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How to continue browsing with download prompt open

After clicking on a download link but before selecting save location and actually starting the download, I want to be able to continue browsing in another windows. Right … (read more)

After clicking on a download link but before selecting save location and actually starting the download, I want to be able to continue browsing in another windows. Right now the prompt enter the file name blocks firefox application entirely on Mac. Is this possible?

Asked by reladric 2 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago

color in background changed to black when I signed in and I don't understand the computer terms

Before I signed in, the background color turned to black. I tried to fix the problem by restarting the computer but I don't see the two icons I usually have in the right… (read more)

Before I signed in, the background color turned to black. I tried to fix the problem by restarting the computer but I don't see the two icons I usually have in the right corner. The computer says hello and it goes to the start page. I need help. Thank you for your assistance.

Asked by mrhlily1920 2 days ago

Firefox Browser

It is so annoying that when I open Firefox and type in what I am looking for that my typing goes right to the upper Top of the Page. I have tried to fix this problem but … (read more)

It is so annoying that when I open Firefox and type in what I am looking for that my typing goes right to the upper Top of the Page. I have tried to fix this problem but cannot seem to fix it. I want my typing to stay in the middle of the page, but my typing goes right to address bar. I started using Flashpeak, Slimjet browser for this reason. I just cannot get use to what Firefox has done with its browser. Firefox needs to fix this problem, a lot of us do not like it.

Asked by datapoint70 2 days ago

Last reply by datapoint70 2 days ago

wrong version of Firefox reported via www.whatismybrowser.com

When logging into my financial institutions website it reports back that I have version 91... of the Firefox browser installed and that it isn't supported. I actually hav… (read more)

When logging into my financial institutions website it reports back that I have version 91... of the Firefox browser installed and that it isn't supported. I actually have version 101.0.1 as reported by the browser itself. I called them and they asked me to check my version of Firefox by using www.whatismybrowser.com and it reports back that I'm running version 91. Can you help?

Asked by address201 2 days ago

Last reply by cor-el 2 days ago

Firefox Relay - why aren't labels saved

When I first started using Firefox relay I was able to add labels to the masked emails addresses but most of the labels disappeared a couple of months ago - since then I… (read more)

When I first started using Firefox relay I was able to add labels to the masked emails addresses but most of the labels disappeared a couple of months ago - since then I've added the labels again using the edit function & get a response indicating label saved but when I open again to use a masked email address the labels are gone again

Asked by mbarstad159 2 days ago

Firefox thinks that I'm a developer and force me to enable 2FA.

Hi, signing in to addons.mozilla.org always prompts me to enable 2FA, and there is no way to progress without doing so. I've disabled 2FA because I need it that way, but… (read more)

Hi, signing in to addons.mozilla.org always prompts me to enable 2FA, and there is no way to progress without doing so.

I've disabled 2FA because I need it that way, but Firefox force me to enable it.

I'm NOT a developer. How do I fix that?

Thanks in advance.

Asked by Stroke 2 days ago

Last reply by Stroke 1 day ago

Since updating I can't transfer funds on WELLS FARGO website

For years, I've used the Firefox browser to do my online banking at Wells Fargo. I frequently transfer funds. For the first time, this month when I tried to transfer paym… (read more)

For years, I've used the Firefox browser to do my online banking at Wells Fargo. I frequently transfer funds. For the first time, this month when I tried to transfer payment to my new Wells Fargo credit card, none of the menu items on the Transfer Page would open. I had to call the bank to do the transaction. Today I attempted to do another transfer of funds, using firefox and when I landed on the page, again the page was dead~ as in none of the items would open or appear that allow the transfer of funds. I called the bank to report the problem, and was asked to attempt to log in to my account from Chrome. I did this, and there was NO PROBLEM. ALL pages opened as they normally should, and I made my transfer of funds.

I use Firefox because I HATE GOOGLE. So to be directed there because firefox now has a BUG that prevents the smooth BANKING transactions I need, means that YOUR BROWSER IS NO GOOD TO ME. I see that you've had problems like this reported for a while. PLEASE FIX THIS. I don't want to HAVE to use google/CHROME for anything.

Asked by WtrLily 2 days ago

Last reply by Dropa 2 days ago

MALWARE, TROJANS, VIRUSES IN THE .CACHE FOLDER OF FIREFOX FOR LINUX

I KEEP GETTING MALWARE, TROJANS, VIRUSES IN THE .CACHE FOLDER OF FIREFOX FOR LINUX IS THERE SOFTWARE OR ADD ON THAT WILL STOP THIS OR AN ANTIVIRUS ? I USE LINUX MINT 20.3… (read more)

I KEEP GETTING MALWARE, TROJANS, VIRUSES IN THE .CACHE FOLDER OF FIREFOX FOR LINUX

IS THERE SOFTWARE OR ADD ON THAT WILL STOP THIS OR AN ANTIVIRUS ?

I USE LINUX MINT 20.3 CINNAMON 64 BIT

NO MATER WHAT WEBSITE I USE I GET THEM, AND COMODO FOR LINUX WILL NOT INSTALL CORECTLY.

Asked by maurice639 2 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago

  • Solved

Browsing being interrupted by recommendation to install a third-part ad blocker. Security risk?

I've just had my browsing interrupted with this recommendation to install an extension: https://torrent-protection.com/download-now/ I was viewing this page: https://www.… (read more)

I've just had my browsing interrupted with this recommendation to install an extension: https://torrent-protection.com/download-now/

I was viewing this page: https://www.eurogamer.net/with-the-new-ps-plus-premium-and-extra-sony-opts-for-the-car-boot-sale-approach-to-catalogue-gaming

I was taken out of the page without pressing anything and taken to this recommendation. In particular, it appears like an official Firefox message and security recommendation, with Firefox suggesting I should install this extension for my security. Sadly I don't have a screenshot but it's happened twice this morning already.

Is this really Firefox endorsed? Or are they pushing their extension with fake credentials? How is the page viewing interrupted this way and diverted automatically to another webpage?

Asked by dg.coombes 2 days ago

Answered by Paul 2 days ago

Files renaming themselves

Since 3 weeks Firefox keeps renaming % to _ in files I download. For example here what's happens when I try to download folder "%example" from google drive https://imgur.… (read more)

Since 3 weeks Firefox keeps renaming % to _ in files I download. For example here what's happens when I try to download folder "%example" from google drive https://imgur.com/a/59fAgYD Disabling all add-ons doesn't help. I also checked if it was issue with Windows, but it works fine when I tried downloading the same file in Chrome and Edge.

Asked by Tubimura 3 days ago

When you open the file with pdf, a vertical white line appears.

When you open the PDF with firefox, a white vertical line appears. Is this a firefox spec or is there any solution? Even if you open the pdf file in another browser, it w… (read more)

When you open the PDF with firefox, a white vertical line appears. Is this a firefox spec or is there any solution? Even if you open the pdf file in another browser, it will be displayed without any problem. If you downloaded the file, this vertical white line will not appear. If there is a setting method, give me some advice.

Asked by sweet0670 3 days ago

Cannot connect to legitamate website

I have just switched from Google Chrome to Firefox version 101.01. There is a legitimate website that I use a lot, it is an on-line library where I get eBooks on a regul… (read more)

I have just switched from Google Chrome to Firefox version 101.01. There is a legitimate website that I use a lot, it is an on-line library where I get eBooks on a regular basis.

Since I switch to Firefox I am not able to successfully get on the website. The website is HTTPS://broward.overdrive.com or HTTPS://www.overdrive.com, a division of the Broward County Library in Florida.

I continue to get the Error code: MOZILLA_PKIX_ERROR_SELF_SIGNED_CERT. When I click “Accept the Risk and Continue button, Firefox then just returns to the original error screen. I noticed it also adds the site to the Firefox Certificate Manger. I had like 20 of the site listed in the certificate manager. I removed all but one, but each time I click the “Accept the Risk and Continue button it adds another exception to the manager but I am still not able to successful reach the site.

I have been using overdrive.com for at least 6 months and it was working with no issues until I switch to Firefox, so the website is not the problem.

I am using Windows 10 as an operating system on my desktop.

Please help me get back my access to this library website.

Thanks, Jim McGuire

Asked by jimmcguire91 3 days ago

Last reply by cor-el 1 day ago

Unable to log into my Investors Business Daily account on Firefox

I am unable to log into my Investors Business Daily account using my Firefox Browser. I was told by the customers service personnel at IBD that Firefox has performed an u… (read more)

I am unable to log into my Investors Business Daily account using my Firefox Browser. I was told by the customers service personnel at IBD that Firefox has performed an update that prevents this. Can you tell me how I can override this update in order to use my IBD account> Thanks, Jim Ashmore

Asked by jeashmore 3 days ago

Last reply by jscher2000 - Support Volunteer 3 days ago