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Can't access email on msn. Safari works. Firefox doesn't.

I get a screen that says "Connect. Organize. Get Things done" It wants me to either sign in to Outlook or create an account. I don't want to do either, but I can't ge… (read more)

I get a screen that says "Connect. Organize. Get Things done" It wants me to either sign in to Outlook or create an account. I don't want to do either, but I can't get past that screen and clicking on either button does nothing. Safari works fine but all my bookmarks, etc. are on Firefox. This screen has appeared randomly for several days but I could always work around it. No more. Microsoft says the problem is with Firefox, and since I Safari works, I'm afraid they're right. I really need to be able to use the information on Firefox!

Asked by Chris Bennion 2 years ago

Last reply by Linux User 2 years ago

MSN launches when I first open Firefox-It's not the homepage setting

This just started today (7/5/21). When I first log into my PC and open Firefox, an MSN window opens up instead of my homepage. My homepage setting has not changed. It'… (read more)

This just started today (7/5/21). When I first log into my PC and open Firefox, an MSN window opens up instead of my homepage.

My homepage setting has not changed. It's still www.duckduckgo.com. If I close the Firefox and re-open it, my homepage appears. As soon as I log in the next time; however, the first thing that opens is the MSN window again, and the cycle continues.

I'm running Windows 10, which is up-to-date. Firefox is up-to-date too. I haven't done anything. I haven't changed any settings or installed anything. This happens with my wife's user account starting today as well.

The closest archived topic I could find was the one below. None of the recommendations work. How do I stop this from happening?

https://support.mozilla.org/en-US/questions/1267862

Asked by eddiejoe67 3 months ago

Last reply by FredMcD 3 months ago