Hi, I'm using Firefox 142 on Ubuntu 24.04. It's a fresh install. I cannot sign in icloud.com with Firefox even though it works with other browsers like Brave. I deleted a… (read more)
Hi, I'm using Firefox 142 on Ubuntu 24.04. It's a fresh install. I cannot sign in icloud.com with Firefox even though it works with other browsers like Brave. I deleted all cookies and site data and disabled extensions (KeePassXC). It doesn't help. I tried in new private window. No success. I copy my password from a password manager, so, no, I haven't mistyped it.
Here's what I do:
- Open Firefox and go to icloud.com
- Click on the "Sign In" button
- Enter my Apple-ID and click on the arrow on the right end of the "Email or Phone Number" field
At this point Brave behaves differently than Firefox. See below for how Brave behaves.
Firefox:
-> A "Password" field appears (no buttons "Continue with Password" and "Sign in with Passkey")
- Enter my password and click on the arrow on the right end of the "Password" field
-> Error message "Failed to verify your identity. Try again" appears. See icloud.png
Brave:
-> Two buttons "Continue with Password" and "Sign in with Passkey" appear. See icloud-with-brave.png
- Click on button "Continue with Password"
-> A "Password" field appears.
- Enter my password and click on the arrow on the right end of the "Password" field
-> 2FA code is sent to my iPhone
-> "Two-Factor Authentication" form opens...
etc. complete sign in successfully
Please help!
Unfortunately I cannot attach the HAR file from the login sequence because the password is included. However, I attached some screenshots from the Web Developer Tools. It seems to me that the login flow with Firefox is broken. I can't tell who's to blame, Apple of Firefox. The error message with Firefox is always the same, no matter whether I enter the correct password or rubbish. In Brave, however, there is a more precise error message when I enter a bad password. See icloud-with-brave-wrong-password.png
