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Firefox crashes

After I updated an add-on (Flash) that was suggested by Firefox, I have not been able to start Firefox. It crashes on startup every time. I have gone through each of th… (read more)

After I updated an add-on (Flash) that was suggested by Firefox, I have not been able to start Firefox. It crashes on startup every time. I have gone through each of the suggestions on how to fix it but none have worked. I have even tried to open Firefox in safe mode but it still crashes on launch. I have also tried to go through the refresh process and it still crashes. Finally, I have even deleted the application and re-downloaded it. It seems to install fine, but still crashes when launched.

Crash ID: bp-68517d71-1ca6-4a37-a27d-701f10181028

I would appreciate any other suggestions. Thanks.

Asked by FormerBluffer 1 year ago

Answered by philipp 1 year ago

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Programming code is visible when viewing a page with Firefox, but not on other people's screens..

I've added some extra code to automatically show the correct language to visitors based on their location settings. This is working properly for the people who have chec… (read more)

I've added some extra code to automatically show the correct language to visitors based on their location settings. This is working properly for the people who have checked it and they are only seeing the correct language, but the CODE is visible on the webpage when I check it on my own computer. I recognise it must be a Firefox setting on my computer, but can not determine which setting it is. Any help is appreciated.

Asked by lgould 1 year ago

Answered by user633449 1 year ago

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Website error in WIndows 10 Home 64bit oem

Hey Guys and Gals, I have a website problem with Firefox in Windows 10 Home 64bit oem. I am trying to get to Cyberlink.com and I get error . I also get error if I try usi… (read more)

Hey Guys and Gals,

I have a website problem with Firefox in Windows 10 Home 64bit oem.

I am trying to get to Cyberlink.com and I get error . I also get error if I try using Chrome. Attached at 2 screenshots, 1 FF and 1 Chrome.

I cant access the site using either browser in wiindows 10.

Microsoft Edge accesses it fine thou. Also I have a Linux virtual OS on my system and I can access Cyberlink.com using firefox in it.

I thought maybe it was my system but it also happened on 2 other computer running Windows 7. But to be on safeside I ran Windows 10 troubleshooter and no problems were found. I ran SFC /scannow from Elevated CMD prompt and it found no errors. I than ran a DISM /Online /Cleanup-Image /CheckHealth and it found no problems.

Anyone else have an issue accessing Cyberlink.com (cyberlink dot com) just in case links are blocked?

And how would I fix the issue if it is only my system?

Please let me know. Thanks in advance Gren

Asked by Grendor 1 year ago

Answered by Grendor 1 year ago

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The erasing key not working to go history back -1

Hello, i started using Linux (Debian stretch) and after a few days i realized that in Firefox (63.0.1 64bit) can no longer use the deleting key (not "Delete", but one tha… (read more)

Hello, i started using Linux (Debian stretch) and after a few days i realized that in Firefox (63.0.1 64bit) can no longer use the deleting key (not "Delete", but one that is used to erase text from right to left) to go back in history on a tab. I found i can use the keyboard shortcut Ctrl+right arrow, but this one is much less handy than single key which i am missing.

Second problem is that when i click back button by mouse, then it do not scroll the page to the spot where i was, but the scrollbar is on the top of the page which is not convenient.

These two things seems like a small issue, but it making quick browsing uneasy. Please how to fix these issues?

--- Yes, in about:config, i had to set "browser.backspace_action " to be "0", unsure why on Linux they do it differently.

Asked by #367259 1 year ago

Answered by cor-el 1 year ago

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lost connection to device i need to configure urgently due to SSL_ERROR_UNSUPPORTED_VERSION on Firefox 63.0

I need to access a router that has only https interface. After updating to FireFox 63.0 I can no longer access the device and there appears no obvious way to convince Fir… (read more)

I need to access a router that has only https interface.

After updating to FireFox 63.0 I can no longer access the device and there appears no obvious way to convince FireFox to connect.

Please advise

Asked by QT-1 1 year ago

Answered by QT-1 1 year ago

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how do I permantly add exceptions

i use a wifi connection offered by my landlord that requires a log in process. it includes a Dell firewall. the certificate is considered unsafe by Mozilla. Mozilla allow… (read more)

i use a wifi connection offered by my landlord that requires a log in process. it includes a Dell firewall. the certificate is considered unsafe by Mozilla. Mozilla allows me to add an exception, and the window that comes up has an option to make the exception permanent, but it wont allow me to check the box to make it permanent. it would make things easier if i could make the exception permanent. how do i make this certificate a permanent exception? thank you for your time in this matter, and have a great day!

Asked by Greg juu-st Greg 1 year ago

Answered by McCoy 1 year ago

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Firefox crashes

I used to run Firefox without problem but lately had been using Safari. Wanted to get back to Firefox last week and downloaded the newest version. Since then I can't star… (read more)

I used to run Firefox without problem but lately had been using Safari. Wanted to get back to Firefox last week and downloaded the newest version. Since then I can't start Firefox; it crashes on start-up every time. I'm on a Mac, OS 10.12.6 (Sierra). I'm not especially techy but I have tried safe-start and a clean start with no success. Did submit crash reports, the last one about 10 minutes ago (Crash ID: bp-18a0ccaa-1f9e-4478-ada4-3ea8d0181109). If someone could help, that would be great. I am really fed up with Safari :(. Thanks in advance.

Asked by SabineC 1 year ago

Answered by SabineC 1 year ago

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My website is not working in Firefox but its working fine in Chrome

I just made my website and it's not working in Firefox however in chrome its working fine. It's in Wordpress. Is something wrong with my wordpress plugins. It gives me e… (read more)

I just made my website and it's not working in Firefox however in chrome its working fine. It's in Wordpress. Is something wrong with my wordpress plugins.

It gives me error that says "Secure Connection Failed"

Website Link : http://esportsrush.com/

https://i.imgur.com/QnrvzMg.jpg

Can't use the add images button below so posting imgur link here.

Asked by gomu 1 year ago

Answered by cor-el 1 year ago

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crackle.com accessible in Chrome but not in Firefox

I was trying to activate Crackle on my Roku box by going to crackle.com. The connection works but I just get a brief screen with three dots followed by a blank screen. … (read more)

I was trying to activate Crackle on my Roku box by going to crackle.com. The connection works but I just get a brief screen with three dots followed by a blank screen. However, I have no such problem in Chrome; if I go to crackle.com/activate I get a screen that allows me to enter an activation code. I've deactivated both Noscript and Adblock but it makes no difference. Although I solved my problem by activating via Chrome, I'd still like to know why the website crackle.com is inaccessible in Firefox.

Asked by Paul Abrahams 1 year ago

Answered by FredMcD 1 year ago

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Firefox crashes

Firefox tabs crash shortly after clicking on new tab + sign with no crash report. Firefox stays up, and presents msg Gah, your tab just crashed. We can help,..... rest… (read more)

Firefox tabs crash shortly after clicking on new tab + sign with no crash report. Firefox stays up, and presents msg Gah, your tab just crashed. We can help,..... restore tab. After clicking restore tab, it comes up and crashes immediately again. I removed all Mozilla directories and files and profile and all mozilla files under apps directory, and reinstalled and get same results. Started Firefox in safemode with same results. I am able to bring up troubleshooting page and then go to help pages from there but cannot link anywhere from there as it crashes the tab again with no crash reports. I ran malwarebytes and found no issues. I disabled browser.tab.xxx and that had no affect either. I don't know if it is specific to this level as I don't know when it was updated as it is my wife's PC and was probably on update automatically. Running latest level on Windows 10 Firefox level 65

Asked by Darelldsw 1 year ago

Answered by Darelldsw 1 year ago

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Pages operate sporadically with cursor controls or page up, page down.

When i try to use Page Up or Page Down, or Cursor Arrow Keys on the keyboard, a webpage may go from top to bottom for example! When then attempting to page up, it goes up… (read more)

When i try to use Page Up or Page Down, or Cursor Arrow Keys on the keyboard, a webpage may go from top to bottom for example! When then attempting to page up, it goes up 1 page and then back down to bottom of page.

To compound the annoying problem, there is no Down Arrow at bottom of scroll bar. So we have to click and drag the scroll bar up and down to view a webpage. This is not normal behavior and we can't figure it out. It could be a setting we need to correct, but we don't know which one it is. (see comments below on requesting the PDF printout of FireFox settings)

Could someone please help us ... and perhaps it can help others as well. We could not find such a problem amung your "help topics".

Thank You!

Asked by srrarr 1 year ago

Answered by srrarr 1 year ago

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virus taken over firefox Win10

Opened an AMAZON link in Google search and popup says "Virus Alert from Microsoft. Dial 833 334-6433 for and assistance..." That Firefox page is completely frozen. Noth… (read more)

Opened an AMAZON link in Google search and popup says

"Virus Alert from Microsoft. Dial 833 334-6433 for and assistance..."

That Firefox page is completely frozen. Nothing works. But another Firefox page does work.

I've tried backing up to prior restore point, updating Firefox...

Any suggestions please. I'd like to just kill the one Firefox page for starters.

Thanks all,

        Bill M

Asked by billmasi 1 year ago

Answered by FredMcD 1 year ago

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Firefox kills network with chatter

I'm running Neon 5.15 (Linux KDE desktop running on Ubuntu 18.4). I have been running Firefox Nightly. I reinstalled my OS due to a hard drive issue. Now Firefox spor… (read more)

I'm running Neon 5.15 (Linux KDE desktop running on Ubuntu 18.4). I have been running Firefox Nightly. I reinstalled my OS due to a hard drive issue. Now Firefox sporadically fills my network with chatter, preventing other family members from being able to access the internet. I have: tried installing Kubuntu - same issue renaming .mozzilla and allowing Firefox to create a new profile allowing Sync to provide bookmarks, etc. - same issue disabled all addons: extensions, themes, plugins - same issue used standard version of Firefox - same issue

To ensure it's actually Firefox I've been using Chromium (open source version of Chrome) for the past 3 days and have had no issues. I'm using Firefox to write this but have had to close it 3 times due to network chatter.

Please help, I don't want to use Chromium, I want my Firefox back. I've been using it since version 0.5.

Asked by The_TechnoJunky 1 year ago

Answered by The_TechnoJunky 1 year ago

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My tabs are crashing (Gah. Your tab just crashed.) Windows 10N

I was getting errors while playing youtube videos : "Your browser does not currently recognize any of the video formats available" I tried disabling addons and a bunch of… (read more)

I was getting errors while playing youtube videos : "Your browser does not currently recognize any of the video formats available"

I tried disabling addons and a bunch of other things that I saw googling through the error. I eventually uninstalled and reinstalled firefox to see if a clean installation would work. It didn't. I saw next someone mention that it might be a windows media issue and since I have Windows 10N I've had to download the Windows 10 Media Feature Pack before for something. I tried to download and reinstall that. Since then, it's gotten worse. My tabs how completely crash if there's any video on the tabs. They also possibly crash for other reasons, but I'm not sure (when I go to pages where I don't think there's any video, but who knows.

Crash report: https://crash-stats.mozilla.com/report/index/455b90e2-a0ed-4182-859b-78d610190217

It seems like there's something wrong with msvp9dec.dll, which seems to be a Windows file. I'm not quite sure what it is or what to re-install to fix it.

Any help would be greatly appreciated. Thanks!

Asked by leojreimroc 1 year ago

Answered by philipp 1 year ago

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Firefox not working after recent upgrade

I just upgraded to 66 and my Firefox is no longer working and allowing me to connect to sites. I had to download an earlier version 64.0b9 (64-bit) in order for FF to wor… (read more)

I just upgraded to 66 and my Firefox is no longer working and allowing me to connect to sites. I had to download an earlier version 64.0b9 (64-bit) in order for FF to work. Can anyone help me with this? Thank you.

Asked by rmeyer5 1 year ago

Answered by rmeyer5 1 year ago

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List of Addons not visible after Firefox update

My Addons are working okay, however when I look at the about:addons page the list only shows blank spaces where addons should be, only a blue highlight shows if I click o… (read more)

My Addons are working okay, however when I look at the about:addons page the list only shows blank spaces where addons should be, only a blue highlight shows if I click on each addon.

This is the same for my Plugins and Themes.

I have tried deleting some files in my profile as suggested by others on here with similar problems but none work.

Asked by Richchad 1 year ago

Answered by Richchad 1 year ago

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Firefox cannot sync between Windows and Linux/Mac

I have several devices which run different systems. Whenever I sync in Firefox, Linux Firefox always syncs with other Linux firefox or Mac Firefox. Windows systems would … (read more)

I have several devices which run different systems. Whenever I sync in Firefox, Linux Firefox always syncs with other Linux firefox or Mac Firefox. Windows systems would have another set of bookmarks and user data. My windows devices cannot sync with firefox on other systems. Here's part of my error-sync-1575631489638.txt

1575631489410 Services.Common.RESTRequest DEBUG POST https://oauth.firefox.com.cn/v1/authorization 200 1575631489411 FirefoxAccounts DEBUG _updateAccountData with items: ["oauthTokens"] 1575631489411 FirefoxAccounts DEBUG writing plain storage: ["email","sessionToken","uid","verified","device","oauthTokens","profileCache"] 1575631489411 FirefoxAccounts TRACE starting write of json user data: ["email","sessionToken","uid","verified","device","oauthTokens","profileCache"] 1575631489416 FirefoxAccounts TRACE finished write of json user data - took: 5 1575631489416 FirefoxAccounts DEBUG writing secure storage: ["kSync","kXCS","kExtSync","kExtKbHash"] 1575631489416 FirefoxAccounts TRACE starting write of user data to the login manager 1575631489427 FirefoxAccounts TRACE finished write of user data to the login manager 1575631489628 Sync.Status DEBUG Status for engine extension-storage: error.engine.reason.unknown_fail 1575631489628 Sync.Status DEBUG Status.service: success.status_ok => error.sync.failed_partial 1575631489628 Sync.ErrorHandler DEBUG extension-storage failed: Error: HTTP 401 Unauthorized: Missing Authorization Token (Please authenticate yourself to use this endpoint.)(resource://services-common/kinto-http-client.js:2771:5) JS Stack trace: ServerResponse@kinto-http-client.js:2771:5 processResponse@kinto-http-client.js:2925:13 1575631489629 Sync.Doctor INFO Skipping check of prefs - disabled via preferences 1575631489629 Sync.Doctor INFO Skipping check of passwords - disabled via preferences 1575631489629 Sync.Doctor INFO Skipping check of tabs - disabled via preferences 1575631489629 Sync.Doctor INFO Skipping check of bookmarks - disabled via preferences 1575631489629 Sync.Doctor INFO Skipping check of addons - disabled via preferences 1575631489629 Sync.Doctor INFO Skipping check of forms - disabled via preferences 1575631489629 Sync.Doctor INFO Skipping check of history - disabled via preferences 1575631489629 Sync.Doctor INFO Skipping check of extension-storage - disabled via preferences 1575631489629 Sync.Doctor INFO Skipping validation: no engines qualify 1575631489630 Sync.Synchronizer INFO Sync completed at 2019-12-06 19:24:49 after 0.77 secs. 1575631489630 Sync.Declined DEBUG Handling remote declined: [] 1575631489630 Sync.Declined DEBUG Handling local declined: [] 1575631489631 Sync.Declined DEBUG Declined changed? false 1575631489631 Sync.Service INFO No change to declined engines. Not reuploading meta/global. 1575631489631 Sync.ErrorHandler ERROR Some engines did not sync correctly. 1575631489632 Sync.SyncScheduler DEBUG Next sync in 600000 ms. (why=schedule)

Asked by Matt is not using FAKE FireFox 6 months ago

Answered by James 6 months ago