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How do i change my primary address to a new valid address?

My Mozilla log-in address is an old one - I have changed my email provider from xxxxxxx@TalkTalk.net to xxxxxxx@outlook.com. Although I can still get into Mozilla I can'… (read more)

My Mozilla log-in address is an old one - I have changed my email provider from xxxxxxx@TalkTalk.net to xxxxxxx@outlook.com. Although I can still get into Mozilla I can't change my log-in to make other updates. The advice provided is to make a new extra login and then make that one the primary but it does not work.

Asked by acc.junk 2 months ago

Last reply by Paul 2 months ago

Yahoo Finance stock charts not loading.

Yahoo Finance stock charts are not loading. Never encountered this problem before this week. A GeekSquad tech support person was not able to fix the problem and recommen… (read more)

Yahoo Finance stock charts are not loading. Never encountered this problem before this week. A GeekSquad tech support person was not able to fix the problem and recommended I contact Firefox. Edge and Chrome load Yahoo Finance stock quote sites just fine; I'm only having trouble with Firefox. Any ideas on how to fix? Thanks! Carol

Asked by ghjcarol 5 months ago

Last reply by Denys 5 months ago

How to get Firefox to stop promoting Nazi content

I've been a very long time Firefox user, and have for many years been aghast at how prominently Firefox promotes a virulently antisemitic paper called "The Guardian" on i… (read more)

I've been a very long time Firefox user, and have for many years been aghast at how prominently Firefox promotes a virulently antisemitic paper called "The Guardian" on its recommended stories. Every time I see it, I thumbs it down, and have been doing so for years, hoping that eventually the algorithm would stop recommending that junk to me. I have NEVER clicked a link to "The Guardian" from the recommended stories page either, not even once. I'll often see 2-3 links from this virulently antisemitic paper and thumb each one down. Why does the algorithm keep recommending it to me? I know that I can turn off Recommended stories, however I like the content, and have found a lot of interesting stuff through it. Why is Firefox relentlessly pushing Nazis propaganda?

(If you don't think The Guardian pushes virulently antisemitic Nazi propaganda, I would be happy to share links demonstrating how it does exactly that, but since this is a new account, I don't want the algorithm to think I'm spamming.)

Asked by LaurenS 5 months ago

Last reply by Shirmaya John 5 months ago

What's going on with my FireFox screen. How did I find myself in India? (based on "pocket news") Where's my window for searches?

When I logged in this morning my FireFox screen had changed. The window for searches had disappeared and the "pocket" selections were all about India and its events. None… (read more)

When I logged in this morning my FireFox screen had changed. The window for searches had disappeared and the "pocket" selections were all about India and its events. None of the previous options were there. What happened and how do I get back to where things were?

Robert Blackstock

Asked by gotblues1 4 weeks ago

Last reply by Denys 3 weeks ago

Animation Performance Issue in SVG Rendering

In Firefox, the animation exhibits performance issues like stuttering, particularly in elements that rely on animateTransform and animate for movement or opacity transiti… (read more)

In Firefox, the animation exhibits performance issues like stuttering, particularly in elements that rely on animateTransform and animate for movement or opacity transitions. This issue is not present in Chrome, where the animations run smoothly without any noticeable lag.

Expected Behavior: The animation should render smoothly on both Chrome and Firefox without any stuttering or lag, providing a seamless experience for users.

Steps to Reproduce:

Open the provided SVG code in Firefox.

Observe the animation, particularly the elements with animate and animateTransform attributes.

Notice the stuttering or lag compared to the smooth rendering in Chrome.

Asked by Biny 2 months ago

Last reply by spam dummy 1 month ago

Information Your browser is being managed by your organization.

At the top of my settings it says: Information: Your browser is being managed by your organization. What does this mean? It's my personal laptop, I bought it myself and… (read more)

At the top of my settings it says: Information: Your browser is being managed by your organization.

What does this mean? It's my personal laptop, I bought it myself and I don't work for any organization.

Thanks for your help. Nancy

Asked by Nancy 4 months ago

Last reply by George Kitsoukakis 4 months ago

Firefox takes too long to load websites after login

Greetings, I have a problem with Firefox taking too long to load websites after login, while Edge loads websites immediately. It happens every time I lift the laptop lid … (read more)

Greetings, I have a problem with Firefox taking too long to load websites after login, while Edge loads websites immediately. It happens every time I lift the laptop lid and login. I have restarted Windows 11 and tested the load times of Firefox and Edge a while ago by going to Google. Edge loaded Google after 5 seconds, while Firefox 3 minutes and 25 seconds. That's long. Sometimes Firefox loads a webpage 10 minutes after login.

What could be the issue here and how do I fix it? I have the following extensions and I'm sure that they do not hinder Firefox.

Asked by igor.arnautovic123 3 months ago

Last reply by jonzn4SUSE 3 months ago

Non-removable settings? "English (GB)" language and "Autoplay -> "About:Welcome" -> "Allow Audio and Video"

Hi, Looking at my Firefox 147.0.1 settings for macOS 26.2 (Apple M1), I'm trying to adjust two settings: -- I'd like to remove Languages -> English (GB) (its existence… (read more)

Hi,

Looking at my Firefox 147.0.1 settings for macOS 26.2 (Apple M1), I'm trying to adjust two settings:

-- I'd like to remove Languages -> English (GB) (its existence has odd side effects, like triggering United Airlines to offer fares in Pounds Sterling, and I'd prefer to just have English (US))

-- I'd like to disable Play Audio and Video for about:welcome (in regular and private windows)

I can see no way to accomplish this currently -- why?

Thanks.

Asked by J St Sauver 1 month ago

Last reply by Denys 4 weeks ago

Windows 7 support in firefox

thank you for your time & expertise:) Can you please help me understand what would happen if firefox stops supporting windows 7 users. Will i still be able to use … (read more)

thank you for your time & expertise:) Can you please help me understand what would happen if firefox stops supporting windows 7 users. Will i still be able to use the browser - just with less security? I will probably have to give up using a computer if I cant continue with Windows 7 so I'd even be prepared to pay an annual fee to keep the support going. Look forward to hearing from you, thanks Julie

Asked by julimatt 5 months ago

Last reply by derromurungi7 1 month ago

Issue with zstd compression decompression in Firefox

Hello Mozilla Support Team, I am writing to report a problem with the Mozilla Firefox browser. After the latest update, the browser appears to no longer decompress conten… (read more)

Hello Mozilla Support Team,

I am writing to report a problem with the Mozilla Firefox browser. After the latest update, the browser appears to no longer decompress content that is compressed using the zstd (Zstandard) algorithm.

Previously, I could view web pages or resources compressed with zstd without issue, but now they fail to display correctly (or give errors). I have tested this on multiple websites and different systems, which suggests the change is not specific to one site or machine.

Could you please clarify the following:

Has support for zstd‐compressed content been removed or disabled in the recent Firefox version?

If so, are there plans to restore this support in a future release?

Is there a workaround or configuration setting that allows enabling zstd decompression in the meantime?

Thank you for your attention to this matter. I appreciate your help in ensuring this functionality is restored or clarified.

Best regards, Oleh Boiko Windiws 10, FF 144.0.2

Asked by kinoteatr.ua 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Sorry, your browser does not support this feature. Please use a different browser and try again.

Facebook Games - I get this: "Sorry, your browser does not support this feature. Please use a different browser and try again. " What do I do? - 10/20/2025 … (read more)

Facebook Games - I get this: "Sorry, your browser does not support this feature. Please use a different browser and try again. " What do I do? - 10/20/2025

Asked by christine41036 4 months ago

Last reply by Denys 4 months ago