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Block AI chat feature

This is a bit of an odd question, but I'm gutted. I have pretty severe OCD and AI tools have become very problematic for my reassurance seeking behaviors. I just got all … (read more)

This is a bit of an odd question, but I'm gutted. I have pretty severe OCD and AI tools have become very problematic for my reassurance seeking behaviors. I just got all of them blocked using tools like coldturkey and screen time. Now as of this update they're all in my firefox sidebar, and so far I see no way to block, only hide them (the trouble here is I know it's there, if I'm feeling a compulsion it's incredibly difficult not to follow through). Is there any iron clad way to block this? I hate how hard these things are being pushed!

Asked by turneredwards10 21 hours ago

Last reply by Denys 3 hours ago

How to retrive files from "Old Firefox Data" folder on desktop.

Hi, I don't come from an IT/Tech background so this has become a hassle for me. I have a "Old Firefox Data" file on the my desktop and that seems to have sub-folders wi… (read more)

Hi,

I don't come from an IT/Tech background so this has become a hassle for me. I have a "Old Firefox Data" file on the my desktop and that seems to have sub-folders with my bookmarks, sessions, logins, etc. How do I retrieve those to the new Firefox browser.

Thanks!

Asked by AK 19 hours ago

Last reply by Denys 3 hours ago

ATT/Yahoo email

I cannot sign into my att/yahoo email while using Firefox. After calling AT&T they told me to use Microsoft Edge which I told them I would not! When trying to sign i… (read more)

I cannot sign into my att/yahoo email while using Firefox. After calling AT&T they told me to use Microsoft Edge which I told them I would not! When trying to sign in I receive the error message "It's not you, It's us" try again. It is my belief that att is trying to coerce me to change browsers so they can spy on me

Asked by rmuehling01 9 hours ago

Last reply by Denys 3 hours ago

Sudden troubles with Claude.ai

Kind of a combination 'Browse/Download problem. This morning on rising, 07/11/25, Claude.ai's html artifacts quit loading on Firefox. Doesn't matter whether I'm on laptop… (read more)

Kind of a combination 'Browse/Download problem. This morning on rising, 07/11/25, Claude.ai's html artifacts quit loading on Firefox. Doesn't matter whether I'm on laptop Macbook Pro or iMac...or iPhone...but it loads in Safari and Google Chrome? Site is fine...document artifacts are fine...but html sits with spinning wheel?

Asked by mvchaffee 7 hours ago

Last reply by Denys 3 hours ago

Xfinity Streaming

As of 7/10/2025, Xfinity Streaming does not open through Firefox. I much prefer Firefox to any other browser so I am a little mystified as to why all of a sudden Xfinity… (read more)

As of 7/10/2025, Xfinity Streaming does not open through Firefox. I much prefer Firefox to any other browser so I am a little mystified as to why all of a sudden Xfinity Streaming does not open. I receive my Comcast email through FireFox but when it comes to streaming content, the Xfinity logo just sits there and does not open.

Asked by Royce Saunders 7 hours ago

Last reply by Denys 3 hours ago

"next page" Tag

Next to the field where a current HTTP:// is entered, there USED TO BE a button allowing me to add another empty search page. Than has vanished. How do I restore it … (read more)

Next to the field where a current HTTP:// is entered, there USED TO BE a button allowing me to add another empty search page. Than has vanished. How do I restore it please?

Asked by David Lewin 1 day ago

Last reply by Paul 1 day ago

restore tabs does not work

Firefox crashed and I cannot recover my tabs from history. I click on restore all tabs and it does nothing. The tabs I was hoping to recover do not even appear in my hist… (read more)

Firefox crashed and I cannot recover my tabs from history. I click on restore all tabs and it does nothing. The tabs I was hoping to recover do not even appear in my history either.

Asked by bheffe 3 days ago

Last reply by jonzn4SUSE 2 days ago

comments not showing

When I try to load "Comments" I get this message: Failed loading comments! Please try again... Trying again doesn't help. This is a fairly recent problem Thanks for y… (read more)

When I try to load "Comments" I get this message:

Failed loading comments! Please try again...

Trying again doesn't help.

This is a fairly recent problem

Thanks for your help.

Asked by rsi79 3 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago

Access

Attempting to bill pay at Allstate page, stating the browser is not compatible. What options do I have? I have been using Firefox for > than twenty years, I have a har… (read more)

Attempting to bill pay at Allstate page, stating the browser is not compatible. What options do I have? I have been using Firefox for > than twenty years, I have a hard time trusting anything that comes from Microsoft after their internet explorer debacle .

Asked by John Barton 3 days ago

Last reply by jonzn4SUSE 3 days ago

Denied access to any site with "book" in address

I cannot access certain sites, especially those with "book" in the address. Tried almost every idea presented on line with Firefox browser on Windows 11. What is the a… (read more)

I cannot access certain sites, especially those with "book" in the address. Tried almost every idea presented on line with Firefox browser on Windows 11. What is the answer? Thanks

Asked by V 3 days ago

Last reply by Isaac H 3 days ago