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Firefox update 13jan21 .. killed the True Key by McAfee extension and there is none to be found in the library

Firefox said the browser was running slow and suggested I fix it .. it removed some items including True Key. I can not find any was to put True Key's extension in Firef… (read more)

Firefox said the browser was running slow and suggested I fix it .. it removed some items including True Key. I can not find any was to put True Key's extension in Firefox. Firefox is not unusable for me.

Asked by jrichardbehun 4 days ago

  • Solved

Top Sites and Highlights still not working

Top sites, highlights not populating after attempting all the suggested fixes. Antivirus disabled and checked, no change. Refreshed Firefox, cleared out cache. I'm out of… (read more)

Top sites, highlights not populating after attempting all the suggested fixes. Antivirus disabled and checked, no change. Refreshed Firefox, cleared out cache. I'm out of options. I have only empty tiles on the home screen. Pocket tiles does populate.

Asked by Mary 5 months ago

Answered by Enigma 5 months ago

  • Solved

Firefox Printing PDF files 1/4 size

Hi ! PROBLEM: This is a recent problem. I didn't have this issue before. When I open a pdf in firefox and print it, it prints 1/4 size (top left corner). ATTEMPTS AT T… (read more)

Hi !

PROBLEM: This is a recent problem. I didn't have this issue before. When I open a pdf in firefox and print it, it prints 1/4 size (top left corner).

ATTEMPTS AT TROUBLESHOOTING - I've tried adjusting the scaling options on my printer, but still get the same results. - I've confirmed "printer_paper_data" is set to "1" for both Adobe PDF as well as a my printer, "Brother_HL_2270DW" - Made sure printers were set to shrink to fit = true

My settings are configured to open pdf documents in firefox.

Asked by TeresitaInSF 4 months ago

Answered by jscher2000 4 months ago

  • Solved

Firefox Opening pdf Files

Hello, Sometime between Friday and today (Monday) Firefox has "hijacked" all of my pdf documents. I didn't ask for this and don't what this. I did find the setting that… (read more)

Hello, Sometime between Friday and today (Monday) Firefox has "hijacked" all of my pdf documents. I didn't ask for this and don't what this. I did find the setting that controls how Firefox handles downloads, it was set for open in Firefox, I switched to back always ask and restarted my laptop. All my existing files are still saved as Firefox HTML Documents. Additionally, when printing from the web files are still saving/printing as the Firefox HTML docs. How can I fix this?

Thank You, Kathy

Asked by kathys826 2 months ago

Answered by kathys826 2 months ago

Sign up for FireFox forum

How can I sign up for Mozilla (firefox) forum? I have an account, but won't recognize my credentials. They ARE correct. I try to set up a new account and the security que… (read more)

How can I sign up for Mozilla (firefox) forum?

I have an account, but won't recognize my credentials. They ARE correct.

I try to set up a new account and the security question "how many letters in Mozilla" doesn't work. The answer is 7, but says it's wrong. WFT?

Help w**********y@gmail.com

Asked by fl4321 1 month ago

Last reply by taccardi 2 days ago

TLS 1.0 and TLS 1.1 support

Dear support team, hope you are well in these difficult times. My question concerns the support of TLS 1.0 and 1.1. I have a rather old Netgear NAS within my network but … (read more)

Dear support team,

hope you are well in these difficult times. My question concerns the support of TLS 1.0 and 1.1. I have a rather old Netgear NAS within my network but it runs quite well. Access to it's web site requires one of the above TLS versions. Netgear has discontinued support for this device. I have found some web content which describes changing the TLS version in "about:config" of FireFox. Changing this parameter worked well already.

How long will Mozilla provide these configuration parameters "security.tls.version.max" and "security.tls.version.min" in "about:config"? If ending availability of older TLS versions in FireFox, I will not be able to run my NAS any more - a very expensive consequence I think (NAS migration).

Thanks a lot in advance, stay safe

Guenther Gredy

Asked by guenther.gredy 2 weeks ago

Last reply by guenther.gredy 2 weeks ago

  • Solved

sound

I have used Firefox as my main browser for years - suddenly I have no sound from the internet. I have tried uninstalling and reinstalling but no sound. plewase for some h… (read more)

I have used Firefox as my main browser for years - suddenly I have no sound from the internet. I have tried uninstalling and reinstalling but no sound. plewase for some help.

Asked by Dean 1 week ago

Answered by Dean 1 week ago

  • Solved

Can't Save Web page Images via Tools > Page Info > Media > Select All > Save As

Bulk web page Images Download via Tools > Page Info > Media > Select All > Save As - no longer works as it did in previous versions of Firefox. Now, when try… (read more)

Bulk web page Images Download via Tools > Page Info > Media > Select All > Save As - no longer works as it did in previous versions of Firefox. Now, when trying to download all images on a web page all at once via Tools > Page Info > Media > Select All > Save As - When clicking the Select All button a new window opens up but no images have been selected (highlighted in blue) so when Save As button is selected a new window opens asking which folder to save the images to and after selecting the folder nothing happens (no images are saved). This procedure for saving all images on a web page worked just fine in previous versions of Firefox, but now it no longer works. I don't know if this is a bug or coding error or if it has been done intentionally for some strange reason.

Asked by cy3989 1 week ago

Answered by cor-el 1 week ago

  • Locked

History "Last 7 days History"

Please help me. History "Last 7days History" shows "403 Forbidden","Apple official services". I try to "Right-click" then "Forgot About This Site" that recently teach me… (read more)

Please help me. History "Last 7days History" shows "403 Forbidden","Apple official services". I try to "Right-click" then "Forgot About This Site" that recently teach me this sight,is not work. I try open it then "clear recent History" is working OK to eliminate from "Today". But "Last 7days History" gain one and stay there. Is it like computer virus? I click "select all" =450 of them now there. Please let me know how to remove them. never glow up themselves but weird. Thank you very much.

Asked by watermelonco2 1 week ago

Last reply by FredMcD 1 week ago

Opening (not saving) files on Mac still saves in Downloads folder

Hey guys, Just switched over to Mac, trying to work out how to set it so that when you click 'Open File' rather than 'Save File' it only downloads a temporary file and op… (read more)

Hey guys,

Just switched over to Mac, trying to work out how to set it so that when you click 'Open File' rather than 'Save File' it only downloads a temporary file and opens it for you (like it does in Windows and like it's meant to do as the support pages have said) however on my laptop it now saves properly to the Downloads folder and stays there after I close the file rather than deleting it - does anyone know how to fix this?

Thanks in advance!

Asked by edsjnexus 1 week ago

  • Solved

Automatic Change in Preferences/Search Engine every week?

Every week, at the same time,Firefox changes the search engine in my preferences automatically from Google to Search Marquis, and it also deletes the bookmark for my home… (read more)

Every week, at the same time,Firefox changes the search engine in my preferences automatically from Google to Search Marquis, and it also deletes the bookmark for my homepage. How do I stop this from happening? I keep resetting my preferences, but a week later Firefox changes it again.

Asked by akeiser1 1 week ago

Answered by FredMcD 1 week ago

  • Solved

Firefox 64 (Latest) on Win10 spawns 1000 cache profiles

I've been familiar with how FF works on Win7 for years. I know how and where its profiles and configs are stored and have reinstalled FF and recovered settings from the p… (read more)

I've been familiar with how FF works on Win7 for years. I know how and where its profiles and configs are stored and have reinstalled FF and recovered settings from the previous profiles.

I'm new to Windows10 64, don't really like it but it's embedded in an Intel nuc box. I have trusted file cleaner apps I use to clean unwanted temp files (except important FF profiles which are whitelisted from cleaning). On Win 7 I know roughly what the cleaner will find and remove.

I cleaned Win10 64 with the latest FF update installed (I don't think it's the update) and found over 1000 temporary files. The file path is Users\username\Appdata\local\Mozilla Firefox\Profiles\profile number\ default-release\cache2\entries. They are all small files and not the main default or custom profile I'm used to seeing. But they keep growing in number!

I know Win10 has account and file security protection which gets in the way and wthout changing ownership of this temp folder and sub folders, there is no admin user access.

Can anybody help me understand what I'm seeing. Are these FF profiles in cache2 temporary and not being deleted on exit due to Win10 file protection, or some other reason?

Thanks

Asked by jimbo100 1 week ago

Answered by cor-el 1 week ago

  • Solved

Why does not backup profile apply when I paste it?

Hello Before making a PC factory reset, I made a copy/backup of the Firefox profile I had. I have simply made a copy-paste of the folder. Now I am hoping to apply it in a… (read more)

Hello

Before making a PC factory reset, I made a copy/backup of the Firefox profile I had. I have simply made a copy-paste of the folder.

Now I am hoping to apply it in a virtual machine, so I have 2 profiles, one on my host after reset, and the previous one on the VM which is before the reset.

So, in the VM I installed FF, and I copy-pasted the old profile inside the new FF profile folder..but just nothing happens.

At least I want it to read my bookmarks and extensions, but it is supposed to read or access it completely. What am I missing here ?

Asked by Mark 1 week ago

Answered by cor-el 1 week ago

Probable very small error in Firefox

Hello, I think I have discovered a hidden, rather small error in Firefox. If I load my website: ECstep.com (the homepage of my site) and click the cholesterol picture or … (read more)

Hello,

I think I have discovered a hidden, rather small error in Firefox.

If I load my website: ECstep.com (the homepage of my site) and click the cholesterol picture or the trans fat picture, you should go to: https://ecstep.com/fat/#cholesterol or https://ecstep.com/fat/#trans%20fats. respectively, but instead you go to the bottom of the https://ecstep.com/fat/ after a temporary glimpse of the right position on the page. However, if you click the fatty acids picture on the homepage you are transferred to the correct place: https://ecstep.com/fat/#fatty%20acids and stay there.

I have tried Google Chrome and Microsoft Edge and these browsers do not produce the same problem. For that reason I think the problem lies in Firefox and not in my website code.

I hope this information is useful to you.

Best regards,

Erik Christensen

Asked by erik.christensen 1 week ago

Last reply by jscher2000 6 days ago

I entered an incorrect e-mail address when I was setting up an account now I can't figure out how to change it.

I want to be able to delete the e-mail address associated with an account. I entered it incorrectly when I was setting up the account and now I can't figure out how to c… (read more)

I want to be able to delete the e-mail address associated with an account. I entered it incorrectly when I was setting up the account and now I can't figure out how to change it.

Asked by susan41 1 week ago

Last reply by FredMcD 1 week ago

servscrpt.de

Using Avast AV. When searching with Google I get a 'Threat secured' message, threat name URL:Blacklist, URL servscrpt.de. Is this a Firefox problem, Google problem or A… (read more)

Using Avast AV. When searching with Google I get a 'Threat secured' message, threat name URL:Blacklist, URL servscrpt.de. Is this a Firefox problem, Google problem or Avast problem? Annoying issue; how do i correct?

Asked by Wayne Rose 1 week ago

Last reply by Wayne Rose 5 days ago

No spaces in tabs labels, menu options, bookmark names and error messages

After the latest update of my Manjaro Linux laptop, I have a weird issue. All spaces in all kind of labels are gone. In tabs, menus, bookmarks, no spaces are displayed. E… (read more)

After the latest update of my Manjaro Linux laptop, I have a weird issue. All spaces in all kind of labels are gone. In tabs, menus, bookmarks, no spaces are displayed. Even in the address bar, no spaces are recorded although in search items the spaces do show in Duckduckgo. See attached image.

Asked by Theo 1 week ago

Last reply by cor-el 5 days ago