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Firefox won't run due to System Error

When I try to run Firefox, I get a window pop up says System Error X The code execution cannot proceed because VCRUNTIME140_1.dll was not found. Reinstalling the program … (read more)

When I try to run Firefox, I get a window pop up says System Error X The code execution cannot proceed because VCRUNTIME140_1.dll was not found. Reinstalling the program may fix this problem. I downloaded Firefox & tried to open it & got the same error. Any suggestions about how to fix this problem & not lose my bookmarks?

Asked by prohumanistfreelover 2 hours ago

Ubuntu Snap problem with Firejail

I read that Firefox will using the Snap version by default on Ubuntu 21.10 and beyond. Will the non-Snap version still be available in lets say Ubuntu 22.04 and beyond? T… (read more)

I read that Firefox will using the Snap version by default on Ubuntu 21.10 and beyond. Will the non-Snap version still be available in lets say Ubuntu 22.04 and beyond? The reason I ask is because I use Firejail to sandbox Firefox and Firejail doesn't work with Snaps and yes I know that Snaps and Flatpacks both sandbox apps but I prefer Firejail because of the Private Home profile (nothing is saved in this profile settings, bookmarks, add-ons etc) its way more secure than the sandbox offered by a Snap.

Asked by Baldape 7 hours ago

Last reply by James 3 hours ago

FF Ver 92.0

Why is my FF keeps on filling up memory even without doing any browsing? Because my FF started crashing a couple of days ago, I just monitored the Memory Usage on Task Ma… (read more)

Why is my FF keeps on filling up memory even without doing any browsing?

Because my FF started crashing a couple of days ago, I just monitored the Memory Usage on Task Manager. I opened both FF and Edge, without any browsing. Edge is maintaining memory usage at around 129MB (without browsing), but FF keeps on increasing the memory usage. About 20 mins since opening FF, FF memory usage is 3,241 MB (without any browsing at all) and it still keeps climbing as I type.

I am attaching a couple of Task Manager screen shots.

Edge memory usage is up on Image 4 because I am using Edge to type this message.

Can someone please help?

(Current FF memory usage is 3,518 MB - no browsing at all).

I use Win 10 and I'm up to date.

================

Update: (1) I refreshed FF which stopped continuous increase of memory usage (while not browsing). Also, I could see FF lines disappear from Task Manager almost immediately on exiting FF.

(2) To get back "quick launch shortcuts" I copied file "Pref.js" from my old profile. Continuous memory use while idling started again. FF lines were still there on Task Manager after exiting FF.

Asked by Paul 14 hours ago

Last reply by FredMcD 11 hours ago

  • Solved

Antivirus detected a trojan

My Antivirus (Bitdefender) did a full system scan and found a Trojan hidden in one of Firefox's files. Trojan description: JS:Trojan.Cryxos.6249 Location: firefox/profile… (read more)

My Antivirus (Bitdefender) did a full system scan and found a Trojan hidden in one of Firefox's files.

Trojan description: JS:Trojan.Cryxos.6249

Location: firefox/profiles../cache2/entries..

It was automatically deleted. No idea for how long its been there. could it have have done some damage unknown to my Antivirus ? How dangerous is it? Are there any further steps to take ?

Asked by swolop4 1 day ago

Answered by jscher2000 1 day ago

Watching Big Sky on Hulu with Edge plays H.264 (5.1) but not with Firefox

Watching Big Sky on Hulu with Edge plays H.264 (5.1) but not with Firefox or Chrome. ASUS motherboard with Realtek audio. HE-AAC Channel ID - With H.264 Video test here (… (read more)

Watching Big Sky on Hulu with Edge plays H.264 (5.1) but not with Firefox or Chrome. ASUS motherboard with Realtek audio. HE-AAC Channel ID - With H.264 Video test here (https://www2.iis.fraunhofer.de/AAC/multichannel.html) does play 5.1 audio with Firefox. I'm stumped.

Asked by dbcobb 6 hours ago

Minimize, Maximize, and Close buttons invisible after latest update

After the most recent update, currently on 92.0, the Minimize, Maximize, and Close buttons are invisible. They are still there and I can get the tool-tip if I hover over… (read more)

After the most recent update, currently on 92.0, the Minimize, Maximize, and Close buttons are invisible. They are still there and I can get the tool-tip if I hover over them with the mouse, but visually they are completely gone.

Any ideas how to fix this?

Thanks in advance!

Asked by knight_magnus 13 hours ago

Last reply by FredMcD 6 hours ago

Firefox 92.0 breaks high-contrast mode - can't read screen!

I just updated Firefox to 92.0. (Windows 7 Pro, SP1, 64bit) I am visually impaired, and use one of the Windows high-contrast modes to be able to read the screen. The 92.0… (read more)

I just updated Firefox to 92.0. (Windows 7 Pro, SP1, 64bit) I am visually impaired, and use one of the Windows high-contrast modes to be able to read the screen. The 92.0 update absolutely "broke" the high-contrast mode. It is now almost impossible for me to view any website... I need some sort of fix... NOW. I either need instructions to back up to the previous Firefox release or instructions to add or change something in "preferences" if that is possible.

Asked by wdunwoody 8 hours ago

Last reply by TyDraniu 7 hours ago

Suddenly can't dismiss find (control-F)

When I use control-F to search in a page, a ribbon appears at the bottom of the page with a search bar and associated controls. Somewhere on that bar, there should be an … (read more)

When I use control-F to search in a page, a ribbon appears at the bottom of the page with a search bar and associated controls. Somewhere on that bar, there should be an "X" to dismiss the search. It's not there anymore. (See screenshot.) The only way I've found to dismiss the search is to put the cursor in the search bar and press the ESC key. That's a bother. This must be a new bug, right?

Asked by Dan Robinson 10 hours ago

Fire Fox Update 9/21/21 now Software is missing.

Working on PC Windows 10. My Firefox updated on 9/21/21 now my old Photoshop Elements software is gone. I have misplaced discs. How was this caused by update? I dont see … (read more)

Working on PC Windows 10. My Firefox updated on 9/21/21 now my old Photoshop Elements software is gone. I have misplaced discs. How was this caused by update? I dont see any past profiles. To revert.

Thanks Melissa Glick Firefox Update Lost Photoshop Elements


Edition Windows 10 Home Version 20H2 Installed on ‎5/‎3/‎2021 OS build 19042.1237 Experience Windows Feature Experience Pack 120.2212.3530.0





[Install308046B0AF4A39CB] Default=Profiles/i0eduofv.default-release-1614795670148 Locked=1

[Profile1] Name=default IsRelative=1 Path=Profiles/y31xzzyg.default Default=1

[Profile0] Name=default-release IsRelative=1 Path=Profiles/i0eduofv.default-release-1614795670148

[General] StartWithLastProfile=1 Version=2

Asked by Artgirl200 10 hours ago

Why does it seem Mozilla seems to hate the end users....???

It seems the folks there at Firefox central enjoy wrecking people's experience by frequently releasing new browsers that breaks what already in place. What the hell is wr… (read more)

It seems the folks there at Firefox central enjoy wrecking people's experience by frequently releasing new browsers that breaks what already in place. What the hell is wrong with you guys...?? Are you secretly employed by Microsoft and/or Google....?? Seriously, this is no way to run a browser company. It is, however, a great way to ruin one. Give us a break, and stop breaking our browsers. You ruin our experience, and you do it on a semi regular basis. It's all well and fine to release new stuff, with new features, but for the love of God if it's gonna break what we already have, at the very least offer us a way to keep what we have, and have it supported even in a minimal way, and branch off the new option. I get your fears, you fear that not enough people will opt for the new one like that, and you're probably right. That however, should tell you something.

We loyally support your project. That should be worth something. Thanks.

Asked by snikky 2 days ago

Last reply by snikky 11 hours ago

Firefox Access to Canvas/Zoom/Meeting

can access Canvas/Zoom fine, but when I try to start a scheduled meeting, I receive an error message that my access has expired. I have never seen this before, When I us… (read more)

can access Canvas/Zoom fine, but when I try to start a scheduled meeting, I receive an error message that my access has expired. I have never seen this before, When I use Chrome, it works just fine. Is there an update to Firefox that I need to download?

Asked by bquillen 12 hours ago

Last reply by FredMcD 11 hours ago

is there a way to search the bugzilla database for strings?

I would like to search the bugzilla database for known issues. While there is a builtin search tool, that does not work: if I search for a string and limit the search to… (read more)

I would like to search the bugzilla database for known issues.

While there is a builtin search tool, that does not work: if I search for a string and limit the search to one specific bug where I know it contains the string, then that bug is reported. Doing the same search over all bugs, it (takes long and then) reports that no bug at all contains the string - not even the one where I know it contains the string.

So this search tool is proven defective and cannot be used. What alternatives are there?

Asked by pmc1 1 day ago

Last reply by cor-el 1 day ago

Extension & History is get cleared after every restart

Hi Team, I am facing issue with my browser, whenever i restarted my PC (windows 10) my history from previous session,extension are get removed & browser start as a ne… (read more)

Hi Team, I am facing issue with my browser, whenever i restarted my PC (windows 10) my history from previous session,extension are get removed & browser start as a newly installed one. I need to add extension again,login again in other accounts every single Time.

Asked by udaykboss 21 hours ago

Last reply by FredMcD 17 hours ago

Locked out of my account

I'm locked out of my main account which I need for the bookmarks for my work. When they send an email to my account to unlock it gets returned. The email is spelled corre… (read more)

I'm locked out of my main account which I need for the bookmarks for my work. When they send an email to my account to unlock it gets returned. The email is spelled correctly and is accepting incoming emails. I've made a new account to write this message, I need access to my original account asap, how can I sort this?

Asked by illbeback29 17 hours ago

ForeFox 92.0 crashes frequently

I use Win 10 desktop. Recently FF 92.0 started crashing frequently. Not sure whether this is a browser issue or whether it has anything to do with the recent Dell chip se… (read more)

I use Win 10 desktop. Recently FF 92.0 started crashing frequently. Not sure whether this is a browser issue or whether it has anything to do with the recent Dell chip set update software.

Downgraded to FF 91.0 which do not appear crashing. However, I noted FF uses a huge amount of memory, and FF does not properly shut on Exit. Task Manager shows FF lines for about 30 seconds after exiting FF.

Is this something to do with my setup or something not right with FF?

Asked by Paul 20 hours ago

Last reply by TyDraniu 19 hours ago

  • Solved

Firefox address bar under remote control. No solution found in community or on web yet.

Greetings. I have scoured the web and read all the community posts on this robot head, under remote control, and orange stripes in the address bar problem that so many pe… (read more)

Greetings. I have scoured the web and read all the community posts on this robot head, under remote control, and orange stripes in the address bar problem that so many people seem to be having. There are a few answers, but almost all of them use very technical terms that are way above my head and not defined. None of them provide a sequence of steps to fix the problem that a browser novice might be able to follow. Surely there must be a way to fix this or to explain to frustrated users why it is there and not removable. None of my other Firefox browsers have this on other machines.

Is there a series of steps to solve the problem? That would be so helpful especially without undefined terms. Thanks so much. This type of answer will help so many frustrated users (me included of course) :)

Asked by photonic 3 days ago

Answered by cor-el 1 day ago

  • Solved

restoring lost tabs

I am VERY unhappy !!! For a long time I have had Firefox reopen tabs from the previous session, but today they are all gone !! I have read in some of the community questi… (read more)

I am VERY unhappy !!! For a long time I have had Firefox reopen tabs from the previous session, but today they are all gone !! I have read in some of the community questions that the recent update unchecked that option and when I looked, that was what had happened. I tried clicking on "restore previous session" but that only opened tabs I had used and closed this morning. Is it in any way possible to get back those tabs I used to have? It also seems that some of my recent Bookmarks have disappeared as well, yet it has retained bookmarks that are over 13 years old. I am running Windows 10 Professional version 20H2 Build 19042.1237... and Firefox version 92.0 Win

Asked by WinB 2 days ago

Answered by WinB 1 day ago