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monitor does not work: Application error: a client-side exception has occurred (see the browser console for more information).

No way to ASK a question in the Monitor section, there is no GET HELP button. Application error: a client-side exception has occurred (see the browser console for more i… (read more)

No way to ASK a question in the Monitor section, there is no GET HELP button.

Application error: a client-side exception has occurred (see the browser console for more information).

In general, getting to the "ask a question" button in the support website is like finding hens teeth.

Didn't there used to be a Discussions forum, where you could see all of the questions being asked?

Asked by FireFoxSucks 2 hours ago

Last reply by jscher2000 - Support Volunteer 2 hours ago

BLOCKED by Cloudflare

Since the last Firefox update I have been unable to login to my bank's website. Attached is a screenshot of the message that appears. As a test I tried logging in with … (read more)

Since the last Firefox update I have been unable to login to my bank's website. Attached is a screenshot of the message that appears. As a test I tried logging in with Google Chrome and was successful so it is likely something with the last update of Firefox. Note that I am using Windows 7 and do not want to change to a newer version.

Asked by DONALD SCHARDT 8 hours ago

Last reply by jscher2000 - Support Volunteer 6 hours ago

Long time Firefox user here. Had to load Chrome for a given compatiblity. Don't see a option to return Firefox as my default browser. Please advise.

Subject says it. Chrome has taken over as my default browser. Need to keep Chrome on my Win7 PC, but want Firefox 115.2.0 to continue as my default browser. Please advise… (read more)

Subject says it. Chrome has taken over as my default browser. Need to keep Chrome on my Win7 PC, but want Firefox 115.2.0 to continue as my default browser. Please advise how to get back to Firefox as my default...

Asked by raymond_larue 7 hours ago

Last reply by jscher2000 - Support Volunteer 6 hours ago

Create users with separate history/cookies/logins etc. and access them easily

Hi there, I'm migrating from Arc Browser and I was looking for a way to have two profiles, one for personal and one for work; for each have separate browsing history, co… (read more)

Hi there,

I'm migrating from Arc Browser and I was looking for a way to have two profiles, one for personal and one for work; for each have separate browsing history, cookies etc. and be able to switch between them either with a keyboard shortcut or in two clicks like in Arc.

If I understand correctly I can separate the users by going to about:profiles and creating such profiles, however the switch between them doesn't seem as seamless. I guess I'd like to create two separate workspaces rather than profiles, with complete separation of everything I do within each.

I tried the Multi-Account Containers extension but it doesn't seem to be this its purpose.

Hope I was clear in the explanation, apologies for the newbness.

Thank you!

Asked by Enrico 13 hours ago

Last reply by TyDraniu 9 hours ago

Refresh translated to 'Opfrissen'

I do not know how I got there, but I somehow got into a situation where I could push a button 'Refresh', or in Dutch 'Opfrissen'. Firefox then started to remove settings … (read more)

I do not know how I got there, but I somehow got into a situation where I could push a button 'Refresh', or in Dutch 'Opfrissen'. Firefox then started to remove settings and extensions. Which is all well documented if you know it. But the user interface is just crap here. Especially in Dutch. Because 'opfrissen' is something that sounds totally innocent in my native language. I at most expected it to remove some cache memory. The last thing I expect pushing a button with that name is that it does what it did, without any warning! PLEASE change that. And please do not translate it with 'opfrissen', just explicitly say: Go back to standard configuration and remove extensions. I am not dumb that I could not understand what that should do. Opfrissen.... Pfff, please change at least the translation!

And I got really angry when it happened!

Asked by marcwentink 16 hours ago

Last reply by TyDraniu 10 hours ago

SOCKS5 authentication

Today I tried using a Socks5 proxy that requires user and password. It seems that this is still unsupported as already concluded in https://support.mozilla.org/en-US/ques… (read more)

Today I tried using a Socks5 proxy that requires user and password. It seems that this is still unsupported as already concluded in https://support.mozilla.org/en-US/questions/1237174 and https://bugzilla.mozilla.org/show_bug.cgi?id=122752

Any news on this?

Kind regards,

aanno

PS: I _was_ able to use the very same proxy with curl with

curl --proxy-user user1:pass1 --socks5 "http://localhost:1080" https://www.google.de

Asked by aanno 16 hours ago

Last reply by TyDraniu 10 hours ago

Error Message

I have been signing in to a certain secure website for years on Firefox. In the last 24 hours, it won't let me sign in and all I see is: "Bad Request Your browser sent… (read more)

I have been signing in to a certain secure website for years on Firefox. In the last 24 hours, it won't let me sign in and all I see is:

"Bad Request

Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit."

I have tried 20 times. There is nothing wrong on the website; my wife can access the same on her Mac computer.

Any advice? Thank you

Asked by rick.orzy 14 hours ago

Last reply by zeroknight 12 hours ago

Microsoft 365 cannot login via Mozila while there is no problem with edge

Dear Sir/Madam I have set up a new Microsoft Surface pro 7 with fresh Win11 23h2 and office installation. The latest Firefox 122.0.1 has been downloaded. Problem: Whe… (read more)

Dear Sir/Madam

I have set up a new Microsoft Surface pro 7 with fresh Win11 23h2 and office installation.

The latest Firefox 122.0.1 has been downloaded.

Problem:

When i sign in to my Microsoft 365 account for the first time everything goes smooth and get all authentication steps.

BUT

1. I never reach the Microsoft 365 page and return back to Microsoft log in page

"https://www.office.com/?trysignin=0"

2. if I insist in Trying I get in a loop and i get the error message "AADSTS50196 authentication error,"

3. I have tried to clean Cookies cash. The only difference now is that i do not get in that indefinite loop but i have to reenter the sign in credentials and again reach the log in screen.

4. I have entered the office.com, Microsoft.com, hotmail.com as trusted sites but problem same

5. No issues in that particular Surface pro to sign in Microsoft 365 site via edge

6. No issues to sign in Microsoft 365 in my other computers via Mozila. It happens to that particular surface new installation

Any help/Troubleshooting will be appreciated

Asked by almyroudis 2 days ago

Last reply by jonzn4SUSE 13 hours ago

Restoring sessons

I am one among many who keep a lot of windows open for reference. When my compootie shuts down inadvertantly I am avle to use "Restore Session" to get these back. But occ… (read more)

I am one among many who keep a lot of windows open for reference. When my compootie shuts down inadvertantly I am avle to use "Restore Session" to get these back. But occasionally the system shuts down and I am unable to restore anything, and this can cost me tens of hours os referencing, and untold hours of productivity.

Could you save the open windows in an easily accessible file that we could use to restore previous sessions? This would save a lot of us considerable grief.

Asked by mstocker 23 hours ago

Last reply by jonzn4SUSE 14 hours ago

Unable to log in to Fidelity account

Yesterday morning everything was fine. I attempted to check something last night on my Fidelity account, and got the following message: "Sorry, we can't complete this a… (read more)

Yesterday morning everything was fine. I attempted to check something last night on my Fidelity account, and got the following message: "Sorry, we can't complete this action right now. Please try again." Same this morning. Fidelity could not figure it out, and is sending me to you for assistance.

FYI: I am able to connect to all other accounts I attempted: NY Times, Chase bank, etc. Also, when I tried to log in to Fidelity via Microsoft Edge, I was able to get in. (NOTE: I DO NOT wish to use Edge or any other browser - I prefer Firefox)

Can someone help me?

Asked by jf360cpw 16 hours ago

Last reply by zeroknight 15 hours ago

Firefox as default browser

I suspect that a recent Microsoft update changed the default browser on my computer from Firefox to Microsoft Edge so everything now opens in Edge instead of Firefox. W… (read more)

I suspect that a recent Microsoft update changed the default browser on my computer from Firefox to Microsoft Edge so everything now opens in Edge instead of Firefox.

When I checked in Firefox Settings I saw that Firefox was supposedly still the default browser. I hoped that by re-selecting Firefox as the default it would take things back to the way I liked them (Firefox as default), but I'm still stuck with everything opening in Edge and am very unhappy about that. I like the greater privacy of using Firefox, and I prefer the way it works.

How can I disable or completely get rid of Edge and get back to Firefox as default browser? I don't like being spied on, and I don't like having my choices disabled and being forced to do something I didn't choose.

If someone can help I would appreciate it greatly but in replying, please bear in mind that I'm a 76-year-old retired carpenter more familiar with hammers than with computers.

Al R.

Asked by alreu 1 day ago

Last reply by zeroknight 20 hours ago

Youtube player in normal videoplayer is in the wrong ratio

Hello, I am writing this as I have yet to find any answers My problem lies in the fact that while browsing on YouTube the ratio suddenly changed with no warning. When in… (read more)

Hello, I am writing this as I have yet to find any answers

My problem lies in the fact that while browsing on YouTube the ratio suddenly changed with no warning. When in a private window it does not change the ratio and I have no idea as to why. I have tried to restart both FireFox and my computer, but none of this have helped, I then tried disabling all my extensions, this also did not help, and as I have yet to find anything about this problem elsewhere I hope that I could get my answer as to why this has happened, and how to fix it

The first picture is the ratio that is the "normal" and the second is should be, does anyone have any answers?

Asked by Carl Peter Conrad 1 day ago

Last reply by cor-el 1 day ago

BING - I WANT TO GET RID OF IT FOREVER. There are 22 people asking how to do this & not one answer

BING - I WANT TO GET RID OF IT FOREVER. There are 22 people asking how to do this & not one answer. how do I get rid of it? I NEVER WANT TO SEE IT AGAIN IN MY LIFE… (read more)

BING - I WANT TO GET RID OF IT FOREVER. There are 22 people asking how to do this & not one answer.

how do I get rid of it? I NEVER WANT TO SEE IT AGAIN IN MY LIFETIME

Also, I just wanted to restore the Basic Toolbar- that mysteriously disappeared. There was no option for that under the hamburger & more tools. Instead I now have a 3rd toolbar because of the customization options -- & I don't know how to get rid of that/ It appears UNDER my tabs bar.

Asked by msfaboo 2 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago