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add ons and safety

Hi, I rebooted Firefox today because a website was frozen, and when it came back, it was asking for a troubleshoot or just continue, and I don't know exactly what that me… (read more)

Hi, I rebooted Firefox today because a website was frozen, and when it came back, it was asking for a troubleshoot or just continue, and I don't know exactly what that meant, but when I clicked on refresh, everything was changed, including the theme. And then when I tried to restore the theme back to the original it said, add-ons are disabled by safety, and I don't know what that means, and it's not explaining how to undo it. And now everything looks different and I'm not happy with it, and it's not really letting me add any other themes, and if I add them, they don't seem to fully load, the page still looks all white

Asked by anne963 3 months ago

Last reply by Mark 3 months ago

timing

When I listen to music via Firefox, my computer goes into sleep mode after 15 minutes (windows close and password is required)^)^. I've looked everywhere to find a soluti… (read more)

When I listen to music via Firefox, my computer goes into sleep mode after 15 minutes (windows close and password is required)^)^. I've looked everywhere to find a solution to this problem, but I can't find one... Can you help me?

Asked by deredecgwena 2 weeks ago

Last reply by dessertdish 2 weeks ago

Credit Card Info

I have my credit card info saved and previously I could click on a credit card and it would autofill the numbers for me. Now the credit cards still show up when I click … (read more)

I have my credit card info saved and previously I could click on a credit card and it would autofill the numbers for me. Now the credit cards still show up when I click on the space to put the credit card number in but but it wont fill the info into the form. I just get a blank space after I click on the saved credit card. Any suggestions on how to fix this? Thank you for your help.

Cary

Asked by Cary 5 months ago

Last reply by Paul 5 months ago

Netflix not working Noted = The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.

Very annoying to deprive me of my preferred news source. Firefox refuses to load any link on Netflix Here is the message "The page you are trying to view cannot be sh… (read more)

Very annoying to deprive me of my preferred news source. Firefox refuses to load any link on Netflix

   Here is the message "The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem."

Please fix this or advise Thank you. David Vosbein [edited email and phone# from public community support forum]

Asked by dvosbein 3 months ago

Last reply by Kaasplank3333 3 months ago

Adobe Acrobat extension opens when not installed

I have uninstalled Adobe Acrobat from my Mac Mini running Sequoia OS. Acrobat is not listed in my Firefox extensions. Yet, when I open a PDF from a link in an email, it… (read more)

I have uninstalled Adobe Acrobat from my Mac Mini running Sequoia OS. Acrobat is not listed in my Firefox extensions. Yet, when I open a PDF from a link in an email, it opens in Acrobat (clearly announced as such with its logo) in a Firefox tab. Also, I have my Firefox setting for PDF files set to "Open in Firefox".

Acrobat is a vicious plague on my life, and I want it gone. Please assist me in ridding it from my Firefox use.

Thank you, Tom

Asked by grunkletommy 4 weeks ago

Last reply by TyDraniu 4 weeks ago

Walmart Cookies on Private page showing up on regular pages no matter what I do

I am old-school security conscious & have been using FF since its inception. Really. Clear my cache & delete browsing cookies on a regular basis. I use a private … (read more)

I am old-school security conscious & have been using FF since its inception. Really. Clear my cache & delete browsing cookies on a regular basis. I use a private window for shopping and q&a info gathering. Recently I saw Walmart.com showing up in my cookies and couldn't figure out how/why as I *only* look at Walmart in a private window. Today I realized Walmart has managed to bypass the private window options and place cookies anyway! To say I'm furious about this is an understatement. I have adjusted my settings to "Strict" but it's still able to bypass the private window and is staying on my computer. I am updated to the most recent FF version; running MacOs Sonoma 14.7.7 which was just recently updated; I'm not going past this one for now but that really shouldn't be the issue. This is most definitely a FF issue and one that needs to be rectified not just because it's Walmart but because if they can do it so can others soon enough. This cannot stand.

Asked by lindawasson9to5 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Firefox extensions

I'm chasing a problem with 1Password not auto-filling fields. please can you tell me how to delete Firefox and extension then re-install both. Firefox 146.0.1 MacOS 15.7.… (read more)

I'm chasing a problem with 1Password not auto-filling fields. please can you tell me how to delete Firefox and extension then re-install both. Firefox 146.0.1 MacOS 15.7.3

Thanks and happy new year

Asked by gmunslow 2 weeks ago

Last reply by Paul 2 weeks ago

i have been trying to clear out the cache

I have been trying to clear out the cache under settings (cookies & site data) (everything is checked under clear data) everything clears out except for 440 now 454 K… (read more)

I have been trying to clear out the cache under settings (cookies & site data) (everything is checked under clear data) everything clears out except for 440 now 454 KB of disk space. I cannot get it to clear out. I even uninstalled fire fox and it was clear for a couple of uses and now it is back and instead of 440 it is now 454. ••• Cookies and Site Data Your stored cookies, site data, and cache are currently using 454 KB of disk space. Learn more Based on your history settings, Firefox deletes cookies and site data from your session when you close the browser. ••• How do I zero it out. I find this annoying.

Thank you, Teri

Asked by labellaloo 5 months ago

Last reply by AliceWyman 5 months ago

Firefox freezes at Google sign in

Firefox freezes when I try to sign into YouTube via Google. Becomes totally unresponsive and I have to close browser. It's the only site this happens on. I have cleared t… (read more)

Firefox freezes when I try to sign into YouTube via Google. Becomes totally unresponsive and I have to close browser. It's the only site this happens on. I have cleared the cache and cookies, unchecked "Hardware Acceleration" and other recommendations from other posts. Please talk to me like I'm your Baby Boomer dad.

Asked by mbarroso 3 months ago

Last reply by Konstantina Papadea 2 months ago