Firefox Support Forum

When I open a new tab recently it is loading rts.dsrlte.com/?m=tab and open the yahoo. I want load nothing. I reinstalled it. But it is not fixes. Please help me.

I have noticed symptoms of Malware / Adware within my Firefox browser. It seems to spontaneously open a tab telling me I need to download software with text "Video Update Recommended".

There are 2 webpage links that are effectively pointing me to update my video software. These appear spontaneously.

http://in.n3xtlvl.net/out/go.php?id=sct300

&

http://www.lpcloudbox31.com/7D575C505C2C6A4320775D7B7169513011D169A0EB6AE05B8D974CE06EC60507CA9B11FB2B938EB76EE7FD9F2F7FD7EC?tgu_src_lp_domain=www.dllultimatesoft.com&ClickID=11044384521482d85ef0f2cc7fe2f770&PubID=CD16044

Searching on both yields indications of being infected on some level. I tried doing my Symantec check and it came up with nothing.

Here is a screenshot of the page I get:

The install link points to: http://ttb.dllultimatesoft.com/download..

I have also tried malwarebytes, Microsoft Security Essentials and adware. However, it persists. It may not be linked to Grooveshark, but I notice it seems to appear while listening to Grooveshark.

Any help you can provide will be greatly appreciated.

BTW, adware reports my prefs.js file as a virus. It has been removed a couple of times and still sees it as virus. I reset Firefox. Then I uninstalled and reinstalled. Didn't make a difference.

thanks, John

I have two PC's I have Firefox on both and I have some time in the past set up sync as from the firefox (top left) icon it has listed 'sync now'

What I would like to know is what exactly gets synced !

When clicking 'Sync Now', is this an upload or a download from the PC ?

If a download then how do you do an upload of changes and if a download how do you do an upload of changes from either PC.

I am totally confused how it works please explain as my two PC's only seem to have been synced once after the first time I joined them with the code !

I went to a link I got from a bud to download some family pic in his cloud, well once their this pop up came telling me update firefox see below: I Did NOT update and now all hell has broken loose, every time I click on anyplace it opens 5-8 pop up to a game site and now I've got ads all over my browser page. I even uninstalled the old version and installed a clean one. Exact, same results

http://updatenowpro.com

Your software may be out of date

Software Updater analyzes your computer for out of date software and recommends the latest updates to download.

   Avoid Vulnerabilities
   Reduce crashes and ensure optimal browsing experience
   Automatically Updates

Supported Browser:

Description: rowser

Mozilla Firefox

Manufacturer: Mozilla Org.

Version: 25.0.1

Last checked: 5/4/2014

Description: http://updatenowpro.com/soft/04/images/refresh.png

SOFTWARE END USER LICENSE AGREEMENT

Air Software (“Air Software”) strives to provide exceptional software products that help to make the experience with your personal computer more enjoyable. Software Updater is a software product created by Air Software that, once downloaded and installed by you, will scan for third party software products that have been installed on your computer system. Once the scan is complete, Software Updater will notify you of any updates or upgrades available for the third party software products installed on your computer. By installing and using Software Updater (the “Software”), you hereby agreed to the following

STARTING PAGE CRAP:

http://rvzr-a.akamaihd.net/sd/dw32.html?u=http%3A%2F%2F114934url.directdisplayad.com%2Fcpv.jsp%3Fp%3D114934%26kw%3DRON%26ip%3D63.137.150.235%26url%3Dhttps%3A%2F%2Finvesting.pincommunity.com%2Fsession%2Fnew%3Furl%3D%252Fdiscussions%252F8075-effective-communication-what-works%26def%3Dh%26mb%3D0.001%26subid%3D1700-1024_us_RON%26default%3Dhttp%253A%252F%252Frvzr-a.akama ihd.net%252Fsd%252Fapps%252Ffusionx%252F0.0.4.html%253Faff%253D1700-1024&p=&a=&c=1700-1024&b=firefox&bv=28&t1=1396703145561&tt=1396703145562&r=investing.pincommunity.com&ua=0&n=adonnetwork&sn=&mpa=0&mp=0

Hello. Here we go again with the same (very) old and (very) annoying story. Windows 7 somehow decides to freeze, forcing me to force shut down. And guess what? That's right. My Firefox session is gone..

What's that? Try to search sessionstore.bak to see if it stored the previous session before it was gone? Ok that'll work. Except that sessionstore.bak even if it has the correct time and it's 2.30 MB it contains nothing more but many many empty spaces.

Tried restoring previous file version method, didn't work. (I probably had this function disabled). Tried Recuva program to restore deleted files, found the correct one (.js) only to be the same with the current (containing spaces). Found another almost 2 weeks old (.js), 3.02 MB, contains weird characters and a list of registry keys that are uncompleted(?). Tried copying the contents of that file to that site "herokuapp" ("When All Else Has Failed" - Why this should not), didn't work probably because there aren't any valid tab websites in there.

So here's a suggestion to Firefox developers and those who are involved with it: The .bak file was a good idea. It stores the previous session when something goes horribly wrong. But what if that file gets corrupted or accidentally replaced? You should add an alternative backup method. Another file that will store the session ONCE at the beginning of EACH new day, even if Firefox had not been shut down. Also add a friendly option to access this file through Firefox from its menu. That will save a lot of headaches, a lot of time and more. I am sure this wouldn't be hard for you. And please do not rely on third-party add-ons for this, it should be an official working function. TABS = FIREFOX, keep the tradition, keep it good.

So, is there really another way of accessing my lost tabs (or websites) without these files? I mean except from going through hell (History), which is considered my only option right now, and I don't even remember most of my tabs. What's even worse I don't keep the pages loaded to save memory avoiding Firefox crashes, Flash plugin crashes and extremely painful slow downs, when I don't quit Firefox for a few days. Unless I am missing something here.

Please help and thanks.

I updated to the new Firefox. When I try to load a page, I get an "untrusted" source error, even for sites such as support.mozilla.com (any mozilla.com site I have tried) and other sites that I have previously used regularly. The message actually says, "This connection is untrusted." Right now, even google search is untrusted. I can click "I understand the risks" and get an ominous warning. I can also get the "Uh-oh, something went wrong! Error Code 404" when I try one of my standard web sites, including my normal home page. Interestingly, the bottom of the screen informs me that Firefox is automatically sending data to improve my experience.

When I tried to download the new Firefox again, It went to all but the last .1 (3 seconds remaining) and stalled several times.

I have Windows 8.1 and am posting this on a different browser.

I am trying to reload all the tabs from history, it's a couple thousand. I am not concerned about system RAM I have 16GB. I know it will be slow, I'm not looking for any warnings or questions about why I have to reload that many tabs or how to work with the restore.bak sessionstore files.

The question I need an answer to is, "What setting do I need to change so that when I reload multiple tabs, it doesn't say "connecting" on all of them even though I have already selected "Don't load tabs until selected"

MY QUESTION IS EXACTLY THE SAME AS THE USER BELOW ASKED (WHICH I HAVE PASTED BELOW), AND HE GOT A STANDARD (AND USELESS) RHETORICAL ANSWER FROM THE SUPPORT STAFF. PLEASE LOOK AT THE SPECIFIC QUESTION ASKED AND DO NOT ANSWER WITH A GENERIC ANSWER LIKE "THIS IS HOW TO ACCESS THE CUSTOMIZATION SCREEN" BECAUSE I FOUND THE CUSTOMIZATION SCREEN WITHOUT HAVING TO ASK AND THAT SCREEN DOES NOT SHOW HOW TO TURN ON THE FEATURE I NEED! DO YOU WONDER WHY I USE ALL CAPS? IF YOU READ THE ACTUAL QUESTION WHEN IT WAS WRITTEN IN LOWER CASE, I WOULDN'T NEED TO USE ALL CAPS!

Last night I updated to Firefox 29.0.1. Now, I don't mind change - and I don't mind redesigns - but I HATE it when options are removed. I want text labels on my buttons (the "Home" button for example"). In the previous version of Firefox you could right-click in the grey space at the top, and select "customise". From there, you could drag and drop which things you wanted to appear in your toolbar or not - and there was a tickbox to selext if you wanted text labels to appear underneath them or not. Now as hard as I look, I can't find this option. It looks like you're now forcing people to ONLY use icons. I hate that. My brain processes the word "Home" a lot faster than it recognises a little picture of a house. You need to understand that people work in different ways - and just because the Firefox developers might not personally use the text labels, that doesn't mean that no-one does!

Why id Firefox consuming so much more CPU cycles then the same (Facebook page) on other browsers? You may see the difference in this screen capture FF27 vs IE11 Is there another way to fix this then the AdBlock filter suggested before? This might maybe temporary fix the issue but who knows what problem it introduces for next?

Well, I've spent most of my day trying to figure out how to fix this. My power unexpectedly went out overnight and I left my computer on. When I woke up, i saw that the computer was off. So I started my computer, but when I went to get onto Firefox, none of my windows and tabs were there. (and I did have a ton of tabs open.) There wasn't even a "Restore Previous Session" icon to press on the Firefox homepage or a "Well, this is embarrassing" window. I tried opening "sessionstore.js" and "sessionstore.bak", but then a window came up titled "Windows Script Host" and said "Microsoft JScript Compilation Error." Then all there is to do is press "Ok". (By the way, at another time today when I tried opening a .js file, it said "Windows can't open this file" and it wanted me to choose the program I wanted to use to open the file, or use the internet to find a program. I chose Notepad, but then it was just a bunch of letters, words and symbols.)

I've also tried entering "about:sessionrestore" to get my windows and tabs back and then it says "Well, this is embarrassing." and "Firefox is having trouble recovering your windows and tabs." And there are no windows and tabs showing up below that sentence, with check marks, like it is when session restore has worked for me in the past. The only thing that worries me is that I did restart my computer between when I first started it this morning and now, when I'm writing this. I wanted to see if the "Restore Previous Session" icon would bring up my missing windows and tabs from before. But all it brought up automatically were the current windows and tabs that I have open right now. So now I'm wondering if I've permanently lost those tons of tabs that I had open before the power went out.

The other thing is that when I first got onto Firefox today, I could see all of my history from the days, weeks, and months past. Now I can only see today's history. I know I pressed something when I was trying to fix things but I don't remember what I pressed. Maybe that changed whether or not I could see the previous months' history. I did try "places.sqlite", "places.sqlite-shm" and "places.sqlite-wal" to restore my history, but again it said "Windows can't open this file" and it wanted me to choose a program to open the file. So again I chose Notepad, and it was just a bunch of letters, numbers, and symbols.

Hopefully someone may have an answer for me. Thanks!

I was trying to logon to www.hsbc.co.in when I got this message. I have successfully logged in to this website before from Firefox so I don't understand what is happening.

There are 2 sites i have tried to use that use Flowplayer and I am unsuccessful in getting Firefox to play the MP4 files.

For example See http://www.globalwealthprotection.com/private-ibc-what-is-difference/

There seems to be no support info on this trouble.

Thanks, William

Why would a sites display language change like the link below? It is HP's website so I'd assume it is reputable. https://parts.hp.com/hpparts/Default.aspx?mscssid=&cc=CZ&lang=CS&.... (image below too) I was browsing in English, it changed czech on that page, and then back to English on the following page. Should I be concerned?

I have a Dell Inspiron 3521 with Linux Mint 15 (Olivia x36-64). My Firefox is 26.0. The about page says it's Mozilla Firefox for Linux Mint - 1.0.

I have the latest version of Adobe Flash installed, but my Firefox is not recognizing it. It isn't showing up in the plugin list, so I can't even activate it.

So it's partially functioning, because I went to the Adobe website test page and it indicated that I have it and it works. But things Facebook doesn't work. Can't play games or reach it by external link on my email. This began when I reset my Firefox the other day.

How do I get this thing functioning again?

Today I had problems printing a shipping label so the customer service rep told me to clear my cache history. I dont know if my problem is related to this but earlier I accessed a website and after this I could not. I kept getting the error:

The connection has timed out

The server at www. .com is taking too long to respond.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer's network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

its weird beacause the url goes blank

I tryed restore it cannot restore I tryed another browser and it could not get site. I tryed other sites and they load fine..

What can I do ?

I need to continue to use an application (Web Site) built with Flash Player for the first 3 months of 2021. Flash Player support ends on December 31st 2020. What is the plan at Mozilla in terms of restricting access to Flash Player in 2021? - For example, is there a timebomb in the browser so that Flash Player will seize to work on December 31st? - If not, would Flash Player become inaccessible following the first browser update in 2021? If yes, do we know when date is scheduled for approximately? - Will the behavior be the same for all Firefox versions (Light, Enterprise, iOS, Android, etc..). Thank you!