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Downloading Audio Books from Audible

When downloading my Audible Library via Firefox (latest update) tha downloaded fies in AAX format, are appearing in my Downloads Folder as .MP4 format. Convertion to MP3 … (read more)

When downloading my Audible Library via Firefox (latest update) tha downloaded fies in AAX format, are appearing in my Downloads Folder as .MP4 format. Convertion to MP3 works, but is messy. I`m informed by Audible Support that the fault lies with Mozzilla.! Regards, Tony Jackson

Asked by Samsung tab 1 month ago

Answered by jscher2000 4 weeks ago

Restore recently closed tab shortcut (CTRL+SHIFT+T) not working

Dear Mozilla/Firefox, I've been using Firefox over the last couple of months/years but I just can't get the restore recently closed tab shortcut (CTRL+SHIFT+T) to work on… (read more)

Dear Mozilla/Firefox,

I've been using Firefox over the last couple of months/years but I just can't get the restore recently closed tab shortcut (CTRL+SHIFT+T) to work on my windows PC.

Here's a (Loom) recording of me showing that Firefox does correctly track the history of closed tabs and that I can click on them to restore but the shortcut (which is also mentioned as CTRL+SHIFT+T) just won't work: https://www.loom.com/share/7048894683654dccb4926aa4dd09e6a6

What I've tried so far: - Check if the history is actively collected - No I'm not using private browsing - I've read another support thread to check "about:config" and in there check that "browser.sessionstore.max_tabs_undo" is set (in my case it's the default 25) - Disabling all extensions (which I don't think are any suspicious or weird ones but disabled just to check - see attached image) - Resetting Firefox through the windows uninstaller - Fully uninstalling (using Revo Uninstaller with advanced check) and reinstalling Firefox

Please help me because I'm about to quit Firefox for such often used feature just not working...

P.S. it's working perfectly on my Macbook and I'm running the latest 96.0.1 64bit version

Asked by Rick Goemans 19 hours ago

Last reply by jscher2000 8 hours ago

Firefox constantly removing safe extensions, re-approving them, then removing again a couple days later

Firefox is constantly removing safe extensions, re-approving them, then removing them again a couple days later. This is very frustrating, and is enough to make me perman… (read more)

Firefox is constantly removing safe extensions, re-approving them, then removing them again a couple days later. This is very frustrating, and is enough to make me permanently switch to Google Chrome, since they don't do this, and since I have to use that browser when Firefox messes with these extensions. I have been a stalwart Firefox user for years, but Firefox is pushing people like me away with this ridiculous behavior.

The best example is LastPass. Chrome seems to think it's perfectly safe, as it is not removing it. I use it and need it to be available for sites I need passwords for.

Unfortunately, however, Firefox regularly removes this essential extension and others, then, as I say, allows it again a day or two later, then removes it again.

Please, Firefox, figure this out! Otherwise, you're going to lose a lot of users and get a very bad reputation.

Asked by jamminjames 1 month ago

Last reply by FredMcD 11 hours ago

  • Solved

The 96.0 update has forced my background into Dark Mode

Yesterday when I installed the 96.0 update it has forced my background color into a dark grey and ignores the background color setting. I would like to know if there is a… (read more)

Yesterday when I installed the 96.0 update it has forced my background color into a dark grey and ignores the background color setting. I would like to know if there is a setting, add on or update that can return this to normal. The theme I am using has not been updated in 2 years so I am fairly sure the update has caused this.

Asked by flippy12321207 4 days ago

Answered by jscher2000 4 days ago

FIREFOX PROBLEM, Help need!

Hello, each time i open firefox for all www before i had all logins and passwords saved , when i close and open firefox again i must log in to all www, Please help me … (read more)

Hello, each time i open firefox for all www before i had all logins and passwords saved , when i close and open firefox again i must log in to all www,

Please help me to investigate the problem,...

Mathew

Asked by lampik 1 day ago

Last reply by FredMcD 1 day ago

FF only opens up for about one-third screen

Firefox will now only up with a window about one-third the size of my monitor. I cannot find any way to change it back to filling the entire screen upon opening. I don't … (read more)

Firefox will now only up with a window about one-third the size of my monitor. I cannot find any way to change it back to filling the entire screen upon opening. I don't mean the full screen setting, just filling it top to bottom and side to side. If I hover over screen size icon, I get numerous options, but none allowing me to select wide screen.

Asked by debko900 4 days ago

Last reply by jamjak102 1 day ago

  • Solved

video speed up issue

while using any firefox addons for speeding up a video higher than 4.0 of original speed the video sound suddenly goes off by default. in other browsers such issue does n… (read more)

while using any firefox addons for speeding up a video higher than 4.0 of original speed the video sound suddenly goes off by default. in other browsers such issue does not appear. only in firefox. what to do?

Asked by bobb5 2 days ago

Answered by TyDraniu 2 days ago

Latest Update Crashes

This post is on my Mac Catalina. This morning Firefox updated on my Windows 7 before I closed out. Now that it is evening Firefox does not open on that computer. What … (read more)

This post is on my Mac Catalina. This morning Firefox updated on my Windows 7 before I closed out. Now that it is evening Firefox does not open on that computer. What should I do to fix it since it does not open; it crashes immediately.

Asked by tightpurchaser 1 week ago

Last reply by tightpurchaser 5 days ago

Firefox Unable to play Prime Videos & Netflix Videos

I'm on the latest version of Firefox, and it's unable to play videos on Amazon.com & Netflix.com. Neither did the one before 96.0. I first saw this on Netflix.com an… (read more)

I'm on the latest version of Firefox, and it's unable to play videos on Amazon.com & Netflix.com. Neither did the one before 96.0. I first saw this on Netflix.com and when the tech started asking questions about my operating system, I knew they had pulled a fast one. Now Amazon.com has done the same thing with Firefox. This browser should be hiding the underlying operating system, because it's not necessary. I can use both websites with Chrome and have no issue. The same version of Firefox is on my laptop, but it has no problems because that thing is on Windows 10.

I won't bother with all the nonsense written about troubleshooting, because this is strictly the functionality of those websites peeking under the browser to check the O.S. Firefox needs to fix this hole immediately! You're messing with my money now. Monopolies shouldn't be able to control our hardware like this; they're not paying for any of it.

Oh, my TV is having a problem with the apps, so I was forced to watch videos with my computer instead. My laptop screen is too small and can't have my booming speakers connected to it. My desktop monitor is 34".

Asked by King Ray 5 days ago

Last reply by cor-el 4 days ago

Firefox Requiring Refresh

Firefox now requires a refresh to use every time it's opened. If I don't it keeps displaying that every page I attempt to go to has an expired https. It requests that I c… (read more)

Firefox now requires a refresh to use every time it's opened. If I don't it keeps displaying that every page I attempt to go to has an expired https. It requests that I contact the owner to notify them of the problem and to try again. It does not connect to any webpage without a refresh. I've attempted troubleshooting mode and without a refresh, it still does not work. The refresh only lasts for about 10-15 minutes before another is required. All extensions are removed and even just attempting to go to google.com results in the same problem.

Asked by LupisLupine 6 days ago

Last reply by FredMcD 5 days ago

Firefox No Internet Access

Was using my browser firefox, watching a yt vid and clicked to watch another vid and it stopped having network access. Confirmed firewall isn't blocking anything (even di… (read more)

Was using my browser firefox, watching a yt vid and clicked to watch another vid and it stopped having network access. Confirmed firewall isn't blocking anything (even disabled it) and no proxy being used. Reinstalled 96.0 (was on like 95.X) no change --- update option in settings has no network access so I just downloaded it on another browser & installed (left the temp files alone) same issue.

This is a software issue with Firefox, not a computer issue. Nothing was updated or change on the computer either and it just stopped working while on youtube. Restarted PC, no change. Disabled a few exts like adblocker & no change.

PC is running macos 11.6, 96.0 firefox.

Thank you for any help.

Asked by velaur 5 days ago

Last reply by Seburo 5 days ago

  • Solved

Firefox not working

Hi I went to my email provider earlier on and Firefox froze saying that a copy was running and to close - which I did. But Firefox will not access any website: just the … (read more)

Hi I went to my email provider earlier on and Firefox froze saying that a copy was running and to close - which I did. But Firefox will not access any website: just the normal waiting message.

I did a hard reboot. No joy. I tried a download. No joy. I am using Brave at present to access you. Everyhting else, email etc is working fine.

Any advice please.

Asked by Austrianpeter 5 days ago

Answered by Termy 5 days ago

  • Solved

Not saving cookies on two websites

ff 95.0.2 I play 2 games. After reaching a certain level, it is nice to begin where I left off. It used to save on v 88.1 Now I have to start over every time. Except onc… (read more)

ff 95.0.2

I play 2 games. After reaching a certain level, it is nice to begin where I left off. It used to save on v 88.1 Now I have to start over every time. Except once. It is not worth the effort anymore.

Added as exceptions, so I don't delete them when I clear cache and cookies. That is the way I used to do them.

Thank you.

Asked by CiaoBella1 2 weeks ago

Answered by cor-el 6 days ago

Wikipedia won't open: "Problem loading page".

Have downloaded the latest version and have cleared the cache. Still the problem persists, which by the way just suddenly started two days ago. Don't have a problem with … (read more)

Have downloaded the latest version and have cleared the cache. Still the problem persists, which by the way just suddenly started two days ago. Don't have a problem with other sites. (Same problem with Chrome.)

Asked by chalmerslorna 6 days ago

Last reply by FredMcD 6 days ago

Cannot here sound or get notification in firefox

Really need help. I work online and I have notifications and popups set to allow for firefox. The individual websites and added the sound notification but still do not he… (read more)

Really need help. I work online and I have notifications and popups set to allow for firefox. The individual websites and added the sound notification but still do not hear or see a notification.

Does anyone know what to do? It is set up on Chrome as well and not working either. I work at Amazon online and need to get these notifications.

Asked by jadiaz831 1 week ago

Last reply by jadiaz831 1 week ago