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Why can't I paste into youtube comments on firefox

I don't know when this happened, but today I noticed that I cannot paste text into youtube comments on firefox. It still works just fine on Chrome. I tried to use an addo… (read more)

I don't know when this happened, but today I noticed that I cannot paste text into youtube comments on firefox. It still works just fine on Chrome. I tried to use an addon to copy plain text only, but that didn't help, nor have I ever needed it before.

Is this google's latest monopoly trick or something, or what is going on?

Asked by 1N07 4 years ago

Answered by 1N07 4 years ago

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Firefox crash

It crashes whenever I try to look at my Facebook updates (scrolling down), happened only recently when I updated to FireFox 38 crash ID's so far: bp-06ff23ef-5ee7-4f5a-84… (read more)

It crashes whenever I try to look at my Facebook updates (scrolling down), happened only recently when I updated to FireFox 38

crash ID's so far: bp-06ff23ef-5ee7-4f5a-84b7-6f2632150622

d36b0c3b-a98f-433b-b75d-8264146cb188

b3474d0a-eb4d-405e-ab4a-5113cb7e6765

bp-e8ab022b-40dd-4dd7-bd85-ef56c2150615

bp-5dfbdbce-fd3b-475e-8dd3-cc0542150615

bp-d4236d3f-5c4e-454c-b01f-aa97a2150615

Asked by FFUser2015ll 4 years ago

Last reply by David (satdav) 4 years ago

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Where did my bookmark folders go with new update?

I installed the new Firefox update this morning and when I click on the bookmarks icon at the top my bookmark folders have vanished. the only bookmarks I have are my rece… (read more)

I installed the new Firefox update this morning and when I click on the bookmarks icon at the top my bookmark folders have vanished. the only bookmarks I have are my recently bookmarked ones.

Where did they go?

Asked by lonegreywolf20 2 years ago

Answered by cor-el 2 years ago

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Cannot click/select some password fields in firefox on Ubuntu

Hello I am currently using Ubuntu 18.04 and Firefox Quantum 59.0.2 64-bit. On some websites, I am unable to select the password field either using tab or a mouse click to… (read more)

Hello

I am currently using Ubuntu 18.04 and Firefox Quantum 59.0.2 64-bit. On some websites, I am unable to select the password field either using tab or a mouse click to be able to enter a password. This leaves me unable to login. However, this doesnt seem to happen on all password fields.

For example on https://reddit.com I can enter username and password on the field on the right. However, if I click on Login hyperlink on 'Want to join? Log in or sign up in seconds.', I get a popup which I am unable to click the password field on.

I have also seen this problem on https://abnzb.com

I have tried to run in safe-mode but the problem persists.

My addons are Gnome shell integration, Enhanced Steam, HTTPS Everywhere, uBlock origin.

Also, to add to this. When I right click on the password text fields, I do not get a menu popup. I am not sure if this is related or not.

Asked by mattxo 2 years ago

Answered by mattxo 2 years ago

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Firefox won`t play flash player

I`m reading shown below, to solve this, NPSWF32DLL should be deleted in Firefox program files folder by looking for a plugins folder, but i cant find "Firefox program fi… (read more)

I`m reading shown below, to solve this, NPSWF32DLL should be deleted in Firefox program files folder by looking for a plugins folder, but i cant find "Firefox program files folder". It also says to delete corresponding flash player.xpt, Could you help please?. My computer is Windows 10-Firefox 49.0.2

""Go into the Firefox program files folder and look for a plugins folder. If you find a folder by that name, open it and see if there is a NPSWF32.DLL file in there. If so, delete that file and delete the corresponding flashplayer.xpt file from that folder. Actually, you can delete that folder altogether - Firefox hasn't had that folder for a number of years now, but will use whatever files might be in there from years ago.""

Asked by Terry 3 years ago

Last reply by FredMcD 3 years ago

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Firefox crashes

... but at first i thought it was "just" a hang. = DID NOT* Get the Report ID of your latest crash report: [even in 'Safe Mode'] If you can open Firefox, at least in Sa… (read more)

... but at first i thought it was "just" a hang.

=
  • DID NOT* Get the Report ID of your latest crash report: [even in 'Safe Mode']

If you can open Firefox, at least in Safe Mode: *WAS ABLE TO DO* In the Firefox Location bar, type about:crashes and hit Enter. A page listing submitted crash reports will appear. *DID* Right-click on the latest crash under Report ID and choose Open Link in New Tab: *DID* A tab will open to a page on crash-stats.mozilla.com, saying that "Your report is being processed". *DID NOT GET PROCESSED* When it is finished processing, close the report tab. *DID CLOSE TAB*

[-- Report was not processed. --] [-- Got this instead: --] [-- You're seeing this page because the crash report you selected was held back from submission. For statistical purposes, we don't need every crash report and sometimes we decline the submission of a crash report as a form of throttling. If you'd like to see your crash report, type about:crashes into your location bar and your report will be automatically submitted to our server where we'll give it priority processing. Thank you for reporting your crashes. --]

X=Didn't need to do these: X=If you can't open Firefox because it crashes at startup even in Safe Mode: X=Click the Windows Start button, and press Windows Key + R. Type in "%APPDATA%\Mozilla\Firefox\Crash Reports\submitted" (including the quotation marks) and click OK. X=In the resulting folder will be a text file for each crash report you have submitted. Using the View menu, arrange them by date to find out which is the newest file; and double-click on it to open it.

- 3bc5f65b-cda6-4f7a-8bd3-b8da9ee6859a = 1/15/2018 2:46 PM -
  • Unable to obtain Long Report or Report ID ("bp-...)

Click this link to ask for help with your crash. Note: This link is only valid for help with crashes. Create an account. Fill out the Details section of the next page with as much information you have about the crash. Include any of the steps you completed above, like updating Firefox or testing for the crash in safe mode. Copy the long Report ID number you've got above for the latest crash (looks like bp-…) and paste it into the "Details" section. Click the green Automatically add button to submit additional troubleshooting information.

  • SELECTED IMAGE TO UPLOAD:Twirly never finished. Can't tell if image was properly sent.*VERY BAD SITUATION*

Finally, click the Post Question button.

We know that providing all this information is time consuming but it will make it much easier for our volunteers to help you.

=========

Things done for "hang" resolution: Open your profile folder: Click the menu button Fx57menu , click Help and select Troubleshooting Information. The Troubleshooting Information tab will open. Under the Application Basics section, click on Open Folder. Your profile folder will open. X=Note: If you are unable to open or use Firefox, follow the instructions in Finding your profile without opening Firefox.

Click the Firefox menu Fx57Menu , then click Exit.

  • WERE NONE TO RENAME* Locate and delete the sessionstore.js file and any copies, such as sessionstore-1.js, sessionstore-2.js.

* sessionstore.jsonlz4 = did not delete, similar were in sessionstore backups folder *

==========
In the Firefox profile folder, find and rename the files places.sqlite to places.sqlite.old and places.sqlite-journal to places.sqlite-journal.old (if it exists). *DID TWICE: 1) YESTERDAY AND 2) TODAY*

To rename a file, right-click on it and select rename from the menu. Then add .old to the end of its name. Finally, reopen Firefox.

==========

so if this turns out to be not clear enough, and i try anything else of your suggestions but still have problems relying on this version of FF (with no such problems with all previous updates etc.) i am totally out of ideas and energy reserves. i like FF57.0.4. i normally have c4 windows with c60 total tabs while working, plus openofficecalc, plus tbird, plus calc.exe, plus couple of notepad.exe docs ... losing my religion.

Asked by notanotherhero 2 years ago

Last reply by notanotherhero 2 years ago

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Firefox crashes all the time

I have been having major problems with Firefox. It constantly crashes when I open certain sites, when print from some non processing sources. It even crashed with I follo… (read more)

I have been having major problems with Firefox. It constantly crashes when I open certain sites, when print from some non processing sources. It even crashed with I followed your instructions that I found online about crashing to go to the Menu & Help & About Firefox. It crashed when I clicked on About Firefox. I have the updated version & I have uninstalled & reinstalled numerous times, but nothing fixes the crashing problem. I am going to have change my default browser unless there is a solution to this problem. Please contact me & advise me how to fix this. It is very frustration. Thank you.

           Jonathan Rose

Asked by jonathan.rose 6 months ago

Last reply by cor-el 1 month ago

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My bookmarks have disappeared after Mozilla updated my browser.

It appears that Mozilla did an update to my browser this morning -- to Version 55.0 (32-bit) -- and now my bookmarks are gone. There seems to be some bookmark backups, bu… (read more)

It appears that Mozilla did an update to my browser this morning -- to Version 55.0 (32-bit) -- and now my bookmarks are gone. There seems to be some bookmark backups, but the normal restore process is not working. Please advise.

Asked by jarice2 2 years ago

Last reply by jscher2000 2 years ago

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Lately my Firefox is randomly shutting itself down for no apparent reason

The last couple of weeks, my Firefox has been just shutting down at random times, without warning. There is no apparent reason for this, and sometimes I can be right in t… (read more)

The last couple of weeks, my Firefox has been just shutting down at random times, without warning. There is no apparent reason for this, and sometimes I can be right in the middle of type up a post and the whole thing just vanishes and I have to restart Firefox and start over again.

Asked by JDHaviland 4 years ago

Last reply by JDHaviland 3 years ago

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channel 4 blank (black) screen

Firefox Version 63.0 (64-bit) Home build PC, 480GB SSD, 2 x 2TB HD's, 8GB Ram. I have had problems with streaming Channel 4 TV UK for many years. I could only get it to w… (read more)

Firefox Version 63.0 (64-bit) Home build PC, 480GB SSD, 2 x 2TB HD's, 8GB Ram.

I have had problems with streaming Channel 4 TV UK for many years. I could only get it to work on Windows. Recently I have Dumped Window 10 - so slow - updates take all day. I now am using Ubuntu 18.04 LTS (using Linux since 2009)

Channel 4 say they Do Not support Linux ?

I have tried to install Adobe Flash Player, but does not seam to work or download. On Ch 4 web page I pressed Allow, but say that I should install Flash Player !

Please could anyone advice me what I can do, or what I have done wrong.

Regards, Richard.

Asked by Rich_42 1 year ago

Last reply by cor-el 1 year ago

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Newly built computer Firefox constantly crashing

I just had this computer built three weeks ago and since I've brought it home Firefox crashes constantly. When I tried creating a new user Firefox would crash at startup.… (read more)

I just had this computer built three weeks ago and since I've brought it home Firefox crashes constantly. When I tried creating a new user Firefox would crash at startup. It still crashes in Safe Mode. I tried uninstalling a reinstalling, clearing the cache, booting in safe mode, system restore, turning off hardware acceleration, and getting rid of the anti-virus I had (Avast), nothing will stop the crashing. Windows is up to date, as is my graphics card. When I took the computer to the place I had it built someone told me the version of Firefox may not be compatible with Windows 7, which didn't make any sense to me as it should be compatible with all current OS. I'm at my wits end with this computer, its the same OS my old one had and I never had Firefox crash on it.

There is no set websites that seem to cause the crashes, but I noted they usually occur when pages are loading.

Asked by RandomWindowArt 3 years ago

Last reply by FredMcD 3 years ago

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Firefox crashes - Even after un-install - re-install

I cannot get Firefox to open at all. This has been an issue on this laptop for a while now. I un-installed it including removing the Program Files sub-folder for Firefo… (read more)

I cannot get Firefox to open at all. This has been an issue on this laptop for a while now. I un-installed it including removing the Program Files sub-folder for Firefox. After the installer completed, it tried to open it and it crashed. I have the latest Windows 10 updates installed and have run security scans on this laptop from various vendors. There is no spyware, viruses or other malware.

Crash report copied from the System Details list by moderator.

  • bp-48150658-d37f-49fa-a170-19c8e2170204

Asked by mikey_the_mikey 3 years ago

Last reply by Parbuster 2 years ago

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Facebook script for emojis leads to crash

"Ett skript på den här sidan kan vara upptaget eller ha slutat att svara. Du kan stoppa skriptet nu, öppna det i en avlusare, eller låta skriptet fortsätta. Skript: https… (read more)

"Ett skript på den här sidan kan vara upptaget eller ha slutat att svara. Du kan stoppa skriptet nu, öppna det i en avlusare, eller låta skriptet fortsätta.

Skript: https://static-arn2-1.xx.fbcdn…iiv4/yu/l/sv_SE/fkvtOebyqBB.js:14"

continue, cancel or close page

any ides what can b dun

Asked by illimbius 2 years ago

Last reply by jscher2000 2 years ago

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How do I get my bookmarks back? They disappeared yesterday and I've followed all help topics in vain. I can't even install new ones.

My bookmarks have vanished. This problem began when I had iTunes and Firefox open. My iTunes songs were "skipping," which had never happened before. I closed Firefox and … (read more)

My bookmarks have vanished. This problem began when I had iTunes and Firefox open. My iTunes songs were "skipping," which had never happened before. I closed Firefox and iTunes, and I ran my Piriform CCleaner program to clear out temporary files, which I do regularly.

I ended up updating iTunes to make it work, but not before my bookmarks disappeared with the message on my browser: "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem."

Worse, Firefox won't allow me to add new bookmarks.

I followed all topics in support and nothing has changed this problem. I've restarted and shut down the computer. I ran a full-system security scan. I even uninstalled and reinstalled Firefox.

Please help!

Asked by myjumpspace 2 years ago

Last reply by jscher2000 1 year ago

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firefox crashes and process won't terminate, deleting profile won't fix

a few days ago my firefox started acting weird. after random time, usually about 30 - 100 minutes after using it, it would crash. in fact, it doesnt "crash", but actually… (read more)

a few days ago my firefox started acting weird. after random time, usually about 30 - 100 minutes after using it, it would crash. in fact, it doesnt "crash", but actually just stops loading pages. when i then close it, the firefox process keeps going in the background. and nothing i do, not even terminating it will kill it completely. it just stays.

on this website it says you can try deleting the profile.ini file. so i did that, and it does infact kill the process and let me start firefox again. BUT! this time, it instantly crashes again. on the first page i try to load it dies and doesnt load it, and when i then check the task manager, there is TWO firefox processes (the first one reappears, out of nowhere it seems).

i also tried reinstalling it COMPLETELY (deleting every firefox folder i could find on this pc) and am up to date with the versions. i did the same to java and adobe, just in case. doesnt fix.

there are of course many other things to try on this website, and i think by now i tried all of them. they do work for the moment. they will untangle firefox and let me start it once more, but with not much success as it will create another process and crash right again.

i've also tried safe mode with network, and it actually works there. interestingly, if i then restart the pc again, it will work just one more time without a crash - well, until i shut down the pc and start it a second time, where the problem will reappear.

yesterday the same thing happened to skype! when i started it there then were two skype icons in the task bar, one of them being completely dead (you couldnt even click on it, and right clicking it would open a small, empty box) and the other one being the actual skype, but just not working because no matter how hard you tried, you couldnt log in. however, this was fixed by disabling uPnP in the skype menu. could it have something to do with uPnP? does firefox use it too?

im currently using google chrome while firefox isnt working, and i would love to return to firefox soon. please help! im all out of ideas.

Asked by thepimpcane 5 years ago

Last reply by madmaxxc 4 years ago

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how to stop crash reporter from opening even when Firefox doesn't crash? crash reporter opens nearly any time I use Firefox

almost every time I use Firefox, as soon as I quit Firefox, the crash reporter message comes up. how can I make this stop happening? Firefox isn't crashing but the cras… (read more)

almost every time I use Firefox, as soon as I quit Firefox, the crash reporter message comes up. how can I make this stop happening? Firefox isn't crashing but the crash reporter is working overtime as if it is!

thanks for your help,


Debbie

Asked by dlgorham 3 years ago

Last reply by FredMcD 2 years ago

  • Archived

Firefox won't load certain pages (such as Google.com) but works in windows safe mode with networking.

Firefox safe mode does not solve the issue. Disabled and also uninstalled antivirus and firewall and did not help. Disabled all startup items except the ones known not to… (read more)

Firefox safe mode does not solve the issue. Disabled and also uninstalled antivirus and firewall and did not help. Disabled all startup items except the ones known not to cause the problem. Other browsers such as Chrome has no problems. Mozilla Thunderbird also will not connect.

Asked by idgassfy 6 years ago

Last reply by cor-el 6 years ago

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  • Archived

Error with Addons page

I am getting "error while downloading" while trying to install add ons, after having reinstalled, the add ons page now appears very basic with broken images but the navig… (read more)

I am getting "error while downloading" while trying to install add ons, after having reinstalled, the add ons page now appears very basic with broken images but the navigation bar(ADD-Ons, Extensions, Plugins etc.) is'nt affected. What should I do?(And what is wrong?)

Thanks,

Ray

Asked by Rzay 6 years ago

Answered by philipp 6 years ago

  • Archived

Safe Mode does not connect to any sites

I'm trying Firefox in Safe Mode to rule out some add-on issues, and when Firefox gets into Safe Mode... no websites load. It's stuck at "Connecting..." for all websites. … (read more)

I'm trying Firefox in Safe Mode to rule out some add-on issues, and when Firefox gets into Safe Mode... no websites load. It's stuck at "Connecting..." for all websites. Google, AOL, mozilla.org, etc. Nothing happens. It just sits there loading. This is a brand new profile.

Asked by Zenoxio 4 years ago

Last reply by Tonnes 4 years ago