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Latest Firefox uses THREE TIMES as much RAM as Firefox 3.6, and is slower to boot.

My laptop has limited RAM - about 2GB. Of the browsers I've tried (Chrome, Safari, Firefox), Firefox uses the least RAM, but it still uses around 1GB of RAM to display ab… (read more)

My laptop has limited RAM - about 2GB. Of the browsers I've tried (Chrome, Safari, Firefox), Firefox uses the least RAM, but it still uses around 1GB of RAM to display about 10 tabs (gmail, facebook, reader, and assorted other websites) - this seems insanely high.

Thinking back, this didn't seem to be a problem "back in the day", so to speak, so I tried installing Firefox 3.6 again.

Lo and behold, with the same addons and the same tabs open, Firefox 3.6 is using 300MB of RAM where Firefox 21 used 980MB of RAM. In addition, navigation is noticeably snappier in Firefox 3.6 - probably because it doesn't have to page to disk as often (which would often lock up my computer using Firefox 21).

I thought that newer versions were supposed to improve memory performance, not triple the required memory...

Asked by charlesangus 8 years ago

Last reply by user633449 8 years ago

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How do I get firefox to open a pdf in adobe instead of the new pdf reader?

Before the recent update, 19.0, I would google something and see [PDF] next to a link. I click the middle mouse button to open it in a new tab. Firefox would download t… (read more)

Before the recent update, 19.0, I would google something and see [PDF] next to a link. I click the middle mouse button to open it in a new tab. Firefox would download the file and open it with Adobe Reader. I like this.

With the new update 19.0, the pdf file would be opened in the new tab. I have to go and down load it and then open it in Adobe. I don't like this.

I go into preferences under applications. I look to see if I can change this. Next to Adobe Reader document, I choose Use Adobe Reader, but when I click on a [PDF] link, it still opens the file in Firefox and not Adobe.

I want it back to the way it was.

Asked by mrotsliah 8 years ago

Answered by budlong 8 years ago

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I got a Firefox User survey saying that I won something, is this a scam?

A separate window popped up and said, "Congratulations, you have won the 2014 Annual Visitor Survey (Houston). I answered the survey questions, and then it gave me the ch… (read more)

A separate window popped up and said, "Congratulations, you have won the 2014 Annual Visitor Survey (Houston). I answered the survey questions, and then it gave me the choice of 3 prizes. That's where I stopped and realized that this may be a scam of some sort. Does Firefox even do this kind of thing, because it looks really well done. If not, is there a way to report this as a scam? If I did win something, that's great, but I want to make sure this is safe first. Thank you

Asked by Jex73 7 years ago

Answered by philipp 7 years ago

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I open Firefox ividi seems to have taken over as my home page, how can I change this? Has my computer been corrupted?

When I open Firefox, it opens to iVIDI home page. As far as I know I have never consented to this change. Why did this happen? Has my computer been corrupted? How can… (read more)

When I open Firefox, it opens to iVIDI home page. As far as I know I have never consented to this change. Why did this happen? Has my computer been corrupted? How can I delete this and continue to have firefox as my home page?

Asked by d.gingrich 7 years ago

Answered by cor-el 7 years ago

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Can't select from drop down menus on any website

I am on OSX.7.5 (old machine, cannot update.) Was just upgraded to Firefox 41.0.1. I can no longer select from any drop down list on any website. Prior to the upgrade, I … (read more)

I am on OSX.7.5 (old machine, cannot update.) Was just upgraded to Firefox 41.0.1. I can no longer select from any drop down list on any website. Prior to the upgrade, I could always select from drop down menus or autofill. There have been no other updates to any other software prior to this problem showing up. A few examples are: - I go to a website where it is asking for Name, Address, etc. The window shows up with prior entries, but I cannot highlight and select any option. - I am entering data such as credit card info, where I am required to select entries for the card type, expiration date, etc. Again, I cannot highlight or select my entries.

In most cases, I can type the entry (the whole thing, not just the first few characters) and hit "enter," to fill in the field. However, this is both annoying and does not always work.

I have restarted in Safe mode; no change to this problem. I have tried using autofill-type AddOns; still get the same problem.

Any ideas? Thanks.

Asked by grace 5 years ago

Answered by grace 5 years ago

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I can't play videos on youtube when I'm signed into my account

This problem just started today, prior to this I've had no problems with youtube. Earlier today, I tried to reload a video I had watched earlier and got the message "An e… (read more)

This problem just started today, prior to this I've had no problems with youtube. Earlier today, I tried to reload a video I had watched earlier and got the message "An error has occurred." I tried everything on youtube troubleshooting page, to no avail. I upgraded to Firefox 24. I tried using youtube in Chrome and Safari, and it worked fine. Then I tried signing out of my youtube account in Firefox. Videos played just fine. I signed back in, and the error was back. I tried signing into my account in Safari and Chrome (I had not been signed in whem I tested them before) and they still worked. So videos won't play in Firefox, but only when I'm signed into youtube, and work fine in Safari and Chrome, whether I'm signed in or not.

Asked by ecbenson98 8 years ago

Answered by cor-el 8 years ago

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I CANNOT LOAD ANY FIREFOX UPDATES BECAUSE I CANNOT CONNECT TO THE UPDATE SERVER

when i get a software update notice i click on the update button. a bar graph appears with a moving line of dashes. under the bar graph is a note saying connecting to the… (read more)

when i get a software update notice i click on the update button. a bar graph appears with a moving line of dashes. under the bar graph is a note saying connecting to the update server.... that never happens.

so i have been unable to install any updates even though at least 4 are available.

Asked by JCHURGAY 8 years ago

Answered by ideato 8 years ago

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How can I get Trusteer Rapport working on V30.0, it stopped working once FF auto-updated my computer from V28?? I can not access our business bank account!!!!

Trusteer Rapport running on computer but FF v 30.0 for Mac OS is refusing to load it so I can not access our bank account. Trusteer support keeps telling me it's browser … (read more)

Trusteer Rapport running on computer but FF v 30.0 for Mac OS is refusing to load it so I can not access our bank account. Trusteer support keeps telling me it's browser problem. Thank you

Asked by rrkeeper 7 years ago

Answered by rrkeeper 7 years ago

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With the new update version 29.0 gmail doesnt work?

Every time i try to open gmail it gives: The page isn't redirecting properly Firefox has detected that the server is redirecting the request for this address in a way tha… (read more)

Every time i try to open gmail it gives:

The page isn't redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

Otherwise all other Google products work fine! Only gmail is not working.

Asked by Raakhee 7 years ago

Answered by jscher2000 7 years ago

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My display of Google search results is suddently very small in Firefox 35.0.1

When I upgraded to this latest version of Firefox my default search engine became Yahoo. I then used your directions to change to Google, but the display results on Googl… (read more)

When I upgraded to this latest version of Firefox my default search engine became Yahoo. I then used your directions to change to Google, but the display results on Google are extremely small, while the other search engine results remain at normal size. i don't want to start zooming to increase display results as then the websites I go to will be too large. I am a marketing communications consultant and must use Google to assist my clients with SEO functionality.

I tried attaching screen captures of search results for Firefox and Bing so you could see the difference, but they wouldn't load. I am on an iMac 10.7.5

Asked by smarket 6 years ago

Answered by smarket 6 years ago

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How can I get a download helper that workls for Firefox 48.0.2?

I have on old MacMini that cannot support updates for Firefox, but I made the mistake of downloading 48.0.2 when it was offered today. Now my Video Download Helper is gon… (read more)

I have on old MacMini that cannot support updates for Firefox, but I made the mistake of downloading 48.0.2 when it was offered today. Now my Video Download Helper is gone and so is my AdBlock and I cannot find versions that are compatible with this browser. How do I find the old versions of these add-ons and get back to where I was?

Asked by ajborn 3 years ago

Answered by James 3 years ago

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Does Firefox 48 work with OS X 10.7.5 or not--you say both no and yes.

Mozilla's web site says this: Firefox 48.0 System Requirements for Mac Operating Systems • Mac OS X 10.9 • Mac OS X 10.10 • Mac OS X 10.11 But also says this: The Fir… (read more)

Mozilla's web site says this: Firefox 48.0 System Requirements for Mac Operating Systems • Mac OS X 10.9 • Mac OS X 10.10 • Mac OS X 10.11

But also says this:

The Firefox version 48 release in August 2016 will be the last Firefox version to receive new feature or security updates on OS X systems that are no longer supported by Apple: OS X 10.6, 10.7 and 10.8. Starting with the Firefox version 49 release in September 2016, Firefox is no longer supported on OS X systems below 10.9.

So is Firefox 48 supposed to work on my OS X 10.7 or not? (I ask this because of a web site that works with Safari but not with Firefox 48.) Should I regress to version 47? Should I regress to ESR 45? If so, what happened to 46 and 47?

Asked by carhu 5 years ago

Answered by James 5 years ago

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I cannot reset firefox!

Hi, I used the Clean my Mac software today, and after that, I realised I cannot view Facebook properly! The layout is in the html form. I found the website: https://supp… (read more)

Hi, I used the Clean my Mac software today, and after that, I realised I cannot view Facebook properly! The layout is in the html form. I found the website: https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems#w_reset-firefox-to-its-default-state But I cannot find the "Troubleshooting information" option when I typed it in the Help section. Please help me! Thank you.

Yours Sincerely, Siew Lin

Asked by siewlinc 7 years ago

Answered by user709721 7 years ago

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mime type html5 video

Hello, I've been having a problem with HTML5 video playing in firefox when hosted on GoDaddy. I'm almost positive that this is a server side issue but GoDaddy doesn't ha… (read more)

Hello,

I've been having a problem with HTML5 video playing in firefox when hosted on GoDaddy. I'm almost positive that this is a server side issue but GoDaddy doesn't have the technical support to give me any more solutions than what they have repeatedly suggested. Here is the link to the index page I am having problems with:

http://gerardtonti.com/CV/index.html There is a video that plays above my name. You can see this in other browsers. The HTML for the video is this:

<video width="220px" height="227px" autoplay>
    		    <source type="video/mp4" src="http://www.gerardtonti.com/CV/img/Sneeze.mp4">
                    <source type="video/ogv" src="http://www.gerardtonti.com/CV/img/Sneeze.ogv">
                    <source type="video/webm" src="http://www.gerardtonti.com/CV/img/Sneeze.webm">
 </video>

GoDaddy has suggested creating an htaccess file that contains the following code:

AddType video/mp4 .mp4 .m4v
AddType video/ogg .ogv
AddType video/webm .webm

I have uploaded the htaccess file with this code and nothing happened. I've placed the file in the root and in the folder that contains the videos. Still nothing. I have had this problem with another client who hosts on GoDaddy as well. Is there a solution to this problem?

Thanks!

Gerard

Asked by GerardTonti 7 years ago

Answered by jscher2000 7 years ago

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I downloaded Firefox and got his message "The operation can’t be completed because some items had to be skipped..." So what do I do now?

I have used Firefox for years, and am very happy with it overall. When I get the messages that the newest version is available to download, I click on the prompt but the … (read more)

I have used Firefox for years, and am very happy with it overall. When I get the messages that the newest version is available to download, I click on the prompt but the update doesn't work; just sits there trying and trying. So, I go to the Firefox website and download the latest version, and when I try to install it I get this message: "The operation can’t be completed because some items had to be skipped. For each item, choose File > Get Info, make sure “Locked” is deselected, and then check the Sharing & Permissions section. When you are sure the items are unlocked and not designated as Read Only or No Access, try again." This message doesn't make sense to me ... and so I'm stuck.

Asked by AKBOB 8 years ago

Answered by ideato 8 years ago

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How do I remove keyboard shortcuts?

I was just working on an eBay listing and I pressed the "delete" key when the cursor was not in a field and it made my browser go back a page. In doing this, I lost an E… (read more)

I was just working on an eBay listing and I pressed the "delete" key when the cursor was not in a field and it made my browser go back a page. In doing this, I lost an ENTIRE LISTING WORTH OF WORK! This is such an annoying feature! I don't want my delete key to do anything except delete text. How can I disable this feature that makes the delete key perform the same function as the "back arrow". For example, if the cursor was out of this box right now and I pressed "delete" by accident, I would have to re-type all of this text! This is a stupid feature. Please tell me, how do I disable it?

Asked by maxryden 8 years ago

Answered by cor-el 8 years ago

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Varför startar alltid Firefox med Yahoo hemsida??? / Why Yahoo??

Varje gång jag startar Firefox så kommer Yahoo upp som startsida oavsett vad jag valt som startsida! Varför? Detta började i förrgår innan dess var allt normalt! Every ti… (read more)

Varje gång jag startar Firefox så kommer Yahoo upp som startsida oavsett vad jag valt som startsida! Varför? Detta började i förrgår innan dess var allt normalt!

Every time I start Firefox Yhoo always comes up as a selected starting page, no matter which site I have selected. Howcome? This started day before yesterday. Up until then everything was "normal"! I wanna get rid of thie, or I won't use Firefox any longer.

Asked by boondocks 8 years ago

Answered by philipp 8 years ago