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Social Media Sharing Icons on Website not visible in Firefox

I am guessing this is a settings issue, but I cannot find a solution. I cannot see the social sharing icons on my website when in Firefox on my Mac. I can see them in Saf… (read more)

I am guessing this is a settings issue, but I cannot find a solution. I cannot see the social sharing icons on my website when in Firefox on my Mac. I can see them in Safari. What's the deal?

Thanks,

Theresa

Asked by tkw5 9 months ago

Last reply by cor-el 9 months ago

  • Archived

icons appear in desktop toolbar every time I open Firefox

Suddenly everytime I open Firefox a new Firefox icon appears on my desktop toolbar. if I open Firefox three times I'll have three new icons - as well as the alias Firefox… (read more)

Suddenly everytime I open Firefox a new Firefox icon appears on my desktop toolbar. if I open Firefox three times I'll have three new icons - as well as the alias Firefox icon I've had in the toolbar for years. No idea why this has begun to happen. How do I get this to stop? (I'm using a 2017 21.5 inch IMac with Big Sure OS.)

Thanks.


/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS

Asked by canadajohn 10 months ago

Last reply by canadajohn 10 months ago

  • Solved
  • Archived

Disable Autofill

Hi, I cannot find a way to turn off/disable the "AutoFill" setting... it keeps on revealing my email addresses before I've typed them out. I'm not a fan of these secur… (read more)

Hi,

I cannot find a way to turn off/disable the "AutoFill" setting... it keeps on revealing my email addresses before I've typed them out.

I'm not a fan of these security breeches. Firefox is giving the wrong info online about disabling this feature because each time I try to disable in preferences/privacy... there is no "dropdown menu" whatsoever.

Any help on this matter will be most appreciated.

Asked by aaw2799 1 year ago

Answered by aaw2799 1 year ago

  • Archived

Fonts not displayed correctly - prints unreadable jibberish

Hi all, I'm having an issue that I've seen mentioned over several years and without a workable solution - I'm at the point of having to transfer all my browser usage to … (read more)

Hi all, I'm having an issue that I've seen mentioned over several years and without a workable solution - I'm at the point of having to transfer all my browser usage to chrome and abandon my beloved firefox. The issue has been 'answered' by advanced users to tell people to 'inspect' which font is the issue then check local systems font book for corrupted/duplicate fonts: however this is not a satisfactory response. Context: see screen shot attached for what the jibberish looks like, and a point in the 'inspect' view that I believe (guessing) is involved. System: Firefox 112.0.2 (64-bit), MacOS 13.3.1 (a) (22E772610a) on Macbook Pro (13-inch, 2020, 2 GHz Quad-Core Intel Core i5). This same websites do not have any issue on the same computer viewed on Chrome or Safari. Nor is there any problem on my iPhone on the iOS firefox browser.

Firstly this is not a user-friendly solution for most people, I'm afraid. Opening the inspect viewer is mindboggling for anyone who doesn't code and even for people who do some programming but not for websites (like me), it isn't exactly self-explanatory. I think I've managing to find examples that indicate 'Roboto' seems to be consistently involved in the display issue. Secondly, the step for 'fixing' the font that is the culprit - my local system indicates that all fonts are valid and there are no duplicates. I haven't installed manually Roboto as I'm uncertain where to 'safely' get the font from and my computer is owned and managed by my workplace - with overly strict administration/security rules so if I f-up a download of something dodgy my IT service will blacklist me and revoke my admin access... ** which would mean I'd be unable to do my job!**. I wondered if perhaps there is some security setting due to that, which stops website from loading the fonts they choose? From previous 'solutions' it said that having Firefox preference set to "allow websites to choose their own fonts..." should mean the websites can load as needed. If indeed I must manually download fonts for each and every instance that Firefox fails to display text legibly that is equivalent to Firefox being unusable. I'm clearly frustrated and it's because I love FIrefox and the ethos behind it all so leaving for Chrome would be very sad indeed! Help and a solution for normal users would be so very much appreciated. Also where can I properly lodge this issue with peeps who fix things? There are issues of this kind going back years and for both Windows and Mac Systems so it's not a one-off problem but a recurring one! Please pretty please, people who do the magic that makes Firefox - fix this issue... Thanks for reading my rant and for any helpful responses. Cheers, Megan

Asked by megan.ej.campbell 9 months ago

Last reply by jscher2000 - Support Volunteer 8 months ago

  • Archived

Firefox doesn't show standard MacOS Window options

In most of the apps running on MacOS, you have inside the standard "Window" top menu, a lot of options, like: - Minimize - Zoom - Tile Window to the Left - Tile Window to… (read more)

In most of the apps running on MacOS, you have inside the standard "Window" top menu, a lot of options, like: - Minimize - Zoom - Tile Window to the Left - Tile Window to the Right - Move to <monitor name> ... ...etc

In Firefox (I'm using developer version, 103b), we only get the first 2 options (minimize and zoom). I have set shortcuts to easy move my windows around my monitors, but they don't work in Firefox, because those shortcuts relies on the presence of the menu option "Move to <monitor>".

Is it by design, or is there a way to get this option in the Window menu? I'm attaching the menu clip from Chrome and Firefox to illustrate the issue.

Asked by Fera 1 year ago

Last reply by Fera 1 year ago

  • Solved

export saved logins from Mac Firefox

I find myself going around in a circle. On my Windows machine, about:logins gives me an option to export data. But on my Macintosh, there is no such option (Firefox ver. … (read more)

I find myself going around in a circle. On my Windows machine, about:logins gives me an option to export data. But on my Macintosh, there is no such option (Firefox ver. 78.15.0esr [64-bit]). This is a very old MacBook Air but Firefox tells me that it (Firefox) is up-to-date.

On this page: Home > Support Forums > Firefox for iOS > exporting printing log in and passwords (https://support.mozilla.org/en-US/questions/1368085#question-reply, I am referred to "Export login data from Firefox" (https://support.mozilla.org/en-US/kb/export-login-data-firefox). But this write-up tells me there is the same export option that doesn't exist.

How do I export this data unencrypted? Any file format would be fine.

Many many thanks, Jeanne


/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as your Mac uses macOS.

Asked by JeanneR 5 months ago

Answered by Paul 5 months ago

  • Solved
  • Archived

Error in 98.0.1! When I click on web link in email, does not open new tab, but goes to last used tab - wrong!

Fix this bug ASAP - I can't get to any new sites on FF 98.0.1 since it updated yesterday! Need to go to the link I clicked in an email in a new tab. URGENT! On a MacBoo… (read more)

Fix this bug ASAP - I can't get to any new sites on FF 98.0.1 since it updated yesterday! Need to go to the link I clicked in an email in a new tab. URGENT! On a MacBook Pro. Has worked fine for years, til this update yesterday.

    • Please reply to [email removed from public] The email I had to log in under no longer exists! Help! **


/edit: moved thread from Firefox for iOS (iPhone/iPad) to (desktop) Firefox section as you have macOS.

Asked by dianerjones 1 year ago

Answered by dianerjones 1 year ago

  • Archived

Firefox 98.0.2/MacOS loads some pages but then blanks them

This problem appears on MacOS 10.13.3 but NOT Linux Mint 19.3 (Tricia). Repeat-by: 1. Start here: https://www.cnn.com/ That page should load cleanly. 2. Now… (read more)

This problem appears on MacOS 10.13.3 but NOT Linux Mint 19.3 (Tricia).

Repeat-by:

1. Start here:

       https://www.cnn.com/

That page should load cleanly.

2. Now click on "Live Updates", which is the top entry in the middle column of that page, and as of 3 April 2022 11:20 AM EDT takes you to:

       https://www.cnn.com/europe/live-news/ukraine-russia-putin-news-04-3-22/index.html

On MacOS, that page loads and is momentarily visible; then the page/tab it's loaded in goes blank. On Linux, that page loads as expected and remains visible.

Notes:

The problem did not happen with Firefox 88.0.1/MacOS.

The problem does not happen with Firefox 98.0.2/Linux, i.e., it appears to be specific to MacOS.

The problem remains whether extensions are enable or disabled (one a time or all at once).

The problem remains after the cache has been flushed and pages have been reloaded.

The problem remains after Firefox has been (completely) shut down and (cleanly) restarted.

The problem does not happen with Chrome/Chromium on either MacOS or Linux.

The problem also happens on *some* other pages on CNN's site (but not all) and on *some* (but not all) pages of other sites but there doesn't seem to be a pattern that explains which URLs exhibit it and which don't. This suggests that it's not privacy settings or extensions or anything like that, because there's no reason for those to vary from page to page within any one site.

If I'm VERY fast on hitting the "X" that stops a page loading/rendering while in progress, and I get the timing just right, I can catch it before the page/tab goes blank. So it appears that Firefox is in fact fetching all the content and can render it, but then for some reason is blanking the page/tab once that's done.

The attached screenshot shows what the problematic page (from step 2 above) looks like on Linux. On MacOS it's blank, so I didn't include a screenshot of that.

Asked by mramine2016 1 year ago

Last reply by -elison- 1 year ago

  • Archived

bookmarks disappeared

Can someone help me find my old bookmarks that I have had for years? I followed directions posted but nothing is working. All of my history was cleared also. The toolb… (read more)

Can someone help me find my old bookmarks that I have had for years? I followed directions posted but nothing is working. All of my history was cleared also. The toolbar folders are there but everything is empty

Please help

P.S. Is there anyone from Firefox company that I can speak to?

Asked by tabridge1 7 months ago

Last reply by tabridge1 7 months ago

  • Solved
  • Archived

Unable to play some videos on "The New Daily" (AU) site Error code 242632

There are some videos on this News site; https://thenewdaily.com.au/news/politics/australian-politics/2022/07/26/anthony-albanese-challenges-paul-bongiorno/ Error code… (read more)

There are some videos on this News site;

https://thenewdaily.com.au/news/politics/australian-politics/2022/07/26/anthony-albanese-challenges-paul-bongiorno/

Error code 242632 "The video cannot be played on this browser"

Asked by Bozwell 1 year ago

Answered by jonzn4SUSE 1 year ago

  • Archived

New Tabs

When I open a new tab this website opens up instead of a blank tab. "https://search.rspark.com/?ytm" I've set my new tabs to open a blank page, and I have the current ve… (read more)

When I open a new tab this website opens up instead of a blank tab. "https://search.rspark.com/?ytm"

I've set my new tabs to open a blank page, and I have the current version.

Asked by cargrfx1 8 months ago

Last reply by cor-el 8 months ago

  • Archived

Can't access OS authentication when trying to access passwords

I recently moved from Chrome to Firefox. When I use Firefox on Ubuntu 22.04, I can access my passwords freely. However, when I use it on macOS Monterey, it does not work.… (read more)

I recently moved from Chrome to Firefox. When I use Firefox on Ubuntu 22.04, I can access my passwords freely. However, when I use it on macOS Monterey, it does not work. Page about:logins shows no logins and passwords but only a small little warning bar in the upper corner that says that I need to login with my OS password (see Firefox asks for authentication (password, voice, face or fingerprint) when accessing passwords fixed link to kb article. aw). However, when I click the small "Connexion" button in the notification bar, nothing happens. I have no pop-up/prompt, neither on the system nor on the web page, to allow me input my credentials. I tried after reinstalling Firefox on my Mac but nothing changed.

Do you know how this problem can be fixed? Thank you, and sorry if it is a duplicate.

Asked by Alexandre Huat 1 year ago

Last reply by Alexandre Huat 1 year ago

  • Archived

Cannot paste in WhatsApp web

Hi, I cannot paste text (such as texts from Word-docs or links) while using the WhatsApp web application in Firefox. My ad-blocker for Firefox has been turned off, and a… (read more)

Hi,

I cannot paste text (such as texts from Word-docs or links) while using the WhatsApp web application in Firefox. My ad-blocker for Firefox has been turned off, and all settings under the lock-logo are set on default. When I clear cookies and site date, it works for a while, but then stops working. It's quite annoying, since I use WhatsApp a lot, also for work related purposed, sharing links etc all the time.

Any idea what the problem is and how I could solve it?

Many thanks for helping out,

Sara

Asked by sara39 6 months ago

Last reply by James 6 months ago

  • Solved
  • Archived

Firefox crashes on every site needing password since Mac upgrade to Ventura 13.3.1

Since I upgraded my Mac Air to Firefox crashes on every site needing password since Mac upgrade to Ventura 13.3.1 entura 13.3.1 Firefox crashes every time on any site nee… (read more)

Since I upgraded my Mac Air to Firefox crashes on every site needing password since Mac upgrade to Ventura 13.3.1 entura 13.3.1 Firefox crashes every time on any site needing a password. I have got latest Firefox. I have uninstalled and re-installed. No change. Any ideas please?!



/edit: moved thread from Firefox for iOS (for iPhone./iPad) to Firefox section as Ventura is macOS and not the mobile iOS.

Asked by GarethW 10 months ago

Answered by cor-el 10 months ago

  • Archived

Websites stopped working with Firefox browser

So, firstly Instagram stopped working on Firefox browser. I checked and installed latest update, cleared cookies and restarted, still not working. Now Squarespace is doin… (read more)

So, firstly Instagram stopped working on Firefox browser. I checked and installed latest update, cleared cookies and restarted, still not working. Now Squarespace is doing the same thing. I can't save anything on the site once I have made changes. I have followed Squaresapce trouble shooting with cache etc but this hasn't helped. I'm guessing it's somewhere in the settings but I am not great with computers! So if anyone can help I'd be VVV gratefull! Clare

Asked by claremdavis 1 year ago

Last reply by claremdavis 1 year ago

  • Solved
  • Archived

installed the wrong update

i accidentally installed the latest update not realizing it will not be compatible with my iOS 10.11.6 operating software. Can I reverse this and go bak to using the bro… (read more)

i accidentally installed the latest update not realizing it will not be compatible with my iOS 10.11.6 operating software. Can I reverse this and go bak to using the browser version I was using prior to this update?

Asked by cagroup 1 year ago

Answered by James 1 year ago

  • Archived

want to turn off "battery drain" notifications

please tell how how to turn off "battery drain" notifications on Mac IOS...it is annoying and there seems to be nothing to turn off when i search settings. (firefox versi… (read more)

please tell how how to turn off "battery drain" notifications on Mac IOS...it is annoying and there seems to be nothing to turn off when i search settings. (firefox version 109.0.1)

Asked by meredithcr 1 year ago

Last reply by meredithcr 11 months ago

  • Archived

Screen sharing in Google meets doesn't work

Hi, By accident I changed a setting somewhare and now I can't share screen when using Google meets. I use a MacBook Air M2 2022 and run version Ventura 13.4 and Firefox … (read more)

Hi, By accident I changed a setting somewhare and now I can't share screen when using Google meets. I use a MacBook Air M2 2022 and run version Ventura 13.4 and Firefox version 113.0.2. I have googled the problem and had help from Apple support so I have already; - checked settings in my Mac - checked settings in Google Meet - deleted cash memory in Firefox - rebooting my computor - run Google Meet in Safari and screen sharing works

I don't dare to reinstall Firefox because then I will lose lots of data. What have I not done that this community could help me understand.

Thanks in advance.

Best, Fredrik


/moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

Asked by fredrik.wittboldt 9 months ago

Last reply by fredrik.wittboldt 9 months ago