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tabs missing with new update

My firefox installed a new update, 89, and now my tabs are missing, except that the active tab is floating down at the center bottom of the screen. i can still navigate w… (read more)

My firefox installed a new update, 89, and now my tabs are missing, except that the active tab is floating down at the center bottom of the screen. i can still navigate with keyboard shortcuts, but i don't know how many i have open, what they are, and personally DO NOT like navigating with shortcuts if i don't have to.

why is it necessary to keep messing with tabs? weren't they just fine below the address bar back in the day? How is ruining the user experience worth whatever was even trying to be done here?

image is how my firefox looks right now

Asked by luckytrefoil 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Mozilla Contact Info

I need an email address or a phone number to contact support. Forms do not have answers for my problem. And the contact and the support pages have no information on how t… (read more)

I need an email address or a phone number to contact support. Forms do not have answers for my problem. And the contact and the support pages have no information on how to contact Mozilla which is extremely messed up. Does anyone have this info?

Asked by Dominique 1 year ago

Answered by Chris Ilias 1 year ago

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Help me get rid of the stupid and ugly Tab bar on newest Firefox

Please help me get rid of the stupid and ugly Tab bar space on newest Firefox. I hate Tabs and now there is a big space above the address bar for Tabs. I have looked ever… (read more)

Please help me get rid of the stupid and ugly Tab bar space on newest Firefox. I hate Tabs and now there is a big space above the address bar for Tabs. I have looked everywhere for a way to turn it off like it has been since Tabs came out. I only want new windows if I want a new window.

If I can't turn that huge space gap off is there any way to go back to what I had before the last update without messing everything up? Why did someone decide to make the browser window smaller and waste that space by making the browser bigger....

Sorry if I sound cranky but, I started using Netscape Navigator 1.0 and every version since and this is the worse thing that has ever been done to a browser... Thank you for any help you can give me!

Asked by rob39lee 1 year ago

Answered by gsfc12 1 year ago

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Dev Tools

I "upgraded to V90. since then, the URL box is highlighted red/grey stripes. The robot head icon is now in the URL box and it says "Browser is under remote control (reaso… (read more)

I "upgraded to V90. since then, the URL box is highlighted red/grey stripes. The robot head icon is now in the URL box and it says "Browser is under remote control (reason Dev Tools). I've gone in about:config and set all variables to False, yet they reset themselves to true every time. How do I disable the DevTools. Thanks

Asked by john.enrietto 11 months ago

Answered by john.enrietto 11 months ago

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Firefox Sept. 22nd Update and Blackboard Compatability

Hi guys! I'm a college student and my university uses Blackboard as a way to access our courses. Unfortunately, my Firefox has been breaking and not loading all of my cou… (read more)

Hi guys!

I'm a college student and my university uses Blackboard as a way to access our courses. Unfortunately, my Firefox has been breaking and not loading all of my courses. My university tech support is no help and they told me to contact Blackboard and Blackboard told me to use Google Chrome. I already installed Chrome so I can use it temporarily to do my coursework but I really don't want to use it permanently, I have my computer set up exactly how I like it and I prefer to use Firefox.

I think the problem started around when the September 22nd update for Firefox was automatically installed. Some things I've tried to fix the issue are: 1. Fresh install of Windows using the Razer Blade's recovery to factory default; 2. Update Windows to latest version (except the 2004 feature update, it causes my laptop to black screen on bootup); and 3. Fresh install of Firefox and changing my privacy settings to standard rather than the strict settings I usually use.

I didn't want to install an older version of Firefox because of all the warnings on the webpage, but I'm really not sure what else I can do. Has anyone else had this happen? Any fixes?

Asked by Aaron 1 year ago

Answered by packetson2 1 year ago

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non functional Firefox Browser(one laptop only)

System: Windows 10 32-bit laptop Problem: non-responsive UI on one laptop only. This includes inability to configure local options. nothing works. Menus drop down, but… (read more)

System: Windows 10 32-bit laptop

Problem: non-responsive UI on one laptop only. This includes inability to configure local options. nothing works. Menus drop down, but no matter what is selected, the selection does not highlight, menu hides normally but no action is taken by the browser

If I manually type in the url it sits there. no spinning cursor, nothing.

Browser does NOT crash... It simply sits there doing nothing. All other browsers work fine.

What I have done Restart the laptop Double check Firewall permissions Ran a scan before and after installation (0 threats found) Logged in as administrator as well as user account Ran performance monitor nothing alarming noted Uninstall and Reinstall. (Problem still exists)

Asked by kyle.rondeau 2 years ago

Answered by kyle.rondeau 2 years ago

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Widevine CDM Update Schedule

Widevine will revoke Widevine Content Decryption Module which is earlier than ver 4.10.2209.0. https://www.widevine.com/news Google has already released new version of CD… (read more)

Widevine will revoke Widevine Content Decryption Module which is earlier than ver 4.10.2209.0. https://www.widevine.com/news

Google has already released new version of CDM. However, the version on Firefox 88.0b7 is still 4.10.1582.2. You can check on the following menu: [Add-ons and Themes]>[Plugin]>[Widevine Content Decryption Module]

My questions are: 1. When is new Widevine CDM coming to Firefox? 1. Can Add-on Manger provide this update to older Firefox?

Asked by otoguro 1 year ago

Answered by TyDraniu 1 year ago

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Widevine Will Not Install

I have been trying to watch Netflix on Firefox, I made some security changes and at first thought that I may have caused the problem, but now I see that the add-on just f… (read more)

I have been trying to watch Netflix on Firefox, I made some security changes and at first thought that I may have caused the problem, but now I see that the add-on just fails to install. It just keeps the notification that it is installing. Is there a way to fix this issue?

Asked by Yossi 1 year ago

Answered by cor-el 1 year ago

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Frequent Firefox Crashes

I am very disappointed with Firefox because of VERY FREQUENT CRASHES! I have the following crash reports: bp-2544f95b-926b-4b8f-b0e1-6c9740200720 7/19/2020 8:43 PM bp-0… (read more)

I am very disappointed with Firefox because of VERY FREQUENT CRASHES! I have the following crash reports:

bp-2544f95b-926b-4b8f-b0e1-6c9740200720	7/19/2020 8:43 PM
bp-0b9fdd52-483e-4581-97d5-861d10200619	6/19/2020 4:06 PM
bp-5b3993e3-5adc-4e32-b802-ce4c20200619	6/19/2020 1:13 PM
bp-3c2a8dd5-3a51-47cc-8839-def410200405	4/4/2020 9:09 PM
bp-03a34b6a-6a74-4dd7-912e-1f13e0200720	7/19/2020 8:43 PM
bp-cdb8fe65-262e-4996-b7fe-49d5e0200720	7/19/2020 8:43 PM
bp-68d37e22-b489-4d63-8510-4a1590200720	7/19/2020 8:43 PM
bp-afc84b54-9e95-4cde-ba08-004910200720	7/19/2020 8:43 PM
bp-5bf341c1-bd41-4dca-8265-3317a0200720	7/19/2020 8:43 PM
bp-8be1cee7-a3c6-40d6-ba06-dad220200720	7/19/2020 8:43 PM
bp-30bdb348-5713-4934-afc7-23ade0200720	7/19/2020 8:43 PM
bp-9d81d0a3-2cb8-4924-97e3-add9e0200720	7/19/2020 8:43 PM
bp-bcccc6a2-4cf3-44ec-95db-690590200720	7/19/2020 8:43 PM
table end

I have run Firefox in Safe Mode, and I still get the crashes, often on a Checkout page after getting an order together. My software is updated to the latest versions available, and I have kept my security up to date. If we cannot find a fix to stop all this crashing, I'll have to give up on Firefox as being highly unreliable. Since I am totally blind, RELIABILITY IS VERY IMPORTANT TO ME!

Asked by Dave 1 year ago

Answered by cor-el 1 year ago

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Security certificate problem with Mozilla server ? Can't access website.

I cannot access Mozilla via Firefox - issue arose when trying to access add-ons yesterday (25 Jan 2020). Firefox displays the following: "Secure Connection Failed An err… (read more)

I cannot access Mozilla via Firefox - issue arose when trying to access add-ons yesterday (25 Jan 2020). Firefox displays the following: "Secure Connection Failed

An error occurred during a connection to addons.mozilla.org. PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the web site owners to inform them of this problem."

In order to post this, I have had to access the site via Chromium, which also noted a secure connection error. I have used a VPN add-on to secure the connection and access the site.

I assume this is an issue on the Mozilla server with an expired certificate?

Asked by Ellinas 2 years ago

Answered by Ellinas 2 years ago

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Google Maps not able to Access Location

My google maps is unable to access my location even though I have allowed location access from Firefox preferences/settings. The blue target button (Current Location) on … (read more)

My google maps is unable to access my location even though I have allowed location access from Firefox preferences/settings. The blue target button (Current Location) on Google maps is greyed out, and when I hover over it it says that access is not allowed. Even though when I'm in google maps, the Address bar shows that my location access is allowed, as well as in the Firefox settings. I have refreshed the window multiple times, restarted Firefox, cleared all cookies, and restarted my computer. I've also toggled the enhanced tracking protection in the address bar to off, restarted the browser, still not working. Everything in the settings tells me that access is allowed, yet google maps still tells me that it is denied. Has anyone had this problem, or know of a workaround or how to fix this? Thanks! (Working on Firefox 75. with a MAC)

Asked by factorfineart 2 years ago

Answered by factorfineart 2 years ago

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Garbled Text on Websites

Attached is a sample of how web pages display. These can either initially display this way or, as in this example, the page opened correctly, I stepped away for a few min… (read more)

Attached is a sample of how web pages display. These can either initially display this way or, as in this example, the page opened correctly, I stepped away for a few minutes and when I viewed the page again it looked like the example. I can have a page open and it is displaying correctly, then open a new tab and go to a different site and the text will look like the example.

I have cleared the cache, dumped all the cookies. Restarting the browser (I do this many times a day) will fix the current page but eventually another page will display like this.

I running version 84.0.2 64bit on a Mac Pro Mojave. I don't have this problem with other browsers like Chrome or Safari. I never see it on my Windows 10 system.

Asked by MrBBPrinter 1 year ago

Answered by cor-el 1 year ago

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change tab colors

This latest update makes everything gray on the screen and you can't tell one tab from another. How do you change the color scheme? Why'd they make it so ugly? And why… (read more)

This latest update makes everything gray on the screen and you can't tell one tab from another. How do you change the color scheme? Why'd they make it so ugly? And why didn't they put this answer on the home page?

Asked by s.a.barker 1 year ago

Last reply by Chris Ilias 10 months ago

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I cannot import my bookmarks from an HTML file

After Firefox updated my bookmarks are all screwed up. I can see very few and the icon on the top right is not there any longer. I can see them backed up on a HTML file i… (read more)

After Firefox updated my bookmarks are all screwed up. I can see very few and the icon on the top right is not there any longer. I can see them backed up on a HTML file in my desktop but I can't import them back. What's going on?

Asked by stefaniaraccagni 1 year ago

Answered by RedKnight 1 year ago

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How can I turn off update avaliable notification?

I'm currently in my vacation home and I don't have home internet here. I'm connecting through my mobile phone using limited mobile data. and I selected not to download up… (read more)

I'm currently in my vacation home and I don't have home internet here. I'm connecting through my mobile phone using limited mobile data. and I selected not to download updates because it keeps updating itself like twice in a week and every MB counts in limited data plans especially if it's just 4 GB total for each month.

But now every time I open the firefox it showing download latest update popup like an annoying virus on the top right corner where 3 horizontal lines are located.

I checked the internet and previously this was an option in it's settings. Then this option removed and only hidden behind the about:config . and now it's completely removed from about:config either.

The only reason I switched from chrome to firefox was because google became an absolute dictator lately and all it's changes was to limit down my accessibility. I switched to firefox becuse it doesn't backstab it's users and they give the choice to it's users rather than dictating it like dictators. So did I make a mistake switching to firefox? Is firefox becoming just like chrome now? or is there (hoping so much) and option given us to turn off the notifications as well?

Asked by aurora1166_1166 11 months ago

Answered by cor-el 11 months ago

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Set up custom default search URL

I'd like to use the Startpage search as my default search in Firefox, instead of Google. And I mean the keyword-less search. I know what a search keyword is and I use sev… (read more)

I'd like to use the Startpage search as my default search in Firefox, instead of Google. And I mean the keyword-less search. I know what a search keyword is and I use several for special search engines (map, Wikipedia, dictionaries, parcel tracking, etc.). But the default search must work without any keywords.

And I want to use the custom settings they provide as URL parameters. I've tried with the cookie option but the cookie expires even after regular use. So the custom URL is the only working solution. Startpage support recommended me doing that.

I know that I can install the Startpage search to Firefox and it worked. But I can't combine it with the custom settings. So I uninstalled the extension, deleted the search engine and went to my custom startpage.com URL. Right-clicking the URL bar allowed me to add the search engine from there. But it also doesn't have my settings.

I couldn't find the search URL in about:config. Where is it stored? I need to change whatever Firefox thinks is Startpage's search URL to include my settings.

Changing the settings is critical because by default they open clicked results in a new tab which I cannot stand. I have enough open tabs, and there's still the back button.

Asked by ygoe 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

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Add Files to "Files and Applications" to be asked wether to save or to open with...

Hello. I noticed that Firefox (98.0.2) doesn't even ask if the file should be saved or opened with a program when downloading some file types. Unfortunately, these file t… (read more)

Hello. I noticed that Firefox (98.0.2) doesn't even ask if the file should be saved or opened with a program when downloading some file types. Unfortunately, these file types (e.g. GPX) are not listed under Settings --> General --> Files and Applications, so that I could assign them to a program or specify that they should always be asked. And I can't add these files somehow... I have also deleted the file "handler.json" in the profile folder, hoping to be asked then. But that doesn't happen. GPX files, for example, are assigned to the GSAK program in the system - but Firefox just wants to save them and doesn't offer the option to open them directly in GSAK. Does anyone know advice how I can get Firefox to give me the choice? Thanks a lot.

Asked by Oliver 3 months ago

Answered by AliceWyman 3 months ago

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I lost all my passwords from firefox after Refreshing my browser

Today I've refreshed my Firefox and I'm aware that I'll loose all my add-ons/extensions/customization's, but the problem is I've lost all my passwords in my Firefox lockw… (read more)

Today I've refreshed my Firefox and I'm aware that I'll loose all my add-ons/extensions/customization's, but the problem is I've lost all my passwords in my Firefox lockwise! Please help me. I need all my saved passwords ASAP.

Asked by SaiAkash Neela 1 year ago

Answered by FredMcD 1 year ago