Showing questions tagged: Show all questions

Gmail and Google search not loading in Firefox browser on Windows 10 desktop PC

For about the past week I've been having trouble with Gmail and Google Search in my Firefox browser. Typically, I open a Firefox window with multiple tabs and leave the w… (read more)

For about the past week I've been having trouble with Gmail and Google Search in my Firefox browser. Typically, I open a Firefox window with multiple tabs and leave the window open all day. I always have Gmail and Google Calendar open in tabs. What happens is that the Gmail tab will at some point give me a message that it cannot connect and has timed out and is trying to reload, but it never reloads, it just stalls. Then I try to open a Google search bookmark to search and the tab remains blank. This happens multiple times throughout the day. Meanwhile I can open Gmail or any Google page in Chrome, which I don't like using.

Sometimes I can close out the Gmail tab that won't load and try to open Gmail in a new tab, but that stalls out too. The only way I can open Gmail again is to close out the Firefox window completely and then relaunch it, then it can open Gmail or Google... until it breaks again.

This never used to happen. I'm using the latest versions of Windows 10 and Firefox on my desktop PC. Nothing else has changed.

Please help me fix this, it's very annoying.

Asked by Ferrara 5 months ago

Last reply by pnosko74 5 months ago

When I send a text to my Firefox Browser strange characters appear

Fairly frequently I need to send files I receive in .txt or .pdf format to my browser to read. I have attached hereto two versions of the same file - one sent to Firefox… (read more)

Fairly frequently I need to send files I receive in .txt or .pdf format to my browser to read.

I have attached hereto two versions of the same file - one sent to Firefox and one sent to Chrome.

Note that the screenshot of the Firefox version of the file contains loads of UTF-8 character translations that are incorrect and show up as strange characters instead of letters or punctuation marks, while the same file shown in Chrome is almost perfectly clear.

I am running Firefox version 127.0.6533.89 (64bit) in a Win 10 Pro 64 bit environment that is up to date as of August 1st.

This has been a problem with Firefox for a very long time and I would like to know if I have misconfigured a setting that has caused this.

Asked by portman 5 months ago

Last reply by cor-el 5 months ago

Secure connection failed

Why does attempt at loading a UK Government web page (https://vehicleenquiry.service.gov.uk/) produce a "Secure connectionn failed - Error code: PR_CONNECT_RESET_ERROR" m… (read more)

Why does attempt at loading a UK Government web page (https://vehicleenquiry.service.gov.uk/) produce a "Secure connectionn failed - Error code: PR_CONNECT_RESET_ERROR" message?

I managed to load the same web page by using Chrome.

Asked by geoffrey.collinge 4 months ago

Last reply by cor-el 4 months ago

Firefox still uses too much RAM, memory leak issue has not been fixed

I'm really shocked that the developers at Firefox has not at all fixed the memory leak issue, which caused my PC to crash three times in a row. This is clearly unacceptab… (read more)

I'm really shocked that the developers at Firefox has not at all fixed the memory leak issue, which caused my PC to crash three times in a row. This is clearly unacceptable; even other browsers I use don't eat up a lot of RAM in a matter of seconds that ends up my PC lagging, or worse, crashing as a result. To the Firefox devs; why are you overlooking an ongoing issue that should've been easily fixed from the get-go, especially with updates that obviously have nothing to do with the memory leak issue? It's really easy to make such a popular browser not hog up memory so easily without causing so much lag, even on higher end PCs.

If the memory leak issue isn't fully resolved by greatly reducing memory usage, especially if I'm only using one or two tabs with me, I will have to consider seeking for another working browser that does not have a memory leak issue, and remove Firefox and never reinstall it altogether.

Asked by VGNerd 4 months ago

Last reply by ThePillenwerfer 4 months ago

I can't change my location which states I am in Phoenix, Az. I am in Tucson, Az. How can I change this?

Netzero says I am located in Phoenix, Az. I am in Tucson, Arizona. It won't let me change it. I have tried numerous times but to no avail. What is the solution to this? I… (read more)

Netzero says I am located in Phoenix, Az. I am in Tucson, Arizona. It won't let me change it. I have tried numerous times but to no avail. What is the solution to this? I am going crazy trying to rectify this on my own.

Asked by wbor1951 4 months ago

Last reply by cor-el 4 months ago

Receiving when might be harmful messages claiming to be from Mozilla Firefox

Firefox as my default browser. Three days ago I got three pop-up messages claiming to be from Mozilla Firefox with the logo in the top left corner and the words Mozilla F… (read more)

Firefox as my default browser. Three days ago I got three pop-up messages claiming to be from Mozilla Firefox with the logo in the top left corner and the words Mozilla Firefox. All three contained various warnings: – Virus detected! – Alert! – You could be infected! Then they each said to "click here to resolve." And an address of some type which was a long string of random letters and the words merge network protocol. I did not click on any of these, nor did I click the "dismiss" bar that they had. I did try the X in the top right corner of each pop-up but they did disappear for one second and were replaced by another warning of some type. These pop-ups are on the right side of the page and block information that I need. They don't go away and stay with me no matter where else I go. Turning off the computer and restarting allows me to travel the Internet without the pop-ups, but as soon as I signed into Firefox they reappear. I don't believe that they are from Mozilla and though I have reported use of their trademark to them, I have not received any reply. I'm desperate to get rid of these. Can someone help?

Asked by CatD 1 week ago

Last reply by James 1 week ago

Access

Firefox will not allow me to login to my mail a/c which I have had for more than 20 years. Because of this I cannot access a code to access my MS Outlook a/c This messag… (read more)

Firefox will not allow me to login to my mail a/c which I have had for more than 20 years. Because of this I cannot access a code to access my MS Outlook a/c This message shows:

'Firefox detected a potential security threat and did not continue to webmail.mercuryin.es. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.' AND tells me that there is nothing I can do about this.

Asked by costachum 5 months ago

Last reply by cor-el 5 months ago

secure connection failed

i received a secure connection failed message when trying to load one of my favorite sites You say to contact the site about the message, but there is no way to bypass th… (read more)

i received a secure connection failed message when trying to load one of my favorite sites You say to contact the site about the message, but there is no way to bypass the message to contact them This logic defies all description I share no personal info with this site, its just reading material How can I get to this site?

Asked by Gerald Siss 4 months ago

Last reply by jonzn4SUSE 4 months ago

Lost everything on re-install

Firefox would not open so I ran an old installer I had and now I've lost everything. No Bookmarks, no history, no add-ons. is there anyway to get it all back? Is everythi… (read more)

Firefox would not open so I ran an old installer I had and now I've lost everything. No Bookmarks, no history, no add-ons. is there anyway to get it all back? Is everything in a file somewhere?

Asked by wuming1 5 months ago

Last reply by Ray Vermey 5 months ago

Malware invasion of my Firefox browser on my desk top HELP

My Apple desktop has been compromised by malware on my Firefox browser. HELP! Do I need to erase the history? Please respond asap: [edited] on 7.20.24 Thank you, Kat Fra… (read more)

My Apple desktop has been compromised by malware on my Firefox browser. HELP! Do I need to erase the history? Please respond asap: [edited] on 7.20.24 Thank you, Kat Franck

Asked by qatarkat 5 months ago

Last reply by TechHorse 5 months ago

Difficulty signing into websites

Lately I have been having trouble signing into websites, including the website I administer. When trying to put in my user name or password, I get a message saying: Somet… (read more)

Lately I have been having trouble signing into websites, including the website I administer. When trying to put in my user name or password, I get a message saying: Something's gone wrong. Please try again later." I do try later, and the same thing happens. However, I have no trouble signing into these sites on Opera.

Any assistance would be appreciated.

Thank you.

Soretta Rodack

Asked by Soretta 4 months ago

Last reply by cor-el 4 months ago

I have done all troubleshooting suggestions but YouTube will not finish buffering ONLY in a firefox window of any kind

I have done every single thing including reinstalling Firefox. The Youtube videos will not buffer in my Firefox browser in ANY mode, safe, troubleshooting, etc. I got it… (read more)

I have done every single thing including reinstalling Firefox. The Youtube videos will not buffer in my Firefox browser in ANY mode, safe, troubleshooting, etc. I got it to start after reinstalling then about a minute into the video it started buffering again. I can watch vids in ANY other browser, and am connected by ethernet to my router.

Asked by kathykerbermusic 5 months ago

Last reply by TechHorse 5 months ago

My Windows

While scrolling around I saw something that said Firefox thinks I'm operating under 'Windows 10. NOT TRUE'. I've had Windows 11 for a while now. Does it make any differen… (read more)

While scrolling around I saw something that said Firefox thinks I'm operating under 'Windows 10. NOT TRUE'. I've had Windows 11 for a while now. Does it make any difference? Russ Marshall

Asked by southfork40 5 months ago

Last reply by cor-el 5 months ago