Adobe e-sign no longer working after update
Hi all, I have an Adobe account and regularly use Adobe e-sign to send out contracts. I have recently updated Firefox and since then, when I try and send out PDFs for e-… (read more)
Hi all, I have an Adobe account and regularly use Adobe e-sign to send out contracts. I have recently updated Firefox and since then, when I try and send out PDFs for e-sign via Adobe Acrobat Reader, it doesn't get past the upload of the document stage. When I do it on the web browser, I can log in to my account fine, but as soon as I try and view the PDF I want to send for signature, it tells me that:
'The cookie functionality is disabled on your browser
Adobe Acrobat Sign has detected that the cookie functionality is disabled on your browser. To use Adobe Acrobat Sign, please enable cookies on your browser.
When cookies are enabled, click the 'Continue' button below to proceed to Adobe Acrobat Sign. Instructions for enabling cookies Safari for iOS Safari for Mac Chrome for phone or tablet Chrome for desktop OS Firefox
Click on the Firefox menu. Select Preferences. Select the Privacy & Security panel. Select Standard to enable cookies. Set Accept third-party cookies to Always to enable third-party cookies.'
I have followed all the above but it doesn't make any difference. I have also turned off Enhanced Tracking Protection for that site and it worked once, but then stopped working again.
I'm on a MacBook Pro.
Thanks so much for any help!
/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS