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  • Archived

Firefox crashes all the time

I have been having major problems with Firefox. It constantly crashes when I open certain sites, when print from some non processing sources. It even crashed with I follo… (read more)

I have been having major problems with Firefox. It constantly crashes when I open certain sites, when print from some non processing sources. It even crashed with I followed your instructions that I found online about crashing to go to the Menu & Help & About Firefox. It crashed when I clicked on About Firefox. I have the updated version & I have uninstalled & reinstalled numerous times, but nothing fixes the crashing problem. I am going to have change my default browser unless there is a solution to this problem. Please contact me & advise me how to fix this. It is very frustration. Thank you.

           Jonathan Rose

Asked by jonathan.rose 2 years ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

500 Error Oh dear, something went wrong there. We've been notified and will get working on a fix.

Hi: I am using the Safari browser on my Mac. Suddenly when I wanted to login into the Firefox account I got the 500 Error message that I pasted in the Subject. I am a new… (read more)

Hi:

I am using the Safari browser on my Mac. Suddenly when I wanted to login into the Firefox account I got the 500 Error message that I pasted in the Subject. I am a new user of Firefox, just switched from Safari and I am not computer savvy...

I cannot login, I cannot create another account...

I hope I do not have to go back to Safari.... I have no idea what might cause this problem and what to do. I hope that somebody has the answer. Thanks in advance.

Asked by Sue 1 year ago

Answered by Sue 1 year ago

  • Archived

UPDATE 73.0 MAKES FIREFOX STOP WORKING. HAD TO DO SYSTEM RESTORE

I want to report that updating to version 73.0 today - Feb. 11, 2020, caused Firefox to stop working entirely. I could not find answers in Support and ended up doing a sy… (read more)

I want to report that updating to version 73.0 today - Feb. 11, 2020, caused Firefox to stop working entirely. I could not find answers in Support and ended up doing a system restore on my laptop in order to go back to Version 72.0. Now Firefox is working again. Never had this problem with previous updates. IF THIS UPDATE HAS BUGS can someone please try to fix them? Thank you!

Asked by asusiq1 1 year ago

Last reply by JTLDavis 1 year ago

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FireFox gets error code when I start it.

Almost every time I open FireFox, I get an error and have to click the "learn more" link. Once on that FireFox page, I can go other places. This has been happening all da… (read more)

Almost every time I open FireFox, I get an error and have to click the "learn more" link. Once on that FireFox page, I can go other places. This has been happening all day long. Why?

Asked by Nightowl 8 months ago

Last reply by Nightowl 7 months ago

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How to force webp images to fallback to jpg

Since Firefox is natively supporting .webp images, they are displayed as webp images on web sites providing this option. How can we force Firefox to fallback to jpg or pn… (read more)

Since Firefox is natively supporting .webp images, they are displayed as webp images on web sites providing this option. How can we force Firefox to fallback to jpg or png images? I know .webp images support is an improvement, but for my case I need to export a lot of pictures from websites using a drag'n drop from Firefox to Windows Explorer. As webp images are not supported natively by Windows, this is useless... I would like to get the standard image instead.

Remark : Before Firefox v70, it was possible to force it tweaking about:config : "image.http.accept" = "image/webp,*/*" > change to "*/*" But this tweak is not working anymore.

Asked by syldub 2 years ago

Last reply by jscher2000 1 year ago

  • Solved

Latest Update

I updated to the latest version yesterday and now my Bookmarks ,History and a few other things have gone into Dark Mode. I really don't care for it and have tried looking… (read more)

I updated to the latest version yesterday and now my Bookmarks ,History and a few other things have gone into Dark Mode. I really don't care for it and have tried looking into my settings but I see nothing that I can do to go back to the normal white. I am using Windows 11 on an HP All In One Desktop computer. Is there anything I can do to revert back to the way it was? Thanks for any reply.

Asked by CarolinaGirl57 1 week ago

Answered by jscher2000 1 week ago

  • Solved
  • Archived

deleted all my tabs and bookmarks

This new 'update' has just caused me to lose all my tabs and bookmarks. The new version is c**p and it is awful. I went to the page to install the previous version I like… (read more)

This new 'update' has just caused me to lose all my tabs and bookmarks. The new version is c**p and it is awful. I went to the page to install the previous version I liked and worked perfectly and when I installed I now have none of my tabs and bookmarks. My pc is nearly unusable and I am now out of business until I can get them back if I can. It will be months to try to get back to where I was and will never get all of what I had. Is there any way to fix this? I need help immediately.

Asked by helpful55 7 months ago

Answered by gsfc12 7 months ago

  • Archived

Firefox can no longer play Netflix movies

Firefox can no longer play Netflix movies. Firefox loads the Netflix site. Firefox attempts to play the movie. Then, Firefox can't play the movie. Netflix says "Your brow… (read more)

Firefox can no longer play Netflix movies. Firefox loads the Netflix site. Firefox attempts to play the movie. Then, Firefox can't play the movie. Netflix says "Your browser is no longer supported." This happens every time there is a Firefox update! Do you guys not test your products in development before release? Please fix your product. I tried all your 'help' items.

Asked by 808state 7 months ago

Last reply by cor-el 7 months ago

  • Archived

Compatibility change

My Firefox browser seems to have reset itself to Windows 8 compatibility. I have Windows 10, 64-bit. Firefox will not open full screen, but opens a tiny, narrow window at… (read more)

My Firefox browser seems to have reset itself to Windows 8 compatibility. I have Windows 10, 64-bit. Firefox will not open full screen, but opens a tiny, narrow window at the bottom of the screen which I have to use task manager to close. I remember one of the automatic updates coming through a few days ago.

Can I do anything other than uninstalling and a new install? I'd like to keep my favorites list, etc. I am at the extent of my computer skills with this.

Asked by fzharris 11 months ago

Last reply by cor-el 11 months ago

  • Solved
  • Archived

Firefox Keeps Changing File Extensions for 'Odd' File Type

Like I said in the title, Firefox keeps changing the file extension for 'odd' file type when downloading them. I say 'Odd' because I download this type of file almost eve… (read more)

Like I said in the title, Firefox keeps changing the file extension for 'odd' file type when downloading them. I say 'Odd' because I download this type of file almost every day. They're a .ts4script file type, which is a file type for modding The Sims 4. Up until today they were downloading just fine, but now firefox keeps changing them into .zip files.

While this slightly makes sense as a .ts4script IS a zipped up file that contains python files it's very annoying to have to manually change the file type after downloading more than a few at the same time...

Is there maybe a setting I may have accidentally changed or something?

Asked by dewdrp 1 year ago

Answered by jscher2000 1 year ago

  • Archived

I can't access Wikipedia since the last automatic update of Firefox Browser

My Firefox Browser has just updated itself automatically to 78.0.2 (I use it with MacOs 10.14.16). Since then, I have been unable to access Wikipedia. Whether I enter an … (read more)

My Firefox Browser has just updated itself automatically to 78.0.2 (I use it with MacOs 10.14.16). Since then, I have been unable to access Wikipedia. Whether I enter an url or I try a search through the search bar with the Wikipedia module the result is the same: nothing happens at all. If the url bar is empty it remains empty, if there was another url before it comes back instead of the wikipedia url I typed. The same thing is occurring on both my MacBook Air and my iMac which run under a previous version of MacOs.

Asked by Philippe Gindre 1 year ago

Last reply by Philippe Gindre 1 year ago

  • Archived

not log in to site

FF will now not let me log into a site Ive used many times, Ive cleared the cache, remove data, Im not to much techno knowledge but have done that then gone to saved log … (read more)

FF will now not let me log into a site Ive used many times, Ive cleared the cache, remove data, Im not to much techno knowledge but have done that then gone to saved log ins and removed original log in that was saved, gon back to the (site which is my energy supplier) put in my email, then password all is correct but it just will not open anything the dots on top left of page just keep going back and forth, yet if i go onto IE and log in it comes up instantly, maybe I should change!!

Asked by journeyman 1 year ago

Last reply by daniel_a_g 1 year ago

  • Solved
  • Archived

+ sign new tab not visible

New windows 10 install. After installing the newest firefox and copying over my profile from the old windows 7 disk the + new tab button is invisible unless I cursor over… (read more)

New windows 10 install. After installing the newest firefox and copying over my profile from the old windows 7 disk the + new tab button is invisible unless I cursor over it. I am using no script, adblocker and tabs on bottom.css if that helps.

Asked by jdevlin 1 year ago

Answered by cor-el 1 year ago

  • Archived

how to link a page to open it in firefox

I designed a page in Wordpress but a part of it looks wrong in Chrome, so I want to make sure that people open/view it in Firefox, where it is properly displayed. Is ther… (read more)

I designed a page in Wordpress but a part of it looks wrong in Chrome, so I want to make sure that people open/view it in Firefox, where it is properly displayed. Is there a way to force users to open that link in Firefox rather than in their current browser? On my homepage and in the menu, I would like to link that page so that it opens in Firefox. What do I need to add to <a href> tag for it to happen? I want just that one link to be opened in Firefox, so it is no help to suggest a solution which forces users to open all links in Firefox, like adding a code in <head> tag. Thank you in advance. best regards, natalija

Asked by natalija7 1 year ago

Last reply by natalija7 1 year ago

  • Archived

Updating to 73.0.1/32 broke access to a website that was fine under FF72 and earlier

Allowed the 73.0.1 update to proceed today and it (73.0.1) broke a banking website (www.citibank.com.au) that was fine under FF72 (and earlier). Makes no difference whet… (read more)

Allowed the 73.0.1 update to proceed today and it (73.0.1) broke a banking website (www.citibank.com.au) that was fine under FF72 (and earlier). Makes no difference whether I use a bookmarked URL or re-type it. Now unable to do my banking on the desktop with FF. Mobile banking app works fine.

The normal home page has a different appearance (since this morning's session under FF72). As soon as I hit login, it loads something off their MOBILE site and then locks me on a T&C page with no escape.

Works fine under IE (shudder) and Opera. Have done the usual: clear cache/cookies, restart FF, Seriously considering reverting to release 72 unless this rings a bell with anyone here.

Asked by Pedro 1 year ago

Last reply by Pedro 1 year ago

  • Archived

too little space for URL / addressbar - need vertical left/right add-on bar to place extension icons

While browsing, the URL is essential. I often need to drag / copy this URL to another application. Most of the time there simply is NO room at all to even grab the URL. … (read more)

While browsing, the URL is essential. I often need to drag / copy this URL to another application. Most of the time there simply is NO room at all to even grab the URL. So we need to enlarge the browser window in order to enlarge the toolbar.

Does any add on or extension exist that adds an additional left, right or bottom 'bar' where we can place extension icons / controls? So as to maximize room for the addressbar? With bigger and bigger monitors available it is just plain ridiculous to not be able to use this space.

Asked by ipanini 2 years ago

Last reply by cor-el 1 year ago