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  • Archived

Sync - data lost - strategy to restore data wanted

I have used sync for long on several devices and different operating systems (Win 7, Win 10, IOS) in parallel. Most interesting and useful is for me synchronisation of th… (read more)

I have used sync for long on several devices and different operating systems (Win 7, Win 10, IOS) in parallel. Most interesting and useful is for me synchronisation of the toolbars with Bookmarks. It worked fine up to today. Today I opened Firefox and found my bookmarks as they were about two years ago. Oops... so I tried to synchronize but failed. No changes were applied to my bookmarks. I assume, my bookmarks are also being stored on several other devices I used for Firefox. However the newest sinchronization on the mozilla server does not contain the accurate valuable data. How can I manage to save sync data from a destinct device to the sync server and determine that as the current data set to be valid for synchronization with all my other devices? In other words: set the direction for synchronization. I did not find this option on my current (82.0.3 (64-Bit)) installation. Could anybody help me? Thanks Juergen

Asked by Hanofahrer 2 years ago

Last reply by Kris 1 year ago

  • Archived

ubuntu html5 livestream error

when i try to watch a live stream on youtube/twitch, i get the errors YouTube - your browser cannot play this video twitch - This video is either unavailable or not suppo… (read more)

when i try to watch a live stream on youtube/twitch, i get the errors YouTube - your browser cannot play this video twitch - This video is either unavailable or not supported in this browser. (Error #4000)

im using ubuntu, and that old google test failed. any help on fixing?

Asked by makerio0503 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

connexion with e-services belgian government

Hi, i'm from belgium. Since a week i try to connect to the e-services of the belgian government with cardreader and Eid (electronic identity). i re-installed successfull… (read more)

Hi, i'm from belgium. Since a week i try to connect to the e-services of the belgian government with cardreader and Eid (electronic identity). i re-installed successfully many times the software. The testing of the cardreader and Eid were ok. Still it is impossible to connect. I never had problems in the past to connect, why now ? what has changed ? It is rather urgent, because of the ultime deadline (yet passed!!). Can anyons help me ? Thanks.

Asked by monique-leroy 1 year ago

Last reply by firefox2017 1 year ago

  • Archived

Short key on context menu [Q] how is this supposed to work?

See attached picture. Am I right to assume the (Q) next "Inspect Element" is a shortcut key? If yes, how does this work? pressing the Q-key on my keyboard does nothing. … (read more)

See attached picture. Am I right to assume the (Q) next "Inspect Element" is a shortcut key? If yes, how does this work? pressing the Q-key on my keyboard does nothing. Please clarify.

(Mozilla FireFox 87.0 on Fedora 33)

Asked by johannes 1 year ago

Last reply by cor-el 1 year ago

  • Archived

search generates "excessive traffic" page

Today, when I enter any search term, Firefox puts up a new page saying there is "excessive network traffic" from my computer. The search is for anything, such as "Firefox… (read more)

Today, when I enter any search term, Firefox puts up a new page saying there is "excessive network traffic" from my computer. The search is for anything, such as "Firefox contact" or "grow azalea". Is this a feature in a new Firefox update?

Asked by robertrist 1 year ago

Last reply by Naheed 1 year ago

  • Archived

Can't sign in to online banking after Firefox update April 3rd (Ver. 87)

Windows 10, 64 bit. Firefox ver 87 For the past several days I have not been able to sign into my online banking at Scotiabank. When I enter my user name and password I i… (read more)

Windows 10, 64 bit. Firefox ver 87 For the past several days I have not been able to sign into my online banking at Scotiabank. When I enter my user name and password I immediately get an error message "Sorry, we couldn't complete your request". At the top it says "something went wrong" and the message comes from the Scotiabank site saying "generic-error". I've tried refreshing Firefox, removing all cache and cookies. Have tried restarting the computer. I note that Firefox appears to have updated itself on April 3rd and that appears to be when the problem started...could be just coincidental. Other web sites appear fine. I can use Microsoft Edge to log in to Scotiabank just fine as well, but I prefer Firefox. Anyone have thoughts on this? Thanks

Asked by jim.hedges 1 year ago

Last reply by samandapecora 1 year ago

  • Archived

Paged wont load

I updated to the current version, and ever since then, The Weather Channel website will not load and every time goes to OOPS! Cannot Find Page. Every single time, but in … (read more)

I updated to the current version, and ever since then, The Weather Channel website will not load and every time goes to OOPS! Cannot Find Page. Every single time, but in other browsers it loads just fine. Any thoughts?

Asked by hndorsett 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox re-start

Hi, Once upon a time, when restarting a session, closed with some pages still open, Firefox was proposing the list of all pages that were open at the termination moment, … (read more)

Hi, Once upon a time, when restarting a session, closed with some pages still open, Firefox was proposing the list of all pages that were open at the termination moment, asking to CHOOSE which pages we wanted in this new session. That feature was very very useful, allowing a fast closing, and a 'meditated' and comfortable restart.

Now, from a couple of years, it seems that the only choice is to have back ALL the pages again, or none... Is maybe this useful old setting hidden somewhere ? Thank you for your help... I find irritating loosing features in updates !

Asked by Massimo 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Some web pages take over 60 seconds to load completely

So the issue is if I navigate to a certain page it starts to load but takes 60-90 seconds to complete. The page in question is: https://www.walmart.com/co/Wrangler-Men-ap… (read more)

So the issue is if I navigate to a certain page it starts to load but takes 60-90 seconds to complete. The page in question is: https://www.walmart.com/co/Wrangler-Men-apos-s-Regular-Fit-Jeans-2-Pack/19759033

I have tried this with all Add-ons disabled and also in full Troubleshooting Mode, but it always does the same thing. The pages starts to load but the indicator in the tab keeping going for 60+ seconds before it finally completes.

I see the issue with Firefox 88.0 on Windows 10, and also with Firefox Nightly on my Amazon Fire table but there I got a Warning: Unresponsive script error .... ..... .... Script: https://i5.walmartimages.com/d...4e97-a031-6d8ef8af50bc.v198.ja:1. Seemed to be okay with Firefox Nightly on my Samsung phone, but it might be because it does not load that specific page. Also seems to be okay with Opera and Edge.

Asked by jack63ss 1 year ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 1 year ago

  • Archived

Firefox as my default browser

Hi... I am using the latest version of Firefox (88.0) for my 64 bit Dell laptop. I have checked a few times over a period of weeks in settings, General section, the box m… (read more)

Hi... I am using the latest version of Firefox (88.0) for my 64 bit Dell laptop. I have checked a few times over a period of weeks in settings, General section, the box marked as - Always check if Firefox is your default browser is checked. Underneath this line I see one line with a smiley icon indicating it is NOT. I have several times gone through the process to make it my default browser and, when checking that it is, it ALWAYS displays as the default browser. So... I have no idea why this line continues to be displayed. Anyone have any thoughts? I can find no info on this issue.. thanks Brian

Asked by BEH 1 year ago

Last reply by Terry 1 year ago

  • Archived

Customizing headers and footers for printing.

The ability to edit and customize the headers and footers for printing was one of my main reasons for switching from Chrome to Firefox. Now I can't find where to do this.… (read more)

The ability to edit and customize the headers and footers for printing was one of my main reasons for switching from Chrome to Firefox. Now I can't find where to do this. I don't know if it was a recent update or what but I am using Windows 10 Home. Please help so I don't have to find a new browser.

Asked by themills98 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Website unblocking

Why is Firefox blocking Flickr and Tumblr without my permission. I reinstalled Google Chrome as a proxy and then was able to login but a day later I was blocked again si… (read more)

Why is Firefox blocking Flickr and Tumblr without my permission.

I reinstalled Google Chrome as a proxy and then was able to login but a day later I was blocked again since Firefox is the default browser on my PC. Frustrating to say the least. Firefox does not have carte blanche authority to block sites without consulting these sites' customers first. The URL shield is grey and when I switch it off it has the line through it but still will not load.

Suggestions please?

Asked by jpe61star 1 year ago

Last reply by FredMcD 1 year ago