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  • Solved

Widevine CDM stopped working on Firefox ESR after June 1st, 2021 upgrade.

Hi. I've noticed similar messages like this after previous Firefox upgrades, but not for the latest. My Firefox ESR was automatically updated to 78.11 on June 1, 2021. Si… (read more)

Hi. I've noticed similar messages like this after previous Firefox upgrades, but not for the latest.

My Firefox ESR was automatically updated to 78.11 on June 1, 2021. Since then I have not been able to access Amazon Prime. The error says:

Your web browser is missing a digital rights component.

In your web browser’s address bar, type about:addons, press Enter, and then on the left, click Plugins. For the Widevine Content Decryption Module, select Always Activate, and then refresh the video’s page and try watching the video. If the video doesn’t play, go back to Plugins, click the gear icon at the top of the page, and then click Check for Updates. When the plugins have updated, refresh the video’s page, and then try watching the video.

The suggestions get me no where. It is already on "Always Activate" and newer updates are available.

I tried uninstalling and reinstalling a early version, but this does not work either. I get a message at the top saying that "Firefox is installing components needed to plate the audio or video on this page. Please try again later." "Later" is apparently never.

Has any else had this issue? Any suggestions would be appreciated.

Asked by michaelvcooper1 1 week ago

Answered by bvandyk 3 days ago

  • Solved

SEARCH BAR

Hi, for some reason when i start to type a subject into the Firefox search bar, it goes into the top search bar and a drop down list appears with some of the links i hav… (read more)

Hi, for some reason when i start to type a subject into the Firefox search bar, it goes into the top search bar and a drop down list appears with some of the links i have used before that start with the first letter,i.e if i start to type Orange a drop down list appears with all suggestions starting with O ,its doing my head in...have attached screenshots,thanks for any help .

Asked by 24008943 3 days ago

Answered by TyDraniu 3 days ago

  • Locked

menu bar colour

[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1340197. Please follow up there, thanks.] I posted a question re menu bar colours and received a rep… (read more)

[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1340197. Please follow up there, thanks.]

I posted a question re menu bar colours and received a reply but now I cannot find my original question to continue the conversation. How do I do that? Help me please.

Hello ·´¯`·...¸>-)))º> ~dbben Thanks for reply. I see the 'simple themes' box but it doesn't give me what I want; ie there is still no option to colour in the menu bar. The options displayed under 'more themes' completely baffles me. What are they supposed to do? I dare not select one (even if I could see how) in case I cannot return to the theme I have at the moment. Neither is there any indication that I can see that tells me which theme is currently set. Chris

Asked by Chris 3 days ago

  • Solved

Suchfunktion in der Adressleiste auszuschalten

Hallo Seit einigen Tage versuche ich die Suchfunktion in der Adressleiste auszuschalten. Egal was ich mache, die Suche in der Adressleiste lässt sich nicht deaktivieren. … (read more)

Hallo

Seit einigen Tage versuche ich die Suchfunktion in der Adressleiste auszuschalten.

Egal was ich mache, die Suche in der Adressleiste lässt sich nicht deaktivieren.

Wenn ich einen neuen Tab öffne, dann habe ich da ein Suchfeld. Möchte ich dort etwas eintippen springt, das einfach in die Adressleiste.

keyword.enabled habe ich auf false gestellt.

In den Einstellungen eine eigene Suchleiste.

Inhalte des Firefox-Startbildschirms ist eine eigene Suchleiste eingestellt. Und diese benutze ich zu 90 % und sonst die Suchleiste, aber niemals die Adressleiste.

Was kann ich tun?

Vielen Dank und Gruß Robert robert.jordan@gmx.at

Asked by Robert 4 days ago

Answered by Franz_von_Suppe 3 days ago

  • Solved

I'm seeing a miniture Firefox icon in the main taskbar even though Firefox isn't running

Perhaps this is some artifact of being on Firefox 89.0 but I've noticed that even though Firefox isn't running - even Task Manager has no mention of it - a small icon of … (read more)

Perhaps this is some artifact of being on Firefox 89.0 but I've noticed that even though Firefox isn't running - even Task Manager has no mention of it - a small icon of Firefox is shown in the main taskbar all the time.

Asked by Tom_Young 4 days ago

Answered by jscher2000 4 days ago

  • Solved

Firefox not starting up full screen since last update

Firefox used to open full screen. Since last update I need to manually maximize the window. I have already changed the properties of the shortcut to Start Maximized (wi… (read more)

Firefox used to open full screen. Since last update I need to manually maximize the window. I have already changed the properties of the shortcut to Start Maximized (windows 10) Solution please to have Firefox start maximized.

Asked by nevillemac58 1 week ago

Answered by nevillemac58 4 days ago

  • Solved

Firefox 89

Whoever thought Firefox 89 was a good idea is not someone with whom I agree. 89 is awful - I disregarded the update notice for days but then got sick of the reminder. BAD… (read more)

Whoever thought Firefox 89 was a good idea is not someone with whom I agree. 89 is awful - I disregarded the update notice for days but then got sick of the reminder. BAD idea on my part. Is there any way to get rid of the topmost "tab" - they ARE NOT tabs - bar? I really liked the previous tabs that LOOKED LIKE TABS and DID NOT TAKE UP MORE ROOM on the page. Can I go back to the previous version? This one is really bad. Like, REALLY bad. Firefox "developers" need to give an option to check out the new update before committing to it.

Asked by srbevans 5 days ago

Answered by Felipe 4 days ago

  • Solved

highlighted text no longer identifiable

How can I restore the old style of highlighting text--grey background behind black text? It's being highlighted, but I can't see it. Happening with Firefox and Thunderb… (read more)

How can I restore the old style of highlighting text--grey background behind black text? It's being highlighted, but I can't see it. Happening with Firefox and Thunderbird.

This happened when I more-or-less simultaneously updated to macOS Mojave (10.14.6}, Firefox 89, and is also happening with Thunderbird (but I can't tie it to any specific update).

Is this an issue with Firefox and Thunderbird, or with Mojave?

Asked by Wimsey 4 days ago

Answered by Wimsey 4 days ago

  • Solved

Mozilla Contact Info

I need an email address or a phone number to contact support. Forms do not have answers for my problem. And the contact and the support pages have no information on how t… (read more)

I need an email address or a phone number to contact support. Forms do not have answers for my problem. And the contact and the support pages have no information on how to contact Mozilla which is extremely messed up. Does anyone have this info?

Asked by Dominique 5 days ago

Answered by Chris Ilias 5 days ago

  • Locked

89.0 update changed theme

Update 89.0 changed the browser theme to something I don't like, too pale and pastel. Options to change back to what I had aren't available. The options presented are now… (read more)

Update 89.0 changed the browser theme to something I don't like, too pale and pastel. Options to change back to what I had aren't available. The options presented are now uglier than this sick looking theme.

How do I undo 89.0 update? Pretty much looks like (from release notes on another post) 89.0 has nothing at all to do with security and it's just someone at Firefox wanting to change things just for the sake of changing things.

I hope Firefox isn't going to start doing silly things like moving the first floor to the second floor and the second floor to the first floor just because some administrator feels like it.

Asked by lee37 1 week ago

Last reply by Chris Ilias 4 days ago

  • Solved

Firefox 89 on Linux : use not existing Helvetica font broke lot of website

I have Firefox ESR on debian Linux , I didn't have Helvetica font on my font: i didn't need it. With Firefox ESR : the font used for github menu or for twitte are "Libera… (read more)

I have Firefox ESR on debian Linux , I didn't have Helvetica font on my font: i didn't need it.

With Firefox ESR : the font used for github menu or for twitte are "Liberation Sans" But on 89 version , on same computer with same font preferences : it's the unexisting Helvetica : then website are really awful.

How can than happen ? How can i fix this , I really don't need Helvetica, why is this font set ?

I put some screenshot showing the issue and the preferences set.

Thanks you

Asked by Shnoulle 5 days ago

Answered by Shnoulle 5 days ago

  • Solved

Feedback or Requests to Firefox devs: Update Firefox Update system for platform specific releases

I request a new FireFox update system be adopted. For platform specific releases, the version checker first checks to see if a particular letter (or number) exists, if ye… (read more)

I request a new FireFox update system be adopted. For platform specific releases, the version checker first checks to see if a particular letter (or number) exists, if yes and the version is different (or higher) it becomes a platform specific sub-version release. Example: for Windows specific releases, the version-checker looks to see if ‘w’ exists, if yes it is Windows platform specific. If not but the version is different or higher then it is a universal update. Same principle applied to each platform. This means mac & linux users are not being nagged multiple times a day to update to a version that has no applicable changes to it for their platform. At least two of the previous three updates have been Windows specific updates, not applicable to other platforms. By the looks, some of these minor updates might only apply to 1.2% (or much less) of Windows users whom actually use that tool or function. This update system change is so simplistic and should only require one extra line of code in the update-checker. Of course, platform specific devs would need to remember to add the platform specific key to the version of the sub-version release and also the version file online.

I’ve been wanting to make this request for a while but the FireFox Feedback option has been disabled for a period of time. Any other avenues to make this request?

Asked by Nemosfins 5 days ago

Answered by Seburo 5 days ago

  • Locked

Feedback

How can I submit feedback to the developers? I click Feedback in Help and get the new tab, sign-in labyrinth that goes nowhere fast and is frustrating beyond belief! Basi… (read more)

How can I submit feedback to the developers? I click Feedback in Help and get the new tab, sign-in labyrinth that goes nowhere fast and is frustrating beyond belief! Basically I want to complain about today's "New" Firefox Format - it takes up too much space on my screen - I hate it!

Asked by kerryok5 1 week ago

Last reply by Chris Ilias 5 days ago

  • Solved

Mac 11.4 Unable to connect to websites

I have been using Firefox for years; I trust and rely on your web Browser and use it almost exclusively. I have been unable to use Firefox on a site that I have used for… (read more)

I have been using Firefox for years; I trust and rely on your web Browser and use it almost exclusively. I have been unable to use Firefox on a site that I have used for years. I have also been having trouble signing into other sites as well. I cannot figure out how to fix the problem. I am not a computer expert and it would be great to have someone walk me through what I need to do. HELP!!!!!

Asked by Walleye87 1 week ago

Answered by Walleye87 6 days ago

  • Solved

since Firefox updated june 2021, I cannot compose or reply to emails in my comcast/xfinity account.

since Firefox updated june 2021, I cannot compose or reply to emails in my comcast/xfinity account. The compose box will come up but all it sdoes is keep spinning. If I… (read more)

since Firefox updated june 2021, I cannot compose or reply to emails in my comcast/xfinity account. The compose box will come up but all it sdoes is keep spinning. If I open xfinity in internet explore I have no problems

Asked by crebs45521 6 days ago

Answered by ·´¯`·...¸>-)))º> ~dbben 5 days ago