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Firefox suddenly stopped working

Please advise what I need to do to make Firefox work again. Have not changed any settings. I noticed it had stopped working as I was listening to radio via web, and there… (read more)

Please advise what I need to do to make Firefox work again. Have not changed any settings. I noticed it had stopped working as I was listening to radio via web, and there was sudden silence. Then discovered I could not update ANY websites, not just the one for the radio program. The web pages simply do not load, and they do not stop trying to load. However 0 wrong with internet connection, can browse without any problems using Microsoft (ugh).

Asked by allison_muir 6 days ago

Answered by allison_muir 6 days ago

  • Solved

Firefox not working

Hi I went to my email provider earlier on and Firefox froze saying that a copy was running and to close - which I did. But Firefox will not access any website: just the … (read more)

Hi I went to my email provider earlier on and Firefox froze saying that a copy was running and to close - which I did. But Firefox will not access any website: just the normal waiting message.

I did a hard reboot. No joy. I tried a download. No joy. I am using Brave at present to access you. Everyhting else, email etc is working fine.

Any advice please.

Asked by Austrianpeter 6 days ago

Answered by Termy 6 days ago

  • Locked

This is 2021. White-on-black is NOT an acceptable DEFAULT theme for our favorite browser.

bold textThis is 2021. White-on-black is NOT an acceptable DEFAULT theme for our favorite browser. duplicate https://support.mozilla.org/en-US/questions/1363900 … (read more)

bold textThis is 2021. White-on-black is NOT an acceptable DEFAULT theme for our favorite browser.

duplicate https://support.mozilla.org/en-US/questions/1363900

Asked by Bill Mayhew 1 week ago

  • Solved

1password add-on / extension

Trying to install latest add-on for 1password in ESET Banking and Payment Protection Firefox browser. No matter how I try I get a message saying installation aborted add… (read more)

Trying to install latest add-on for 1password in ESET Banking and Payment Protection Firefox browser. No matter how I try I get a message saying installation aborted add-on corrupt. Why?? I have contacted 1password and ESET and now Mozilla... I have this add-on installed in "regular" Firefox and it seems to be fine.

Asked by Tara 1 week ago

Answered by Tara 1 week ago

  • Solved

Version 96 produces black screen and color theme, and it's uneditable

Version 96 installed, it produces an unacceptable black screen and barely readable font, color theme is not liked, and it's uneditable. Cannot roll back to Version 95.0.2… (read more)

Version 96 installed, it produces an unacceptable black screen and barely readable font, color theme is not liked, and it's uneditable.

Cannot roll back to Version 95.0.2 or use 95.0.2's profile in 96. Attached is the error message I get when I try to use 95.02's profile in 96--it's the exact opposite of what I'm trying to do.

How do I either roll back to Version 95.02 or edit 96's color scheme?

Thank you

Eric Hines

Asked by eehines 1 week ago

Answered by jscher2000 1 week ago

  • Solved

End of Life Dates for Firefox Browser

I have been assigned a task to get the end of life dates on each of these versions of Firefox. Can you please point me in the right direction to obtain this information?… (read more)

I have been assigned a task to get the end of life dates on each of these versions of Firefox. Can you please point me in the right direction to obtain this information? Thanks!

Firefox 17.0.10 Firefox 17.0.5 Firefox 24.8.0 Firefox 3.6.13 Firefox 38.0.1 Firefox 38.6.1 Firefox 45.0.1 Firefox 45.2.0 Firefox 52.0.2 Firefox 52.1.0 Firefox 52.1.1 Firefox 52.1.2 Firefox 52.2.0 Firefox 52.2.1 Firefox 52.4.1 Firefox 52.5.1.1 Firefox 52.5.2 Firefox 55.0.3 Firefox 56.0.1 Firefox 57.0.2 Firefox 60.6.1 Firefox 60.6.2 Firefox 68.4.1 Firefox 78.3.0 Firefox 78.3.1 Firefox 78.4.0 Firefox 78.4.1 Firefox 79.4.1

Asked by sp3lm 1 week ago

Answered by jscher2000 1 week ago

  • Solved

pdf viewer

FF has hijacked my PDF files, i.e. opens them online by default. I have selected "open in Acrobat 9.5" in the Settings menu / Applications, but it still opens the files i… (read more)

FF has hijacked my PDF files, i.e. opens them online by default. I have selected "open in Acrobat 9.5" in the Settings menu / Applications, but it still opens the files in the web viewer. How do I stop that short of uninstalling Mozilla? I am using Windows 7 Enterprise and this problem just started with the last FF update.

Asked by jdpower 1 week ago

Answered by FredMcD 1 week ago

  • Solved

Icon Firefolx on the screen

Since a while I have the browser MS Bing, if I click on the icon Firefox on my screen. My latest Firefox Version dated from the 7th January 2022 (x64 de). What is the pro… (read more)

Since a while I have the browser MS Bing, if I click on the icon Firefox on my screen. My latest Firefox Version dated from the 7th January 2022 (x64 de). What is the problem? Regards, Erwin

Asked by rueduscheid 1 week ago

Answered by cor-el 1 week ago

  • Solved

I have a Home Page (https://www.portalbella.com/pages/Cletis/) that I cannot sign into (to edit) in Firefox but I can in Microsoft Edge. Any Ideas?

Portalbella web site use to say use IE9 (which no longer exists). So why can I sign in with Edge but Firefox says invalid ID or Password? I may have to start all over aga… (read more)

Portalbella web site use to say use IE9 (which no longer exists). So why can I sign in with Edge but Firefox says invalid ID or Password? I may have to start all over again or just use Edge.

Asked by Cletis 1 week ago

Answered by Cletis 1 week ago

  • Solved

No option for saving credit card details in 95.0.2

Hey everyone, I recently had to do a PC reset and thus lost all my files, settings and programs FF included. Upon reinstalling I don't have the option to save, view or sy… (read more)

Hey everyone,

I recently had to do a PC reset and thus lost all my files, settings and programs FF included. Upon reinstalling I don't have the option to save, view or sync credit card info. The whole section is missing from my settings.

I have already gone to about:config and enabled both of the autofill settings to true (as suggested in other Q&As) and restarted multiple times with no luck.

Any ideas why I would be missing this option?

Asked by andrewwilsonhannah 1 week ago

Answered by cor-el 1 week ago

  • Solved

Older Firefox version

I have received several notices telling me that I was running an older version of Firefox and that I should update. I was running Firefox 78 on a 2007 iMac version 10.11… (read more)

I have received several notices telling me that I was running an older version of Firefox and that I should update. I was running Firefox 78 on a 2007 iMac version 10.11.6 I downloaded the newest version of Firefox, 91 and without checking I replaced my 78 version. I found out later that Firefox 91 will not run on my iMac as it is not running version 10.12 or higher. My machine is too old to upgrade beyond 10.11.6 I would like to download Firefox 78. Actually I would prefer to reinstall 78 so I could retain my bookmarks. Is this possible? I have tried to find a version 78 to download but keep getting version 91.

Asked by Dallas-OR 1 week ago

Answered by James 1 week ago

  • Solved

Google's two step sign in allows you to 'trust' a device to bypass the second step. I can't get it to work with Firefox

When I sign in to my Google account on my PC it sends a link to my phone for me to click "Yes it's me" to authenticate the sign in. The Google sign-in screen on my PC (Fi… (read more)

When I sign in to my Google account on my PC it sends a link to my phone for me to click "Yes it's me" to authenticate the sign in. The Google sign-in screen on my PC (Firefox browser) has a checkbox to 'trust' this device. Even though I select that option it still insists on sending the phone link to click on. How do I get Firefox/Google to remember the 'trust' checkbox state?

PS. I don't like cookies or browsing history to be saved, but do allow certain exceptions.

DickyOZ.

Asked by DickyOZ 1 week ago

Answered by cor-el 1 week ago

  • Solved

QuotaExceededError: The quota has been exceeded

Quota has been exceeded i get this error frequently while using freshdesk in Mozilla Firefox every time I have to clear cookie and cache and restart Firefox also tried up… (read more)

Quota has been exceeded i get this error frequently while using freshdesk in Mozilla Firefox

every time I have to clear cookie and cache and restart Firefox

also tried updating Firefox

I'm using since more than 2years but this issue is since last 2 months only

Please help

Asked by Maddy 3 months ago

Answered by TyDraniu 3 months ago

  • Solved

Excessive RAM usage

Hello. I and a friend of mine are having trouble with firefox, it seems to be using excessive ammounts of ram as pictured. I only had two tabs open and two addons install… (read more)

Hello. I and a friend of mine are having trouble with firefox, it seems to be using excessive ammounts of ram as pictured. I only had two tabs open and two addons installed when I took that screenshot. Any help would be appreciated, thanks in advance.

Asked by randydarkshade 1 week ago

Answered by cor-el 1 week ago

  • Solved

Adobe PDF versus Firefox HTML Document

My Adobe PDFs have all switched to Firefox HTML documents without my wanting or ever requesting it to happen. Are you able to tell me why this might have happened? Would… (read more)

My Adobe PDFs have all switched to Firefox HTML documents without my wanting or ever requesting it to happen. Are you able to tell me why this might have happened? Would you have a step-by-step guide for idiots to reverse this change-over and get back my PDFs? Please remember that I am 72 and a tad slow on the technical side. Thanks for any help you might be able to offer.

Asked by ian.thomson49 1 week ago

Answered by TyDraniu 1 week ago

  • Solved

Firefox 95 no longer changes focus in Ubuntu

Recently started that Firefox 95 no longer changes focus in Ubuntu 20.4 when mouse click is applied. Another Firefox window can be selected through taskbar mouseover on t… (read more)

Recently started that Firefox 95 no longer changes focus in Ubuntu 20.4 when mouse click is applied. Another Firefox window can be selected through taskbar mouseover on the logo or by minimizing one Firefox window to get to another Firefox window. A simple mouseover, no click, changes focus from Firefox to a window from another application and back to Firefox. This too is a new behavior. But, neither mouseover nor mouse click will change focus to another Firefox window.

Asked by Bulbman 2 weeks ago

Answered by Bulbman 1 week ago

  • Solved

Using Firefox via Linux Ubuntu 20.4 for Crypto trading

Receiving the following message when trying to log onto well know and compliant crypto website: 403 ERROR The request could not be satisfied. Request blocked. We can't co… (read more)

Receiving the following message when trying to log onto well know and compliant crypto website:

403 ERROR The request could not be satisfied. Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.

Never had this problem in recent past, only after updating Firefox to 93 (64-bit) Linux Ubuntu 20.4. I DON'T USE CLOUDFRONT. So what else may be the issue? Thank you.

Asked by starseed99 2 weeks ago

Answered by FredMcD 1 week ago