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Can't sign in to online banking after Firefox update April 3rd (Ver. 87)

Windows 10, 64 bit. Firefox ver 87 For the past several days I have not been able to sign into my online banking at Scotiabank. When I enter my user name and password I i… (read more)

Windows 10, 64 bit. Firefox ver 87 For the past several days I have not been able to sign into my online banking at Scotiabank. When I enter my user name and password I immediately get an error message "Sorry, we couldn't complete your request". At the top it says "something went wrong" and the message comes from the Scotiabank site saying "generic-error". I've tried refreshing Firefox, removing all cache and cookies. Have tried restarting the computer. I note that Firefox appears to have updated itself on April 3rd and that appears to be when the problem started...could be just coincidental. Other web sites appear fine. I can use Microsoft Edge to log in to Scotiabank just fine as well, but I prefer Firefox. Anyone have thoughts on this? Thanks

Asked by jim.hedges 1 week ago

Last reply by samandapecora 2 days ago

Speed Dial 2 data recovery

I turned on my computer today and when I went to speed dial 2, it wasn't working. Restarting Firefox didn't help. I checked my extensions and found that it had been autom… (read more)

I turned on my computer today and when I went to speed dial 2, it wasn't working. Restarting Firefox didn't help. I checked my extensions and found that it had been automatically disabled. The challenge I'm facing is ... there were specific links that I 'need' that I cannot access. Is there a way to recover said data?

Asked by grumpygaijin 4 months ago

Last reply by grumpygaijin 4 months ago

  • Solved

Firefox account locked.

When I used a new computer to log into my Firefox account, the account was locked. Waited 24 hours but account is still locked. I could not find website that will assis… (read more)

When I used a new computer to log into my Firefox account, the account was locked. Waited 24 hours but account is still locked. I could not find website that will assist me in unlocking my Firefox account. Need someone to send me another link to my Yahoo email to unlock.

Asked by ronsuwa345 3 months ago

Answered by ronsuwa345 2 months ago

The scroll wheel does not work in Firefox

The scroll wheel is not working in Firefox. It works in other programs, so it is not a problem with my mouse. It just started today. I have cleared my data and cookies, a… (read more)

The scroll wheel is not working in Firefox. It works in other programs, so it is not a problem with my mouse.

It just started today. I have cleared my data and cookies, and restarted Firefox. I have not installed any new extensions in months.

This is a serious usability issue. I will have to switch to another browser, that will allow the use of the scroll wheel.

Asked by mwreding 2 months ago

Firefox: printing web page

Hello, sometime when i print a web page, firefox print only one page as the whole web page need far more paper. For example with this one https://www.scia.net/fr/support/… (read more)

Hello, sometime when i print a web page, firefox print only one page as the whole web page need far more paper. For example with this one https://www.scia.net/fr/support/faq/acier/coefficients-flambement

I ask another question, where can i choose the default printer ?

Hope for answers, best regards

Asked by matthieu.dassis 2 months ago

Last reply by Jonathan Watt 2 months ago

Find actually used proxy when configured to "Use System Proxy Settings"

The configuration on page General - Connection Settings is set to Use System Proxy Settings. How can I find out I which proxy my Firefox browser is actually using? Note: … (read more)

The configuration on page General - Connection Settings is set to Use System Proxy Settings. How can I find out I which proxy my Firefox browser is actually using?

Note: This very question has already been asked at https://support.mozilla.org/en-US/questions/1208062. It has an answer which is marked as Chosen Solution although the question owner explicitly stated it doesn't answer the question, and indeed it doesn't because it just says to look at the configuration page which doesn't contain the information. That thread has been archived. Perhaps it should be deleted or at least the Chosen Solution mark removed.

Asked by tilman.schmidt 1 month ago

Last reply by kd.gundermann 3 days ago

  • Solved

Pocket List Din drop-down menus has disappeared -

"Pocket List" has disappeared in the drop down menu under the "library" icon where it used to be not more than a few days ago. It's not under the Bookmarks icon, either.… (read more)

"Pocket List" has disappeared in the drop down menu under the "library" icon where it used to be not more than a few days ago. It's not under the Bookmarks icon, either. the "Pocket" icon is in the menu bar, and I can save items to Pocket, but can no longer locate the page with the articles. "View List" does appear when you click the Pocket icon, but it also saves whatever page you're on whether or not you want to save it.

Asked by hhartus 3 weeks ago

Answered by TyDraniu 3 weeks ago

browser is unsharp at second monitor

we use firefox with tablet and second bigger monitor. caused by last update the visibility at second bigger monitor is not sharp any more and the letters of all text are … (read more)

we use firefox with tablet and second bigger monitor. caused by last update the visibility at second bigger monitor is not sharp any more and the letters of all text are broken. In the paralle running tablet monitor all is best. All other apps did not have this problem.

How is it possible to change this ?

Asked by hilkka.schlums 1 week ago

Last reply by cor-el 6 days ago

  • Solved

lockwise : maintain updated password

I have firefox on windows with lockwise activated when I change a password on a site eg. FB, I have to maintain the password in lockwise. Is this correct ? It does not pr… (read more)

I have firefox on windows with lockwise activated when I change a password on a site eg. FB, I have to maintain the password in lockwise. Is this correct ? It does not prompt for update of saved password .. or do we have to activate a setting for this or does this feature not exist ? thanks for all info best regards, Guy

Asked by Guy Przytula 1 week ago

Answered by cor-el 5 days ago

Where is Header & Footer setting in firefox?

Hello! After upgrading Mozilla Firefox to version 86.0, the header and footer setup menu in the Page Setup section has disappeared. How can I change the header and footer… (read more)

Hello! After upgrading Mozilla Firefox to version 86.0, the header and footer setup menu in the Page Setup section has disappeared. How can I change the header and footer content in the new version?

Asked by rbeniwal0003 1 week ago

Last reply by Naheed 5 days ago

Blocky / Missing Text especially in Outlook

Firefox is not properly displaying text as shown in the attached screenshots. It mostly happens while on outlook.com, but it even happened while looking through settings… (read more)

Firefox is not properly displaying text as shown in the attached screenshots. It mostly happens while on outlook.com, but it even happened while looking through settings in Firefox. If you highlight the text it usually displays correctly as you can see at the bottom of the screenshot.

I check the AMD graphics driver and it it the latest one; should I uninstall and reinstall? Or is there something else that might be causing this?

Also, I tried blocking websites from using their own font, but that only made Outlook show a bunch of blanks instead of letters.

Asked by willnofalla 6 days ago

Last reply by TerryN21 6 days ago

Want to save a .JPG image as... A .JPG!!!!

Scroll through a web page. Hey - there's an image I want to save! I right click on it and select "View Image" to make sure the host site isn't doing anything stupid. N… (read more)

Scroll through a web page. Hey - there's an image I want to save! I right click on it and select "View Image" to make sure the host site isn't doing anything stupid. Nope - all good! Image shows up it it's own browser window, and address bar shows the path to the file on the host's server - AND IT ENDS IN ".JPG"

Right click - "Save Image As..."

Why THE HELL does the file dialog come up ONLY offering me the option to save as ".WEBP"???

It's shown in the browser as a JPG. I want to SAVE IT IN THE SAME FORMAT!  :(

Thanks...

Asked by ChipMoody 6 days ago

Last reply by cor-el 6 days ago

How do I get rid of this? I've tried everything! goto-searchitnow.global.ssl.fastly.net/v1/hp?aid=437038&data=aWlkPTQ2JnVpZD03NTc5NzYxNg==&dt=17062493096&tb=1

I have tried everything that I can find to get rid of that damn searchitnow, which replaced my preferred Google Search. I've looked for downloads, extensions, everything.… (read more)

I have tried everything that I can find to get rid of that damn searchitnow, which replaced my preferred Google Search. I've looked for downloads, extensions, everything. I've checked to make sure Google is my preferred search engine, and on and on. There is nothing. I have run Malwarebytes several times and it comes up clean.

How do I get this off my Mac? I am running OS X El Capitan 10.11.6.

Asked by tmcnamee 6 days ago

Last reply by FredMcD 6 days ago

  • Solved

Disqus and other comment boxes no longer appear.

Suddenly a week ago or so, Disqus comment boxes no longer appear. I reported it to a website that employs Disqus for commenting. They have been investigating for a coup… (read more)

Suddenly a week ago or so, Disqus comment boxes no longer appear. I reported it to a website that employs Disqus for commenting. They have been investigating for a couple of weeks with no response.

There was a question asked on this forum in 2013 that describes the Subject, but nothing since. Running on Window 10 Home.

This problem does not occur on my Windows 10 machine with Edge or Chrome browsers.

Nor does it occur on Ipad or Android browsers.

Thanks!

Asked by knipester 6 days ago

Answered by Scribe 5 days ago

  • Solved

Visual Glitches and Distortions

I can't remember when it started, but one day tabs on my Firefox browser suddenly started having visual issues where textures or pictures would show up as a vibrant green… (read more)

I can't remember when it started, but one day tabs on my Firefox browser suddenly started having visual issues where textures or pictures would show up as a vibrant green (more recently its begun highlighting some yellow as well). I've had similar problem in the past with videos instead, but I fixed that by updating my graphics card. This problem also affects text as well. Sometimes letters will be invisible, glitched beyond comprehension, or purple. I've tried turning off hardware acceleration, resetting Firefox to default, and completely uninstalling and reinstalling, but none of these have fixed it. I'll attach some images below. (this problem is specific to Firefox, Microsoft Edge works fine)

Asked by Ryan 6 days ago

Answered by strafy 6 days ago

inability to sign into my hotmail/outlook through Firefox

Hi! Glad someone is here to help! Last week I was signed out of my Hotmail account. Which is now technically Outlook, but I still have a Hotmail email address. I did not … (read more)

Hi! Glad someone is here to help!

Last week I was signed out of my Hotmail account. Which is now technically Outlook, but I still have a Hotmail email address. I did not sign out. Just came home to discover that I was signed out. I found the main Outlook sign up page, which also had "sign in" on it, which I clicked.

The next thing that showed up was a mostly blank page with the Microsoft squares, my email address, and password filled in in the upper left corner of the page. Underneath it said "next" which I clicked, and nothing happened. I tried to chat with Microsoft about it, and in the end I downloaded Chrome, which instantly let me into my account. I truly don't want to use Chrome. But so far my ability to access my account via Firefox has not been successful. I would be so happy if anyone could help me understand what is gong on, and how to fix it. Thank for reading this!!!!!! ps I have Linux as my operating system. I had someone who knows Linux well come to help me, but he couldn't figure it out either.

Asked by vkrull 6 days ago

Last reply by jscher2000 5 days ago