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cannot restore history

Accidentally closed browser with many multiple tabs open. Tried to restore history but option was grayed out. Tried several times but was not able to get back to the or… (read more)

Accidentally closed browser with many multiple tabs open. Tried to restore history but option was grayed out. Tried several times but was not able to get back to the original browsing window with the multiple open tabs.

Would really appreciate help on this, if possible, as the many multiple tabs contained family history research that will be difficult to impossible to duplicate.

Thank you.

Asked by jengel1600 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

  • Solved

monitor does not work: Application error: a client-side exception has occurred (see the browser console for more information).

No way to ASK a question in the Monitor section, there is no GET HELP button. Application error: a client-side exception has occurred (see the browser console for more i… (read more)

No way to ASK a question in the Monitor section, there is no GET HELP button.

Application error: a client-side exception has occurred (see the browser console for more information).

In general, getting to the "ask a question" button in the support website is like finding hens teeth.

Didn't there used to be a Discussions forum, where you could see all of the questions being asked?

Asked by FireFoxSucks 4 months ago

Answered by FireFoxSucks 4 months ago

Get UAC popup requiring permission to update

Hi, I have been using firefox for many years and never showed me an UAC popup requiring permissions to update firefox as soon as i clicked the firefox icon in the taskbar… (read more)

Hi, I have been using firefox for many years and never showed me an UAC popup requiring permissions to update firefox as soon as i clicked the firefox icon in the taskbar. Today suddenly required it. I am administrator in windows 10, and have automatic updates enabled as always. I am using 125.0.3 (64-bit) version. This could be a bug or a virus? i am worried that could have given permission to a virus to install something else when i pressed the firefox icon.

Asked by YoPispo 2 months ago

Last reply by zeroknight 2 months ago

  • Solved

Recaptcha Not Working in Firefox Specifically.

Recaptcha isn't working in Firefox. It works in Chrome, Opera, and Edge with no issues, it will either just go to a check mark or open the window with the pictures to cho… (read more)

Recaptcha isn't working in Firefox. It works in Chrome, Opera, and Edge with no issues, it will either just go to a check mark or open the window with the pictures to choose, on both regular pages and on the Google Recaptcha Demo site Google Recaptcha Demo site. But when I load a page that requires Recaptcha in Firefox, it just spins forever. It was working fine a few hours ago, and I didn't change any settings or anything in Firefox. I was filling out a job application and it worked fine, then I went to another job application and Recaptcha won't work at all, even on the Recaptcha Demo site.

I'm on version 125.0.3 (64-bit), on Windows 10. Not using a VPN or anything like that, just a standard Ethernet connection, with whatever Charter gives me.

Steps I've tried, none of which have helped:

1. Cleared Cookies. 2. Restart Browser. 3. Restart Computer. 4. Restart Modem and Router. 5. Opening Firefox in troubleshooting mode. 6. Ensured Firefox was up to date. 7. Reinstalling Firefox. 8. Turned Connection Settings to no proxy. 9. Turned off Enhanced Tracking Protection. (It's set on standard otherwise, and I didn't change it) 10. Release/Renew IP via Command Prompt.

I'm genuinely at a loss of what to do, after a couple of hours of searching around for solutions. I don't get how it just stopped working in the span of like ten minutes when I didn't change any settings or anything. Firefox is my main browser and it would be a tremendous pain to have to use another browser for any pages that require Recaptcha.

Any assistance or advice to solve this problem would be greatly appreciated!

Asked by coolman50002001 2 months ago

Answered by cor-el 2 months ago

Search Engine

I have made Firefox my default browser, and set Google as my default search engine. I'd like to keep it that way, BUT ... Every morning when I come to work and open my … (read more)

I have made Firefox my default browser, and set Google as my default search engine.

I'd like to keep it that way, BUT ...

Every morning when I come to work and open my browser and begin to search .. Yahoo comes up .. or Bing ???? I delete them, and again set Google as the default ... BUT FIREFOX CONTINUES TO REVERT TO YAHOO, or BING SEARCH RESULTS  ?!?!?!?!?!?

Even when I deliberately open Google and search in Google .. the results appear and then suddenly, a new window pops up with Yahoo results, covering up the Google results????

How can I make Firefox respond to the default search setting I choose????

This is intolerable. If I can't get ride of Yahoo and Bing and all these other inferior search engines, then I'm going to go back to using Chrome.

Asked by Kevin 2 months ago

Last reply by cor-el 2 months ago

Google won't keep me logged in

Hello! Google won't keep me logged in onto their services on Firefox, so that means for every time i open up Firefox I have to re-log in. I don't know why this happens, a… (read more)

Hello! Google won't keep me logged in onto their services on Firefox, so that means for every time i open up Firefox I have to re-log in. I don't know why this happens, and I want to keep myself logged in onto google services but I don't know how to toggle it. Please help thank u!

Asked by voicualex785 1 month ago

Last reply by voicualex785 1 week ago

Porn popped up! How do I protect my family

I was scrolling trying to make cards for Father's Day and there was a pornographic image where there should have been a fairytale castle coloring page. How do I make sur… (read more)

I was scrolling trying to make cards for Father's Day and there was a pornographic image where there should have been a fairytale castle coloring page. How do I make sure this does not happen again?

Asked by Kelly Coyne 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Firefox Browser

I got a notice from Mozilla that Firefox was updated over night. Now when I hit a link it goes to edge instead of Firefox. In the Firefox settings, it still says that F… (read more)

I got a notice from Mozilla that Firefox was updated over night. Now when I hit a link it goes to edge instead of Firefox. In the Firefox settings, it still says that Firefox is my default browser. I do not want to use Edge. How do I fix this. I have used Firefox for many years.

Asked by mmcdonald3945 5 months ago

Last reply by TyDraniu 5 months ago

  • Solved

Facebook News Feed on my laptop

For the past week, when I sign into Facebook, the news feed is constantly refreshing itself. Once in a while the first post will stay, but the remainder of the news feed … (read more)

For the past week, when I sign into Facebook, the news feed is constantly refreshing itself. Once in a while the first post will stay, but the remainder of the news feed keeps refreshing. It is impossible to read anything as posts flash on and off, mostly off. The news feed is the only thing that is affected, visiting pages for likes and groups load and display properly, as do the games I play. The same occurs if in the private window mode. This does not happen if in the Chrome browser. What can be done to correct this situation?

Asked by phambel 4 months ago

Answered by phambel 4 months ago

  • Solved

Firefox will not load websites

All of a sudden (started today) Firefox will not load ANY websites, except Mozilla/firefox websites. All previous bookmarks, links, and typed in addresses do not load. No… (read more)

All of a sudden (started today) Firefox will not load ANY websites, except Mozilla/firefox websites. All previous bookmarks, links, and typed in addresses do not load. No changes to virus protection, browser, or any other updates. Other browsers (chrome, opera) work fine.

Asked by owzatagain 5 months ago

Answered by zeroknight 5 months ago

  • Solved

Disable Norton Safe Search

I want to disable Norton Safe Search. I followed Inst. Menu, add ons, extension tab, clicked the 3 dots & then delete. Restarted my computer, but it's still there.… (read more)

I want to disable Norton Safe Search. I followed Inst. Menu, add ons, extension tab, clicked the 3 dots & then delete. Restarted my computer, but it's still there. I definitely need help.

Asked by joneseda 5 months ago

Answered by cor-el 5 months ago

Wrong currency showing on website

When i open my website from firefox, it shows my currency in LBP, in incognito, it shows in USD. aother browsers always show USD. So the problem is just in normal firefox… (read more)

When i open my website from firefox, it shows my currency in LBP, in incognito, it shows in USD. aother browsers always show USD. So the problem is just in normal firefox window

Asked by Ralph Bakhos 4 months ago

Last reply by cor-el 4 months ago

  • Solved

Google Sheets - Scrolling Issue

As of today, I am unable to scroll with my mouse in google sheets. The scroll bar on the right disappears and I'm taken to the bottom of the spreadsheet and can't scroll … (read more)

As of today, I am unable to scroll with my mouse in google sheets. The scroll bar on the right disappears and I'm taken to the bottom of the spreadsheet and can't scroll back up. I have to use CTRL+Home and then the arrow keys to go down the rows. This appears to be only on Firefox. I tried a different browser and it worked fine.

Asked by Maria Quetell 4 months ago

Answered by Sean Thomas 4 months ago

miss-type emaill address, how to remove them?

My vision is not good, so I often miss type things. So I enter things like[email@mail.com] instead of {email@gmail.com} and variations there of. So every time I go to a n… (read more)

My vision is not good, so I often miss type things. So I enter things like[email@mail.com] instead of {email@gmail.com} and variations there of. So every time I go to a new site, and I gave to enter my email address I get a list of miss-typed addresses with the correct one. Everything I try to search on how to to delete these erroneous entries, comes back on how turn off the option to use this function. I have how to delete old CC information and thing like that. but not miss-typed email address. Thanks in advance. McK

Asked by Goodtimebyall 3 months ago

Last reply by zeroknight 3 months ago

  • Solved

Firefox does not open links in Thunderbird emails, but Chrome and Brave do

Clicking on a link in a Thunderbird email does not cause Firefox (the default browser) to open that link. If either Chrome or Brave is set as the default browser, they w… (read more)

Clicking on a link in a Thunderbird email does not cause Firefox (the default browser) to open that link. If either Chrome or Brave is set as the default browser, they will correctly open the link. Obviously, the problem is with Firefox, not with Thunderbird. I raised this issue several years ago and have never received a response. I have drastically reduced my use of Firefox accordingly. I am primarily a Linux user (Ubuntu 20.04 LTS, gnome shell 3.36).

Asked by susankissinger 3 months ago

Answered by zeroknight 3 months ago

Disable autofilling/suggestions for e-mails/usernames

I've been searching for how to disable the little dropdown menus with emails you could use for a field, but I can't find anything. I made a clean install and found some… (read more)

I've been searching for how to disable the little dropdown menus with emails you could use for a field, but I can't find anything.

I made a clean install and found someone that had the solution, but I can't find this post anymore no matter how much I search.

There's no forms and autofill section for me under the privacy section of settings, whether it's been removed through updates or it's a bug for me (which would be weird if it were both the case on my current PC and the old one) I don't know.

All I know is that the solution involved going to about:config and changing a setting in there.

I don't want to just delete the entry by doing down arrow and delete.

Any help is appreciated!

Asked by tryspamming 3 months ago

Last reply by cor-el 3 months ago