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Restoring everything from an previous UNINSTALLED version of Firefox on Mac

I downloaded upgrade Firefox. I clicked replace. The new version was not compatible with my operative system. I then uninstalled Firefox with Clean my Mac. Too fast. Now … (read more)

I downloaded upgrade Firefox. I clicked replace. The new version was not compatible with my operative system. I then uninstalled Firefox with Clean my Mac. Too fast.

Now I have upgraded my operative system and have the newest Firefox. It works but I have lost all my bookmarks, website history, data, cookies - everything that makes it easy. Biggest problem is some lost passwords that only my old Firefox remembers..

Is it possible to restore this somehow? Please say yes and describe me how!

Asked by ziljes 1 day ago

Last reply by jscher2000 - Support Volunteer 5 hours ago

Google Chrome

I have a tracking app on macOS Monterey that is following me around On Firefox settings I came cross some locations where I see Google Chrome like on page info about:home… (read more)

I have a tracking app on macOS Monterey that is following me around

On Firefox settings I came cross some locations where I see Google Chrome like on page info about:home or Application Basics: Google Location Service Key and Google Safe browning Key. Also, on a link called Survey where there is Google forms to fill out. I don't use Google Chrome because of the issues Google Chrome creates when I go on my the websites. Why are these Google things in Firefox and is there a way to remove them?

Mahubti

Asked by ygonzales71 2 days ago

Last reply by jscher2000 - Support Volunteer 21 hours ago

How do you disable the Mozilla "advertisements" that appear on startup via configuration?

I designed a "kiosk" for work, that opens multiple tabs automatically and rotates through them. Sometimes the browser will automatically open a tab that goes to mozilla.o… (read more)

I designed a "kiosk" for work, that opens multiple tabs automatically and rotates through them. Sometimes the browser will automatically open a tab that goes to mozilla.org, which is frustrating, since it messes with the automatic rotation that I've designed for the kiosk. For example, the latest one opens to "The Tech Talk" article. As much as I don't mind those opening on my personal machine, how can I disable them for this machine? I can't use command line arguments, it has to be done through configuration / extension. I've already disabled all of the session restoring features, among a few other things, that way it can be as simple as possible, without involving human interaction at all. The machine doesn't even have a mouse or keyboard, as we remote into it to work on it.

Firefox 105.0.1 64-Bits. MacOS 12.4

Asked by gabrielrussell 2 days ago

Last reply by cor-el 1 day ago

Firefox constantly connects to old sites - Little snitch - repeat

I posted this before. My OP: == I have the latest Firefox, and use Little snitch always. Constantly, i get popups from LS, asking for FF to connect to sites that i have u… (read more)

I posted this before. My OP: == I have the latest Firefox, and use Little snitch always. Constantly, i get popups from LS, asking for FF to connect to sites that i have used previously. Many, and no apparent pattern. Please. How can i shut off this 'function' of FF pre-connecting, or whatever it is? Anyone else getting this? [link to old post: https://support.mozilla.org/en-US/questions/1348091#answer-1437370] == I am reposting, because the old one was archived, and i am still experiencing this problem. I don't know if it's a problem with FF itself. Is there a way i could check? I have addons, and i have shut them off, singly and in groups, and i always still get LS popups. My addons: AdBlocker Ultimate AdBlocker for YouTube Default Bookmark Folder Firefox Multi-Account Containers Ghostery Google analytics opt-out LocalCDN NoScript Privacy Badger uBlock Origin Laser Cat Again, all of these i have shut off at various times, and still get wanting to connect messages.

Any advice, ideas, thoughts, methods, directions would be very welcome!

Asked by harmonk 2 days ago

Last reply by jscher2000 - Support Volunteer 1 day ago

Wonky printing

When I open a PDF from my email, and try to print, the printed page is only showing an enlarged corner of the document. The I am only getting a portion of the image on PD… (read more)

When I open a PDF from my email, and try to print, the printed page is only showing an enlarged corner of the document. The I am only getting a portion of the image on PDF's I am printing from Quickbooks as well. It seems to happen only on Firefox. Is there a setting I can change or reset? Thank you

Asked by lakelocked 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

Request for Primary Password

All of a sudden, I keep getting a small window that pops up and wants my Primary Password. I have changed it three times and the Firefox says the change took place each … (read more)

All of a sudden, I keep getting a small window that pops up and wants my Primary Password. I have changed it three times and the Firefox says the change took place each time. Then, the pop up comes and I fill in my password and it pops up again and again and again and again. How do I get rid of this? It's driving me nuts!!!

Asked by cmgrout 1 day ago

Last reply by cor-el 1 day ago

Firefox ask where to save downloaded file crashes the browser.

I'm not sure if this is related to the most recent Firefox version or the most recent MacOS version. Suddenly I get the "Firefox (not responding)" status when trying to d… (read more)

I'm not sure if this is related to the most recent Firefox version or the most recent MacOS version.

Suddenly I get the "Firefox (not responding)" status when trying to download files when:

  1. the "Always ask you where to save files" checkbox is checked OR
  2. when trying to change the default folder where files should be saved to.

Dowloading to the default downloads folder is in order and files download just fine.

Update: I just tried to upload a profile pic to my Firefox account and the same thing happened - it looks like a permissions issue, probably related to latest MacOS?

Asked by Jayx 3 days ago

Last reply by jscher2000 - Support Volunteer 3 days ago

Safari to Firefox....UGH

After the introduction of Safari years ago, I have finally recently switched to Firefox. I like it, but the font thing is about to send me packing. I just cannot get a de… (read more)

After the introduction of Safari years ago, I have finally recently switched to Firefox. I like it, but the font thing is about to send me packing. I just cannot get a decent automatic display of all websites. I never had an issue with Safari. Example: Gmail's body section is way too small, no matter how much I try to enlarge it, it just doesn't want to enlarge. I mean, this is really a hassle. Is there a simple setting in Firefox that can duplicate Safari's handling of text/fonts? I really would like to use it as my default browser, but it's really getting annoying.

Asked by hikerwest2014 4 days ago

Last reply by Lmhess1 4 days ago

download proctoru

hi,i try to have a TOEFL IBT home edition.and it requests me to download proctoru in my MAC. but i can't download extension through firefox. it says it will take a high r… (read more)

hi,i try to have a TOEFL IBT home edition.and it requests me to download proctoru in my MAC. but i can't download extension through firefox. it says it will take a high risk for my computer. how can i figure it out? thank you!

Asked by judyjing.2009 4 days ago

Last reply by jscher2000 - Support Volunteer 4 days ago

DuckDuckGo Privacy Essentials ad

I usually use DuckDuckGo for searches. Since the last Firefox update, I get a popup ad for a "DuckDuckGo Privacy Essentials" add-on every time I (a) re-open Firefox and … (read more)

I usually use DuckDuckGo for searches. Since the last Firefox update, I get a popup ad for a "DuckDuckGo Privacy Essentials" add-on every time I (a) re-open Firefox and (b) search with DuckDuckGo. How can I stop this?

Thanks in advance for your help.

Asked by reichmanis.m 5 days ago

Last reply by Dropa 5 days ago

Firefox closes page or jumps to web addresses when I type in numbers

Whenever I try to type in numbers on a web page, Firefox either closes the page or it opens the address bar on the browser. Sometimes it puts up a dialog box asking if I … (read more)

Whenever I try to type in numbers on a web page, Firefox either closes the page or it opens the address bar on the browser. Sometimes it puts up a dialog box asking if I want to leave the page. It's very frustrating because Firefox is making it difficult to add a new credit card to my accounts. This started in the last few weeks, and I'm not aware of any new updates. I tried to refresh Firefox but this problem is continuing. I have a refurbished by Apple 2020 MacBook Pro running Monterey 12.4. I believe in Mozilla and would hate to go to Chrome as my main browser. Can you help me? [email removed from public]

Asked by ksonkin 6 days ago

Last reply by cor-el 5 days ago

some app guy named KEVIN R keeps trying to get money from me

on the app extension page i have identity theft and i purposely draw attention to myself sort and stay in the sewer at the same time whie i figure out fi i wwant to press… (read more)

on the app extension page i have identity theft and i purposely draw attention to myself sort and stay in the sewer at the same time whie i figure out fi i wwant to press charges tellnthis guy to leave me alone ' i'm drawing attention to myself and protecting maybe someonw who should go to jail aka not me

Asked by KILL JEWS ' 12344 5 days ago

Last reply by Dropa 5 days ago

Image Scaling issue while printing

There is an issue with the image scaling on PDF's when printing. Will print the text part of the document regularly, but any images will be zoomed in too far, rendering t… (read more)

There is an issue with the image scaling on PDF's when printing. Will print the text part of the document regularly, but any images will be zoomed in too far, rendering the document useless. The workaround of taking a screen shot of the document, then printing it is not okay.

Asked by Pacos 6 days ago

Last reply by jscher2000 - Support Volunteer 6 days ago

metamask

I previously had a MetaMask extension on FireFox and it would open as usual. Several days ago, I opened Firefox and the MetaMask icon in the upper bar wasn't there. I t… (read more)

I previously had a MetaMask extension on FireFox and it would open as usual. Several days ago, I opened Firefox and the MetaMask icon in the upper bar wasn't there. I tried to download it on the browser several times and eventually got the download and entered the seed phrase and, with some outside help, established the extension again and recovered my tokens. So all was good. But today I opened my FireFox and the MetaMask was missing again. Can you please help me find out why it is missing and how to keep that from happening again. Thank you

Asked by geneholl93 6 days ago

Last reply by jscher2000 - Support Volunteer 6 days ago

missing font

What is Wrong with Firefox fonts. Attached is the same web page on Safari and Firefox. This is on a Mac running OS 10.15.7. This problem has gradually been getting worse … (read more)

What is Wrong with Firefox fonts.

Attached is the same web page on Safari and Firefox. This is on a Mac running OS 10.15.7.

This problem has gradually been getting worse over the last month or so. I don't want to run safari... I don't like safari...! Please help, I am not software literate and so incapable of delving into all the hidden layers of code.

Asked by colin.2326 1 week ago

Last reply by cor-el 1 week ago

Evernote Webclipper icon/usability

I installed Evernote Webclipper on Firefox on my Macbook Air, but the icon/tool does not display so is not usable. I used the "customize toolbar" info to drag the extensi… (read more)

I installed Evernote Webclipper on Firefox on my Macbook Air, but the icon/tool does not display so is not usable. I used the "customize toolbar" info to drag the extension icon to the toolbar. Clicking on that put me back on the add-ons page, did not open the extension. I restarted, restored defaults, removed and re-installed Evernote still no go. VERY frustrated. Any ideas from anyone welcome. Thanks.

Asked by edithpatterson1 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

disable floating video - how?

Disable floating video permanently -- how? I never watch floating video and it is in the way when I try to read article. Very annoying and distracting. It is useless for … (read more)

Disable floating video permanently -- how?

I never watch floating video and it is in the way when I try to read article. Very annoying and distracting. It is useless for me because I cannot hear. I need my eyes to read. How to disable it permanently? Thank you!

Asked by 007 1 week ago

Last reply by Dropa 1 week ago