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Why does Youtube display text in Chinese?

Youtube pages viewed in Firefox (36.0.1) on my Mac Mini running OSX 10.9.5 display some, but not all, of the text in Chinese. Pages display correctly in Safari and Chrome… (read more)

Youtube pages viewed in Firefox (36.0.1) on my Mac Mini running OSX 10.9.5 display some, but not all, of the text in Chinese. Pages display correctly in Safari and Chrome. I have reinstalled and refreshed Firefox with no change.

Changing View/Character Encoding to Western changes the display to English characters, but the words are gibberish.

See attached screenshots.

Asked by daveg56313 6 years ago

Answered by cor-el 6 years ago

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I am trying to find "compatibility view settings" in order to add a website that I need to use for work. PLEASE HELP!

I received a "how to" sheet of how to be able to view this website but it wants me to download Internet Explorer (excuse me while i say yuck!)... So the directions state… (read more)

I received a "how to" sheet of how to be able to view this website but it wants me to download Internet Explorer (excuse me while i say yuck!)...

So the directions state: Under "Tools" click on "compatibility view settings". Where is says "add this website" write in the website and then click add and close. Log off and reboot.

I live on Mozilla on all my devices. I recommend it to anyone who has not been introduced yet. I cringe to think of being forced to use internet explorer!!!

Thank you for all you do!!!

Asked by ETRU 6 years ago

Answered by ETRU 6 years ago

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How do I move the Bookmarks tool from sidebar back to top of page?

Hello, when I last updated Firefox, it moved the Bookmark Toolbar that had been sitting along the top of the window down into a sidebar to the left. I now have to click t… (read more)

Hello, when I last updated Firefox, it moved the Bookmark Toolbar that had been sitting along the top of the window down into a sidebar to the left. I now have to click twice to access bookmark. I click once on the square icon at the top to the right to access the menu bar and then click a second time onto the bookmark I want. Previously I would open Firefox and the Bookmark Toolbar would be along the top and I could access it immediately with only one click. How do I remove it as a side bar back to the along the top? Thanks in advance for your help.

Asked by apricot8 3 years ago

Answered by Shadow110 3 years ago

WidevineCdm crash

Hi I recently updated to 78.10.0 vers and now when I try to play Netflix I get the WidevineCdm crash message and Netflix won't play I have refreshed Firefox and restarted… (read more)

Hi

I recently updated to 78.10.0 vers and now when I try to play Netflix I get the WidevineCdm crash message and Netflix won't play

I have refreshed Firefox and restarted my Mac several times and disabled the Adobe Shockwave player.

Nothing works.

Can you please help me?

Asked by stefan.bagg 5 months ago

Last reply by cor-el 1 month ago

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why doesn't the bookmark logo appear in the toolbar

I deleted a bookmark from my bookmark toolbar in error. When I finally was able to recreate it (and it certainly isn't as easy as it used to be!) the little red logo that… (read more)

I deleted a bookmark from my bookmark toolbar in error. When I finally was able to recreate it (and it certainly isn't as easy as it used to be!) the little red logo that appeared beside the description was replaced by a grey and white generic circle. I have a number of bookmarks and it was lovely just to have their icons without descriptions. (To show you the logo, I tried to load it - a little red flying book in both .pdf and ,tiff format - both were unsuccessful : Error uploading image)

Asked by susant 3 years ago

Answered by cor-el 3 years ago

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WidevineCDM plugin keeps crashing

Hi everyone, it's been 2 days now since every time I open Netflix and Amazon Prime videos won't play. A yellow bar saying: "The WidevineCdm plugin has crashed" keeps comi… (read more)

Hi everyone,

it's been 2 days now since every time I open Netflix and Amazon Prime videos won't play. A yellow bar saying: "The WidevineCdm plugin has crashed" keeps coming up!

I'm using Firefox and I'm on a MacbookPro.

I've tried everything: restarting/shutting down device; reinstalling Firefox; deleting widevine folder and activate it from the adds on page; tried on other browsers (works on safari but not on chrome); contacted Apple / Netflix / Amazon / Google nobody was able to help; I also ran these websites with my Mac in safe mode...nothing was able to resolve it.

What can I do to fix it please?

This started to happen out of the blue...I haven't installed anything! It was working fine until the day before...

Asked by alessandro.ciminata 6 months ago

Last reply by chantalrouyr 5 months ago

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complete uninstall firefox on the OSX 10.9

My Firefox is having issues with locating sites like msn.com and google. The sites work as they should on Safari. I would like do you a full UN-install with all file tha… (read more)

My Firefox is having issues with locating sites like msn.com and google. The sites work as they should on Safari. I would like do you a full UN-install with all file that may be in the user/lib and system/lib and preferences on Mac OSX 10.9

Asked by jtzeng 5 years ago

Answered by FredMcD 5 years ago

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Import bookmarks from old firefox data

Hello All my data has disappeared during an update of Firefox. Everything is gone but there is a folder on my desktop called ?Old Firefox Data' I have tried to import fr… (read more)

Hello All my data has disappeared during an update of Firefox. Everything is gone but there is a folder on my desktop called ?Old Firefox Data'

I have tried to import from this folder but there doesn't seem to be a way to do so.

Can you please direct me to the correct process. My old username and passwords also don't seem to be working and I haven't received the requested replacement username and password from Mozilla, though I did request them.

regards Tom J. Byrne

Asked by artytom 5 years ago

Answered by cor-el 5 years ago

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How do I adjust printer settings

I am finding that my documents printed through firefox are looking washed out. The same document printed with google chrome is fine. What is wrong with the firefox conn… (read more)

I am finding that my documents printed through firefox are looking washed out. The same document printed with google chrome is fine. What is wrong with the firefox connection?

Asked by carolganz 6 years ago

Answered by the-edmeister 6 years ago

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Font issues>Display Incorrectly> Long String of AAAs in Boxes

Fonts display incorrectly on several sites since I upgraded browser. See attached. I have tried disabling "Use hardware acceleration when available" and turning off exten… (read more)

Fonts display incorrectly on several sites since I upgraded browser. See attached. I have tried disabling "Use hardware acceleration when available" and turning off extensions with no luck. Don't have problem using Safari.

Asked by justbcuz73 3 years ago

Answered by cor-el 3 years ago

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Update not authorised

I keep getting a prompt saying there is an update (which I thought was supposed to be automatic)...however I cant update without being the system administrator???? This i… (read more)

I keep getting a prompt saying there is an update (which I thought was supposed to be automatic)...however I cant update without being the system administrator???? This is my Macbook and I am the System adminsitrator - yet there is nowhere to do anything about it. How do I change / stop this from happening?

Asked by CliveJones 6 years ago

Answered by cor-el 6 years ago

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How do I disable the sidebar showing thumbnails in the pdf viewer?

When I open a pdf file with the firefox viewer, there are page thumbnails in a sidebar on the left of the document. The sidebar overlays the document such that I have to… (read more)

When I open a pdf file with the firefox viewer, there are page thumbnails in a sidebar on the left of the document. The sidebar overlays the document such that I have to close the sidebar in order to view the document. This had not been an issue for me previously, but I don't think I changed a setting, and can't find a solution that doesn't involve me doing something each time I open a file.

When I enlarge the window, the toolbar doesn't overlay the document, so if it is possible to change the default size of the window, that would work also.

I'm using firefox for mac in case that matters.

Thanks!

Asked by teastin 4 years ago

Answered by jscher2000 4 years ago

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How to delete incorrect autotyped email address for Amazon signin?

When I am signing into Amazon.com and I start to type in my email address / user ID, the "autotype" feature shows an incorrect email address as one of the possibilities (… (read more)

When I am signing into Amazon.com and I start to type in my email address / user ID, the "autotype" feature shows an incorrect email address as one of the possibilities (I created this through an accidental typing error). I have tried everything I can think of to delete this "autotyped" item. It only shows up when signing into Amazon.com while using Firefox (Mac OSX), not when signing into Amazon.com using Safari and not when signing into any other site account that also uses my email address,... so, I think it is connected to the Firefox browser and not a Mac System Preferences item or an Amazon.com issue. Please help me delete this "autotyped" item. Thank you.

Asked by myzilla 5 years ago

Answered by jscher2000 5 years ago

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Bookmarks gone after update - tried everything!

Hello helpers! I have lost my bookmarks and several add-ons after latest install (77.0.1). I can't find old profiles to use and restoring to an older bookmarks backup doe… (read more)

Hello helpers! I have lost my bookmarks and several add-ons after latest install (77.0.1). I can't find old profiles to use and restoring to an older bookmarks backup doesn't work either; I get an error message "unable to process the backup file - but it does at least see the last relevant version from 10.6.2020.

To compound the problem, whist working my way through several solutions offered on these forums, I hit the Refresh Firefox button, which created an Old Firefox Data folder on my desktop - but seems to only contains the new stuff after today's upgrade) AND I also reset my Firefox password and got the message that Personal Data will be lost so that has added to the problem. Basically a massive mess!

Can I revert to the older Version of Firefox or using an old computer backup or is there another way to fix this?? It's nearly 3000 bookmarks going way back to 2014 - I'd be gutted to lose it all.

I appreciate any help - thanks in advance! Nicole

Asked by nicole.heinzel 1 year ago

Answered by FredMcD 1 year ago

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How to add a link to a webpage directly on my firefox welcome page

Safari has a feature that on their welcome page are small boxes that are links to websites you often go to which is so helpful. Can I do this with Firefox? I dont want … (read more)

Safari has a feature that on their welcome page are small boxes that are links to websites you often go to which is so helpful. Can I do this with Firefox? I dont want to type in my goto sites every time, especially if I go to them every day. Thank you!!

Asked by Shaneh 5 years ago

Answered by the-edmeister 5 years ago

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streaming problems

hello. I currently have a problem not being able to stream films on netflix, amazon prime, disney plus using firefox browser. This issue happened overnight. Depending on … (read more)

hello.

I currently have a problem not being able to stream films on netflix, amazon prime, disney plus using firefox browser. This issue happened overnight. Depending on the site a certain error code message will pop up then the same yellow bar at the top says "the widevineCdm plugin has crashed..." i have reloaded the page, sent the report. uninstalled and installed firefox...but the issue continues. This happened roughtly 2 weeks ago and the problem hasnt resolved itself. Safari allows me to stream most sites barr disney plus. Can anyone help. I've tried many of the things google has suggested and it hasnt fixed the problem. I have tried chrome also, there seems to be the same issue. does anyone have suggestions

Asked by eshy_g 5 months ago

Answered by cor-el 5 months ago

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how can I minimize firefox

The exisiting thread on this topic is next to worthless. Has a whole bunch of unrelated "try this " stuff. Then there is a suggestion that sounds promising (tablet versus… (read more)

The exisiting thread on this topic is next to worthless. Has a whole bunch of unrelated "try this " stuff. Then there is a suggestion that sounds promising (tablet versus desktop mode) but no indication on how to switch between the two. If I can prevent this firefox window from hijacking my screen I may stay with it, but I am dissapointed the default seems to violate apple UI guidelines and also seems to be hard to change (e.g "act like a normal window" should be a prominent option in preferences.

Asked by rolf.taylor 3 years ago

Answered by cor-el 3 years ago