Firefox Support Forum

I was uninstalling another app when I noticed that there are two application icons for Firefox, one dated 3/25 2023 and one dated 9/26/2023 (just installed new update). How do I get rid of the first application dated 3/25/2023?

When I have Firefox minimized (with several tabs) and I click on its icon in the taskbar, FF does not immediately open, but little icons for each of the FF tabs show and I have to choose one of the tabs before FF fully opens. This is very annoying. If the program were to fully open, the one tab I was recently using would open and I could continue with my work. Is there any way to make FF fully open when I click on the FF icon in the taskbar? I am using FF 118.0 (64 bit) in Windows 11. Thanks for your help. Jerry

PS: the icon below shows what happens when I am clicking the FF icon and shows the two tabs open in FF.

MacBook Pro (2015) just died. So many crucial tabs that I always save by restoring previous session. Any way to retrieve this??? Does it live somewhere online or in the bowels of the hard drive available for extraction???

My internet provider is changing shortly and I need to change my email. I cannot make a change to my primary email in my Firefox account, which I would need to do. What am I missing?

Every time I update firefox, the same thing happens. In the past you have disregarded my issue.

I have four Gmail accounts. I'll call them A, B, C and D at gmail com.

When I update firefox, it signs me out of all my Gmail accounts. When I laboriously sign back in, I'll start with A. I sign in and get my most recent emails. Then I sign into B. When I click on the inbox, I get A's gmail, not B.s When I sign into C, and click on the inbox, I get A's gmail, not C's. When I sign into D, and click on the inbox, I get A's gmail.

THis happens in both bookmarks as well as normal sign in.

I've complained aobut this before and you have told me I am imagining things. I am not, and it's why I seldom update firefox.

WHY are you doing this, Why have you not fixed it in the several years I've had firefox and HOW DO I GET IT FIXED.

I use an IRS web site to pay taxes. I can not get in. It says I have to use a browser with TLS1.1 or 1.2. Dose firefox use this. If not how can I get it?

Thanks Galen Alldrin

I have been using the Walgreens web site to manage my many prescriptions without problems. Now, most of the Walgreens web site still works but the two menu options that need to display my personal prescription details fail with the display "Sorry, an unexpected error occurred. Please try again later." I initially thought that a Walgreens update might be in progress so just waited. Walgreens support gave me the same answer that there was probably web site maintenance in progress. After 4 days of the same problem and answer, I ported enough information to login in to Walgreens with the Microsoft Edge browser and access to my prescription information worked without a problem. I believe this problem with Firefox started around the time I updated to 117.0.1 but I might not have this perfectly correct. I was just notified to update to 118.0 and did so. Firefox access still fails and Edge access still works. Thanks for any help you can provide. Windows 10

I can not access for days my bank account at truist.com. It shows it is loading but never does. I CAN access from any other browser want to use! Truist says it is a Firefox browser issue.

Now, A reply from "Paul" said this is a google issue and it is not. I have 3 gmails and I can't open one of my email accounts using Firefox but I can open it through Microsoft Edge. I have emailed Google about this so far I have been ignored so, when I discovered that it would open through Edge and Chrom this told me it's an issue with Firefox not google and the problem started with the last firefox update. So, I already know it's not an issue with google and I have no problem with my other email accounts just the one.

I have started doing research on Vietnam Veterans using the online Coffelt database (coffeltdatabase.org). The search results pages often provide links to supporting documents, but I am not able to open them in the Firefox browser. However, I am able to open them when using the Edge browser. I prefer Firefox and would like to know if there is a setting adjustment I could make to fix the issue. Thanks.

recently got new hard disk installed , and using moyilla as browser ...previously i could shut down and get back to tabs and sites i was using on restart .... now i dont have that view and just get a long list on recently used tabs in toolbar,mozilla icon. How can i get those closed webpages, sites, back on screen all at once ? the history optionin side menu doesnt show any way to do this either...( i think it used to ) thanks calgar.

Hello,

I need help i'm using polish language always on many websites.

When i typing letter "ó" which using key combination Right ALT+O always my brower opening "Open file" dialog window. this is annoying always.

Many sites write that it can not be changed?

Why does the browser open this dialog with this shortcut when there is another shortcut for it? Ctrl+O. Why two another shortcut doing te same job?

I have restarted Firefox to no avail. I wish not to uninstall and re-install as I have several important bookmarks I don't want to get rid off.

This one download keeps persisting. When I click the x, nothing happens. When I try to cancel it, nothing happens. It doesn't make any progress and doesn't do anything else aside from prevent me from downloading other files. It is really beginning to stress me out.

Please help.

I am running Firefox-112.0(64bit) on Debian Bullseye. When I pend Firefox I am presented with a blank page rather that my normal sign in page.

Opening a terminal window and starting Firefox with /opt/firefox/firefox generates the following errors:

comp@AbNormal:~$ /opt/firefox/firefox [GFX1-]: glxtest: VA-API test failed: no supported VAAPI profile found. ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. [ERROR glean_core] Error setting metrics feature config: Json(Error("EOF while parsing a value", line: 1, column: 0))

If I enter a URL the page opens and is usable.

How can this problem be fixed?

Thanks in advance.