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My Firefox is broken.

When I open Firefox it's just a black page and anything I click on isn't responsive. I can't go into options or anything. Sometimes Firefox doesn't even load. It worked f… (read more)

When I open Firefox it's just a black page and anything I click on isn't responsive. I can't go into options or anything. Sometimes Firefox doesn't even load. It worked fine earlier than all of a sudden It stopped working today. Web pages don't load. Nothing works

I seen a post earlier that had a link to a supposed fix but I couldn't figure it out. So if anybody is able to help me it would be much appreciated. I am not an advanced user when it comes to Firefox

Asked by extraordinarycj 3 months ago

Answered by extraordinarycj 3 months ago

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tabs below address bar - an ongoing problem not fixed !!!

Ever since IE changed to tabs on top firefox coders followed like mindless automatons without any regard to/for Mozilla community and users. We are sick and tired of bein… (read more)

Ever since IE changed to tabs on top firefox coders followed like mindless automatons without any regard to/for Mozilla community and users. We are sick and tired of being ignored. We want/need tabs bellow address bar. Now, tell us how to simply get tabs below address bar or tell the coders to provide us with the option. And, we don’t care about any excuses as previously provided or outright ignored by them.

Asked by g7777 2 years ago

Answered by cor-el 2 years ago

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connexion with e-services belgian government

Hi, i'm from belgium. Since a week i try to connect to the e-services of the belgian government with cardreader and Eid (electronic identity). i re-installed successfull… (read more)

Hi, i'm from belgium. Since a week i try to connect to the e-services of the belgian government with cardreader and Eid (electronic identity). i re-installed successfully many times the software. The testing of the cardreader and Eid were ok. Still it is impossible to connect. I never had problems in the past to connect, why now ? what has changed ? It is rather urgent, because of the ultime deadline (yet passed!!). Can anyons help me ? Thanks.

Asked by monique-leroy 2 years ago

Last reply by firefox2017 1 year ago

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Security error (i.e. SEC_ERROR_INADEQUATE_KEY_USAGE)

All. The answers to all the issues with security errors like SEC_ERROR_INADEQUATE_KEY_USAGE end up with "contact the web owner". In many cases for me, these web sites are… (read more)

All. The answers to all the issues with security errors like SEC_ERROR_INADEQUATE_KEY_USAGE end up with "contact the web owner". In many cases for me, these web sites are not internet sites but hardware HTTP servers (e.g. like a system's BMC or iLO) and there is no system administrator to contact. The web sites open up fine in Chrome. There has to be other solutions (like setting an exception) to work around these issues. Eddy

Asked by Eddy 2 years ago

Last reply by cor-el 1 year ago

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Firefox is dead

I downloaded and installed the firefox app and nothing happens. No menu. No tabs. The word "firefox" appears in the upper left corner of my screen and a "." appears under… (read more)

I downloaded and installed the firefox app and nothing happens. No menu. No tabs. The word "firefox" appears in the upper left corner of my screen and a "." appears under the app, indicating that it is open. The screen "blinked" momentarily when I opened the app. I am a longtime user of Firefox and this same thing happened this morning when I opened the app, which I uninstalled, and then downloaded and installed this new app. Same problem.

Asked by Jim Dollar 2 years ago

Answered by Terry 2 years ago

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Preference settings automaticly change

I have Firefox 87 installed on my Mac computer. I set my home page to Parler.com and my search engine to DuckDuck.com. My setting stay like this for Two or Three times wh… (read more)

I have Firefox 87 installed on my Mac computer. I set my home page to Parler.com and my search engine to DuckDuck.com. My setting stay like this for Two or Three times when opening Firefox but then my setting automaticly change to (searchmarquis/searchBaron.com for my homepage and my search engine changes to Goggle .com. When I go back into Fiirefox perferences the only search engine available is Goggle.com. this is the 10th and last time of having to reset my perferences in Firefox. Why6 is this happening and how can I stop it???

Asked by champbel 2 years ago

Last reply by arthur907 1 year ago

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"Secondary email must be different than your account email"

I am trying to update the primary email associated with my Firefox account. My primary email is listed as <primary@domain.name>, for example. My secondary email is … (read more)

I am trying to update the primary email associated with my Firefox account. My primary email is listed as <primary@domain.name>, for example. My secondary email is not assigned. When I try to add <preferred.email@domain.name> to my secondary email, I get the message: "Secondary email must be different than your account email"

I do not see this "account email" listed anywhere. Where do I find it, and how can I change it?

Many thanks, bd89

Asked by bigdata 2 years ago

Last reply by einarpall 1 year ago

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I need Firefox for a HP Compaq with Windows Vista Business. I did'nt find a way to download offered releases.

I need an old Firefox release for a HP Compaq Microtower with Windows Vista Business. But I did'nt find a way to download any offered releases. I also have no idea wich r… (read more)

I need an old Firefox release for a HP Compaq Microtower with Windows Vista Business. But I did'nt find a way to download any offered releases. I also have no idea wich release I can install to work with this OS. I tryied 42.0 ......? That's 2015, maybe too young for Vista....

Asked by Carlos 1 year ago

Last reply by Carlos 1 year ago

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Artifacts in youtube videos with codec AV1

I try all the stuff, nothing helps, no problems like that at Edge browser, but with others browsers - artifacts again. But your browser just worst novadays, crush pages a… (read more)

I try all the stuff, nothing helps, no problems like that at Edge browser, but with others browsers - artifacts again. But your browser just worst novadays, crush pages again and again and again and again and Nothing helps. I will not recomend your product to anyone, never again, you was the best, now you are the worst team.

Asked by rogichernenko 1 year ago

Last reply by matt? 1 year ago

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Hate new "tabs"

Sorry to rub salt into old wounds but this quote from a 2014 support post expresses my feelings exactly: "What's the point of a 'tab' if there's no tab? Text floating ar… (read more)

Sorry to rub salt into old wounds but this quote from a 2014 support post expresses my feelings exactly:

"What's the point of a 'tab' if there's no tab? Text floating around at the top of the page is not a tab."

Asked by JackieFromNabb 1 year ago

Last reply by Chris Ilias 1 year ago

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searching

After FF upgraded today, when I go to search for something in the large search box, as soon as I type a letter it jumps to the address bar. How do I correct this? Thanks … (read more)

After FF upgraded today, when I go to search for something in the large search box, as soon as I type a letter it jumps to the address bar. How do I correct this? Thanks

Asked by CrawfordJ 1 year ago

Last reply by Franz_von_Suppe 1 year ago

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firefox changes page sign in to wordpress

I am signing in to a website of which i am a member. But when the sign-in page loads, it takes me to a wordpress sign-in for the site! I've tried this in safe mode with s… (read more)

I am signing in to a website of which i am a member. But when the sign-in page loads, it takes me to a wordpress sign-in for the site! I've tried this in safe mode with same results. When using Chrome this doesn't happen. I'm using latest version of Firefox. thanks!

Asked by tkaufman1 1 year ago

Last reply by tkaufman1 1 year ago

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89.0 update changed theme

Update 89.0 changed the browser theme to something I don't like, too pale and pastel. Options to change back to what I had aren't available. The options presented are now… (read more)

Update 89.0 changed the browser theme to something I don't like, too pale and pastel. Options to change back to what I had aren't available. The options presented are now uglier than this sick looking theme.

How do I undo 89.0 update? Pretty much looks like (from release notes on another post) 89.0 has nothing at all to do with security and it's just someone at Firefox wanting to change things just for the sake of changing things.

I hope Firefox isn't going to start doing silly things like moving the first floor to the second floor and the second floor to the first floor just because some administrator feels like it.

Asked by lee37 1 year ago

Last reply by Chris Ilias 1 year ago

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How do I roll back?

This new update is so ugly I'd rather be vulnerable to all of the security fixes that were just patched than use Firefox 89.0. Also your feedback page is down, which is … (read more)

This new update is so ugly I'd rather be vulnerable to all of the security fixes that were just patched than use Firefox 89.0.

Also your feedback page is down, which is unfortunate because I'd love to give some.

Asked by josh.carman 1 year ago

Last reply by Chris Ilias 1 year ago

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All Favicons lost in bookmark bar

Hello Suddenly, all the favicons for my bookmarks are lost. Maybe it's because of a HP Cleaning tool. However: Why doesn't Firefox "reload" the favicons when I open the… (read more)

Hello

Suddenly, all the favicons for my bookmarks are lost. Maybe it's because of a HP Cleaning tool.

However: Why doesn't Firefox "reload" the favicons when I open the bookmarks? Can I force the favicons to be re-loaded?

I am thankful for any help. Thanks already in advance for all the very nice supporters here!

Asked by FunFlyer 2 years ago

Last reply by FunFlyer 1 year ago

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Firefox home search fake editable inconvinience

Hi, FF 89.0b2 Developer edition now contains a "fake editable" search field at the home page (the sentence contains in the class attribute so I used it here), when one st… (read more)

Hi, FF 89.0b2 Developer edition now contains a "fake editable" search field at the home page (the sentence contains in the class attribute so I used it here), when one start typing in it and the letters appear in the address bar.

For me personally this is partly non-intuitive partly annoying. I never met a scenario in UI of other programs, when typing in one place (where the caret is) show actual letters at another place.

Is this feature is here to stay or are there plans to to make it customizable? I used ff home page search for ages, now I installed a new tab home page extension with manually setting www.google.com in it.

Thanks

Asked by maxerist 2 years ago

Answered by jscher2000 - Support Volunteer 1 year ago