Showing questions tagged: Show all questions
  • Solved
  • Archived

Firefox gets caught by bitdefender antivirus or firewall

Every 20 minutes or so I get a notification from Bitdefender Online Threat Prevention module indicated it has blocked a suspicious connection. This has only started abou… (read more)

Every 20 minutes or so I get a notification from Bitdefender Online Threat Prevention module indicated it has blocked a suspicious connection. This has only started about 2-3 days ago. The only information the popup indicates is:

"firefox.exe attempted to establish a connection relying on an unmatching security certificate to gitcdn.xyz. We blocked the connection to keep your data safe since the used certificate was issued for a different web address than the targeted one."

I performed a full system scan and found nothing harmful. Anyone know what this is or how I can fix it?

Asked by justinlajoie 8 months ago

Answered by justinlajoie 8 months ago

  • Solved
  • Archived

Screenshot isn't work properly since updateing to Firefox 88

When I try to screenshot and download an image it screenshots multiple images instead. My OS is Windows 10 and I'm having this problem when trying to screenshot and downl… (read more)

When I try to screenshot and download an image it screenshots multiple images instead. My OS is Windows 10 and I'm having this problem when trying to screenshot and download an image from Instagram. I right click on the image as I always have and it screenshots and saves multiple images instead. I never had this problem before updating to Firefox 88 and I've been using the screenshot feature for well over two years. I tried uninstalling and reinstalling Firefox and I'm still having the same problem. The image I'm trying to save is the one on the upper right.

Asked by brianheckert 7 months ago

Answered by brianheckert 7 months ago

  • Solved
  • Archived

WebGL stopped working after the Firefox 88 upgrade

Per the title, webgl suddenly stopped working a couple days ago. The error seems to be: WebGL creation failed: * WebglAllowWindowsNativeGl:false restricts context creatio… (read more)

Per the title, webgl suddenly stopped working a couple days ago. The error seems to be:

WebGL creation failed: * WebglAllowWindowsNativeGl:false restricts context creation on this system.

I'm on Ubuntu 21.04 (X, not wayland) with an nvidia graphics card. The "share data" below seems comprehensive, but let me know if any other info will help.

Asked by john588 7 months ago

Answered by cor-el 7 months ago

  • Archived

TLS 1.0 and TLS 1.1 support

Dear support team, hope you are well in these difficult times. My question concerns the support of TLS 1.0 and 1.1. I have a rather old Netgear NAS within my network but … (read more)

Dear support team,

hope you are well in these difficult times. My question concerns the support of TLS 1.0 and 1.1. I have a rather old Netgear NAS within my network but it runs quite well. Access to it's web site requires one of the above TLS versions. Netgear has discontinued support for this device. I have found some web content which describes changing the TLS version in "about:config" of FireFox. Changing this parameter worked well already.

How long will Mozilla provide these configuration parameters "security.tls.version.max" and "security.tls.version.min" in "about:config"? If ending availability of older TLS versions in FireFox, I will not be able to run my NAS any more - a very expensive consequence I think (NAS migration).

Thanks a lot in advance, stay safe

Guenther Gredy

Asked by guenther.gredy 11 months ago

Last reply by guenther.gredy 11 months ago

  • Solved
  • Archived

Embedded videos no longer play

For some reason embedded videos on sites like the Washington Post and the New York Times no longer play in Firefox. I can click the triangular "play" icon and I see the s… (read more)

For some reason embedded videos on sites like the Washington Post and the New York Times no longer play in Firefox. I can click the triangular "play" icon and I see the spinning circle as if the video is loading but that never goes away and the window stays black. YouTube videos still play and I can still play videos on Netflix. If I load the same page in the Edge browser, the video plays fine. When I search Firefox Support all the help for video playback problems are old and don't apply to my situation (again, this used to work without issue). I'm running the latest version of FIrefox with Autoplay set to "Allow Ausio and Video" on WIndows 10.0.18363. Any ideas?

Asked by tootill 10 months ago

Answered by FredMcD 10 months ago

  • Solved
  • Archived

Local Overrides in Firefox? (For Developers)

I have recently switched from Chrome to Firefox. All features that I used in Chrome seem to exist in Firefox as well, until I found out that there are no local overrides … (read more)

I have recently switched from Chrome to Firefox. All features that I used in Chrome seem to exist in Firefox as well, until I found out that there are no local overrides in Firefox?

Some Information about this feature(it firstly appeared in Chrome's dev build in 2017): Local Overrides

Personally I found this feature very useful and convenient when debugging directly in your browser and immediately takes effect after a page refresh.

I wonder if anyone else submitted a feedback or even had a discussion about this feature? I tried to send a suggestion about this feature but they temporarily disabled the submission form.

Asked by cqfllp 7 months ago

Answered by TyDraniu 7 months ago

  • Solved
  • Archived

Halifax online banking Error: 1007 ID: 18.848e7b5c.1607617301.26f5a8f8

Today I kept getting the above error message when I tried to log on to Halifax online banking. I do not run a VPN. I cleared the Halifax cookies. I rebooted my router … (read more)

Today I kept getting the above error message when I tried to log on to Halifax online banking. I do not run a VPN. I cleared the Halifax cookies. I rebooted my router and I rebooted my laptop. I still get this error message. However I can log on OK if I use Chrome so this must be a Firefox issue. Any other suggestions?

Asked by Rog 11 months ago

Answered by jonzn4SUSE 11 months ago

  • Solved
  • Archived

Updated to Firefox 81.0 but credit card autofill is still missing from Options/Preferences menu

I just updated Firefox to version 81.0 in Linux, Windows and Mac, but the credit card autofill option is still missing from the Preferences menu. I followed the instructi… (read more)

I just updated Firefox to version 81.0 in Linux, Windows and Mac, but the credit card autofill option is still missing from the Preferences menu.

I followed the instructions from here:

https://support.mozilla.org/en-US/kb/credit-card-autofill

Yes, I am located in the US.

Asked by Mr.K 1 year ago

Answered by Mr.K 1 year ago

  • Solved

how to allow popups in my browser?

I made a payment online, & when I tried to print a receipt I got a notice that the popup was blocked. How do I unblock that? I wasn't aware that I have a block on thi… (read more)

I made a payment online, & when I tried to print a receipt I got a notice that the popup was blocked. How do I unblock that? I wasn't aware that I have a block on this browser. Thanks for your help!

Asked by pcarson77 5 months ago

Answered by Fredrick 5 months ago

  • Solved
  • Archived

Firefox Keeps Changing File Extensions for 'Odd' File Type

Like I said in the title, Firefox keeps changing the file extension for 'odd' file type when downloading them. I say 'Odd' because I download this type of file almost eve… (read more)

Like I said in the title, Firefox keeps changing the file extension for 'odd' file type when downloading them. I say 'Odd' because I download this type of file almost every day. They're a .ts4script file type, which is a file type for modding The Sims 4. Up until today they were downloading just fine, but now firefox keeps changing them into .zip files.

While this slightly makes sense as a .ts4script IS a zipped up file that contains python files it's very annoying to have to manually change the file type after downloading more than a few at the same time...

Is there maybe a setting I may have accidentally changed or something?

Asked by dewdrp 11 months ago

Answered by jscher2000 11 months ago

  • Solved
  • Archived

Cannot play videos on Amazon/Netflix

Unable to play any videos on Amazon/Netflix. Just says Video unavailable. The same videos play just fine on Safari. Using a Mac Air M1. After some investigation, it looks… (read more)

Unable to play any videos on Amazon/Netflix. Just says Video unavailable. The same videos play just fine on Safari. Using a Mac Air M1.

After some investigation, it looks like the OpenH264 is not downloading (OpenH264 Video Codec provided by Cisco Systems, Inc. will be installed shortly.) Widevine is installed on the other hand.

Asked by 91sanjay 9 months ago

Answered by TyDraniu 9 months ago

  • Solved
  • Archived

Pocket List Din drop-down menus has disappeared -

"Pocket List" has disappeared in the drop down menu under the "library" icon where it used to be not more than a few days ago. It's not under the Bookmarks icon, either.… (read more)

"Pocket List" has disappeared in the drop down menu under the "library" icon where it used to be not more than a few days ago. It's not under the Bookmarks icon, either. the "Pocket" icon is in the menu bar, and I can save items to Pocket, but can no longer locate the page with the articles. "View List" does appear when you click the Pocket icon, but it also saves whatever page you're on whether or not you want to save it.

Asked by hhartus 8 months ago

Answered by TyDraniu 8 months ago

  • Solved
  • Archived

aol mail

Unable to login to aol mail thru firefox. It says "no longer logged in" and an error page pops up. Aol loads fine on my microsoft edge browser https://mail.aol.com/webmai… (read more)

Unable to login to aol mail thru firefox. It says "no longer logged in" and an error page pops up. Aol loads fine on my microsoft edge browser https://mail.aol.com/webmail-std/en-us/error?code=ERR1800

Asked by patriotpotter1 10 months ago

Answered by Scribe 10 months ago

  • Solved

Bookmark Padding in New Firefox Versions

I know I am not the first person to complain about this. The spacing/padding between menu items, in particular the Bookmark menu is just ridiculously large. It got even b… (read more)

I know I am not the first person to complain about this. The spacing/padding between menu items, in particular the Bookmark menu is just ridiculously large. It got even bigger in 92.0!

I rely on Bookmarks heavily and use hundreds. I guess this was done for touch screens? The main interface is still currently the mouse for computers.

I see the only current fix is a using a stylesheet and it seems a bit involved. I have to give it a try. I am pleading with the designers, please give us the option to use compact padding once again. I am not sure why this is being forced on us. I really like Firefox, please don't make me look for another option. Thanks!

Asked by Steve Goncalves 2 months ago

Answered by jscher2000 2 months ago

  • Solved
  • Archived

my headset stopped working with Firefox, but ok with Chrome

Suddendly the audio stopped coming from my headset, so I thought it was a problem with the headset itself, but then it works flawlessly with Chrome. How/where can I solve… (read more)

Suddendly the audio stopped coming from my headset, so I thought it was a problem with the headset itself, but then it works flawlessly with Chrome. How/where can I solve this problem? I hear the audio on my computer and not on the headset, but only if I use Firefox.

Asked by PaulaDesk 9 months ago

Answered by mutasim.haleem 9 months ago