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Add Shortcut Button Missing

I noticed recently that my 'Add Shortcut' button has disappeared. I've been through other articles and they were of no help. I have 4 rows selected for shortcuts so there… (read more)

I noticed recently that my 'Add Shortcut' button has disappeared. I've been through other articles and they were of no help. I have 4 rows selected for shortcuts so theres no reason for it to be gone.

Asked by Cruz Ramos 2 months ago

Answered by Denys 2 months ago

Can not update location in weather (desktop, main page)

In the main page (new tab), upper right corner the weather is displayed. However, in my case it shows Paris, France. Been there! - but not in 40years. the three dots bes… (read more)

In the main page (new tab), upper right corner the weather is displayed. However, in my case it shows Paris, France. Been there! - but not in 40years.

the three dots beside the location open a search bar that does nothing. i enter my location... does nothing entered my zipcode... does nothing.

restarted my browser ..... no avail restarted my pc ... no avail

cleared cookies ... then restarted browser ... no avail


Windows 10 firefox ver: Version 143.0.1 (64-bit)


side note: this issue is also on my laptop w11

Asked by Keebler 3 months ago

Last reply by TyDraniu 2 months ago

  • Solved

Is it just me or does the newest version of Firefox not have the ability to choose your wallpaper?

I updated my firefox to Version 143.0.4 (64-bit). (I am using Mac). I was trying to change my wallpaper, so I went to the pencil and customize part of the new tab, and wh… (read more)

I updated my firefox to Version 143.0.4 (64-bit). (I am using Mac). I was trying to change my wallpaper, so I went to the pencil and customize part of the new tab, and when I look at the wallpaper thing, I just see that it says "Reset to default". I didn't see any of the things that said upload image or any of that. just reset to default. I really wanted to change my wallpaper, so is there something I'm missing or something?

Asked by Eris 3 months ago

Answered by Paul 3 months ago

Reappearance of Blank Pages of 8 Grids under Recent Activity

Dear Firefox Team, It has re-occurred to my Firefox Browser of the latest version of 115.28 with some websites which I have recently visited however which have appeared … (read more)

Dear Firefox Team,

It has re-occurred to my Firefox Browser of the latest version of 115.28 with some websites which I have recently visited however which have appeared 8 grids of blank or white pages again under "Recent Activity" as attached with the image for your technical troubleshooting suggestion.

Those 8 grids of Recent Activity in the older version of Firefox browsers used to have shown colorful graphics or images representative of the recent websites I visited in the recent past.

May I know what I am supposed to do to recover those graphics or images?

Kindly offer any suggestion or solution?

Thank you for your kind attention.


Mr. Topaz Chiu

Asked by Mr. Topaz Chiu 3 months ago

Last reply by Mr. Topaz Chiu 3 months ago

Can't remove shortcuts on my homepage

Hi! So I just installed firefox and I got onto annoying issue. I like using shortcuts on my homepage, but I started to get some shortcuts added automatically and they bot… (read more)

Hi! So I just installed firefox and I got onto annoying issue. I like using shortcuts on my homepage, but I started to get some shortcuts added automatically and they bother me a lot. I tried removing them or deleting from history, but as soon as I click the button, one shortcuts gets removed and immediately gets swityched with another one automatically. So I'm stuck in the infinite loop of removing shortcuts and my manually added ones just get lost in all this mess.

Asked by bul_yeou 2 months ago

Last reply by bul_yeou 2 months ago

  • Solved

Wallpaper

Hi, I just want to ask about the customization option on the new tab's low right corner (the little pencil icon). I've had a background image called "Galaxy" that i thoug… (read more)

Hi, I just want to ask about the customization option on the new tab's low right corner (the little pencil icon). I've had a background image called "Galaxy" that i thought was pretty, but it disappeared (probably sync settings on other devices, idc) and now the background is just system gray. The issue is that i cannot find the system background in "Themes" nor in the "Customization" (picrel) - there is only "reset to defaults". I really like Firefox and this was pretty cool so I'd like it back. Thanks in advance :)

Asked by a069270761 3 months ago

Answered by a069270761 3 months ago

  • Solved

Firefox 142.0.1 Home Page / New Tab "STORIES" changes ...

As of Updating to 142.0.1 (64 bit, Windows 10) yesterday, the Home Page / New Tab page now has DOZENS of RECOMMENDED STORIES under different Topics, instead of the former… (read more)

As of Updating to 142.0.1 (64 bit, Windows 10) yesterday, the Home Page / New Tab page now has DOZENS of RECOMMENDED STORIES under different Topics, instead of the former more compact and manageable grid or 15 or 18 items.

Under SETTINGS - HOME - RECOMMENDED STORIES it seems you can only toggle RECOMMENDED STORIES ON or OFF.

On the Home / New Tab page itself, you can only Select whether to FOLLOW or BLOCK Topics. The page is now TOO LONG and much TOO BUSY and not worth endlessly Scrolling to find the two or three articles of possible interest.

QUESTION: Where is, or Why is there Not, an Option for the former "Legacy" RECOMOMENDED STORIES? The Alternative is to turn RECOMMENDED STORIES OFF - which defeats the purpose of supporting your News or Advertisers to Support MOZILLA.

The Display Options for SHORTCUTS offers choices of 2 rows, 3 rows, etc ... Why Not an Option for RECOMMENDED STORIES limiting to a fixed number as well ?

Thank you for your consideration ...

Asked by John Vith 4 months ago

Answered by John Vith 4 months ago

HOW DO I GET FIREFOX UPDATES TO STOP OPENING A NEW TAB AND SPAMMING THEIR WHATS NEW GARBAGE ADVERTISEMENT

EVERY SINGLE TIME FIREFOX UPDATES THEY OPEN A NEW TAB AND ADVERTISE FEATURES AND GARBAGE I DO NOT CARE ABOUT. DESPITE EVERY SETTING IMAGINABLE, IT STILL DOES IT. EVERY … (read more)

EVERY SINGLE TIME FIREFOX UPDATES THEY OPEN A NEW TAB AND ADVERTISE FEATURES AND GARBAGE I DO NOT CARE ABOUT.

DESPITE EVERY SETTING IMAGINABLE, IT STILL DOES IT. EVERY TIME.

WHY? WHY DO YOU NOT RESPECT YOUR USER'S REQUESTS AND CONTINUE TO DO THIS?

WE ALL REMEMBER THE TIME YOU SHOVED ADVERTISEMENTS INTO IT.

I"D RATHER PAY FOR FIREFOX THAN HAVE THIS RIDICULOUS GARBAGE HAPPEN EVERY TIME YOU UPDATE THE APPLICATION.


MAKE A SETTING FOR THIS OR SOMETHING THAT YOU WON'T JUST IGNORE OR OVERRIDE THE NEXT TIME YOU WANT TO SPAM YOUR ENTIRE USER BASE

Asked by junk14 1 month ago

Last reply by Paul 1 month ago

  • Solved

Blank page

Instead of taking me to a blank search page clicking on the plus symbol takes me to the home page of BBC News. I find this very annoying. How do I stop it happening? … (read more)

Instead of taking me to a blank search page clicking on the plus symbol takes me to the home page of BBC News. I find this very annoying. How do I stop it happening?

Asked by Jeff Morgan 5 months ago

Answered by Konstantina Papadea 5 months ago

Recent Activity Thumbnails Not Displaying for My Website Despite Correct OG Tags

Issue Summary: My website (mass-doc.com) displays blank thumbnails in Firefox's New Tab "Recent Activity" section, while other websites (Claude.ai, Ahrefs, FamilySearch, … (read more)

Issue Summary: My website (mass-doc.com) displays blank thumbnails in Firefox's New Tab "Recent Activity" section, while other websites (Claude.ai, Ahrefs, FamilySearch, Fox News, Xfinity) display their OG images correctly in the same section. Environment: Extensions Installed: uBlock Origin, FireShot (both tested disabled with no change)

Evidence That OG Images Are Correctly Configured:

Google Search Console "Insights" section correctly displays my OG images Social media preview tools show images correctly Images load directly when URL is accessed in browser Image specifications meet requirements: 1200×675 pixels, 132KB file size, JPEG format

Example OG Meta Tags (verified correct):

Asked by optout750 1 week ago

Last reply by optout750 1 week ago

Shortcuts missing

Hello. i noticed that my shortcuts are missing. i went to settings to check if it's enabled (check mark) and it is in fact enabled. tried to reset my computer and the sho… (read more)

Hello. i noticed that my shortcuts are missing. i went to settings to check if it's enabled (check mark) and it is in fact enabled. tried to reset my computer and the shortcuts are still not there. on the main firefox page there is actually no shortcut icons on there...at all. all of the options in settings work with the exception (of course) the shortcuts. i would like to know why this is happening...thx

Asked by blakespf13 1 week ago

Last reply by S 1 week ago

  • Solved

Two Mac Systems, Two Different Firefox Experiences

I have two Mac systems, a 2018 Intel Mac Mini, and an M1 2020 MacBook Pro, both running Sonoma 14.7.6. On the Mac Mini, Firefox opens to the familar "Recommended Stories"… (read more)

I have two Mac systems, a 2018 Intel Mac Mini, and an M1 2020 MacBook Pro, both running Sonoma 14.7.6. On the Mac Mini, Firefox opens to the familar "Recommended Stories". On the MacBook Pro Firefox opens to a long list of items I'm not the least bit interested in. How do I get the MacBook Pro back to nothing but the "Recommended Stories"? I don't want/need NHL, NFL, NBA,Television, MLB, Pro Soccer, Education, Food, Health, Parenting, etc., etc., etc.

Asked by Homer712 5 months ago

Answered by Konstantina Papadea 5 months ago

New Tab Page Shortcuts

The New Tab Page is a fantastic tool. Are there any plans to allow more than four rows to their layout? I would benefit greatly by having 13 rows. Might there be any plan… (read more)

The New Tab Page is a fantastic tool. Are there any plans to allow more than four rows to their layout? I would benefit greatly by having 13 rows. Might there be any plans for that?

Asked by Todd W H 1 month ago

Last reply by Agent virtuel 1 month ago