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Links do not work on a particular site

I use Firefox (currently on version 127.0) and starting this weekend I noticed a strange behavior. When I initially go to the NPR.org site (and only that site) everything… (read more)

I use Firefox (currently on version 127.0) and starting this weekend I noticed a strange behavior. When I initially go to the NPR.org site (and only that site) everything works fine, but once I scroll down past the first two articles all of the links on the page stop working. The cursor that usually changes from an arrow to a finger does not change, the links do not change color as they should.

This only happens on NPR.org, and it only happens with Firefox (I can use Chrome at the site works fine.) Therefore I assumed that something changed at NPR.org so have reached out to them, however, I thought I would ask your team if they knew of anything going on?

Thank you tom balent

Asked by tbalent 3 weeks ago

Last reply by jesup 1 week ago

Firefox Print Preview is blank after the 255th page

Hi, I am trying to print a long webpage into a PDF format. When I open the Print preview window, I noticed that pages after the 255th page are all blank. I tried changin… (read more)

Hi,

I am trying to print a long webpage into a PDF format. When I open the Print preview window, I noticed that pages after the 255th page are all blank. I tried changing the destination but this seems to be a persistent issue. I tried the same procedure with Microsoft Edge and the entire page was able to be seen in the Print preview window.

Thanks

Asked by ddalesio 2 weeks ago

Last reply by jonzn4SUSE 1 week ago

Unable to send message using the NPR "contact form"

Every time I have tried to use the NPR website's contact form, I get the message, "sorry, something went wrong and we were not able to send your request". Today, I acces… (read more)

Every time I have tried to use the NPR website's contact form, I get the message, "sorry, something went wrong and we were not able to send your request". Today, I accessed their website using Microsoft Edge and had no trouble sending a message using their contact form.

Can you help me correct this FireFox malfunction? Thanks!

Asked by susiefern47 2 weeks ago

Last reply by jonzn4SUSE 1 week ago

Firefox stops working on Mac

About once per week, I'll be using Firefox and it will stop working. I'll close it and open it again and it gives me an error message "The application "Firefox" can't be … (read more)

About once per week, I'll be using Firefox and it will stop working. I'll close it and open it again and it gives me an error message "The application "Firefox" can't be opened."

If I download Firefox and reinstall it, everything will work fine for another week and then it will do it again. I'm not doing the same thing when it breaks. It does it on both my Mac Mini (macOS 14.5) and my Mac laptop (macOS 12.7.5).

It just started happening in May on both. Nothing has changed on both that I can think of.

Asked by John Thurstenson 2 weeks ago

Last reply by John Thurstenson 2 weeks ago

Firefox opens up a second browser screen automatically when I am already in a website!

When I login to my main Firefox browser and then access a website within a short while the browser screen opens up again automatically. In other words, a second window w… (read more)

When I login to my main Firefox browser and then access a website within a short while the browser screen opens up again automatically. In other words, a second window which is very irritating. How can I stop this from happening?

Asked by graemesmith300653 5 months ago

Last reply by munrorod 2 weeks ago

history deleted recover requsted this date 18\06\2024 this account firefox

I am writing to request assistance with recovering my deleted browsing history for my Firefox account. On June 18, 2024, I accidentally deleted my browsing history and I … (read more)

I am writing to request assistance with recovering my deleted browsing history for my Firefox account. On June 18, 2024, I accidentally deleted my browsing history and I am hoping there is a way to restore it.

Asked by mktsura 3 weeks ago

Last reply by jscher2000 - Support Volunteer 3 weeks ago

Enhanced Tracking Protection breaks thisamericanlife.org audio player

Hello, I'm a web developer working for the public radio show This American Life. We have a web audio player on the website and recently I noticed it stopped working in … (read more)

Hello,

I'm a web developer working for the public radio show This American Life. We have a web audio player on the website and recently I noticed it stopped working in Firefox. Looking closer at the issue, I realized that Enhanced Tracking Protection is blocking one of the scripts (pdst.fm - Spotify). Because ETP is turned on by default, I'm hoping there's a way to help bring this part of the site back to functioning without bypassing the Spotify script, as currently that's out of my power. Any help would be appreciated.

Thanks very much, Mark Nicola

Asked by mark.is.at.a.computer 3 weeks ago

Last reply by cor-el 3 weeks ago

website's compatibility with Firefox

Hi everyone, I'm experiencing an issue with my website's compatibility with Firefox. website My website, which provides online educational resources and tools, is not di… (read more)

Hi everyone,

I'm experiencing an issue with my website's compatibility with Firefox. website My website, which provides online educational resources and tools, is not displaying certain interactive elements correctly when accessed through Firefox. These elements work perfectly in other browsers like Chrome and Safari.

Specifically, I've noticed that some JavaScript-based interactive features, like quizzes and drag-and-drop activities, either don't load or don't function as expected. I've already cleared the cache and ensured that Firefox is updated to the latest version, but the problem persists.

Has anyone else encountered similar issues, or does anyone have suggestions on how to troubleshoot and resolve this compatibility problem? Any insights would be greatly appreciated!

Thank you, fatemahx

Asked by fatemahx 3 weeks ago

Last reply by cor-el 3 weeks ago

  • Solved

Firefox on Linux does not allow entries in forms that are called up in IFRAME.

Dear friends, Firefox on Linux does not allow entries in forms that are called up in IFRAME. It works perfectly on Android. Does anyone know why this is the case? Uwe … (read more)

Dear friends,

Firefox on Linux does not allow entries in forms that are called up in IFRAME. It works perfectly on Android.

Does anyone know why this is the case? Uwe

Firefox 127.0 (64-Bit)

Asked by haller-mtl 3 weeks ago

Answered by jonzn4SUSE 3 weeks ago

Feature Request: Disable Webpage Changing Images

I frequently stumble upon websites with incredibly annoying looping images, with no option or method to disable the image changes. Reading information on websites with co… (read more)

I frequently stumble upon websites with incredibly annoying looping images, with no option or method to disable the image changes. Reading information on websites with constantly changing images is difficult due the distraction.

It would be greatly appreciated if an option could be created to disable the continual image looping - perhaps an addition to the FF settings whereby an On/Off toggle could en/disable a context menu option to Pause / Disable image looping when the user right-clicks on an image. ... or, the browser itself automatically recognises image looping and the toggle simply allows FF to en/disable the looping.

Thanks.

Asked by Waphle_Stomp 4 weeks ago

Tahoo Mail attachments

I was able to open all attachment that came with my Yahoo mail. Since this morning I can not open any attachments-word, excel or PDF What happened? How do I go back to be… (read more)

I was able to open all attachment that came with my Yahoo mail. Since this morning I can not open any attachments-word, excel or PDF What happened? How do I go back to be able to open all attachments

Asked by upensaraiya 1 month ago

Last reply by jonzn4SUSE 1 month ago

  • Solved

Firefox manual update with Linux Ubuntu

I have a System 76 laptop running Ubuntu 14.04 LTS. The LTS (Long Term Support) ended years ago with Firefox 66. All of that works fine still. My problem is: 1. The worl… (read more)

I have a System 76 laptop running Ubuntu 14.04 LTS. The LTS (Long Term Support) ended years ago with Firefox 66. All of that works fine still. My problem is: 1. The world is telling me to upgrade my browser. 2. Mozilla tells me "Note: If you use your Linux distribution's packaged version of Firefox, you will need to wait for an updated package to be released to its package repository. This article only applies if you installed Firefox manually (without using your distribution's package manager)." 3. There will never be an updated package because LTS has ended. 4. IS THERE A WAY TO MANUALLY INSTALL A NEWER BROWSER LIKE FIREFOX 123?

Asked by Jim 4 months ago

Answered by Jim 4 months ago

Firefox blocks Piano-scripts

My name is Ievgeniia Kukushkina and I hope I can get help here 🙏 I represent company called Piano Software which provides user experience and paywall software to manage … (read more)

My name is Ievgeniia Kukushkina and I hope I can get help here 🙏

I represent company called Piano Software which provides user experience and paywall software to manage subscriptions and access to content for companies. Our customers news websites use our software to make a relevant experience for end-users. But end users, who use your software could not access to that content, because your software blocks ours. We received multiple tickets regarding Firefox blocking the execution of Piano scripts

  1. 1

Hey,

It seems Firefox blocks all Piano Scripts in the strict privacy mode of the browser.

For a few days now users are reporting, that they can't access the Login via firefox. In the "strict" privacy mode all Piano scripts seem to get blocked. Even Paywalls and Banner are missing. When i choose a custom privacy setting and block everything but "tracking content", all piano functions are available again.

Did you change anything in your cookie handling, that may have be causing browsers to categorize piano cookies wrong and block them?

Steps to reproduce (see also video):

open

thepioneer.de in firefox

in standard brwoser privacy setting you should be able to see the Login button, Paywalls, Banner

open pricavy settings and turn on strict mode

Login Button etc. disappear

Turn privacy setting to custom and uncheck "tracking content" -> Login appears again.

Jon_0-1716558095816.png


https://youtu.be/Al50NzkxgtE


  1. 2

Hello,

there is a problem in the firefox browser, if you use "private window" the function "Extended tracking protection" is turned on automaticly and in this case you can't log in to the account and also article locks don't appear at all

I mean this:

here it doesn't appear in firefox https://prnt.sc/AqgqRBjTKUg5 this is normally displayed in chrome https://prnt.sc/PvJVJOZulUbt


  1. 3

Hello,

Recently we've received some reports from people that they are unable to sign-in on our website in Firefox. It seems like the Piano script is being blocked for some reason. One of our developers has provided a recording of what he was seeing here (a Sign-In / Subscribe button should be appearing in the top right if it were working properly).

He is using Firefox version 126.0 on macOS, in private browsing mode, using Standard browser privacy settings. We've had others report the same issue on Windows in normal browsing mode. We previously haven't had issues with those settings before, so we're not sure if something may have changed.

Do you have any suggestions on how to troubleshoot this?

Asked by Ievgeniia Kukushkina 1 month ago

Last reply by Ievgeniia Kukushkina 1 month ago