Showing questions tagged:

Firefox doesn't work with my VPN?

There are other threads about this, but the solutions given haven't worked for me. I'm using Mullvad VPN, and whenever it's on, I cannot search for anything regardless of… (read more)

There are other threads about this, but the solutions given haven't worked for me. I'm using Mullvad VPN, and whenever it's on, I cannot search for anything regardless of my search engine, and pretty much the only website that will open is Tumblr. For anything else, the URL will be in the bar at the top, but it won't do anything beyond that; it won't even show the loading symbol. It worked very briefly when I first got the VPN, but now it doesn't. Other browsers work with my VPN. What am I supposed to do?

Archived 2 273

Website doesn't show its icon

Hi, I have a pinned a website that will not show its icon (it won't when unpinned either). Using the latest FF, Edge will show an icon. Is there a way to refresh FF and … (read more)

Hi, I have a pinned a website that will not show its icon (it won't when unpinned either).

Using the latest FF, Edge will show an icon. Is there a way to refresh FF and make it refetch the correct icon?

Thanks

Photo of the icon I do get.

Open 10 266

Secure Connection Failed

Secure Connection Failed An error occurred during a connection to www.nidw.gov.bd. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR The page you are trying to… (read more)

Secure Connection Failed

An error occurred during a connection to www.nidw.gov.bd. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.
Archived 4 265

Add-On for Avast antiTrack Protection will not add in Firefox, Why?

Current response is as follows:- Oops! We can’t find that page If you’ve followed a link from another site for an extension or theme, that item is no longer available. Th… (read more)

Current response is as follows:-

Oops! We can’t find that page

If you’ve followed a link from another site for an extension or theme, that item is no longer available. This could be because:

   The developer removed it. Developers commonly do this because they no longer support the extension or theme, or have replaced it.
   Mozilla removed it. This can happen when issues are found during the review of the extension or theme, or the extension or theme has been abusing the terms and conditions for addons.mozilla.org. The developer has the opportunity to resolve the issues and make the add-on available again.

Try visiting the page later, as the theme or extension may become available again. Alternatively, you may be able to find what you’re looking for in one of the available extensions or themes, or by asking for help on our community forums.

Archived 1 265

facebook messenger not supported by browser

when I try to use face book messenger for video calling I receive the message "video calling is not supported by this browser" I have never had this problem before I agr… (read more)

when I try to use face book messenger for video calling I receive the message "video calling is not supported by this browser" I have never had this problem before I agreed to Firefox as my default browser. Is Firefox not compatible with face book?

Archived 1 258

Firefox not working - Secure Connection Failed

Secure Connection Failed An error occurred during a connection to (Firefox and ALL sites) PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR Help advises 'Failed t… (read more)

Secure Connection Failed An error occurred during a connection to (Firefox and ALL sites) PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR Help advises 'Failed to check for updates' Problem arose on upgrade to Firefox 138 Tried restart, computer reboot and reinstallation

I am not sufficiently computer literate to understand supposed help and support documents within 'Mozilla Support'

It looks like the end of 20 years of using Firefox ... Google Chrome used to submit this request

Solved Archived 4 258

I can't take Full-page screenshots in Canvas/Instructure. Please help.

I'd like to take a full-page screenshot of my content within my Canvas/Instructure online class, but it only captures what's visible. I've tried opening the frame in its … (read more)

I'd like to take a full-page screenshot of my content within my Canvas/Instructure online class, but it only captures what's visible. I've tried opening the frame in its own tab, but it doesn't help.

When I use my phone to capture the entire page, it can work, but it's so narrow! Plus I have to continuously tap the "Scroll Down" button for the capturing process to capture more and more.

Can anyone please help? Thanks.

Archived 6 258

Browser being managed by my organization???

Hello, I think I may have asked about this in the past but cannot recall if I received an answer. Under Settings, I get the message "Your browser is being managed by you… (read more)

Hello, I think I may have asked about this in the past but cannot recall if I received an answer. Under Settings, I get the message "Your browser is being managed by your organization." This is my home computer and is not being managed by any organization. When I click for more information, it gives me a screen with the following information:

Policy Name Certificates

Policy Value ImportEnterpriseRoots

                         true

If I could get more information on this suspected error, or how to correct it, that would be great. Thanks!

Solved Archived 5 257

My C hard drive is full. How can I get Firefox to run from the D drive?

My C hard drive is almost full. How can I get Firefox to run from the D drive? I tried copying the files there but it would not run. Do I need to edit something in the Re… (read more)

My C hard drive is almost full. How can I get Firefox to run from the D drive? I tried copying the files there but it would not run. Do I need to edit something in the Registry? I'm using (for as long as I can) Win 10 on a Dell desktop. Latest version of Firefox is installed.

Thanks for any assistance.
Archived 3 256

How do I stop this website from sending "Congrats on your first forum reply!" emails to me?

Two days ago, I made my first post to these forums. Now I'm being spammed with "Congrats on your first forum reply!" emails from this website. I am getting a new one e… (read more)

Two days ago, I made my first post to these forums. Now I'm being spammed with "Congrats on your first forum reply!" emails from this website. I am getting a new one every hour and a half or so. There is no obvious thing to do in the email to stop this. How do I stop support.mozilla.org from spamming me?

Open 11 248

Unable to Reinstante Missing Bookmark Toolbar Icons

I'm running 145.0.2 on Mint Linux and Windows 11... Like many other users, I have an issue in which roughly half of the icons representing bookmarks on my Bookmarks Tool… (read more)

I'm running 145.0.2 on Mint Linux and Windows 11...

Like many other users, I have an issue in which roughly half of the icons representing bookmarks on my Bookmarks Toolbar have been replaced by the black+and+white icon of a globe. The links work, but because most of them are now the same, it means I have to hover over them to make sure I click on the link I want.

I've tried: Exporting all my bookmarks to HTML; deleting all bookmarks; re-importing Deleting the "favicons.sqlite" database and letting Firefox recreate it Creating a new Profile and importing all my bookmarks "fresh" in to there

Not only does none of this seem to work, the results are actually inconsistent.

This problem has been kicking around for years - certainly for many major releases of the browser. I understand that there could be deep/complicated issues such as a corrupt user profile, for example...

Unfortunately, however, there does not appear to be any consistent or reliable effective advice on how to fix this issue... and nothing I try seems to resolve the problem.

I'd be very grateful for any recommendations on a reliable repair for this issue.

But I'd also be grateful for suggestions as to how we might go about suggesting to the devs that this long-running bug is overdue a permanent fix.

Thanks in hope.

Solved Archived 6 238

My fcitx5 can't work in Firefox Nightly 144 in Wayland or XWayland

It works in Chromium 139 , Firefox ESR 128 , and latest WPS Office. HOW IF A CHINESE USER CANNOT TYPE CHINESE IN LATEST NIGHTLY (Debian forky/sid ,Linux kernel 6.16-rc7-a… (read more)

It works in Chromium 139 , Firefox ESR 128 , and latest WPS Office. HOW IF A CHINESE USER CANNOT TYPE CHINESE IN LATEST NIGHTLY (Debian forky/sid ,Linux kernel 6.16-rc7-amd64)

Archived 1 237

Potential security issue

Did Not Connect: Potential Security Issue Firefox detected an issue and did not continue to mmlsay.assam.gov.in. The website is either misconfigured or your computer cloc… (read more)

Did Not Connect: Potential Security Issue

Firefox detected an issue and did not continue to mmlsay.assam.gov.in. The website is either misconfigured or your computer clock is set to the wrong time.

It’s likely the website’s certificate is expired, which prevents Firefox from connecting securely.

What can you do about it?

mmlsay.assam.gov.in has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

The issue is most likely with the website, and there is nothing you can do to resolve it. You can notify the website’s administrator about the problem.

Archived 1 236

Local Storage Issues with Firefox Portable on Windows 11

Hello, I am experiencing unexpected behaviour with local storage in Firefox Portable ESR 102.1.0 on Windows 11. In particular, the data is not deleted as expected after c… (read more)

Hello, I am experiencing unexpected behaviour with local storage in Firefox Portable ESR 102.1.0 on Windows 11. In particular, the data is not deleted as expected after closing the application, even after clearing the cache in my code, the data persists when I open the application the next time. This behaviour is observed under windows10 but is common under windows11.

I suspect that this issue may be related to:

  • Interactions between Firefox Portable's cache management and Windows 11's system-level caching
  • Specific behavior of the ESR 102.1.0 version on Windows 11

I would appreciate it if you could investigate this issue and provide any insights or solutions.

Archived 1 228

forecastfox(fix) won't install

140.1.0 esr (64-bit) Windows 10 I get a stupid message saying "Installation aborted because the add-on appears to be corrupt." But of course the file is not corrupt, othe… (read more)

140.1.0 esr (64-bit) Windows 10

I get a stupid message saying "Installation aborted because the add-on appears to be corrupt."

But of course the file is not corrupt, others install it just fine. Is it because of the esr version..?? Thanks.

Solved Archived 2 222

1 Password extension

My extension for my password manager, 1 Password, will not populate my toolbar as normal. This changed in the past two days . I have tried to deactivate and reactivat… (read more)

My extension for my password manager, 1 Password, will not populate my toolbar as normal. This changed in the past two days . I have tried to deactivate and reactivate the extension to no avail. Can you help?

Open 1 220