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Website Claims Affiliation

Verification of website says part of innovation project with Mozzilla A new A.I. site popped up called Solo which lists it as "a Mozilla Innovation Project" focused on de… (read more)

Verification of website says part of innovation project with Mozzilla A new A.I. site popped up called Solo which lists it as "a Mozilla Innovation Project" focused on developing an AI website builder for solopreneurs for free. The site is SOLO.ai and I need to know if this is affiliated with the "Mozilla Innovation Project" that the site says is part of mozilla? The person that corresponded with me is a Raj Singh

Asked by TS MP 3 months ago

Last reply by James 3 months ago

  • Archived

When I move the cursor over the bookmarks bar the Tabs bar opens and closes causing the bookmarks to move up & down and prevent the cursor from using the bookmarks bar, How can I fix that?

When I move the cursor over the bookmarks bar the Tabs bar opens and closes causing the bookmarks to move up & down and prevent the cursor from using the bookmarks ba… (read more)

When I move the cursor over the bookmarks bar the Tabs bar opens and closes causing the bookmarks to move up & down and prevent the cursor from using the bookmarks bar, How can I fix that?

Asked by tuscolatexan 6 months ago

Last reply by jscher2000 - Support Volunteer 6 months ago

  • Solved

Maintaining login info between tabs

On Opera and Chrome, I am logged in as a google user. I make a diary available from a web page which is limited as to how the viewer sees it. If I (or another authorised … (read more)

On Opera and Chrome, I am logged in as a google user. I make a diary available from a web page which is limited as to how the viewer sees it. If I (or another authorised user) is viewing it then they see all the detail. If anyone else sees it then they only see 'busy' against all the bookings. This has worked fine for years.

On changing to Firefox, though, when the web diary is accessed - even though I am logged in properly - it only shows the 'busy' view. It seems as if it's not maintaining my google login, hence showing the 'incorrect' view.

Is there anything that I can change to make this work properly?

TIA

Asked by Ian Smith 4 months ago

Answered by cor-el 4 months ago

  • Archived

little window in right lower corner

I've recently had a little video window appear in the bottom right corner of my browser screen. I can't find any control link to eliminate it other than closing it manua… (read more)

I've recently had a little video window appear in the bottom right corner of my browser screen. I can't find any control link to eliminate it other than closing it manually every time it appears. Where did it come from and how do I get rid of it?

Asked by weary 6 months ago

Last reply by zeroknight 6 months ago

Location

I live in the UK and recently when going to the BBC.co.uk I get the website as BBC.com after a few seconds. I know that I usually see .com when overseas and this is norma… (read more)

I live in the UK and recently when going to the BBC.co.uk I get the website as BBC.com after a few seconds. I know that I usually see .com when overseas and this is normal. Why has this started happening while I am still in the United Kingdom?

Asked by herman1rg 3 months ago

Last reply by herman1rg 3 months ago

error msg: The page isn’t redirecting properly

I get this msg from FIrefox when I try to login from the webpage kp.org. I have no problem on Microsoft Edge. "The page isn’t redirecting properly" Also on NBCwashingt… (read more)

I get this msg from FIrefox when I try to login from the webpage kp.org. I have no problem on Microsoft Edge.

"The page isn’t redirecting properly"

Also on NBCwashington.com/weather the video doesn't play on Firefox but does on Microsoft Edge. I contacted NBC Washington local station and they can find no problem on their web page.

Asked by karenchang27 4 months ago

Last reply by cor-el 4 months ago

Installing components

When I open a page from Fox I get a message in a ribbon" Firefox is installing components needed to play the audio or video on this page. Please try again later." Really … (read more)

When I open a page from Fox I get a message in a ribbon" Firefox is installing components needed to play the audio or video on this page. Please try again later." Really everything seems to work and there is an x to close the ribbon. Just wondering if I need to adjust any settings. Thanks

Asked by jcraig9502 3 months ago

Last reply by cor-el 3 months ago

Unexplained Repeated Firefox Crash Reporter Popups

I have Firefox currently installed on my Windows 10 computer as a backup browser. Normally I don't run it and it isn't the default browser. However, for the past couple… (read more)

I have Firefox currently installed on my Windows 10 computer as a backup browser. Normally I don't run it and it isn't the default browser. However, for the past couple of days the Firefox Crash Reporter keeps popping up when I don't even have Firefox running. I can't see anything running in the Task Manager that looks as if it might be related to Firefox. Why on earth does this keep happening?

Asked by Michael Fields 3 months ago

Last reply by Paul 3 months ago

  • Solved

When links open Firefox, none of my saved items -- passwords, add-ons, etc. -- are available

When I receive an email that has a link, Firefox opens without any of my settings. This also happens with Firefox pop-ups, which indicate I don't have certain products, … (read more)

When I receive an email that has a link, Firefox opens without any of my settings. This also happens with Firefox pop-ups, which indicate I don't have certain products, such as Web Advisor, even though I do.

I guess the first question is why a new iteration of Firefox is opened when I already have it running.

Asked by crl4242 3 months ago

Answered by TechHorse 3 months ago

Amazon Secure Connection Failed

I can't connect to Amazon.com. I keep getting the following error message: Secure Connection Failed An error occurred during a connection to www.amazon.com. PR_END_OF… (read more)

I can't connect to Amazon.com. I keep getting the following error message:

Secure Connection Failed

An error occurred during a connection to www.amazon.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

I think this is a problem with Firefox. Any suggestions or should I switch to a new web browser?

I appreciate any suggestions.

Asked by Mark Modak-Truran 4 months ago

Last reply by cor-el 3 months ago

video codec may be failing on newer format?

I have noticed in the past few weeks or so, many video play backs are erroring out on google/news: Example: https://6abc.com/post/middle-schoolers-create-20-fake-tiktok-a… (read more)

I have noticed in the past few weeks or so, many video play backs are erroring out on google/news: Example: https://6abc.com/post/middle-schoolers-create-20-fake-tiktok-accounts-impersonating/15039963/


Message is: Media could not be loaded, either because server or network failed or because format is not supported.

IMO not a network issue......

Thanks John Hutchins

Asked by John P Hutchins 4 months ago

Last reply by TyDraniu 4 months ago

  • Archived

Washington Post articles are only partially displaying (fully displaying in EDGE)

On: HP OMEN Laptop Processor 12th Gen Intel(R) Core(TM) i5-12500H 2.50 GHz Installed RAM 16.0 GB (15.7 GB usable) System type 64-bit operating system, x64-based process… (read more)

On: HP OMEN Laptop Processor 12th Gen Intel(R) Core(TM) i5-12500H 2.50 GHz Installed RAM 16.0 GB (15.7 GB usable) System type 64-bit operating system, x64-based processor Edition Windows 11 Home Version 23H2 OS build 22631.3447 124.0.2 Firefox Release, April 2, 2024

Since the 2 APR 2024 FF update, Washington Post articles are not displaying fully. When opened, the article flashes the full version, then only displays the top photo and the first two paragraphs. When opened in EDGE, all articles open fully as expected. This issue is only occurring in FF.

Actions taken: Cleared cache, same result.

Please advise.

Asked by bbcgrrrl 6 months ago

Last reply by zeroknight 6 months ago

Access Denied

Why am I getting the message below every time I try to go on the The Great Courses website? The Great Courses Customer Service Dept it is Firefox that is blocking me from… (read more)

Why am I getting the message below every time I try to go on the The Great Courses website? The Great Courses Customer Service Dept it is Firefox that is blocking me from accessing their website. Please tell me how to correct the problem.

"You don't have permission to access "http://thegreatcourses.com" on this server.

Thank you.

Asked by rmiller732 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

MY MOZILLA/FIREFOX ACCOUNT

Hi, To who it may concern, a big thank you. I am a longtime Linux Firefox user. I had a secondary password, but somehow it has been deleted. I have changed my primary pas… (read more)

Hi, To who it may concern, a big thank you. I am a longtime Linux Firefox user. I had a secondary password, but somehow it has been deleted. I have changed my primary password and I have full access to Gmail, Youtube and other Google pages. My email address has always been the same for many years. It is recognised by Firefox when I type "My account on Firefox" though I am not allowed to enter another secondary email address.

I am almost 80 and not very computer literate.Kind regards,

Patrick Van Niekerk.

Asked by Patrick Van Niekerk 3 months ago

Last reply by cor-el 3 months ago