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Firefox frequently freezes/crashes with very high memory usage

Several times a day Firefox freezes and begins using a lot of memory (90-99%). After a while either the open tab or the browser will crash. I have tried troubleshooting m… (read more)

Several times a day Firefox freezes and begins using a lot of memory (90-99%). After a while either the open tab or the browser will crash. I have tried troubleshooting mode, an account refresh and a fresh install of Firefox, but the crashes still occured after/during all of these fixes. I've tested my RAM and there were no errors detected. This problem has been occuring for a month or so, but seems to be getting more frequent. I've included the report IDs of the most recent crash reports.

bp-c3632dd7-dff1-4265-90e9-f62710210926 bp-3eb0a8ac-a491-48ac-a186-997250210926 bp-c3632dd7-dff1-4265-90e9-f62710210926 bp-80bb3b1e-6a1d-4942-ac4b-c8de80210926 bp-d649e773-27d6-479e-99b2-bf5d90210926

Thanks in advance if anyone has any suggestions!

Asked by sianstables 1 day ago

Last reply by FredMcD 1 day ago

Version 91.0.2

How can I change back to version 91.0.2 from this last update. I do not like the way that favorite tabs are presented, too much space between, not helpful. I like to be a… (read more)

How can I change back to version 91.0.2 from this last update. I do not like the way that favorite tabs are presented, too much space between, not helpful. I like to be able to look at my entire saved entries, not scrolling thru because they are so far apart.

Asked by raj8 2 weeks ago

Last reply by FredMcD 2 weeks ago

  • Solved

My Data History…

Well? I’m trying to keep my history of data? Without? Deleted it? Because? My point is? Could you guys keep my history of data? If I’ve were to delete it? Because? I’ve d… (read more)

Well? I’m trying to keep my history of data? Without? Deleted it? Because? My point is? Could you guys keep my history of data? If I’ve were to delete it? Because? I’ve don’t want to have to buy a USB Flash Drive Stick? & Cord as well? To synced it? But if I’ve have to I’ve will buy 1? If you guys can’t sync my history of data? But? I’ve rather not? But? I’ve was wondering if you guys could keep my history of data? If I’ve were to delete it? If yeah? Great? Then? I’ve can? Delete it? & Won’t have to buy 1? Or But if not? If there’s no way for you guys to keep my history of data? & I’ve have to buy 1? Oh well? Guys? There?…

Asked by matthewwoodstock59 1 day ago

Answered by FredMcD 1 day ago

click to continue button missing

mailman doesn't allow certificates to be placed on that part of the server, when the server is PLESK. It is an add on feature, and they are not doing it yet. Therefore I'… (read more)

mailman doesn't allow certificates to be placed on that part of the server, when the server is PLESK. It is an add on feature, and they are not doing it yet. Therefore I'm getting close to self signed certificate error, but with no button available to accept and move go to page... or what ever wording you really have.

I'm trying to get to my own mailman list, that I had no problem creating yesterday. Now I get the certificate warning, but no button to go beyond and take the risk.

I did download and install the new firefox since then, so don't know if that is an issue.

I already searched your site, and tried the options that were available in your trouble shooting areas... but none of them have worked.

Was this caused by the update I did this morning? Anyway, this is my own mail list admin area, and I need to admin my maillist. I can be reached better at we.the.people@peoplesworldwar.com Tammy

Asked by ripriprip 4 days ago

Last reply by cor-el 3 days ago

Firefox shows blank white page for all tabs, unusable

Referencing these threads: 1281774 1307368 1317055 https://support.mozilla.org/en-US/questions/1333680 (I posted a reply to this thread, but I can't view it and the mod… (read more)

Referencing these threads: 1281774 1307368 1317055 https://support.mozilla.org/en-US/questions/1333680 (I posted a reply to this thread, but I can't view it and the moderator has apparently closed it thinking this problem has gone away)

We can ascertain that NOTHING seems to help this condition. In fact these threads apply to me as Win 7 / 64 bit apply to me. This started probably about 1.5 years ago.

I too have this problem and yes, it is random. BUT once locked in with this condition, it may "get stuck" for another 5 attempts for the same link. BEST Example, I do surveys every Friday and Saturday night. I use my netscape (AOL) email account. At random, while clicking on the survey link the tab will come up blank and no matter what you do, you CANNOT get this tab to do ANYTHING. No reload, no clicking on a new bookmark, no clicking on home, or typing in the address bar and pressing enter on THAT particular tab. How often does it happen? Maybe 12 times a month (during survey time: maybe every other weekend).

One step further on this. My wife's account on the PC actually does this on a DAILY BASIS REPEATEDLY EVERY DAY when she opens FireFox. In her case, it can ONLY be solved by closing and reopening FireFox after waiting like...say...2 minutes after previously opening it? I have tried opening new tabs etc as mentioned above (including the old right clicky trick and using the "Open in new tab" function). Kinda silly when you have like 27 tabs of blankness. Considering it is her account on the Pc, ok, maybe the "refresh" function might work on her? BZZZT! Nope.

Current version. I can attest that a PC at my 2 jobs that both have Win 7 and at least one, if not both, have 64 bit versions and do NOT display this malady. Also, I did re-install FF about 2 years ago for some other problem. I just ran the troubleshooting more...no go. Per this lead, try https://support.microsoft.com/en-us/topic/the-latest-supported-visual-c-downloads-2647da03-1eea-4433-9aff-95f26a218cc0... and guess what? No such help . Anyone have have something to kill this bug?

Asked by metalman630 1 month ago

Last reply by metalman630 1 week ago

New Firefox Dilemma

I received a message stating that my current "Firefox" needed to be updated to '64-Bit'. I updated and lost all of my favorite icons (25+). I also have to create an entir… (read more)

I received a message stating that my current "Firefox" needed to be updated to '64-Bit'. I updated and lost all of my favorite icons (25+). I also have to create an entire new account and password as I'm told the old is not correct, ! I'm not happy in losing all of my previous information & email account on the older version that I've had for years!!!!!!! Can I retrieve, reload, etc....

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by nipstoo 1 week ago

Last reply by Bithiah 1 week ago

Gap between bookmark folder lists is huge

In the latest release the gap between Bookmarks on the Bookmark toolbar folders is huge. Why was this changed and how to change it back? Note this isn't happening from … (read more)

In the latest release the gap between Bookmarks on the Bookmark toolbar folders is huge. Why was this changed and how to change it back? Note this isn't happening from the menu, only from the Bookmarks toolbar folders. It is extremely ugly and huge waste of space which forces me to scroll to see all my bookmarks under some folders.

Asked by kronem 1 week ago

Last reply by TerryN21 1 week ago

Customizing Proton design

I was quite unhappy with the new Firefox Proton design, so I made a CSS file and copied the following code from a website. However, I don't know what to do to (1) slightl… (read more)

I was quite unhappy with the new Firefox Proton design, so I made a CSS file and copied the following code from a website. However, I don't know what to do to (1) slightly reduce the tab height, (2) get back tab borders for inactive tabs and (3) remove the small gaps between tabs. How exactly do I have to change the following code to do so (ideally, for convenience, please just complete the code accordingly)? Thanks in advance for any support!

/*** Tighten up drop-down/context/popup menu spacing (8 Sep 2021) ***/

menupopup:not(.in-menulist) > menuitem, menupopup:not(.in-menulist) > menu {

 padding-block: 2px !important; /* reduce to 3px, 2px, 1px or 0px as needed */ 
 min-height: unset !important; /* v92.0 - for padding below 4px */

}

root {
 --arrowpanel-menuitem-padding: 4px 8px !important;

}

/*** Proton Tabs Tweaks ***/

/* Adjust tab corner shape, optionally remove space below tabs */

  1. tabbrowser-tabs {
   --user-tab-rounding: 6px;

}

.tab-background {

   border-radius: var(--user-tab-rounding) var(--user-tab-rounding) 0px 0px !important;
   margin-block: 1px 0 !important;

}

  1. scrollbutton-up, #scrollbutton-down { /* 6/10/2021 */
   border-top-width: 1px !important;
   border-bottom-width: 0 !important;

} /* Container color bar visibility */ .tabbrowser-tab[usercontextid] > .tab-stack > .tab-background > .tab-context-line {

   margin: 0px max(calc(var(--user-tab-rounding) - 3px), 0px) !important;

}

Asked by laudesimperiales 1 week ago

Last reply by laudesimperiales 1 week ago

Can't remove US English

I've just added UK English and restarted Firefox. Now, why can I not remove US English, even though that one shouldn't be in use, and I still can remove UK English, even … (read more)

I've just added UK English and restarted Firefox. Now, why can I not remove US English, even though that one shouldn't be in use, and I still can remove UK English, even though that one *is* in use (or should be)?

Greying out a button is only recommended when it's crystal clear why that is. In this case, I have no clue why I couldn't remove US English, and so gryeing out that button makes no sense to me. It should be enabled, and display a message explaining why a language can't be removed if it can't be.

For the moment, can someone please explain why US English can't be removed then?

Asked by thany 3 months ago

Last reply by cor-el 1 week ago

STOP forcing browser/plugin/extensions to run: Google, Bing, Amazon, DuckDuckGo, eBay, Wikipedia, and whatever else you are forcing down our throats

Several people have complained and NOBODY is listening. I specifically switched to FF so I don't have to deal with intrusive sites. FF I thought claimed to be UNLIKE GO… (read more)

Several people have complained and NOBODY is listening. I specifically switched to FF so I don't have to deal with intrusive sites. FF I thought claimed to be UNLIKE GOOGLE and was more "private," so why are you putting in a Google browser/plugin/extension and forcing it to run on our PC's? I have enough crap on it taking up MEMORY and slowing it down, don't force anything people do NOT want. Just because these might be popular with many does NOT mean everybody wants it. Get rid of Google, Bing, Amazon, DuckDuckGo, eBay, Wikipedia, and WHATEVER else you are forcing us to run on FF.

Does FF have an agreement or partnering with these companies to TRACK US where ever we go on the internet? Looks like it. Per Wikipedia: DuckDuckGo earns revenue by serving ads from the Yahoo-Bing search alliance network and through affiliate relationships with Amazon and eBay. OK, so we have 4 of those And this at https://www.comparitech.com/blog/vpn-privacy/best-private-search-engine: DuckDuckGo displays ads for affiliate sites in the right sidebar, which is a little less aggressive than Google which presents ads at the top of search results. It earns additional profits from commissions from sites like Amazon and eBay, so you may want to be wary if those pop up a lot in search results. Also: As DuckDuckGo’s CEO, Gabriel Weinberg, explains in a Quora answer, the search engine does use your IP address to serve local results.

Why is FF pushing these sites when many of us do NOT use them nor want them? Why don't you add them as extensions where you can CHOOSE it if you wish? I found instructions on how to delete them in the FF File Explorer folder because merely deleting them in Settings does NOT remove them permanently as FF has them "hidden," however, they just come back and it messed up other add-ons. ALSO, these add-on's you are forcing on us is TAKING SPACE on my PC and I resent that.

I do NOT want to HIDE THEM, I want them REMOVED PERMANENTLY.

Asked by jj 2 weeks ago

Last reply by jscher2000 2 weeks ago

Command line options to Firefox

I can find no recent documentation on command line options for the Firefox Browser. All of the information on this appears to be out of date or just does not work any mor… (read more)

I can find no recent documentation on command line options for the Firefox Browser. All of the information on this appears to be out of date or just does not work any more (in the latest version June 2021). Is there any documentation on this anywhere that is correct for the current version of the browser? I am specifically trying to run firefox with command line options on Windows 10 but I do not see that that should make any difference. The only option I can get to work is starting firefox with a specific URL; even then I have to change the browser settings to get that to open a new window; because the browser settings override the command line option -new-window

Asked by ian.thomwohl 3 months ago

Last reply by ian.thomwohl 2 weeks ago

Bookmark toolbar menus now have too much vertical space.

In the changes for Firefox 92, I see "The bookmark toolbar menus on macOS now follow Firefox visual styles." Is there a way to revert to the more compact view for these … (read more)

In the changes for Firefox 92, I see "The bookmark toolbar menus on macOS now follow Firefox visual styles." Is there a way to revert to the more compact view for these menus I am used to? I am using a MacBook Pro (Retina, 15-inch, Mid 2015) with macOS 11.1.

Asked by caroline.arms 2 weeks ago

Last reply by cor-el 2 weeks ago

FFox v92 - Menu Spacing - Bug? (No, not the usual question)

FFox 92 update today. Menu spacing went to double. No shock there. Found the CSS code below for UserChrome.css and set it up. EX. menupopup > menuitem, menupopup >… (read more)

FFox 92 update today. Menu spacing went to double. No shock there. Found the CSS code below for UserChrome.css and set it up.

EX. menupopup > menuitem, menupopup > menu {

 padding-block: 4px !important;

}

root {
 --arrowpanel -menuitem -padding: 4px 8px !important;

}

Here's the issue: I want it tighter than 4px. So, I set it down to 2px... eventually dropping it to all 0px settings.

EX: menupopup > menuitem, menupopup > menu {

 padding-block: 0px !important;

}

root {
 --arrowpanel -menuitem -padding: 0px 0px !important;

}

But, it doesn't get any smaller than the above 4/8px set up. Bug? Perhaps there's another CSS setting to be tweaked for V 92? I do not have any other CSS for these items elsewhere in my UserChrome file.

Asked by MozzieBob 2 weeks ago

Last reply by cor-el 2 weeks ago

How to Fix Screenshot Capability

Hello, I am using Firefox version 92. The screenshot function is not working, both if I right click and request a screenshot from the slideout menu, and if I request a sc… (read more)

Hello,

I am using Firefox version 92. The screenshot function is not working, both if I right click and request a screenshot from the slideout menu, and if I request a screenshot from the shortcuts/overflow menu (scissors icon). I have attached a screenshot (taken with ‘prntscr” through windows) png of the result that takes place on my screen. The screen will freeze with this image of a large X until I do a refresh of the page. Cntl-Shift-S also does not work. I have tried clearing the cache, running FF in safe mode, refreshing FF, reinstalling FF, and I have ensured that the extensions.screenshots.disabled setting in about:config is set to ‘false’ (also toggled it to ‘true’ and back to ‘false’). I have attached a screenshot of all the settings in about:config that pertain to screenshots.

Thank you for your help.

Asked by Thanks4FF 2 weeks ago

Last reply by firefox1538 2 weeks ago