Firefox Support Forum

Been perfect for years. However, recently (2/3 months) when attempting to make a purchase online using my normal bank debit card, I am sometimes asked for verification. On entering the "Correct" details and the "Correct" PIN sent to me by my bank, the verification will not work. I have had several long conversations with my bank who have established nothing is wrong either with my banking or their system. Their investigation shows the problem lies with my browser ie. "Firefox". This is causing me untold misery and prevents me purchasing online with my bank. I have no idea how to find the issue or certainly how to fix it. Otherwise my pc is working just fine. Windows 10. I really hope you can throw some light on this. I suspect it has occurred since a Firefox update was installed!!!! William Burns

I use an IRS web site to pay taxes. I can not get in. It says I have to use a browser with TLS1.1 or 1.2. Dose firefox use this. If not how can I get it?

Thanks Galen Alldrin

I have started doing research on Vietnam Veterans using the online Coffelt database (coffeltdatabase.org). The search results pages often provide links to supporting documents, but I am not able to open them in the Firefox browser. However, I am able to open them when using the Edge browser. I prefer Firefox and would like to know if there is a setting adjustment I could make to fix the issue. Thanks.

Hi! A few days ago, I changed from Windows 10 to Windows 11. After that I cannot scroll on somewebsites that obvious have more content to show, it is a static webbpage that is shown. The size on the screen i 100 percent. This have never happened before, when I had Windows 10 and is a problem. I have to change to Edge to get access to the whole webpage. What do I have to do?

Hello I use webrtc to organise online calls and, for some time now, I've noticed that I'm getting echoes on Firefox whereas in the same situation (same output/input) I'm not getting any on Chrome...

I've tried looking at the getUserMedia level by changing the following parameters: **echoCancellation**, **autoGainControl**, **noiseSuppression** but that doesn't change anything.

I have the impression that this is due to the latest browser update...

No problem with chrome.

Any ideas ?

Thanks

As above

Why would they disable accessibility tools without even a notice?

What kind of monsters would do that for the sake of political grandstanding?

Hi, I was using Firefox for many years . Recently I noticed that all my passwords in Firefox were gone and it seems like my account was recreated but all the historical passwords were missing. I was under the impression that those passwords are backed-up somewhere and that I can retrieve them. Could you advise how to recover my logins I collected in Firefox over the years pls.?

Hey there, I did some random fiddling around with my Lenovo Ideapad 320/Windows 10 and now I have the following msg when I use Firefox browser..... "XUL runner: The profile was last used with a newer version of this application. Please create a new profile". I am able to use my browser ordinarily but this msg comes up when I open the browser. I am at not at all knowledgeable about this kind of thing, so should I just ignore and carry on browsing or what would you suggest I do? If the problem needs to be resolved by me, I would definitely a point by point explanation to rectify this. Look forward to hearing from you and hope you're having a good day so far

Regards

Jeanine Schouw jeanineschouw@gmail.com

Watching videos on Twitter/X doesn't seem to work too well on Firefox. I don't have an account, but I sometimes have to watch a clip on the site. The problem is that you cannot skip the video i.e. you cannot move the dot that shows where you are on the video; you have to watch it from the start, till the end. You cannot also change the volume, apart from clicking on the "mute", so technically here you have the options of full sound and no sound. Twitter has always worked perfectly on the Microsoft Edge that came with the Windows on this desktop PC (bought in fall 2020).

I stopped using LastPass a couple of years ago due to them having security issues. I use Pocket and have used them for a number of years. I received an email from Pocket saying they were migrating to Firefox and in order to access what I saved to Pocket in the past, I need to use Firefox. I downloaded Firefox and LastPass is not letting me log in. I use BitWarden as my password manager. I tried accessing Firefox with the sign in and password that I used in the past but LastPass keeps giving me an error message.

None of my pw managers are working on Firefox now. They use to. The extensions are in place. I have uninstalled and reinstalled the managers. I have reviewed the settings in Firefox and notice nothing that would stop any of the managers to work. They allow for the email to be populated but the actual passwords will not. And as I said this is the same for any of the password managers I have, i.e., not just one. Should I uninstall Firefox?

Is it to possible to set Firefox to use a 2.2 gamma instead of the sRGB piecewise function, when enabling color management?

In case this is not possible, could the devs please consider adding this option? SRGB piecewise function is not appropriate for LCD displays with contrast ratios below 2000:1.

Firefox stopped computer from working in the middle of important file upload to force an update. Now it will not attach any file to email at all, not even a link. Have shut down computer twice to restart and still nothing will attach.

using ver 117.0.1 on LinuxMint 21.2 all website and search engines work well, only can't use DuckDuckGo, get error message: "Firefox has detected that the server is redirecting the request for this address in a way that will never complete

Please help

hello, many years ago, I used to be able to keep my browser history for years. now it only saves about 1 year and 6 months. since it is my memory, I found it very helpful. I can't find any information on how to customize that feature so it is never deleted. I'm using firefox 115.2.1esr on windows 7. thanks a lot for your help.

TL;DR: Moved firefox browsers, didnt properly export passwords, uninstalled other browser, had logins.json from profile folder, needed to know how to import manually.

Fixed. I just installed the older browser, and properly exported the passwords this time.