes back every time.

See attached a couple of samples

Hi!

I can't scroll with the mouse wheel in Firefox. It works fine in other browsers and programs.

If I switch to Safe Mode, the scrolling wheel works. But if I switch back to normal mode, the wheel does not work again.

I tried to switch off and switch on "Use autoscrolling" and "Use smooth scrolling" settings, but it didn't help.

Unfortunately, "Refresh Firefox…" and reinstalling browser completely did not help.

I am at a loss, please help.

I am having the identical problem as this person was.

https://support.mozilla.org/hsb/questions/1370443

I'm using Windows 11, Firefox 106.0.3. I have already selected "always ask." I do not see any way I can change the thing that says "Downloads." I see that there is a suggested fix, and I also see that an apparently knowledgeable person has advised against using that fix.

This is very basic browser functionality, and being unable to save to particular folders adversely affects my productivity. Is this issue being dealt with? What problems can I expect to occur in the future if I make the suggested fix?

Thanks in advance.

Greetings. I have scoured the web and read all the community posts on this robot head, under remote control, and orange stripes in the address bar problem that so many people seem to be having. There are a few answers, but almost all of them use very technical terms that are way above my head and not defined. None of them provide a sequence of steps to fix the problem that a browser novice might be able to follow. Surely there must be a way to fix this or to explain to frustrated users why it is there and not removable. None of my other Firefox browsers have this on other machines.

Is there a series of steps to solve the problem? That would be so helpful especially without undefined terms. Thanks so much. This type of answer will help so many frustrated users (me included of course) :)

I just installed Firefox to my laptop and noticed that Japanese characters are not working. I tried to change the language from english to japanese because I thought it would install the characters but didn't work and rolled back to english. I need to read japanese texts in webpages.... I also checked text decoding from settings > more > text decoding. Unicode is selected and I cannot change to anything else, it is unselectible. What should I do to be able to use the browser properly?

How to import passwords from a CVS file (such as create by Keeper password manager) into Firefox Version 101?

I looked at older questions (example: <<https://support.mozilla.org/en-US/questions/1329981 >>) but the solutions do not apply to the latest Firefox version.

Thank you in advance for your help

I store all of my passwords in Firefox's "Logins & Passwords" feature. Even for things that are not online in any way. Whenever I need to create a new login & password record for something online, Firefox will automatically generate a password and give me the option to fill that into the new password and confirm new password fields. For anything that's not online I open Firefox and click the "Create New Login" button and fill in the details. I then go to a site online that generates passwords for me and fill that into the password field for the new entry.

Is there a way to get Firefox to offer a newly generated password at this point?

Hi, I'd like to get rid of the status bar at the bottom left corner. I know it goes away and it seems impossible to remove. But is there any way to remove it? I add an image to show what I want to remove. Thanks in advance!

Hello!

I used to be able to open a file (with a program) without it being saved. Ever since 98.0, the "open" option saves the file regardless. I even had to find a work around to get the "What should Firefox do with this file?" prompt.

Is this no longer possible?

Thanks.

The credit card autofill shows all the credit cards but when I click on any of them it does not autofill. Ive used this hundreds of times before and it worked fine. I never changed any settings and the autofill setting is on.

Please help!

Alex

I recently installed a theme that I really like, but the search bar by default is a blinding white color and it contrasts heavily with the dark blue colors in the theme I picked.

Is there a way for me to edit the background color and text color of the search bar to be a different color? I've tried looking at different solutions and most of them make reference to userchrome or something else I have absolutely no idea how to work. Can someone explain to me, in the most simple and hard to get wrong terms as humanly possible, how to change the background and text color in the search bar? Is this something I edit the theme itself for? How do I do that?

Thanks in advance. Attached image shows the part of the browser I'm talking about if it somehow wasn't clear enough. I'd like to turn the white color into, say, dark blue or gray, and change the text color to a light blue or white.

Since the last update to Firefox I have not been able to print using the system dialog. Only the new Firefox print screen comes up. How can I return to system printing dialog?

Also the ability to set print quality in the Firefox print screen does not exist. I can do copies, black or color, duplex printing, etc but not set the print quality like draft, text, photo, etc.

I also have many forms I've setup for printing and I can't access these.

Thanks, Pat