Showing questions tagged:

Version 157.0 turned everythign purple

Note to firefox I.T. - I am not going to waste anymore time trying to get all this purple that was version 157 update. Get rid of the purple soon or I'll uninstall firefo… (read more)

Note to firefox I.T. - I am not going to waste anymore time trying to get all this purple that was version 157 update. Get rid of the purple soon or I'll uninstall firefox. Microsoft Edhe is already on the computer and is raring to go.

No responses need for this post.

Open 7 14

Mozilla VPN does not open

I had been using the Mozilla Firefox VPN for a few weeks, but now it will not launch. I sign in without a problem but when I click on the VPN icon on the toolbar, nothi… (read more)

I had been using the Mozilla Firefox VPN for a few weeks, but now it will not launch. I sign in without a problem but when I click on the VPN icon on the toolbar, nothing happens. I just get the pop-up to try the VPN and "Get Started" (see attachment).

Please advise.

Open 4 1 71

When trying to watch a Video it buffers and won't load. While it's buffering I can click on another tab and then it will load. Youtube mostly. If I switch to another browser I don't have this issue. Why?

When trying to watch a Video it buffers and won't load. While it's buffering I can click on another tab and then it will load. Youtube mostly. If I switch to another brow… (read more)

When trying to watch a Video it buffers and won't load. While it's buffering I can click on another tab and then it will load. Youtube mostly. If I switch to another browser I don't have this issue. Why?

Open 1 1 10

I need to edit the phone number Firefox uses to autofill forms.

I need to edit the phone number Firefox uses to autofill forms. Sometime in the past, I accidentally entered one incorrect digit in my phone number, and now Firefox wants… (read more)

I need to edit the phone number Firefox uses to autofill forms. Sometime in the past, I accidentally entered one incorrect digit in my phone number, and now Firefox wants to send verification codes to that number.

Open 2 1 50

Missing widgets on home page & no ability to bring them back

I've been relying on the checklist widget - but it has disappeared, along with my other timer & weather widgets. I see no way to get them back, either in Firefox set… (read more)

I've been relying on the checklist widget - but it has disappeared, along with my other timer & weather widgets. I see no way to get them back, either in Firefox settings or in the home page settings either.

Open 1 1 10

Inability to attach Dropbox files from attached and mapped drives

My files are stored on external hard drives within Dropbox. The hard drives are mapped to my computer. I can no longer attach files from these drives to anything throug… (read more)

My files are stored on external hard drives within Dropbox. The hard drives are mapped to my computer. I can no longer attach files from these drives to anything through Firefox. I can still attach through Chrome, Bing, Safari etc. Any suggestions how to solve this problem. I am NOT attaching through the Dropbox website. I am attaching through the full path showing drive etc. Thank you.

Open 1 1 40

URGENT!!!! I need my previous firefox restore as it has all my apps and passwords

Hello I kept getting crashed error everytime I open firefox. It prompted me to update which I did and install. I LOST ALL my apps and passwords that was shortcut on firef… (read more)

Hello

I kept getting crashed error everytime I open firefox. It prompted me to update which I did and install. I LOST ALL my apps and passwords that was shortcut on firefox. I need that restored as it has a lot of my business access links to sites.

Additionally firefox keeps crashing and giving me error message to restore or close. I click close but I also clicked restore and it still kept on giving me issues. It's causing me a lot of stress.

Please get back to me asap [redacted phone# and email from public community support forum]

Open 1 1 30

Firefox keeps loading and some websites do not open properly

Hello, I am having a problem with Mozilla Firefox on Windows 10. Firefox sometimes keeps loading continuously and some websites do not open properly or take a very long t… (read more)

Hello, I am having a problem with Mozilla Firefox on Windows 10.

Firefox sometimes keeps loading continuously and some websites do not open properly or take a very long time to load. My internet connection is working normally, and the same websites may work better in another browser.

I have tried closing and reopening Firefox, restarting my computer, and refreshing the website, but the problem still happens.

Please help me check what may be causing this problem and how I can repair or reset Firefox without losing my bookmarks, passwords, and important data.

Thank you.

Open 2 1 60

On firefox home page, the "+" add site link (bookmark) doe snot work

I have no bookmarks on my firefox home page; CCleaner removed them. I have since stopped using CCleaner, but I'm trying to restore the home page bookmarks. I see the "+" … (read more)

I have no bookmarks on my firefox home page; CCleaner removed them. I have since stopped using CCleaner, but I'm trying to restore the home page bookmarks. I see the "+" sign, and when I click it, a box form opens. I enter the site name and URL, and click submit, but nothing is created. I have rebooted and tried many times, but the add button does not do anything. I only want 5 or 6 links, but I can't even place one.

Open 3 90