Firefox Support Forum

Several people have complained and NOBODY is listening. I specifically switched to FF so I don't have to deal with intrusive sites. FF I thought claimed to be UNLIKE GOOGLE and was more "private," so why are you putting in a Google browser/plugin/extension and forcing it to run on our PC's? I have enough crap on it taking up MEMORY and slowing it down, don't force anything people do NOT want. Just because these might be popular with many does NOT mean everybody wants it. Get rid of Google, Bing, Amazon, DuckDuckGo, eBay, Wikipedia, and WHATEVER else you are forcing us to run on FF.

Does FF have an agreement or partnering with these companies to TRACK US where ever we go on the internet? Looks like it. Per Wikipedia: DuckDuckGo earns revenue by serving ads from the Yahoo-Bing search alliance network and through affiliate relationships with Amazon and eBay. OK, so we have 4 of those And this at https://www.comparitech.com/blog/vpn-privacy/best-private-search-engine: DuckDuckGo displays ads for affiliate sites in the right sidebar, which is a little less aggressive than Google which presents ads at the top of search results. It earns additional profits from commissions from sites like Amazon and eBay, so you may want to be wary if those pop up a lot in search results. Also: As DuckDuckGo’s CEO, Gabriel Weinberg, explains in a Quora answer, the search engine does use your IP address to serve local results.

Why is FF pushing these sites when many of us do NOT use them nor want them? Why don't you add them as extensions where you can CHOOSE it if you wish? I found instructions on how to delete them in the FF File Explorer folder because merely deleting them in Settings does NOT remove them permanently as FF has them "hidden," however, they just come back and it messed up other add-ons. ALSO, these add-on's you are forcing on us is TAKING SPACE on my PC and I resent that.

I do NOT want to HIDE THEM, I want them REMOVED PERMANENTLY.

Trying to use a virtual terminal for my credit card processing for my business but firefox is not giving access to share location to the site even after I have manually allowed location sharing. This is the message I receive when I try to use the terminal: Sorry, we can’t load Virtual Terminal. We couldn't access your location. To use Virtual Terminal, allow Clover dashboard to know your location on your browser, then refresh the page How do I get this corrected?

Hi, how can I change the search engine from google.pt to google.com? Thanks.

This latest update makes everything gray on the screen and you can't tell one tab from another. How do you change the color scheme? Why'd they make it so ugly? And why didn't they put this answer on the home page?

When I open Firefox it's just a black page and anything I click on isn't responsive. I can't go into options or anything. Sometimes Firefox doesn't even load. It worked fine earlier than all of a sudden It stopped working today. Web pages don't load. Nothing works

I seen a post earlier that had a link to a supposed fix but I couldn't figure it out. So if anybody is able to help me it would be much appreciated. I am not an advanced user when it comes to Firefox

I have reinstalled my home computer and reinstalled Firefox, logged in and synced. My passwords from my work browser's Lockwise have not appeared or synced. Please advise. Thank you.

I know patience is thin. Feel free to cut to the chase. I did try to self serve and only found export then import options. Are my expectations for sync incorrect?

Happy New Year.

I went to settings and set firefox to open links in a NEW TAB instead of a new window, but it still opens links in a new window. I did a search on google and when I click on the link for the website to see the information it is still opening in a new window. How can I fix this so I don't have a lot of new windows. It's irritating to have to close all those stinking windows just to get back to my original window. I just want the links I click on to open in a new tab.

How can I view a previous Bookmark file to restore one Bookmark on a computer running Windows 10?

I would like to selectively restore a Bookmark folder that disappeared recently. Since I have added more Bookmarks to my present Bookmarks file, I need to just copy or restore one Bookmark from an older Bookmark file. As I recall, this was easy using Windows Explorer but appears to be rather complicated in Firefox.

How can I do this without too much trouble?

Thanks

Been desperately trying to get Firefox to run on my Acer Chromebook 315 through Linux. The app store version just isn't cutting it. I followed these instructions below as best as I could installing linux and flatpack. I even ran a power wash and tried again.

https://support.mozilla.org/en-US/kb/run-firefox-chromeos

The icon comes up in my dash, but is gray and endlessly loading. Not sure what else I can do. I'm pretty my system is compatible. Is there another way? Am I missing something?

Thank you,

A

Close to quitting Firefox - too difficult to figure out how to set it up home page again especially after trying the support questions and pages. I don't speak nerd.

When I create a file to print in Firefox ( in this case from Etsy ) the preview looks ok but when the file is printed or saved as a PDF then the text parts of the file are ok ... but the images are much too large.

You can see this on the attached images ... how it should look and how its coming out!?

Any help gratefully received :-)

I have sent several emails and get no reply, how am I suposed to fix check or see my saved passwords if they all look like this...3b4a3f36-7056-4eee-bcb3-2b0838fa07e1

I need an email address or a phone number to contact support. Forms do not have answers for my problem. And the contact and the support pages have no information on how to contact Mozilla which is extremely messed up. Does anyone have this info?

Ever since version 88 or 89 Firefox has started being slow to load. I have tried everything. Uninstalled it, reinstalled it. Started it in safe mode. Started it without the 4 addons I use. Refreshed it. Started it as a new installation with nothing on it without signing in. People have tried to direct me to troubleshooting and basically threw up their hands and chalked it up to user error. All why Chrome and Brave with all the same settings and addons open immediately and run smoothly with no issues. So I know it’s not user error. There have been a few updates for Firefox but none of them fixed anything. No one has been able to help me fix the issue. I don’t know what it is and have never had this issue before with any browser. It’s slow loading the first time I open it and then works fine afterwards, albeit more slowly than Chrome or Brave. Also, Firefox is installed on my SSD drive in my gaming laptop running more than enough memory and with a Nvidia 1060 with updated drivers.

For the past two weeks, I've noticed that embedded maps make my browser immediately crash. I initially thought it was a Firefox problem, but I have been having a similar issue with Safari. This does NOT happen on my iPhone using the same two browsers. This also does not seem to effect Google Maps or embedded Google Maps, but embedded maps from other services. Anyway, I'm posting here because Firefox conveniently provides crash data, I'm not sure what else the cause could be and I'm hoping someone can help.

Two websites this has been consistently happening with are The Empire State Trail bike path (https://empiretrail.ny.gov/) and a NYC vaccine finder website (https://vaccinefinder.nyc.gov/). Firefox immediately crashes, though with the EST website it seems to be tied to the pathway of the trail being drawn (crashing after I've zoomed in a few times and the path has to regenerate). Safari doesn't totally crash, but forces a site reload and after it fails a second time says it can't display the site.

Any ideas what the issue could be? I'm on the latest version of Catalina (10.15.7), Firefox and Safari and seem to have all security updates for all.

Here's a link to the latest crash data: https://crash-stats.mozilla.org/report/index/1389c870-51cf-4790-b0a0-fd01f0211202