Firefox Support Forum

I have a brand spanking new system with Win 10 installed on SSD. I've been using it for about a month and it works great. MS updated edge over night (SURPRISE) and now Firefox has been slowed down considerably. For example. Facebook loads OK, but as I scroll down, the "Like", "Read More" , "Comment" links don't work for a bit. On this site trying to bring focus on this text area is laggy. Not like before update.

They seem to show up after a while, but it seems like every site is somehow s-lo-w-e-d since this 'update'. I re booted and also ran the 'quick fix" option but stuff is still slow.

Of course the update can NOT be rolled back. Do y'all imagine this is intentional or just my imagination?

After the latest update, I can only download individual pdf’s & can not download a summary page of pdf’s. I have several other browsers- which will do the downloads-MUCH prefer Firefox! This is a very recent occurrence, Firefox was working well prior to about a week ago... Please HELP!!! J.

I'm writing a comment to a co-worker and when I type " a quote it requires me to tap the space bar to have it print this is very bad. This does not happen in Windows 10 when I writing code or working in MS-Word how do I stop this from happening? I want to be able to type a the Quote Mark and have it print on the screen.

In FF I get random characters when typing in the address bar, print to pdf, save to file name bars. Only happens in FF, other programs and browsers work fine. t88 s1nt9nc1 tya1d 9n n8t1aadp

setting up new win 10 desktop. firefox browser and thunderbird email... when i try the mail to: button i am asked to choose from sveral online services. i want the mail to go thru my thunderbird account as it does on my other machines. i tried selecting another program in application preferences but it doesn't seem to work. come on guys, this is basic stuff. what's going on???? please? i need this feature!

Hi I submitted a reply to question 1293608 an hour or so ago. I think I should have made a NEW question instead of replying to an old question that has been resolved. Maybe my question will get lost...

There was a message saying it has to be reviewed by someone first... Is there a way I can retrieve what I wrote so that I can re-post it as a new question? I can't find it anywhere, and don't want to have to re-invent it.

Thank you. Jan

Hi,

On your DNS-over-HTTPS (DoH) FAQs page https://support.mozilla.org/en-US/kb/dns-over-https-doh-faqs#w_how-did-mo..., under the question "How did Mozilla choose Cloudflare as a trusted resolver?", the link to Cloudflare's privacy notice resolves in a 404. Can you please update it to point to Cloudflare's privacy notice with respect to 1.1.1.1 and Firefox?

Thanks, James

After installing FF 79, we lost the ability to properly view material that require Java script. We verified that Java script was still enabled - it is. Chrome works perfectly on the same items. This situation created an unknowing error on our part, in that, trying to go back to 78.02, we ran into a compatibility issue with the profiles folder / files. Saving the profiles in 79 stamps them accordingly, and will not allow that folder to be used on 78.02. That unleashed 2 day's worth of struggle to get back to 78.02 with everything we had customized, plus our bookmarks. We found this compatibility issue very hard to crack using the FF help system, but eventually we succeeded by manually creating a "new folder", and copy / pasting all the files, deleting the compatibility.ini. We then invoked this default New Folder and got back to normal. And yes, Java-based items are working normally again. There seems to be no grumbling on the web (at least, as yet) about what we regard as a bug, but we did waste a couple of days on this, and are now carefully "Not now"-ing the update to 79 message, until more info is available and a fix is offered.

Hello! I want to start using firefox instead of chrome, but there is a strange problem — i can't copy. Command+C doesn't work, I can do it only by right click or if I choose "copy" from "edit" in menu bar. But of course i used to command+C. Everything good with other shortcuts. What could be the problem?

I notice that since upgrading to version 79.0, I have to click a bookmark twice before Firefox will start navigating to the page.

This occurs for bookmarks, homepage Top Site shortcuts, or even if I type a URL into the address bar and press enter.

The first time I click or press enter, Firefox does nothing. I either have to click again or press enter again. After the second time, Firefox navigates to the page.

It's almost as if the first click is being ignored.

This seems to only occur after the browser is first opened. I can repeat the behavior by closing the browser and then re-opening it.

This was not a problem with the previous version. Only since 79.0.

When I open my firefox browser it shows in task manager that I have 5 windows open but I only have 1 open. I am concerned someone is hacking me. I have closed Firefox in with task manager and rebooted but the pproblem still persists. What do I do?

Trying to delete autofill entries. Highlighting and hitting delete does not work. Tried shift delete and that does not work. Tried highlighting by arrows or by mouse. Firefox us up to date.

Entries just seem to get added without me keying them. List is now getting ridiculously long.

Added Firefox Voice. Now what? How does it work? Honestly HATE these "ADD ON" products as there's no info on how to use them. While the concept is great for most of them... I can never figure out how to use them. Not upset with anyone it particular, just wish this was an easier process. Help.

I just got the Firestick, mainly because it allows you to use a web browser (as opposed to Roku). Apps display fine. But Firefox is so big that I only see the middle of the window. I can't even get to the "hamburger" section, nor the top bar to see if it's running in maximized. I'm assuming it's running as an app, though, because I do have the option to request a desktop site (same problem with that.)

Is there some setting that I'm missing? I've seen the stuff about holding down the menu key and hitting the rewind button, but that does nothing. And, when I hold down the menu key, I see the various options (such as installing tabs), but nothing about shrinking the screen size.

Any assistance would be very much appreciated.

- Russ

Hi, my name is Dan. Have enjoyed Firefox for over 17 years. I have uninstalled and reinstalled latest Firefox 4 times. First 2, dialogue box appeared, cannot locate VCRUNTIME 140_I.dII, continue install. Second 2 attempts, did not appear. Now cannot sign in. Click login, opens tab but nothing happens. Click options nothing happens. Have checked firewall settings. Have tried USB Debubbing with Android Firefox and Firefox Nightly, both said to be incompatible. Stay Safe. Thank you in advance .Kind regards, Dan

When I key www.<website>.com in location bar and hit enter, Firefox uses http://www.<website>.com, not httpS://www.<website>.com, to find the website. Most of the time the http:// version does not resolve to a website. It just hunts and hunts and hunts. This same thing happens many times when I click on a link in gmail which I open in Firefox.

Since we are all supposed to be using httpS:// these days, why doesn't Firefox default to https://?

Is there some setting that I'm missing?

Thanks, Caitlin