Firefox Support Forum

I noticed that RAM is not purged when closing tabs in Firefox. I had several tabs open, and FF was consuming close to 1GB of RAM. I closed all but one tab, and RAM only dropped to around 800MB or so. Is there some way to force FF to purge unused RAM?

If I use firefox and I upload a photo /picture for my wp site: - Photo will only be visible to those using firefox and not if other browsers are used (eg Safari, Chrome) - Is there a setting to correct this issue? For your info, if I add the same or other photo/picture through Chrome or Safari, then it is visible to everybody regardless of which browser they are using I hope I made it clear enough, Thank you

I just installed Firefox ver. 23 on both my Mac and PC and now CSS is not rendering on webpages. I have verified that "Allow pages to choose their own colors, instead of my selections above" is selected and CSS is not disabled. It was working find in ver. 22.

I have come across pages from time to time that try to prevent me from closing them by continuously opening dialog boxes. Generally these come up as pop-ups or hidden redirects from other pages, rather than from a site that I actually intended to visit. The only fix that currently works is to drag the offending tab into it's own window and ignore it. This allows me to continue browsing, but the only way to get rid of it is to force quit Firefox.

When I did a web search for a way to prevent any further dialogs from opening from a given page all I could find were repeated requests to get rid of the feature and no way to get it back now that it's gone.

My suggestion would be to make an option available, if it does not already exist and easily accessible to force close a tab. This action should kill any scripts that it might be running and close it with out permitting any dialog boxes, pop-up windows or any other action. Placing it in the right click menu alongside "close tab" would be ideal, though if this is considered dangerous in the hands of the average user then create it and use a preferences bit to enable it so advanced users can enable it themselves.

I recently just turned on my macbook pro and for some reason all of my screen capture add-ons are unable to save the complete page to the desk top. The funny thing is, the extensions function through the process without any error pop ups; however, when select to save the screen capture of the entire page to the desktop, nothing appears on the desktop or anywhere. I have never encountered this problem before, and I'm positive that I have done nothing to the macbook pro in terms of any customizations or alterations. If anyone else has encountered this issue before, I would be grateful for your input. The add-ons I have used are "Awesome Screenshot" and "Screen Grab [fix version]". I am able to save the full webpage as an html, save images individually, or download pdf and dmg files, but the screen captures just won't show up anywhere in the desktop or download folder or anywhere on the macbook pro

Hi there. I'm having real problems with my firefox. I'd normally just struggle along but it has become pretty unusable, and firefox is my favorite browser i don't want to switch. I'm running OS 10.8.3. Recently, Approx 2-3 weeks, firefox has stopped loading images. I noticed this first in google maps where all the information boxes that float on top of the main map would momentarily appear and then white out. they will occasionally appear again when scrolled over. This has now started to also happen in e-bay bid windows, guardian editorially content, and even data entry boxes (see image of Firefox sign-in) I have had a look at the forums and taken the following steps, none of which have worked: Check that images are not blocked by following the "more information"> media route (incidentally, even this appears blocked out), I've also done a reset of firefox, and a de-install re-install.. So now i'm pretty much flummoxed. Even the box that i'm typing this is whites out as it fills up with content and needs a new page! Any help would be massively appreciated. Thanks henry (And i can't work out how to add the screenshots so that you can see the problem

I've had this issue for a couple days now. When in firefox and having multiple tabs open, the tab that I am on will freeze and an "unresponsive script" message will come up. When I only have one tab open, the browser will shut down completely without any message. I have already tried disabling all of my plugins, allowing the script to run longer, restarting firefox, and even uninstalling and reinstalling firefox. None of these seem to work for me. Does this mean I have a virus? Are there any other things I can try or should I have this looked at?

i downloaded these add ons because i want to use them - disableing the add on defeats the purpose ... but i do not want unsolicited ads - thank you's - or anything else opening up unsolicited on a semi-daily basis ... is there a way to stop this ? certainly these ads have installed some sore of "malware" [which is how i see it] and i would like to know if theres a way to stop these ... thank you in advance

Have been using Firefox for years; automatically updated. Also use nhsmail in my work and suddenly in last 24 hours for no obvious reason I am unable to upload attachments to emails in that account. I have tried all the recommended things including restarting Firefox in safe mode , deleting all history and cookies and cache, but no different. Then I tried Google Chrome and it works fine. I have also been in touch with nhsmail help and they couldn't find any problem. So it seems like it is a Firefox issue. Any suggestions please?

Hi,

My browser has been crashing daily, often multiple times a day (see attached image) for a few months now. I've tried re-installing Firefox and I'm using the latest version. Can you help me?

Thanks

In my bookmarks toolbar, some of the entries have icons and some have only a box. Is there some why I can make Firefox look up and use the icons for these web sites?

Firefox 18.0 beta, but also happened with 17 and lower:

CMD+, (command-comma) causes web page to zoom out instead of display Preferences. How to reset? What's going on here--and how can I stop it?

Hi, the keyboard shortcut cmd+shift+m works for most of my other applications, and it's listed in the Window menu item, but it's not working in Firefox. I should note that cmd+m does work to minimize the window. Also, clicking on the Zoom menu item works as intended, just not the keyboard shortcut.

Could use some advice. Thanks. :)

Mac OS X Mountain Lion with FF 17.0.1

I'm getting a strange behaviour in Firefox 20 that I don't see in Firefox 19, but that I can't really find a source for. It's largely repeatable for me, but it's not easy for me to reproduce in other settings.

In essence, I can end up with a select that I can open, but when I click on an item in the selector, nothing happens. Javascript events don't seem to fire, it's just like the item can't be clicked. Once this happens, I can close and re-open firefox and repeat the behaviour as often as I like on the same drop-down. I was able to reproduce it with a simple test case here: http://jsfiddle.net/codiform/LgvRb/8/

But, strangely, I wasn't able to reproduce it with a local HTML file; not sure if that's relevant, or perhaps I just failed to exactly reproduce the scenario in some way, because it's not clear to me what the trigger is.

If i reload firefox in safe mode or reset firefox (in the --safe-mode dialog), this problem will go away for a bit, but it will come back. I have not yet been able to reproduce this when I don't have the Google Web Toolkit (GWT) plugin installed, but that may simply be because I'm trying to use firefox for GWT development, and when I can't trigger the behavior, I go back to doing development work until I the problem recurs. I don't know for certain that it can or cannot be reproduced without the plugin.

Although now that I think of it, I should try removing the plugin now that the problems back and see if it will make the problem go away again. That won't guarantee that you don't need to install the GWT plugin to make it occur, of course, but it'd be one more piece of data on reproducibility.

I recently updated to Firefox 20.0 and noticed that the native Inspect Element tool doesn't have an option to display the page css elements along the right-side of the window like it used to. Is there a button somewhere I'm missing that allows this view?

I also noticed that I cannot hit escape to exit the inspector anymore. Why would this option have been removed?

Screenshot of the issue explained a little better... http://exceptionalsheet.com/error.jpg

Hi there, I'm a great fan of Firefox, but I'm having this issue with the Google Street View. My Street View works in Chrome, Safari but not in Firefox (PC or Mac). Do you have any idea about that? I have already disable the Addons and Plugins but still no results. I will really appreciate your answer. Thanks, Nuno Francisco

Hello.

I have a large JPG on my website that I am trying to view and I keep getting the same error message. It is a very wide panorama, but it's only 20MB at 72dpi, so it should easily display properly.

It displays properly in every other browser and even on my phone. It does NOT work in FireFox on any of the computers in my studio.

Please let me know what I can do to fix the error.

Thanks, Dustin

Youtube worked perfectly fine before Firefox updated to version 23. The video will freeze on the first frame while the audio plays. When the browser is moved up and down by scrolling, the video will play for a moment frame by frame. If I do it enough, the video will finally play continuously.