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Can't install firefox browser on windows 10

I've been using Firefox for years but this morning it stopped working. the little firefox button just kept moving left-right and never found the page. Eventually I gave u… (read more)

I've been using Firefox for years but this morning it stopped working. the little firefox button just kept moving left-right and never found the page. Eventually I gave up and uninstalled firefox but when I tried to reinstall it, it states that firefox was previously installed and allows me to reinstall. when I do that it always gives an error message that it was unsuccessful.

Asked by hillstrom0036 1 year ago

Answered by jscher2000 1 year ago

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restart to update not working

I am currently running Mozilla FF v.35.0.1 & was alerted to an update a couple of days ago. However, the "Restart to Update" button is still not working. I have clo… (read more)

I am currently running Mozilla FF v.35.0.1 & was alerted to an update a couple of days ago. However, the "Restart to Update" button is still not working. I have closed & opened Mozilla countless times, tried Ctrl + R to restart, & have also restarted my computer numerous times, but still nothing... Any news &/or recommendations regarding this bug would be appreciated. I am reluctant to do a fresh install (default version), since I have highly customized this browser. Thanks!

Asked by RDA1059 6 years ago

Answered by Michael Verdi 6 years ago

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Firefox is not showing emoticons on Facebook.

Instead of emoticons, Firefox is showing me blank spaces all over Facebook (chat, status updates, comments etc.). I've tried to clean all data, I've restarted it, and it … (read more)

Instead of emoticons, Firefox is showing me blank spaces all over Facebook (chat, status updates, comments etc.). I've tried to clean all data, I've restarted it, and it doesn't help. Only thing that's helping is when I downgrade to version 29, so it must be a bug. Currently, I'm using version 33.1.1, the latest one, on 64bit Windows 8.1.

Emoticons work properly on other browsers (IE, Chrome, Opera).

Asked by domenico1260 6 years ago

Answered by domenico1260 6 years ago

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What happened to bookmarks "Description" box?

In prior versions of Firefox, the Properties Box used to include a large text "Description" box where I could put login information and other details for that bookmark. … (read more)

In prior versions of Firefox, the Properties Box used to include a large text "Description" box where I could put login information and other details for that bookmark. Now, in version 62.0, that text box no longer exists. Old bookmarks that I have no longer have this information either.

I used this text box extensively and Firefox was the one browser that had this box. Now it appears to have been removed. Can I get this Description box back? Or do I switch to a different browser?

Thanks, Macbel

Asked by macbel 3 years ago

Answered by jscher2000 3 years ago

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How can I permanently disable the following firefox warning: "Your Firefox is critically out of date. An update is required to stay secure"

Is there any way to permanently deactivate the "Your Firefox is critically out of date. An update is required to stay secure" warning, despite the obvious of updating Fir… (read more)

Is there any way to permanently deactivate the "Your Firefox is critically out of date. An update is required to stay secure" warning, despite the obvious of updating Firefox, which in my case is not an option?

Kind regards, Marco

Asked by marco.castrucci 3 years ago

Answered by AliceWyman 3 years ago

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trusteer rapport icon lost in firefox 41

Firefox automatically upgraded itself to version 41 and now the Trusteer Rapport Endpoint Protection icon is no longer shown to the right of the address bar. It is still… (read more)

Firefox automatically upgraded itself to version 41 and now the Trusteer Rapport Endpoint Protection icon is no longer shown to the right of the address bar. It is still there and working in Internet Explorer. The same situation is happening on 2 PCs, both Windows 7 64 bit.

Surely Trusteer Rapport is a widely used feature - one would have thought a new release of Firefox would have been tested to work with it.

Asked by nickacopp 6 years ago

Answered by cor-el 6 years ago

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89.0 update changed theme

Update 89.0 changed the browser theme to something I don't like, too pale and pastel. Options to change back to what I had aren't available. The options presented are now… (read more)

Update 89.0 changed the browser theme to something I don't like, too pale and pastel. Options to change back to what I had aren't available. The options presented are now uglier than this sick looking theme.

How do I undo 89.0 update? Pretty much looks like (from release notes on another post) 89.0 has nothing at all to do with security and it's just someone at Firefox wanting to change things just for the sake of changing things.

I hope Firefox isn't going to start doing silly things like moving the first floor to the second floor and the second floor to the first floor just because some administrator feels like it.

Asked by lee37 4 months ago

Last reply by Chris Ilias 4 months ago

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Where did my bookmark folders go with new update?

I installed the new Firefox update this morning and when I click on the bookmarks icon at the top my bookmark folders have vanished. the only bookmarks I have are my rece… (read more)

I installed the new Firefox update this morning and when I click on the bookmarks icon at the top my bookmark folders have vanished. the only bookmarks I have are my recently bookmarked ones.

Where did they go?

Asked by lonegreywolf20 3 years ago

Answered by cor-el 3 years ago

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where is "email link"?

I just upgraded to the new release. There used to be a button with three dots toward the right side of the search/address bar. I used it to email a link to the current pa… (read more)

I just upgraded to the new release. There used to be a button with three dots toward the right side of the search/address bar. I used it to email a link to the current page. Two clicks and I'm editing the email. I don't see the button in this new release. How do I email a link to the current page? Ideally in one or two clicks.

Asked by jordanwouk 4 months ago

Answered by Seburo 4 months ago

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How to get tabs under adressbar, if setting "browser.tabs.onTop" to "false" does not work?

I know that firefox once put the tabs on top, but I had that fixed with setting in "about:config" the value for "browser.tabs.onTop" to "false". Now, after upgrading Fire… (read more)

I know that firefox once put the tabs on top, but I had that fixed with setting in "about:config" the value for "browser.tabs.onTop" to "false". Now, after upgrading Firefox to v.29 this entry is still set to the false value, however, I can't get the tabs below the adressbar (which is super annoying). Any ideas how to resolve this?

Asked by freibadschwimmer 7 years ago

Answered by cor-el 7 years ago

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Firefox crashes 43.0.x

Starting with version 43.0.0 Firefox started to crash on my machine. With 43.0.0 it happend a few times, but with 43.0.1 it crashes just after startup. I try to send a cr… (read more)

Starting with version 43.0.0 Firefox started to crash on my machine. With 43.0.0 it happend a few times, but with 43.0.1 it crashes just after startup. I try to send a crash report every time it happens but it says there was a problem sending it. In the submit log it says "Crash report submission failure: Could not establish connection to the server". Because of this I do not have a directory of sumitted crash reports, only one with pending reports.

I have tried reinstalling Firefox twice, reset Firefox so no plugins or addons are installed but it still crashes shortly after startup. Even when it is open long enough for me to exit Firefox it crashes on exit.

I can include a few report ids but as they have not been sent I don't know how much good they will be: ea4782b8-f222-46f3-95a3-620a8b783844, 4cf5165b-3ad4-49c1-8615-6c2665799791, 7ac58778-bc59-44c3-8579-ba4be962a5a8. I do have the .dmp and .extra files for these crashes.

I am running Windows XP.

I have data from the troubleshooting page as RAW (JSON I guess) and text:

{

 "application": {
   "name": "Firefox",
   "version": "43.0.1",
   "buildID": "20151216175450",
   "userAgent": "Mozilla/5.0 (Windows NT 5.1; rv:43.0) Gecko/20100101 Firefox/43.0",
   "safeMode": false,
   "updateChannel": "release",
   "supportURL": "https://support.mozilla.org/1/firefox/43.0.1/WINNT/en-GB/",
   "numTotalWindows": 1,
   "numRemoteWindows": 0,
   "remoteAutoStart": false
 },
 "modifiedPreferences": {
   "browser.cache.disk.smart_size.first_run": false,
   "browser.cache.disk.capacity": 1048576,
   "browser.cache.disk.filesystem_reported": 1,
   "browser.cache.frecency_experiment": 4,
   "browser.download.importedFromSqlite": true,
   "browser.places.smartBookmarksVersion": 7,
   "browser.sessionstore.upgradeBackup.latestBuildID": "20151216175450",
   "browser.startup.homepage_override.mstone": "43.0.1",
   "browser.startup.homepage_override.buildID": "20151216175450",
   "dom.apps.reset-permissions": true,
   "dom.mozApps.used": true,
   "extensions.lastAppVersion": "43.0.1",
   "gfx.crash-guard.d3d11layers.appVersion": "43.0.1",
   "gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-try-d3d11": true,
   "gfx.crash-guard.d3d11layers.feature-d3d11": true,
   "gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-d3d11": false,
   "gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-warp": false,
   "gfx.crash-guard.glcontext.gfx.driver-init.direct3d11-angle": true,
   "gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle": true,
   "gfx.crash-guard.d3d11layers.feature-d2d": true,
   "gfx.crash-guard.status.glcontext": 3,
   "gfx.crash-guard.d3d11layers.driverVersion": "6.14.13.2049",
   "gfx.crash-guard.d3d11layers.deviceID": "0x1244",
   "gfx.crash-guard.status.d3d11layers": 2,
   "media.hardware-video-decoding.failed": true,
   "network.cookie.prefsMigrated": true,
   "places.history.expiration.transient_current_max_pages": 20435,
   "plugin.importedState": true,
   "plugin.disable_full_page_plugin_for_types": "application/pdf",
   "privacy.sanitize.migrateFx3Prefs": true
 },
 "lockedPreferences": {},
 "graphics": {
   "numTotalWindows": 1,
   "numAcceleratedWindows": 1,
   "windowLayerManagerType": "Direct3D 9",
   "windowLayerManagerRemote": true,
   "supportsHardwareH264": "No; Failed to create H264 decoder",
   "adapterDescription": "NVIDIA GeForce GTX 550 Ti",
   "adapterVendorID": "0x10de",
   "adapterDeviceID": "0x1244",
   "adapterSubsysID": "00000000",
   "adapterRAM": "Unknown",
   "adapterDrivers": "nv4_disp",
   "driverVersion": "6.14.13.2049",
   "driverDate": "6-21-2013",
   "adapterDescription2": "",
   "adapterVendorID2": "",
   "adapterDeviceID2": "",
   "adapterSubsysID2": "",
   "adapterRAM2": "",
   "adapterDrivers2": "",
   "driverVersion2": "",
   "driverDate2": "",
   "isGPU2Active": false,
   "direct2DEnabled": false,
   "directWriteEnabled": false,
   "directWriteVersion": "0.0.0.0",
   "direct2DEnabledMessage": [
     ""
   ],
   "webglRendererMessage": [
     ""
   ],
   "info": {
     "AzureCanvasBackend": "skia",
     "AzureSkiaAccelerated": 0,
     "AzureFallbackCanvasBackend": "cairo",
     "AzureContentBackend": "cairo"
   },
   "failures": [
     "[GFX1-]: GLContext is disabled due to a previous crash.",
     "[GFX1-]: GLContext is disabled due to a previous crash.",
     "[GFX1-]: GLContext is disabled due to a previous crash.",
     "[GFX1-]: GLContext is disabled due to a previous crash.",
     "[GFX1-]: GLContext is disabled due to a previous crash.",
     "[GFX1-]: GLContext is disabled due to a previous crash."
   ],
   "indices": [
     0,
     6,
     2,
     3,
     4,
     5
   ]
 },
 "javaScript": {
   "incrementalGCEnabled": true
 },
 "accessibility": {
   "isActive": false,
   "forceDisabled": 0
 },
 "libraryVersions": {
   "NSPR": {
     "minVersion": "4.10.10",
     "version": "4.10.10"
   },
   "NSS": {
     "minVersion": "3.20.1 Basic ECC",
     "version": "3.20.1 Basic ECC"
   },
   "NSSUTIL": {
     "minVersion": "3.20.1",
     "version": "3.20.1"
   },
   "NSSSSL": {
     "minVersion": "3.20.1 Basic ECC",
     "version": "3.20.1 Basic ECC"
   },
   "NSSSMIME": {
     "minVersion": "3.20.1 Basic ECC",
     "version": "3.20.1 Basic ECC"
   }
 },
 "userJS": {
   "exists": false
 },
 "crashes": {
   "submitted": [],
   "pending": 26
 },
 "extensions": [
   {
     "name": "Microsoft .NET Framework Assistant",
     "version": "0.0.0",
     "isActive": false,
     "id": "{20a82645-c095-46ed-80e3-08825760534b}"
   }
 ],
 "experiments": []

}

Asked by jkcjkc 5 years ago

Answered by the-edmeister 5 years ago

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How to set Tabs below address bar Firefox 89

I would like to set the tabs to display below the address bar in Firefox 89 64bit. I believe the setting is in about:config but I can't find it. Firefox does this ever… (read more)

I would like to set the tabs to display below the address bar in Firefox 89 64bit. I believe the setting is in about:config but I can't find it. Firefox does this every so often and I wish they would just have a button to say tabs on top, or tabs below address bar.

Asked by chip4343 4 months ago

Last reply by Chris Ilias 4 months ago

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All addons disabled for being unsupported

Suddenly while browsing, I got a bar notification saying that some of my addons had been disabled because they were unsupported. Clicking the button took me to a page tha… (read more)

Suddenly while browsing, I got a bar notification saying that some of my addons had been disabled because they were unsupported. Clicking the button took me to a page that showed no addons, but linked to a page for Legacy Addons in which I found 25 of my addons (That's literally all but 2) have been marked as "not verified for use in Firefox" and disabled, despite literally all of them working mere seconds again and a large majority of them being obtained directly from Mozilla's official addon website! Firefox didn't even receive an update or anything, they just all randomly got flagged out of nowhere for no reason. Why are all of my addons suddenly marked as unverified and disabled, and how can I enable them all again?

(The uploaded image doesn't seem to be showing in the support thread, so here's a direct link https://puu.sh/Dnxlm/b471b782d7.PNG )

Asked by EasternSanarise 2 years ago

Answered by Chris Ilias 2 years ago

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How do I stop Firefox Update from Popping-Up?

I wish to stop the new pop-up update notification message built into Firefox 69.0.#. A pop-up message is not necessary, irritating and tiresome. Why is there no option av… (read more)

I wish to stop the new pop-up update notification message built into Firefox 69.0.#.

A pop-up message is not necessary, irritating and tiresome.

Why is there no option available to turn it off?

Asked by blebadef 2 years ago

Last reply by Matthias 1 year ago

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firefox 29 is a joke

you have got to be kidding WHY is everything being designed as though a PC were a tablet? this is the worst bubble-gum interface i've seen yet more options removed form t… (read more)

you have got to be kidding WHY is everything being designed as though a PC were a tablet? this is the worst bubble-gum interface i've seen yet more options removed form the UI, making it necessary, yet again, to break out a text editor several extensions broken very, very disappointing

i'm done with mozilla

Asked by ff 7 years ago

Last reply by citycritter 7 years ago

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unresposive script

I have been suffering unresponsive script and have followed all the previous advice. I have installed the yesscript add on but it is not helping. I have added google. gm… (read more)

I have been suffering unresponsive script and have followed all the previous advice. I have installed the yesscript add on but it is not helping. I have added google. gmail etc yet i am still getting the errors. i am having to force quit on a regular basis. getting close to giving up on fire fox as i spend more time restarting and restoring and adding addresses to yesscript than actually browsing.

Asked by anonimouse123 4 years ago

Last reply by Rafael Lecuona 3 years ago

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How do I roll back?

This new update is so ugly I'd rather be vulnerable to all of the security fixes that were just patched than use Firefox 89.0. Also your feedback page is down, which is u… (read more)

This new update is so ugly I'd rather be vulnerable to all of the security fixes that were just patched than use Firefox 89.0.

Also your feedback page is down, which is unfortunate because I'd love to give some.

Asked by josh.carman 4 months ago

Last reply by Chris Ilias 4 months ago

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Created New Firefox Account Instead of Linking Old Mozilla Account-What Steps To Take?

Please answer each question separately: Even though Google is my default search engine, I have selected the remaining 6 default options under 'One Click' Search Engines. … (read more)

Please answer each question separately:

Even though Google is my default search engine, I have selected the remaining 6 default options under 'One Click' Search Engines.

When I type a letter, it brings up searches for my default Google but the icons for the other search engines are in the bottom left corner.

1. Am I supposed to click on one of the icons to bring up a search for that particular search engine OR is my address bar search supposed to show searches for all seven search engines?

2. When 'Never Remember History' is selected, am I still able to select the 'One Click Search Engines' that will automatically be displayed the next time that 'Remember History' is selected OR can I only choose the one-click search engine options when 'Remember History' is selected?

3. Before signing into my old account, I noticed that users have to create a new Firefox account, even if they have an existing account, so that is what I did-Is that what I was supposed to do?

4. With this new account, will I automatically receive an email notification when someone responds to my thread?

5. Periodically, when signing in with my new account, I receive a 'Bad Request 400' message. Other times, I am able to sign in but the top right corner does not show me as signed in so I have to sign in again; Are these known glitches?

Asked by beano100 2 years ago

Answered by AliceWyman 2 years ago

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https://youtu.be/GOMIBdM6N7Q

Page turning machine. Who is in charge of developing Rube Goldberg devices? Firefox should apply for the Guinness book of world records due to the unneeded complexity of … (read more)

Page turning machine.

Who is in charge of developing Rube Goldberg devices? Firefox should apply for the Guinness book of world records due to the unneeded complexity of the browser. They would probably lose out to Microsoft though.

Asked by rnboyd 3 years ago

Last reply by Happy112 3 years ago